The UK’s cyber security industry is one of the most crucial sectors for safeguarding the nation’s digital landscape, however, it continues to be overwhelmingly dominated by men.

<p class="MsoNormal">The UK&rsquo;s cyber security industry is one of the most crucial sectors for safeguarding the nation&rsquo;s digital landscape. A recent study by the <a href="https://www.weforum.org/publications/global-cybersecurity-outlook-2023/">World Economic Forum</a> showed that 59% of global businesses would find it difficult to respond to a cyber security incident due to the shortage of skills.</p>
<p class="MsoNormal">So, how can organisations make sure that they have a robust system and the right people inside their organisation to mitigate against the risks, as the world&rsquo;s dependence on technology continues to grow?</p>
<p class="MsoNormal">One key and important solution is to work towards building a more inclusive and effective cyber security workforce by improving diversity. The UK&rsquo;s cyber security industry continues to be overwhelmingly dominated by men. As of May 2024, women constituted just 17.9% of the workforce, with men making up the remaining 82.1%, according to <a href="https://www.linkedin.com/news/story/uk-cyber-industry-dominated-by-men-6119508/">LinkedIn&rsquo;s Economic Graph team</a>. While this marks a slight improvement from 17.5% in 2023, the gender disparity remains significant, highlighting ongoing challenges and the urgent need for action.</p>
<h2 class="MsoNormal">Historical and Cultural Barriers</h2>
<p class="MsoNormal">The underrepresentation of women in cyber security is not a new issue; it is rooted in deep-seated historical and cultural factors. For decades, cyber security, like much of the technology sector, has been perceived as a male-dominated field. This perception has resulted in a lack of female role models and mentors, which many believe is one of the reasons why women are discouraged from pursuing careers in this area.</p>
<p class="MsoNormal"><a href="https://www.linkedin.com/news/story/uk-cyber-industry-dominated-by-men-6119508/">Jane Frankland, a cyber security expert</a> and LinkedIn Top Voice, points out that this perception has long shaped educational environments, which often fail to actively encourage women to pursue studies in computer science&mdash;a common gateway into cyber security. The lack of encouragement in schools and universities means fewer women are entering the pipeline, which perpetuates the gender imbalance in the workforce.</p>
<h2 class="MsoNormal"><strong>The STEM Education Pipeline</strong></h2>
<p class="MsoNormal">The challenges faced by women in cyber security often start early in their educational journey. <a href="https://www.mckinsey.com/capabilities/mckinsey-digital/our-insights/women-in-tech-the-best-bet-to-solve-europes-talent-shortage">McKinsey &amp; Company&rsquo;s</a> research highlights two critical points where the percentage of women in STEM (Science, Technology, Engineering, and Mathematics) fields drops significantly: during the transition from secondary education to university and from university to the workforce. The drop is particularly sharp at these junctures, with an 18% decline from secondary education to university and a further 15% drop from university to the workforce.</p>
<p class="MsoNormal">Furthermore, the share of women in the workforce is lowest in the tech roles that are growing fastest, such as cyber security, DevOps and cloud. At current rates, the share of women in tech roles in Europe is heading toward a decline to 21 percent by 2027.</p>
<p class="MsoNormal">This leaky pipeline indicates that while young women might initially show interest in STEM subjects, systemic barriers such as lack of support, mentorship, and encouragement, along with prevailing gender stereotypes, deter them from continuing. By the time they reach the job market, the number of women entering cyber security roles has dwindled considerably.</p>
<h2 class="MsoNormal"><strong>Workplace Challenges and Biases</strong></h2>
<p class="MsoNormal">Once in the workforce, women in cyber security often face additional hurdles. Unconscious biases in hiring practices and workplace cultures can create environments that are unwelcoming or challenging for women. Frankland notes that <a href="https://www.linkedin.com/news/story/uk-cyber-industry-dominated-by-men-6119508/">women often have to work harder, longer, and obtain more certifications to prove their competence</a>, which can be discouraging and exhausting. This extra burden not only affects job satisfaction and retention but also perpetuates the gender gap as fewer women choose to stay in or advance within the industry.</p>
<h2 class="MsoNormal"><strong>The International Context</strong></h2>
<p class="MsoNormal">Interestingly, the gender gap in cyber security is not as pronounced in some other countries. In Italy, <a href="https://economicgraph.linkedin.com/content/dam/me/economicgraph/en-us/PDF/global-cybersecurity-talent-trends.pdf">women made up 26.7% of the cyber security workforce as of May 2024, and in Singapore, they accounted for 26.2%.</a> These figures suggest that the UK could learn from international best practices and cultural attitudes that are more supportive of gender diversity in tech.</p>
<h2 class="MsoNormal"><strong>Moving Towards Greater Diversity</strong></h2>
<p class="MsoNormal">Addressing the gender disparity in the UK cyber security industry requires a multifaceted approach. Educational institutions need to actively encourage young women to pursue STEM subjects and provide robust support systems throughout their academic journey. In the workplace, companies must tackle unconscious biases in hiring and promotion practices and create cultures that are inclusive and supportive of all genders.</p>
<p class="MsoNormal">One of the key findings from <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">Lorien&rsquo;s 2024 study on &lsquo;What Tech Candidates Want&rsquo;</a> revealed that the top reason candidates look for a new role is for opportunities to learn new skills. This was a complete change from 2023, when 40% of candidates said that salary was their key motivation. Employers can take advantage of this change in sentiment and make a real difference in attracting top female talent into their organisations by offering training, upskilling and progression.</p>
<p class="MsoNormal">Role models also play a critical role in this effort. Prominent female figures in the cybersecurity industry, such as Jessica Barker MBE PhD, Sarah Armstrong-Smith, Sian John MBE, and others, are essential in challenging stereotypes and providing inspiration for the next generation of women. Their visibility and success help to slowly shift perceptions and open doors for more women to enter and thrive in the field.</p>
<p class="MsoNormal">Companies and organisations that are looking to build competitive advantage and growth by addressing their technology gap should consider one fact: women occupy only 22 percent of all tech roles across European companies. That&rsquo;s a staggering statistic at a time when technology underpins so much of the innovation and growth in the world today. In Lorien&rsquo;s most recent <a href="https://www.lorienglobal.com/salary-survey-2024">Salary Survey</a>, we found that there are roughly 22,000 candidates in the cyber security space, increasing by 3% YoY. The average time in a role is 20-21 months, with 18% of employees changing jobs last year.</p>
<p class="MsoNormal">With concerted efforts from educators, employers, and industry leaders, the sector can become more inclusive and reflective of the diverse society it serves. Bridging the gender gap is not just about fairness; it&rsquo;s about harnessing the full potential of the talent pool to better protect and innovate within the ever-evolving digital world.</p>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal">If you need advice or help with diverse hiring, <a href="https://www.lorienglobal.com/contact-us">get in touch with our team today</a> and ensure your company is ahead of the competition.</p>
<p class="MsoNormal">&nbsp;</p>

Diversity in the UK Cyber Security Industry 

<p>In the world of talent acquisition and <a href="https://www.lorienglobal.com/business-solutions/msp-and-contingent-workforce-solutions">contingent workforce management</a>, choosing to go to market for an outsourced provider is one of the biggest decisions you can make for your organisation.</p>
<p>Following a popular roundtable session I ran at this year&rsquo;s SIA CWS Summit Europe, I wanted to share some simple but essential tips to give you the best chance of selecting the most appropriate <a href="https://www.lorienglobal.com/business-solutions/msp-and-contingent-workforce-solutions">Managed Service Provider (MSP)</a> or <a href="https://www.lorienglobal.com/business-solutions/rpo-total-talent-acquisition">Recruitment Process Outsourcing (RPO) </a>Partner through the Request for Proposal (RFP) process. Let&rsquo;s dive into some RFP specific tips, followed by general best practices when going to market.</p>
<h3>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clearly Define Objectives &amp; Scope</h3>
<p>Carefully consider what your key objectives are before drafting your RFP and clearly articulate what your business aims to achieve through an MSP or RPO solution.</p>
<p>Defining your objectives helps potential providers understand your needs and the outcomes you are looking to achieve. This allows potential providers to tailor proposed solutions accordingly in line with your requirements, but also allows relevant / irrelevant suppliers to self-select in or out of the tender process.</p>
<h3>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Include Detailed Requirements</h3>
<p>When releasing your RFP, please include detailed requirements and data for your current landscape. This ensures that the proposals you receive are pertinent to your aims and will save you plenty of time when responding to clarification questions as part of the process. A good starting point is to provide estimated hiring volumes over the period of the contract, broken down by role titles, average salary / rate and locations; in addition to the number of roles the supplier will be inheriting on day one.</p>
<p>When <a href="https://www.lorienglobal.com/insights/how-to-write-a-request-for-proposal-for-rpo-and-msp">outlining your specific requirements</a>, think about including:</p>
<ul>
<li>Scope of service (e.g. roles / functions, geographic locations, volume of hires / workers, average salaries / day rates).</li>
<li>Proposed Key Performance Indicators (KPIs) and metrics for success, in addition to current KPI performance.</li>
<li>Technology requirements (e.g. current ATS / VMS/HRIS, associated technology such as assessment tools or CRM, required integrations with existing systems).</li>
<li>Particular challenges and pain points you are experiencing and would like to solve.</li>
<li>Strategic goals and how the MSP or RPO will align with them, for example, ED&amp;I goals.</li>
</ul>
<p>It is standard to allow bidders a period of time to submit questions for clarification based on the RFP document, and customary to ask for these as a written response. You will then be expected to share all questions and answers with all bidders.</p>
<h3>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Evaluating Potential Partners</h3>
<p>Letting providers know how they will be scored as part of the RFP process can be extremely helpful for potential partners to learn where your priorities lie. An essential piece of information to include for providers is both the dates associated with RFP submission and following stages (presentation, best, and final offer).</p>
<p>As a rule of thumb, consider sharing the below dates and milestones to potential providers:</p>
<ul>
<li>Deadline for clarification questions&nbsp;</li>
<li>Responses to clarification questions</li>
<li>RFP submission due date</li>
<li>Timescales for feedback</li>
<li>Anticipated date of appointing preferred bidder</li>
<li>Ideal service go-live date</li>
</ul>
<p>To evaluate potential partners effectively, ask targeted questions that will best meet your aims. You should be looking to ask questions that will enable you to assess each bidders&rsquo; strengths, for example:</p>
<ul>
<li>If successful, how would you view our organisation within your current portfolio of clients?</li>
<li>Describe your experience in our industry.</li>
<li>What differentiates your programme from your competitors' MSP or RPO programmes?</li>
<li>Please describe the resources and team structure proposed to support the model you are proposing.</li>
<li>How would you pursue positions that are challenging to recruit for?</li>
<li>What technology platforms do you use, and how do they integrate with other systems?</li>
<li>Please provide examples of innovation or continuous improvement that you have implemented in another programmes.</li>
<li>Please provide details of how you would support our diversity and inclusion objectives.</li>
<li>What do you see as the priorities following completion of the implementation plan?&nbsp;</li>
<li>How do you ensure compliance with local and international labour laws?</li>
</ul>
<h3>4. Evaluate Cultural Fit</h3>
<p>You cannot downplay the importance of cultural fit between your organisation and your potential partner. From general working practices to values, I truly believe that to succeed in any MSP or RPO programme you must at the very least enjoy working with your provider and work as one team. Some ways of assessing cultural fit within an RFP process include:</p>
<ul>
<li>Comparing the provider&rsquo;s mission and core values with those of your organisation to ensure they align and support your organisational culture.</li>
<li>Meeting the proposed Account Team and in particular the proposed Service Lead to ensure they are someone you can see yourself working with.</li>
<li>Assess the leaders and leadership approach of potential providers to determine if they complement your leadership style and practices.</li>
<li>Review testimonials, case studies and speak to referees to hear others&rsquo; opinions of the provider.</li>
</ul>
<h3>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pricing</h3>
<p>The most critical part of an RFP for some organisations is pricing. The biggest tip I can provide is to ensure that you create a template that enables you to compare each potential partner fairly and equally side by side. This will require some work from your organisation to consider the pricing breakdown that you would like to apply to the solution.</p>
<p>While pricing is an important factor, you should also give some focus on the overall value proposition. Request a breakdown of costs for added value services and ask providers to highlight the return on investment (ROI), in addition to ensuring that there are no hidden costs on top of the main services.</p>
<h2>Best Practices for Managing the RFP Process</h2>
<p>Alongside the RFP document itself, there are some best practices for how you should approach the management of the process of selecting an MSP / RPO partner. Below, I have listed these, alongside some common pitfalls.</p>
<p><strong>1. Establish a Cross-Functional Programme Team</strong></p>
<p>Involve stakeholders from various departments to ensure the RFP addresses all relevant aspects and requirements of the business. Perhaps the most vital step to take before scoping a potential MSP &amp; RPO is ensuring you have stakeholder buy-in and that you have sponsorship for the programme. Without this, you can go through a full selection process before finding out that you do not have a mandate to proceed with your solution.</p>
<p><strong>2. Conduct Thorough Evaluations</strong></p>
<p>Before sending out your RFP to providers, develop a structured evaluation framework to assess proposals against predefined criteria. This can include scoring systems, evaluation matrices, and cross-functional programme review panels. This gives you the best chance of not just making a fair and transparent decision, but also the best decision for your business.</p>
<p><strong>3. Check References and Perform Due Diligence</strong></p>
<p>Conduct thorough reference checks and due diligence to validate shortlisted provider&rsquo;s claims and ensure they have a solid track record of delivering similar services successfully. Typically, organisations would only do this once they are down to the final 2 suppliers in a process.</p>
<p><strong>4. Contract Terms and Conditions</strong></p>
<p>As part of your RFP process, send out a copy of your standard contract for potential partners to review and send back as part of the process. This enables you to start working on potential contractual pitfalls well in advance of making a selection and proceeding to contract negotiation.</p>
<h3>Common Pitfalls to Avoid</h3>
<p><strong>1. Lack of Clarity in Requirements</strong></p>
<p>Ambiguity in your RFP can lead to misunderstandings and misaligned expectations. Be as specific and detailed as possible to avoid confusion.</p>
<p><strong>2. Focusing Solely on Cost</strong></p>
<p>Choosing the lowest-cost provider can be tempting, but it&rsquo;s essential to consider the overall value and long-term benefits. Focus on quality, reliability, and alignment with your strategic goals.</p>
<p><strong>3. Ignoring Internal Stakeholders</strong></p>
<p>Ensure all relevant internal stakeholders are involved and their concerns and requirements are addressed. Ignoring their input can lead to resistance and implementation challenges.</p>
<p><strong>5. Overlooking Scalability</strong></p>
<p>Consider the future growth and scalability of your organisation. Choose a provider that can scale their services in line with your evolving needs.</p>
<p>For further support, or if you are looking for specific help to ensure best practice ahead of progressing to RFP, please contact&nbsp;<a href="mailto:solutions@lorienglobal.com">solutions@lorienglobal.com</a>.&nbsp;</p>

Delve into some essential tips to give you the best chance of selecting the most appropriate Managed Service Provider (MSP) or Recruitment Process Outsourcing (RPO) Partner through the Request for Proposal (RFP) process.

Request for Proposal (RFP) Best Practice for MSP & RPO Recruitment

<p class="MsoNormal">In the hustle and bustle of today's tech market, it's easy to feel daunted by the process of <a href="https://www.lorienglobal.com/job-seekers">finding your ideal role</a>. Job hunting can feel like navigating a labyrinth, especially with the sheer volume of options and competition. However, with the right strategy, you can transform a potentially overwhelming task into a manageable and rewarding experience.</p>
<p class="MsoNormal">Whether you're a recent graduate, a seasoned professional seeking new opportunities, or someone looking to pivot their career, these 5 practical tips will help guide you on your path to success.</p>
<h3 class="MsoNormal">1. Tailor your CV</h3>
<p class="MsoNormal">In today's competitive job market, <a href="https://www.lorienglobal.com/insights/how-to-write-a-good-cv">customising your CV</a> for each individual application can make a significant difference. By highlighting the skills and experiences most relevant to the job you're applying for, you show potential employers that you understand the unique demands of the role and are prepared to meet them head-on. This personalised approach is crucial to standing out from the crowd and making a strong impression.</p>
<p class="MsoNormal">Employers value candidates who demonstrate a proactive and considered approach in their applications. When you take the time to align your CV with the specific requirements and responsibilities of each position, you signal that you have not only the qualifications they seek but also the dedication and attention to detail that sets you apart.</p>
<h3 class="MsoNormal">2. Leverage Your Network</h3>
<p class="MsoNormal">In today's interconnected professional landscape, building a robust network can significantly impact your career trajectory. One effective way to do this is by attending industry events. Whether it's a conference, seminar, or workshop, these events offer unparalleled opportunities to meet like-minded professionals, exchange ideas, and stay ahead of industry trends.</p>
<p class="MsoNormal">Another valuable strategy is to join professional groups. These groups, whether online or offline, often serve as a hub for knowledge-sharing and support. They can provide you with access to resources, mentorship, and collaboration opportunities that you might not find elsewhere. Additionally, being active in these communities can increase your visibility and establish you as a thought leader in your field.</p>
<p class="MsoNormal">You can also utilise LinkedIn to grow your professional network by connecting with others in your field. It&rsquo;s a great place to<span style="mso-spacerun: yes;">&nbsp; </span>share your achievements, endorse skills, and engage with content relevant to your industry.</p>
<p class="MsoNormal">Remember, a referral can often get your foot in the door more effectively than a cold application. Having a contact vouch for you can make your application stand out and demonstrate that you come with a seal of approval from someone within the organisation. So, take the time to build and nurture these relationships &ndash; they could be the key to unlocking your next career opportunity.</p>
<h3 class="MsoNormal">3. Research the Companies</h3>
<p class="MsoNormal">When you're on the lookout for new job opportunities, taking the time to research prospective companies can be extremely beneficial. It&rsquo;s not just about finding a vacancy but finding a place where you can thrive and grow. Understanding the company culture, values, and any recent developments can provide you with a considerable advantage.</p>
<p class="MsoNormal">Knowing a company's culture and values can also help you tailor your cover letter to align with what they are looking for. This level of specificity not only showcases your interest in the role but also your compatibility with the company's ethos, setting you apart from other candidates.</p>
<p class="MsoNormal">Additionally, staying informed about any recent developments within the company can be a game-changer during interviews. Whether it's a new product launch, an award, or a significant business milestone, mentioning these can demonstrate your keen interest and initiative. It shows that you&rsquo;ve done your homework and are genuinely interested in contributing to the company&rsquo;s success.</p>
<h3 class="MsoNormal">4. Prepare for Interviews</h3>
<p class="MsoNormal">Navigating the world of job interviews can be daunting, but practicing common interview questions and answers can massively help. Being ready to discuss your experiences and achievements in detail is crucial. This means reflecting on your career journey and identifying key moments that showcase your skills and growth. Think about times when you overcame challenges, led a project, or had a significant impact on your team or company. Having these stories at your fingertips not only demonstrates your qualifications but also paints a vivid picture of your capabilities.</p>
<p class="MsoNormal">Remember, confidence combined with thorough preparation can set you apart from other candidates. When you walk into an interview well-practiced and knowledgeable about your own career narrative, it shows. It demonstrates motivation, attention to detail, and a proactive attitude&mdash;qualities every employer values.</p>
<h3 class="MsoNormal">5. Stay Organised</h3>
<p class="MsoNormal">Maintaining an organised record of your job applications, interviews, and follow-ups is crucial for a <a href="https://www.lorienglobal.com/insights/how-to-know-when-it-is-time-to-job-hunt">successful job search.</a> By keeping a detailed log, you can stay on top of important deadlines, track your progress, and ensure that no opportunities slip through the cracks.</p>
<p class="MsoNormal">In today's competitive job market, every detail counts. A robust tracking system can help you manage multiple applications effectively, allowing you to schedule interview prep and follow-up emails promptly. This level of organisation not only demonstrates your professionalism but also provides a clear overview of your job search journey, helping you identify patterns and adjust your strategies as needed.</p>
<p class="MsoNormal">By dedicating time to log each application meticulously, noting down dates, contacts, and key points from interviews, you create a resource that can be referenced repeatedly. This approach reduces the risk of missing out on potential opportunities and optimises your chances for success. Whether you use a simple spreadsheet or a sophisticated job search platform, the goal is the same: to stay organised, focused, and proactive in your job hunt.</p>
<h2 class="MsoNormal">Sign Up to Our <a href="https://www.surveymonkey.com/r/LorienCandidateCouncil24">Candidate Council</a></h2>
<p class="MsoNormal">Are you a job seeker? We&rsquo;re interested in hearing your sentiments on how things could be improved for you on your job hunt. By joining our <a href="https://www.surveymonkey.com/r/LorienCandidateCouncil24">Candidate Council</a>, you can directly influence how we refine our services to better meet your needs and those of other job seekers.</p>
<p class="MsoNormal">Additionally, you can explore our <a href="https://www.lorienglobal.com/job-seekers">extensive range of tech job listings</a> to find your dream role. Whether you're looking to start your career or take the next big step, we have <a href="https://www.lorienglobal.com/job-seekers">opportunities</a> that suit every level of experience.</p>

Nail your job search with our top 5 candidate job hunting tips

Candidate Job Hunting – Our Top 5 Tips to Guide You to Job Search Success 

<p class="MsoNormal">As part of the <a href="https://www.impellam.com/" target="_blank" rel="noopener">Impellam Group</a>, Pride Month is very important to us here at Lorien. We always strive to focus on diversity and inclusion both internally and externally. This Pride Month we have celebrated with some fun activities including a company wide bake-off fundraiser, a pop-culture quiz and lots more.</p>
<p class="MsoNormal">To keep those celebrations going, we thought it would be fitting to honour Pride Month by highlighting what it means to our colleagues in the Impellam Group.</p>
<p class="MsoNormal">&nbsp;</p>
<h5 class="MsoNormal"><u>James Stabler &ndash; Client Marketing Executive at Lorien</u></h5>
<h5 class="MsoNormal"><strong>What does Pride Month mean to you?</strong></h5>
<p class="MsoNormal">To me, Pride Month is all about celebrating how far the LGBTQIA+ community has come. We should remember the hard work that came before us that has allowed us to get where we are right now.</p>
<p class="MsoNormal">It&rsquo;s important to remember that Pride started as a protest for equal rights and for visibility of the community. We still have a long way to go though, and we need to protect all members of the community.</p>
<h5 class="MsoNormal"><strong>What do you like to see in an ally?</strong></h5>
<p class="MsoNormal">An ally is not just simply someone who supports LGBTQIA+ rights &ndash; although that is amazing! An ally is someone who helps to educate and challenge others who may have outdated or harmful views on the community.</p>
<h5 class="MsoNormal"><strong>What is a positive memory you have of Pride?</strong></h5>
<p class="MsoNormal">Pride is such a great celebration of all things LGBTQ+ and it&rsquo;s amazing to be in a safe space with all of my queer peers who may not be able to be their true selves due to religion or culture. My favourite memory is having so much fun with all of my friends!</p>
<p class="MsoNormal">&nbsp;</p>
<h5 class="MsoNormal"><u>Talia Faverzani &ndash; Marketing Assistant at SRG</u></h5>
<h5 class="MsoNormal"><strong>What does Pride Month mean to you?</strong></h5>
<p class="MsoNormal">Pride Month is a time to celebrate how far we have come in terms of acceptance for the LGBTQIA+ community. But it is important to still raise awareness of issues affecting the community even as society becomes more accepting.</p>
<h5 class="MsoNormal"><strong>What do you like to see in an ally?</strong></h5>
<p class="MsoNormal">A good ally respects others for who they are. Listening to members of the community, researching our history and being understanding are all very valuable things to me in an ally.</p>
<h5 class="MsoNormal"><strong>What is a positive memory you have of Pride?</strong></h5>
<p class="MsoNormal">For me, one of my absolute favourite memories of Pride is my very first one in 2019. Walking around the Gay Village and Canal Street in Manchester, seeing the amazing parade, and then watching Ariana Grande perform. The atmosphere was warm, and everyone around me was happy.</p>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal">And our celebration of the community isn&rsquo;t over yet. We are looking forward to taking part in the <a href="https://www.manchesterpride.com/parade" target="_blank" rel="noopener">Manchester Pride Parade</a> in August with 50 of our team walking with us! The theme this year is &ldquo;&rsquo;Buzzin&rsquo; to be queer &ndash; a hive of progress&rdquo; and we&rsquo;re sure it&rsquo;s one not to miss.</p>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal">To read more of our insights, <a href="https://www.lorienglobal.com/insights">click here</a>. To see our Manchester Pride celebrations in August, and other inclusive events we take part in, follow us on <a href="https://www.linkedin.com/company/lorien/?viewAsMember=true">LinkedIn</a> and <a href="https://www.instagram.com/lorienglobal/">Instagram.</a></p>

Here at Lorien, we always strive to celebrate diversity and equality. Find out why Pride Month matters to Lorien and Impellam Group in this blog.

What Pride Month means to Lorien

<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">When it comes to technology roles, salary is something that is constantly talked about as a priority. In a recent survey, <a href="https://www.linkedin.com/business/talent/blog/talent-acquisition/what-candidates-say-they-want-vs-what-actions-reveal?src=e-nl&amp;trk=all-daily-blog-newsletter" target="_blank" rel="noopener">61% of LinkedIn members</a> voted for compensation as their number one priority &ndash; but does it actually matter to candidates? </span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">In our recent <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">What Tech Candidates Want survey</a>, we spoke to candidates from all over the UK in all areas of technology about what they think about the current market and their priorities. </span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">In this blog, we&rsquo;ll explore:</span></p>
<ul>
<li class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">What the research tells us about candidate priorities</span></li>
<li class="MsoNormal"><span style="font: 7.0pt 'Times New Roman';">&nbsp;</span><span style="font-family: 'DIN 2014 Light',sans-serif;">Is salary crucial to the 2024 candidate?</span></li>
<li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; font-family: 'DIN 2014 Light',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;">How different genders view salary in the job market</span></li>
</ul>
<h3 class="MsoNormal"><strong><span style="font-family: 'DIN 2014 Light',sans-serif;">How important is salary to candidates?</span></strong></h3>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">It will come as no surprise that salary comes almost top in most categories in our <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">What Tech Candidates Want report</a>. Overall, <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">25% of candidates</a> would stay in their current role if they received a higher salary, and a further <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">25% would be put off</a> joining a new organisation if a low salary was advertised. With salary motivating candidates to stay in roles, and preventing them from starting new ones, what else does salary factor in to?</span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">The older candidates get, the more salary seems to influence their priorities, as seen in the 65+ age range with <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">37% stating their top priority</a> is a higher salary. Salary priorities also differed by gender, and we&rsquo;ll go more in-depth on that later in the blog. </span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">Whilst salary remains high on the list for candidates, there are other things that influence their decisions. </span></p>
<h3 class="MsoNormal"><strong><span style="font-family: 'DIN 2014 Light',sans-serif;">What else matters to candidates?</span></strong></h3>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">Salary remains the top driver for <strong>most</strong> candidates in 2024 &ndash; and for the second year in a row in our What Tech Candidates Want survey &ndash; but it isn&rsquo;t a priority for everyone.</span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">In our survey, <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">26% of respondents </a>stated that the first thing they look at on a job advert are roles and responsibilities, with salary <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">coming in second at 18%.</a> This highlights that candidates aren&rsquo;t simply jumping ship for more money, they want to research the role and see if it suits them. Similarly, <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">candidates aged over 55</a> said that the thing that would deter them from joining a new company would be a negative culture rather than a low salary, with <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">25-35 year olds stating that a lack of career progression</a> and poor work/life balance would deter them more than a low salary.</span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">What does this mean for candidate priorities? Salary remains a key motivator for candidates in 2024, but it isn&rsquo;t the most important thing to everyone. Younger candidates value work/life balance more, and over 55s <span style="mso-spacerun: yes;">&nbsp;</span>look for a healthier work environment.</span></p>
<h3 class="MsoNormal"><strong><span style="font-family: 'DIN 2014 Light',sans-serif;">Are there gender differences in priorities?</span></strong></h3>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">We found that gender did have an effect on whether a candidate prioritised salary, <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">with 20% of men and 3% of women</a> choosing salary as their main priority. Our survey found <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">that the majority of women</a> are prioritising the opportunity to learn new technology and flexible working over salary, whereas it ranks as a close second priority for men. However, both genders spotlighted <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">opportunities for career advancement as a number one priority</a> &ndash; even over salary. </span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">Although it seems that men do appear to be placing more importance on salary than women, that is definitely not the case. <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">19.53% of women</a> said that a low salary would prevent from applying for a new role, and <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">22.39% voted that</a> a higher salary would encourage them to stay in their current role. </span></p>
<p class="MsoNormal"><strong><span style="font-family: 'DIN 2014 Light',sans-serif;">&nbsp;</span></strong></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">To read our full What Tech Candidates Want 2024 report and gain valuable insights into what&rsquo;s making current candidates tick, <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">click here</a>. You can also read our previous whitepapers and reports <a href="https://www.lorienglobal.com/insights/tag/guides-and-reports">here</a>.</span></p>

Our recent What Tech Candidates Want survey allowed us to delve in to the driving force behind candidates in 2024 - but does salary still top the list of priorities?

Tech candidates, Does a salary matter?

<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">Global tech recruitment firm, Lorien, powered by Impellam Group, are delighted to announce that they have been shortlisted as finalists at The Firm Awards for their partnership with major bank, Santander UK.</span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">The &lsquo;Best Supplier Partnership&rsquo; award</span> <span style="font-family: 'DIN 2014 Light',sans-serif;">recognises suppliers as an integral and crucial part of an organisation&rsquo;s success in talent acquisition and seeks to recognise suppliers who have achieved success in supplier engagement, management, and utilisation. Lorien and Santander UK are proud to have made the shortlist amongst a record number of entries.</span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: normal; mso-layout-grid-align: none; text-autospace: none;"><span style="font-family: 'DIN 2014 Light',sans-serif;">Lorien&rsquo;s partnership with Santander was formed to elevate and transform the bank&rsquo;s contingent workforce management, with the relationship evolving to meet the changing needs of the recruitment market and their business goals.</span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">Client Services Director for Santander Tim Ruffett told Lorien &ldquo;I&rsquo;m delighted that our partnership is being recognised. By working closely together, we have enhanced trust and promoted open communication, aligning our goals to improve service delivery and innovation. This synergy enables us to swiftly respond to market shifts and new demands, optimizing operations and reducing potential risks.<span style="mso-spacerun: yes;">&nbsp; </span>Our partnership thrives on a &lsquo;Continuous Improvement&rsquo; mindset which encourages all members of the team to challenge processes to ensure they are optimised and fit for purpose.<span style="mso-spacerun: yes;">&nbsp; </span>This has created a fantastic environment and our NPS results show the users of our service have reaped the rewards from this approach.<span style="mso-spacerun: yes;">&nbsp; </span>I have thoroughly enjoyed working with Santander and I hope our partnership will continue to prosper.&rdquo;</span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">Annelise Smith, Managing Director of Lorien Managed Solutions, stated &ldquo;The success of this partnership is clearly shown in the results we have achieved working collaboratively with Santander. From the significant value we have added through simplifying and improving processes to the high calibre of candidates we have sourced, and the constant drive to improve and innovate, this partnership has proven to be invaluable to both sides. It has been a pleasure to work with Santander and there is a lot of alignment between our brands and our visions. The synergy, professionalism and dedication of both sides has created a wonderful environment which has seen the partnership flourish and develop.&rdquo; </span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">The Firm Awards were established in 2013 to celebrate the best of in-house recruitment excellence, and innovation. The Firm Awards 2024 ceremony will take place on Thursday 6<sup>th</sup> June, and we look forward to attending with the Santander team, alongside our fellow nominees. </span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">Emma Mirrington, Director of The Firm</span><a href="https://thefirm-network.com/awards/" target="_blank" rel="noopener"><span style="font-family: 'DIN 2014 Light',sans-serif;">, said of the awards</span></a><span style="font-family: 'DIN 2014 Light',sans-serif;">; &ldquo;For our members, The Firm Awards are a fantastic way to recognise and celebrate the pioneers in our industry. They are also a great way for a recruitment leader to recognise the hard work of their team and look back and celebrate together&rdquo;. </span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">&nbsp;</span></p>
<p class="MsoNormal"><span style="font-family: 'DIN 2014 Light',sans-serif;">If you&rsquo;d like to learn more about partnering with Lorien to accelerate your organisation, </span><a href="https://www.lorienglobal.com/contact-us"><span style="font-family: 'DIN 2014 Light',sans-serif;">click here</span></a><span style="font-family: 'DIN 2014 Light',sans-serif;">. To see more examples of our successful partnerships, visit our </span><a href="https://www.lorienglobal.com/insights/tag/case-study"><span style="font-family: 'DIN 2014 Light',sans-serif;">case studies page. </span></a><span style="font-family: 'DIN 2014 Light',sans-serif;"><span style="mso-spacerun: yes;">&nbsp;</span></span></p>

We are delighted to have been shortlisted at The Firm Awards 2024 for our partnership with Santander UK

Santander UK and Lorien shortlisted for ‘Best Supplier Partnership’ at The Firm Awards

<p class="MsoNormal">Work/life balance is a top priority for<span style="mso-spacerun: yes;">&nbsp;</span>many employees, but sometimes it&rsquo;shard to achieve. Realistically, everyone wants to enjoy their free time without thinking too much about work, whilst also being able to focus on tasks during working hours. Not only is this great for your wellbeing, it also ensures you&rsquo;re getting the best out of both aspects of your life.</p>
<p class="MsoNormal">But how can workers attain this? For <a href="https://www.mind.org.uk/get-involved/mental-health-awareness-week/#:~:text=Mental%20Health%20Awareness%20Week%20runs%20from%2013%20to%2019%20May%202024." target="_blank" rel="noopener">Mental Health Awareness Week</a>, we&rsquo;ve put together some helpful advice that will hopefully introduce a healthy work/life balance into your life. Read our tips below!</p>
<h3 class="MsoNormal"><strong>What is work/life balance?</strong></h3>
<p class="MsoNormal">Before we go straight into our advice we need to clarify &ndash; what <strong>actually </strong>is a work/life balance? It varies from person to person, but generally the idea is that you manage your work efforts in a way that won&rsquo;t burden your thoughts during your free time. Many of us know all too well the feeling of work piling up and bleeding into our free time, whether that&rsquo;s just in your thoughts or you sacrifice your own time to finish tasks.</p>
<p class="MsoNormal">Whilst it isn&rsquo;t out of the ordinary to work a little overtime, where exactly do we draw the line? This is where the practice of a healthy work/life balance comes in. It&rsquo;s key to keep the balance even, and not focus too heavily on your work responsibilities.</p>
<h3 class="MsoNormal"><strong>How to achieve a work/life balance</strong></h3>
<p class="MsoNormal">Every person will have their own idea of how they want to spend their time outside of work &ndash; be it hobbies, spending time with family or just generally relaxing &ndash; but it&rsquo;s important to reach a happy medium between the amount of time you spend on work and the time you spend on yourself.</p>
<p class="MsoNormal"><u>Exercise</u></p>
<p class="MsoNormal"><a href="https://www.mentalhealth.org.uk/our-work/public-engagement/mental-health-awareness-week">This year&rsquo;s Mental Health Awareness Week theme is movement</a>, and exercise &ndash; in all forms &ndash; is proven to improve quality of life. Regular physical movement can also help your mental and physical health in many different ways,<span style="mso-spacerun: yes;">&nbsp; </span>offering a good way to keep your mind busy and focused on something that isn&rsquo;t work. Group exercise, such as sports, can also boost your mental health as it&rsquo;s part of a routine and allows you to socialise.</p>
<p class="MsoNormal">If you&rsquo;re just starting out, something as simple as a brief walk can help to clear your mind and take in nature. However, If you wanted to step it up there are many free exercise offerings, such as <a href="https://www.nhs.uk/live-well/exercise/get-running-with-couch-to-5k/" target="_blank" rel="noopener">Couch to 5k</a> or local groups. The next time you find yourself overwhelmed by work or needing a small break, consider a form of exercise to help relax your mind.</p>
<p class="MsoNormal"><u>Set boundaries</u></p>
<p class="MsoNormal">One way to introduce a healthy work/life balance is to manage professional expectations and set clear boundaries. If you receive a last-minute request for a task that needs to be completed and your working day is almost over, ask yourself &ndash; is this a high priority? There&rsquo;s no doubt that sometimes there are urgent matters at work that may need extra attention, but if a task can wait, then it&rsquo;s important to communicate this effectively with stakeholders, and set a new, more realistic deadline.</p>
<p class="MsoNormal">Another way to set boundaries and manage your workload is to speak with your manager. At the end of the day, your manager wants you to succeed and if you&rsquo;re feeling overwhelmed or just generally need a chat about your mental health, it&rsquo;s good to communicate this. This will allow your manager to be sensitive to your workload before suggesting you take on new tasks, as they will be mindful of what you&rsquo;re working on.</p>
<p class="MsoNormal">It's also crucial to utilise the breaks you&rsquo;re given, such as starting and finishing work at your set times and taking your designated lunch break. This might seem obvious, but many people often log on early to &lsquo;get ahead&rsquo; or work through their lunch. This isn&rsquo;t healthy, and being firm on your working hours and your daily break will allow you to take yourself away from work and focus on yourself.</p>
<p class="MsoNormal"><u>Nurture relationships</u></p>
<p class="MsoNormal">Positive relationships and social support help build resilience and lead to more adaptive ways to cope with stress. Strong relationships take time to nurture and develop, but making time to socialise and talk about shared experiences can hugely benefit your mental health. Prioritise quality time with your family, friends, neighbours and loved ones.</p>
<h3 class="MsoNormal"><strong>Why is it important?</strong></h3>
<p class="MsoNormal">A good work/life balance is important for a number of reasons. Firstly, it stops you from getting burnt out. Burn out can not only affect the way you do your work &ndash; and how successfully you do it &ndash; but also leaves you lacking energy to do activities in your free time. This leads to an &lsquo;all work, no play&rsquo; type mentality that often impacts professional and personal life.</p>
<p class="MsoNormal">Striking a balance between your work life and your personal life can also reduce stress. Often, you see people who appear to be excelling at work and making the most of their spare time, and you probably ask yourself <strong>how do they do it?</strong> Well, the answer is probably that they have a good work/life balance. .</p>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal">In summary, no one person can &lsquo;have it all&rsquo;, but by practicing to balance work and personal life you can make yourself happier and healthier &ndash; and your life will be all the better for it! For more career advice, <a href="https://www.lorienglobal.com/insights/tag/career-advice">click here</a>.</p>

With Mental Health Awareness Week upon us, we gathered up some best practices for getting your work/life balance perfect.

How can I achieve a healthy work/life balance?

<p class="MsoNormal"><em><span style="font-size: 11.0pt; line-height: 115%;">On 24<sup>th</sup> April, we were thrilled to host a launch event for our latest research into &lsquo;What Tech Candidates Want&rsquo;, featuring an insightful presentation from Lorien&rsquo;s Director of Solutions &amp; Insight, Darren Topping.</span></em></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">Designed specifically for HR and Talent Acquisition leaders, this exclusive event was an invaluable opportunity for attendees to learn about the current trends and expectations of tech, professionals during their job search. Attendees enjoyed a selection of drinks and canapes whilst listening to the presentation and networking with their peers. </span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">We were also delighted to be joined by Lorien&rsquo;s Managing Director, David Gettins, who kicked off the event with an introduction to Lorien and the Impellam Group. This was followed by a fascinating presentation from Director of Solutions &amp; Insight, Darren Topping.</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">Here are some of the key trends and takeaways from this excellent event. </span></p>
<h3 class="MsoNormal"><strong><u>Key trends </u></strong></h3>
<p class="MsoNormal"><span style="text-decoration: underline;"><strong><span style="font-size: 11.0pt; line-height: 115%;">Tech candidates are still looking to move roles, but not due to dissatisfaction. </span></strong></span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">Our research told us that <a href="https://www.lorienglobal.com/insights/tech-worker-dissatisfaction-foreshadows-brain-drain-for-employers">87% of candidates expect to look for a new role in the next 12 months</a>, with 77% expecting to look within the next 6 months. However, the motivation to move roles does not stem from candidates being unhappy or dissatisfied in their current position. We found that just 19% of tech candidates are either dissatisfied or very dissatisfied in their current role. </span></p>
<p class="MsoNormal"><span style="text-decoration: underline;"><strong><span style="font-size: 11.0pt; line-height: 115%;">Salary is no longer the top reason why candidates look for a new role. </span></strong></span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">Last year, 40% said that salary was most important when looking for a new position. However, this year the results were split, with 26% of candidates saying they are looking for opportunities to learn new technologies, whilst another 26% saying it is for a higher salary. This shows that candidates are focusing more on personal development, perhaps as a route to greater employability and salary.</span></p>
<p class="MsoNormal"><span style="text-decoration: underline;"><strong><span style="font-size: 11.0pt; line-height: 115%;">The majority of candidates use online job boards to find new roles. </span></strong></span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">In our research we asked candidates where they look first for new roles and opportunities. 62% of candidates choose online job boards, with 24% choosing social media, and just 6% said the first place they look is on a company website. A worrying statistic for company websites, and especially frustrating to those trying to limit job board costs. However, we also found that company career pages are the first-place candidates go to conduct research into an organisation before applying. </span></p>
<p class="MsoNormal"><span style="text-decoration: underline;"><strong><span style="font-size: 11.0pt; line-height: 115%;">Less candidates are now working fully remote, with 1-2 days in the office being the preferred working method. </span></strong></span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">In 2023, 63% of candidates told us they worked fully remotely, with 26% spending 1-2 days per week in the office and 5% full-time in the office. This year, 33% of candidates told us they worked fully remotely, with 34% spending 1-2 days per week in the office and 7% full-time in the office. We also found that every single age group&rsquo;s preferred working method was 1-2 days in the office<strong>.</strong> However, candidates do still want some flexibility on working patterns, and <a href="https://www.lorienglobal.com/insights/returning-to-the-office-2024">very little organisations are back in the office full-time.</a></span></p>
<p class="MsoNormal"><span style="text-decoration: underline;"><strong><span style="font-size: 11.0pt; line-height: 115%;">Age group defines candidate preferences more than any other factor.</span></strong></span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">One of the biggest findings from this year&rsquo;s study and perhaps the theme of the whole report really is that age really does define your preferences. The younger subset of candidates want hiring processes to move at speed, with 72% wanting the end-to-end recruitment process from application to offer complete in less than 2 weeks. When looking for a new role 31% of under 25&rsquo;s choose social media as their first port of call, compared to 21% of all other age groups.</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">A real difference was in the over 55&rsquo;s category; 26% of candidates conducted research into an organisation before joining, a factor which barely appeared on the radar for all other demographics. Under 25&rsquo;s heavily focussed on an organisation&rsquo;s opportunities for career progression. We also see a difference in preferred communication from the different age groups; 30% of candidates over 25 preferred a phone call as their first point of contact with a recruiter, compared to 9% of under 25&rsquo;s who are far more comfortable using online means of communication.</span></p>
<h2 class="MsoNormal"><strong><u>Key takeaways </u></strong></h2>
<ul>
<li><span style="font-size: 11.0pt; line-height: 115%;">There is a change in why candidates are looking for a new role in 2024, with learning new skills marked as the highest alongside salary.</span></li>
<li><span style="font-size: 11.0pt; line-height: 115%;">Different age groups have different preferences in their job search, but they all want a fast recruitment process.</span></li>
<li><span style="font-size: 11.0pt; line-height: 115%;">It&rsquo;s important for organisations to focus on L&amp;D, upskilling and reskilling initiatives this year, and offer candidates clear career progression to retain top talent. </span></li>
<li><span style="font-size: 11.0pt; line-height: 115%;">Career progression information and your working patterns should absolutely be prioritised in your career site and outreach material.</span></li>
<li><span style="font-size: 11.0pt; line-height: 115%;">The importance of candidate experience and the positioning of our career pages cannot be understated. </span></li>
<li><span style="font-size: 11.0pt; line-height: 115%;">Personalisation and flexibility are crucial in the recruitment process.</span></li>
<li><span style="font-size: 11.0pt; line-height: 115%;">Candidates aren&rsquo;t afraid of the office, the 2-day office week is definitely being normalised and candidates are looking for it, as long as it&rsquo;s flexible.</span></li>
<li><span style="font-size: 11.0pt; line-height: 115%;">There are 4 crucial elements to a successful role advert; role and responsibilities, skills and experience required, salary or daily rate, and flexible working culture.</span><span style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;"><span style="font: 7.0pt 'Times New Roman';">&nbsp;</span></span></span></li>
<li><span style="font-size: 11.0pt; line-height: 115%;">It is as good a time as ever to hire tech candidates, the market won&rsquo;t last like this forever!</span></li>
</ul>
<h3 class="MsoNormal"><a href="https://www.lorienglobal.com/what-tech-candidates-want-2024"><strong>Download the full &lsquo;What Tech Candidates Want&rsquo; report here</strong>.</a></h3>
<p><span style="font-size: 11.0pt; line-height: 115%;">You can also follow us on LinkedIn and <a href="https://www.linkedin.com/feed/update/urn:li:activity:7189191720058638336">view the photos from the event here</a>.&nbsp;&nbsp;</span></p>
<h3 class="MsoNormal"><strong>Find out more. </strong></h3>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">If you&rsquo;d like to find out more about future events and how to get tickets, get in touch with the team by emailing solutions@lorienglobal.com.</span></p>
<p class="MsoNormal"><span style="font-size: 11.0pt; line-height: 115%;">Or perhaps you would like to learn more about how Lorien can help you define your recruitment technology needs? Please contact solutions@lorienglobal.com. We value your feedback as always, so please do let us know what you thought of our research and launch event.</span></p>

On 24th April, we were thrilled to host a launch event for our latest research into ‘What Tech Candidates Want’, designed specifically for HR and Talent Acquisition leaders.

Key trends and takeaways from our ‘What Tech Candidates Want’ Launch Event

<p class="MsoNormal">A few months ago, I joined my colleague <a href="https://www.linkedin.com/in/darrentopping/" target="_blank" rel="noopener">Darren Topping</a>, Director of Solutions and Insights, on Lorien&rsquo;s &lsquo;People Make The Difference&rsquo; <a href="https://www.lorienglobal.com/podcasts">podcast</a> to discuss the benefits of recruitment outsourcing in its many forms, and the most common misunderstandings we&rsquo;ve heard. I&rsquo;ve been working this space for 15 years and recognise that from the outside, recruitment outsourcing and managed solutions may seem over-complicated and prone to risk. My aim in this blog is to demystify RPO and Contingent Workforce Solutions and dispel some common associated myths.</p>
<h3 class="MsoNormal"><strong>All or nothing</strong></h3>
<p class="MsoNormal">Many organisations are under the impression that if you&rsquo;d like to outsource your recruitment, you have to outsource absolutely everything, but that&rsquo;s not true. Instead of agreeing an all-encompassing end-to-end service, you could choose just to outsource certain elements, such as the sourcing, the administration, or even a specific grade or vertical of recruitment &ndash; for example your tech hiring. At Lorien, we&rsquo;ve found that future-facing clients are now looking to slice and dice their outsourcing in a variety of ways to suit their business needs. No one solution is the same, and each organisation is unique, but the important thing is to find a partner who can create a bespoke solution for you. This way you only need to outsource what is absolutely necessary.</p>
<h3 class="MsoNormal"><strong>Risky and complicated</strong></h3>
<p class="MsoNormal">I&rsquo;ve heard the terms &lsquo;risky&rsquo; and &lsquo;complicated&rsquo; attached to outsourcing too many times to count. That is definitely not the case. Designing a talent solution that leverages outsourcing is a straightforward, simple process. <span style="mso-spacerun: yes;">&nbsp;</span>When you think about what kind of outsourcing model and structure will work for your business, a credible workforce solutions partner can help you to do that without complexity or huge cost. You can agree clear pricing levels with your partner that allows your demand to scale during busy periods or reduce requirements (and thus reduce costs) when it&rsquo;s a little quieter. Your solutions partner will flex their team according to these demands. There is also a lot less risk when you decide to partner with a specialist outsourcing provider, as there&rsquo;s often the option to negotiate a reciprocal &lsquo;termination for convenience&rsquo; clause in the contracts &ndash; this gives you the option to exit without penalty to bring recruitment back inhouse, or transition to an alternative partner, prior to the contract end. Ultimately, companies outsource because they can reduce their time to hire and their overall cost, whilst improving the quality of candidates and their experience. It can be an invaluable partnership.</p>
<h3 class="MsoNormal"><strong>Outsourcing means you&rsquo;ve &lsquo;failed&rsquo;</strong></h3>
<p class="MsoNormal">Occasionally I&rsquo;ve heard commentary suggesting that if you can&rsquo;t find your own candidates or manage your own process, you&rsquo;ve somehow failed at recruitment. Of course, this is nonsensical! For example, you can have a highly effective inhouse recruitment function that delivers superb core hiring consistently, but you might need to consider an outsourced partner to add that extra edge to your delivery for a specific project or to run a brand-boosting campaign on your behalf. You might be struggling to tap into diverse candidate pools when opening up in a new location, or finding that due to a surge in demand your team is working at full capacity and needs additional support. Perhaps you wish to reduce your reliance on agencies and build up an talent community owned you and stored on your internal CRM. Whatever your circumstances, partnering with an expert talent solutions business who can help you achive your business objectives through an outsourced arrangement - in whatever way works best for your business - is just common sense, and the opposite of failure.</p>
<h3 class="MsoNormal"><strong>Best practices when considering a potential workforce solutions partner</strong></h3>
<p class="MsoNormal">The best advice I can give anybody looking to engage and select their next recruitment outsourcing partner is to have the right information and data to hand. When you first start to engage with potential partners, you&rsquo;ll be asked for basic data; for example your intended scope of the outsourcing (i.e. where you&rsquo;d like the service to start and stop), typical volumes, salaries, and locations. You don&rsquo;t need to provide hugely detailed information, but it&rsquo;s good to be as open as possible and demonstrate any pain points or problem areas to your potential partners.</p>
<p class="MsoNormal">If you&rsquo;re struggling to determine where to start with your search, many Industry Analysts provide rankings and analysis of different recruitment outsourcing and contingent workforce solution providers, offering a great first stop in your search. We also suggest talking a range of different providers &ndash; both mid-market and enterprise, and those that specialist in your sector or recruitment skillsets (e.g. tech, change and digital). When you move onto having conversations with providers, simultaneously leverage your social and business networks to speak to any contacts you have that work with outsourced providers.</p>
<p class="MsoNormal">You&rsquo;ll want to ensure <a href="https://www.lorienglobal.com/insights/what-it-means-to-be-an-important-client">you&rsquo;ll be an important client to your partner</a> (see my blog on &lsquo;What it means to be an important client &ndash; and how can you tell if you&rsquo;re not?&rsquo;) and that your provider specialises in the kind of recruitment that you need. Cultural fit is also important &ndash; you can&rsquo;t put a price on meeting potential partners and getting to know them, spending time talking through what you&rsquo;re trying to achieve and how they can help you. If possible take some informal references and once complete, you&rsquo;ll probably be in a good position to select a shortlist and request a formal quote.</p>
<h3 class="MsoNormal"><strong>Benchmarking your existing outsourcing provider</strong></h3>
<p class="MsoNormal">If your business already has a solution in place, but you&rsquo;re not sure if it&rsquo;s the right partner for the long term, you might wish to benchmark your incumbent provider. One common myth is that this is time consuming and difficult to do &ndash; not so! Firstly, you need to look back and think if your provider has delivered what they said they would in the sales pitch and the proposal. Data can also play a key role in examining your partnership as you&rsquo;re able to see if SLAs and KPIs are being achieved. Take a careful look at the statistics and targets, and particularly how have they performed from a direct sourcing (non-agency sourcing) perspective.</p>
<p class="MsoNormal">When considering changing partners, it&rsquo;s also important to look forward. Is your partner future proofed? Where is your business going, and can your partner grow with you &ndash; perhaps you&rsquo;re going through a digital transformation and you need specialist recruitment capability to hire those niche and in-demand skillsets &ndash; or you&rsquo;re expand internationally. Many clients look for multi-faceted partners who can offer Total Talent Management in conjunction with SOW Spend management services. See my previous blog on <a href="https://www.lorienglobal.com/insights/the-value-and-ease-of-benchmarking-your-msp-or-rpo-partner">benchmarking here</a>.</p>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal">At Lorien, we can offer flexible and agile integrated workforce solutions to fit your business needs. To learn more about Lorien <a href="https://www.lorienglobal.com/about-us">click here</a>. For more thought leadership insights, <a href="https://www.lorienglobal.com/insights">click here</a>.</p>

The world of recruitment outsourcing and workforce solutions has many common misunderstandings, and Sales Director Joanna Fagbadegun is here to clear them up.

Dispelling the most common recruitment outsourcing and workforce solution myths 

<p class="MsoNormal">As the demand for tech candidates continues to rise, focusing on what candidates are looking for during their job search is becoming key. In this blog, we&rsquo;ll share highlights from our <a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">What Tech Candidates Want in 2024 report</a>. Our findings from the report came from the thorough canvassing of our? database to understand candidates&rsquo; current job plans and their motivations.</p>
<h3 class="MsoNormal"><strong>Age and candidate motivations</strong></h3>
<p class="MsoNormal">When thinking about candidates under 25 and candidates over 55, it isn&rsquo;t immediately obvious what they could possibly have in common when searching for jobs. However, both of these candidate cohorts are struggling to break into the current job market. Although both groups have their advantages in the market, with under 25s being more likely to be familiar with modern technology having grown up with it and over 55s having a wealth of working experience, the 2023 job market doesn&rsquo;t seem to favour them.</p>
<p class="MsoNormal">As the cost-of-living crisis continues to affect candidates, research has shown that British workers are <a href="https://www.theguardian.com/society/2023/apr/30/british-workers-work-into-70s-cost-of-living" target="_blank" rel="noopener">more likely to work into their 70s</a> due to financial pressures. Despite a willingness to work, it takes those over the age of 50 <a href="https://www.peoplemanagement.co.uk/article/1826672/50s-twice-long-rest-workforce-find-new-employment-study-finds" target="_blank" rel="noopener">twice as long</a> to find new work, with most candidates <a href="https://www.peoplemanagement.co.uk/article/1826672/50s-twice-long-rest-workforce-find-new-employment-study-finds" target="_blank" rel="noopener">in long-term unemployment</a> being aged 54-65. Similarly, younger candidates have faced <a href="https://www.bloomberg.com/graphics/2023-06-reed-jobs-report-graduates-face-worst-market-in-five-years/" target="_blank" rel="noopener">wage slumps</a> due to inflation and a <a href="https://www.bloomberg.com/graphics/2023-06-reed-jobs-report-graduates-face-worst-market-in-five-years/" target="_blank" rel="noopener">lack of opportunities</a> in the regular job hotspots, such as London. New candidates, such as graduates, don&rsquo;t appear to <a href="https://www.bloomberg.com/graphics/2023-06-reed-jobs-report-graduates-face-worst-market-in-five-years/" target="_blank" rel="noopener">have the same levels of experience</a> in the workplace as someone in the same position pre-covid, and this is reflected in the <a href="https://www.bloomberg.com/graphics/2023-06-reed-jobs-report-graduates-face-worst-market-in-five-years/" target="_blank" rel="noopener">40.5% drop</a> in graduate vacancies this year.</p>
<p class="MsoNormal">Younger and older workers also have another trait in common &ndash; they&rsquo;re both highly motivated by salary when applying for new roles. When it comes to applying for a job, <a href="../../../../../../insights/what-tech-candidates-want-2023">28.6% of under 25s class salary as a key motivator.</a> Likewise, <a href="../../../../../../insights/what-tech-candidates-want-2023">37.8% of candidates over 55</a> highlighted salary as the most important thing to them when searching for a new role. Additionally, both age <a href="../../../../../../insights/what-tech-candidates-want-2023">groups did not consider responsibility levels</a> an important factor. This indicates that under 25s and over 55s are more likely to take a job purely based on salary &ndash; potentially due to the lack of opportunities in the current market.</p>
<h3 class="MsoNormal"><strong>Different gender motivators</strong></h3>
<p class="MsoNormal">Men and women differ when it comes to what they consider important on a job specification. <a href="../../../../../../insights/what-tech-candidates-want-2023">37.1% of female candidates</a> deem flexible working the most crucial factor when applying for a job, with this coming in <a href="../../../../../../insights/what-tech-candidates-want-2023">second for men at 22.9%.</a> Women are actually more likely to <a href="https://www.ft.com/content/f12d6e18-bf36-4095-b627-63a38fa351b6" target="_blank" rel="noopener">work full-time</a> now that hybrid and remote working are standard practice. The age of flexible working has also led to an <a href="https://www.ft.com/content/f12d6e18-bf36-4095-b627-63a38fa351b6" target="_blank" rel="noopener">increase in women in the UK workforce</a>, with a rise to 58.7% - up from 56.5% in 2019. In recent surveys, <a href="https://hrnews.co.uk/40-of-women-state-care-responsibilities-impact-their-tech-career-choices/#:~:text=40%25%20of%20women%20state%20care%20responsibilities%20impact%20their%20tech%20career%20choices,-Home%20%C2%BB%20HR%20News&amp;text=40%20per%20cent%20of%20women,to%20the%20Tech%20Talent%20Charter." target="_blank" rel="noopener">40% of women stated that their</a> care responsibilities impacted their tech career choices, with a lack of work-life balance affecting their life significantly.</p>
<p class="MsoNormal">In contrast to women prioritising flexible working, <a href="../../../../../../insights/what-tech-candidates-want-2023">44.8% of men</a> consider salary as the most important part of a job specification. Recent data revealed that men are more focused on salary as they believe that this is <a href="https://www.hepi.ac.uk/wp-content/uploads/2020/11/Mind-the-Graduate-Gender-Pay-Gap_HEPI-Report-135_FINAL.pdf" target="_blank" rel="noopener">the mark of a good job</a>, with women typically <a href="https://www.hepi.ac.uk/wp-content/uploads/2020/11/Mind-the-Graduate-Gender-Pay-Gap_HEPI-Report-135_FINAL.pdf" target="_blank" rel="noopener">expecting a lower salary</a> than men, highlighting why women do not primarily focus on salary.</p>
<p class="MsoNormal">When it comes to the least important priorities for candidates, both genders are closely aligned. <a href="../../../../../../insights/what-tech-candidates-want-2023">Lorien found that</a> learning opportunities and company culture land at the bottom of the priority list for men and women. With regards to a work/life balance, men and women are surprisingly similar too. <a href="../../../../../../insights/what-tech-candidates-want-2023">14.3% of women</a> consider work/life balance their top priority, and <a href="../../../../../../insights/what-tech-candidates-want-2023">11.4% of men agree</a>. Work/life balance also comes in as the third most prioritised factor for both genders, with research underlining that <a href="https://www.newstalk.com/news/women-and-men-face-remarkably-similar-work-life-balance-challenges-in-work-1499800" target="_blank" rel="noopener">men and women currently face similar challenges</a> when it comes to maintaining a work/life balance.&nbsp;</p>
<p class="MsoNormal">For the latest research and statistics, <a href="../../../../../../insights/what-tech-candidates-want-2023">read our What Tech Candidates Want report</a>. The report will allow you to learn about what candidates desire when searching for a new role &ndash; including salary visibility, new hybrid working stats and what candidates dislike about the recruitment process.</p>
<p class="MsoNormal">For other Lorien insights and thought leadership pieces, <a href="https://www.lorienglobal.com/insights">click here</a>.</p>

With a new year upon us, we thought we would highlight what current candidates find important when they search for new opportunities.

What do candidates prioritise when looking for a new role?

<p class="MsoNormal">As we reach the end of another great year at Lorien, we wanted to highlight some of the incredible awards and events we&rsquo;ve been involved with in 2023. Read below to see a round-up of our 2023!</p>
<h4 class="MsoNormal"><strong>February</strong></h4>
<p class="MsoNormal">With the New Year settled down and welcomed in, we got straight to work <span style="mso-spacerun: yes;">&nbsp;</span>by getting involved in some fantastic events. We partnered with TechGirls, MAMA,codes and Nationwide Building Society to offer coding activities and tech career information to young girls at a workshop hosted in Nationwide&rsquo;s Post Building &ndash; and you can read more about the day<a href="https://www.lorienglobal.com/insights/spend-the-day-with-nationwide"> here.</a></p>
<p class="MsoNormal">We also <a href="https://www.lorienglobal.com/insights/lorien-appoints-james-cook-as-head-of-public-sector">welcomed James Cook</a> as the Head of Lorien&rsquo;s Public Sector for England and Wales, to work alongside our established and public sector in Scotland.</p>
<p class="MsoNormal">February also saw the Lorien team take part in the Race The Thames charity fundraiser, with members of Lorien biking, running and swimming 640km in seven days to raise money for our charity partner Lia&rsquo;s Wings. The team raised an incredible &pound;1,820; you can see more of our charity initiatives from 2023 <a href="https://www.youtube.com/watch?v=apQNA7uSN7U" target="_blank" rel="noopener">here</a>.</p>
<h4 class="MsoNormal"><strong>March</strong></h4>
<p class="MsoNormal">In March, we took part in three unique and interesting events. First up was TALiNT Partners&rsquo; Foresight Summit, with Lorien&rsquo;s own Annie Smith <a href="https://www.linkedin.com/posts/talintpartners_recruitment-conference-talentsolutions-activity-7024402877951442945-v-Wo?utm_source=share&amp;utm_medium=member_desktop" target="_blank" rel="noopener">taking part</a> as a panellist. The event discussed what the future holds for the recruitment market, and the top priorities for recruiters in 2023.</p>
<p class="MsoNormal">Our second March event was an exclusive TA leaders dinner in London which discussed <span style="mso-spacerun: yes;">&nbsp;</span>the tech talent market, and was hosted in partnership with TALiNT Partners and Eightfold.ai. A host of experts from varying industries attended, and insights from the evening can be viewed <a href="https://www.linkedin.com/posts/lorien_ta-leaders-london-dinner-activity-7046097543264378881-48Ml?utm_source=share&amp;utm_medium=member_desktop" target="_blank" rel="noopener">here</a>.</p>
<p class="MsoNormal">We also hosted our annual International Women&rsquo;s Day celebrations at Lorien HQ, and we <a href="https://www.linkedin.com/posts/lorien_embraceequity-internationalwomensday-embraceequity-activity-7039165064565678080-GMy3?utm_source=share&amp;utm_medium=member_desktop" target="_blank" rel="noopener">celebrated with our STEM colleagues over at Carbon60 and SRG</a> by highlighting the amazing women in our organisations who help to drive change and progress. Lorien&rsquo;s Sales Director Joanna Fagbadegun also joined a STEM panel to discuss <span style="mso-spacerun: yes;">&nbsp;</span>how <a href="https://www.lorienglobal.com/insights/how-women-in-the-workplace-can-negotiate-success">women can negotiate workplace success.</a></p>
<h4 class="MsoNormal"><strong>May</strong></h4>
<p class="MsoNormal">May saw us sponsoring the SIA &ndash; CWS Summit Europe 2023, which was themed; &lsquo;Driving Growth and Change in Uncertain Times&rsquo;. Our <a href="https://www.linkedin.com/in/davidgettins/" target="_blank" rel="noopener">MD David Gettins</a> attended alongside Sales Director <a href="https://www.linkedin.com/in/joanna-fagbadegun-b284aa7/" target="_blank" rel="noopener">Joanna Fagbadegun</a> and Director of Solutions and Insights <a href="https://www.linkedin.com/in/darrentopping/" target="_blank" rel="noopener">Darren Topping</a>. As an organisation that prides itself upon driving change, we discussed business needs with many familiar faces, as well as some brand new ones!</p>
<p class="MsoNormal">We also continued our charitable endeavours well into May, with fearless volunteers from Lorien embarking on the Yorkshire Three Peaks Challenge in support of <a href="https://www.lias-wings.org.uk/" target="_blank" rel="noopener">Lia&rsquo;s Wings</a>. They made a huge difference by raising funds for life-saving hospital transfers for children.</p>
<h4 class="MsoNormal"><strong>June</strong></h4>
<p class="MsoNormal">We were delighted to be named amongst the 13 Embedded Talent Partner winners at the cord Hiring Leaders Awards. <a href="https://www.linkedin.com/posts/lorien_talent-leaders-hiring-activity-7070019359913463810-P2c6?utm_source=share&amp;utm_medium=member_desktop" target="_blank" rel="noopener">We were named as</a> the 7<sup>th</sup> Most Responsive, and 5<sup>th</sup> Fastest to Respond for our work with our clients.</p>
<p class="MsoNormal">Additionally, we held an event in Leeds specifically designed for CTOs and business leaders to meet and network with others, discussing solutions and insights. We had various global company representatives and the event &ndash; the first of its kind for Lorien &ndash; was very well received.</p>
<p class="MsoNormal">In mid-June, we partnered with Signpost Resource Centres and The Advice Store to offer a workshop to job seekers. The event was aimed at applicants who find the process overwhelmingly, with valuable advice on how to overcome blockers. The workshop &ndash; again, a first for Lorien - was hosted in Essex, and was subscribed to maximum capacity with attendees giving positive feedback.</p>
<h4 class="MsoNormal"><strong>July</strong></h4>
<p class="MsoNormal">With awards season in full swing, we were delighted to be shortlisted for three awards in July. We were finalists for RPO of the Year at the APSCo OutSource Awards for Excellence, as well as The Cornerstone Client Service Award, and The Amdaris Long-Term Partnership Award at the <a href="https://rpo.tiara.talint.co.uk/finalists/" target="_blank" rel="noopener">TIARA Talent Solutions Awards</a> &ndash; and we went on to win one of the three awards later in the year!</p>
<p class="MsoNormal">We also hosted a <a href="https://www.youtube.com/watch?v=6iwS3r8zOBg" target="_blank" rel="noopener">STEM Dragon Boat Race</a> alongside sister brands SRG and Carbon60 in aid of Lia&rsquo;s Wings and other additional charities. Lorien alone raised &pound;755, and the teams showed off their strong rowing skills and competitiveness.</p>
<p class="MsoNormal">Following on from the success of our Job Seeker Workshop in June, we partnered up with Signpost Resource Centres again to deliver a workshop for school and college pupils aged 13-19, offering helpful tips on CV writing and preparing for an interview.</p>
<h4 class="MsoNormal"><strong>September</strong></h4>
<p class="MsoNormal">The market returned fresh from a summer break, and so did we with two awards and one event in September. We were awarded <a href="https://www.linkedin.com/posts/tiara-awards_tiara2023-talentsolutions-partnership-activity-7110736544532942848-OnsF?utm_source=share&amp;utm_medium=member_desktop" target="_blank" rel="noopener">The Amdaris Long-Term Partnership Award</a> at the <a href="https://rpo.tiara.talint.co.uk/2023-winners/" target="_blank" rel="noopener">TIARA Talent Solutions Awards</a> for our work with our clients, with our MD David Gettins on hand to accept. Lorien, as part of the Impellam Group, was also <a href="https://www.linkedin.com/posts/lorien_we-are-proud-to-announce-thateverest-group-activity-7105918015342284800-uOhi/?utm_source=share" target="_blank" rel="noopener">recognised as a leader</a> in Contingent Workforce Management and Services Procurement/Statement of Work for the second consecutive year.</p>
<p class="MsoNormal">We also hosted a virtual roundtable with a focus on strategic workforce planning, with Lorien joined by expert Dave Burrows, founder of Strictly Workforce Planning. The roundtable prompted plenty of interesting discussion, which you can view <a href="https://www.youtube.com/watch?v=HeToShWV334&amp;t=1s" target="_blank" rel="noopener">here</a>.</p>
<h4 class="MsoNormal"><strong>October</strong></h4>
<p class="MsoNormal">Our October was packed full of events. First up was the IHR Recruitment Leaders Conference in Manchester, which saw <a href="https://www.lorienglobal.com/insights/lorien-headline-partner-at-ihr-recruitment-leaders-conference">Lorien join as a headline partner. </a>We chaired roundtable discussions and shared our latest insights into improving tech hiring. Following this, we hosted a second Tech Leaders Lounge &ndash; also in Manchester &ndash; attended by the brightest tech leaders, with a focus on today&rsquo;s tech trends and sharing insights, challenges and solutions.</p>
<p class="MsoNormal">Our final event of October was the <a href="https://womenleadersuk.org/milton-keynes-innovates/" target="_blank" rel="noopener">STEM Festival</a>, hosted by <a href="https://womenleadersuk.org/" target="_blank" rel="noopener">Women Leaders</a> at Unity Place in Milton Keynes. The festival allowed us to immerse ourselves in a world of innovation, and engage with the next generation of STEM talent, continuing to inspire the future STEM leaders of tomorrow.</p>
<p class="MsoNormal">Amongst all the events, we also had the honour of being shortlisted for UK Employer of the Year: Gold 250+ at the Investors in People Awards 2023.</p>
<h4 class="MsoNormal"><strong>November</strong></h4>
<p class="MsoNormal">November was a big month for Lorien MD David Gettins. Firstly, he was named on the SIA 2023 Staffing 100 Europe list for the second consecutive year, with the list recognising champions of change in the European staffing industry. David also spoke at the SIA&rsquo;s Executive Forum Europe at the end of the month, where he was joined by other respected industry speakers to discuss opportunities in IT staffing.</p>
<p class="MsoNormal">In November we also partnered with Coventry Building Society to offer an Intro to Tech workshop. The event was hosted at Coventry Building Society&rsquo;s head office, and offered an evening of networking, discussion and discovery, with talks from Coventry Building Society leaders.</p>
<p class="MsoNormal">Our final event of the year was one hosted in partnership with Impellam Group &ndash; our Tech and Digital Talent Conference. The event explored the latest tech talent trends, market insights, and the fascinating world of AI and generative AI. Lorien was also joined by AI pioneer Priya Lakhani OBE, who recently hosted a discussion between Prime Minister Rishi Sunak and Tech CEO Elon Musk.</p>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal">If you&rsquo;re interested in attending any events we host, please contact <a href="mailto:solutions@lorienglobal.com">solutions@lorienglobal.com</a>. For further insights and more detail on any events we attended or hosted this year, <a href="https://www.lorienglobal.com/insights">click here</a>.</p>

2024 is just around the corner, and we wanted to say goodbye to another great year at Lorien. Read this blog for highlights from our year!

Lorien 2023 awards and events round-up

<p>Lorien, powered by Impellam Group, is delighted to present its comprehensive 2023 Technology and Digital Salary Survey Report, which offers unique insights into market rates and candidate movement across the UK tech industry.</p>
<p>The report is designed to inform and strengthen organisations&rsquo; hiring strategies and ensure tech leaders can make data-driven decisions to attract the best candidates in the market. The results make for interesting reading and will prove to be a useful tool for benchmarking and broadening the necessary understanding of today&rsquo;s complex job market.</p>
<p>Inside the report is a wide range of meaningful stats and data points, including the fact that Cloud and Data are the fastest growing areas within the UK tech market. Cloud and DevOps are one of the highest paying zones of tech as society continues its journey into a more digital world.</p>
<p>The report also highlights the stability of Cybersecurity, with only 6% of candidates changing roles in the last 12 months, whilst cyber-attacks and digital security risks remain a critical area of concern for businesses, foregrounding and increasing the ever-present need and demand for cybersecurity professionals.</p>
<p>Commenting on the report, Managing Director of Lorien, David Gettins, said:</p>
<p>&ldquo;We know that people are at the heart of driving tech innovation forward. At Lorien, everything we do is to help ensure our clients get the talent they need to grow and future-proof their businesses and help our candidates to develop fulfilling careers. We believe in empowering the future of tech, and our salary survey provides important insights and transparency to clients and candidates alike.&rdquo;</p>
<h4><strong>Download the report and</strong>&nbsp;<strong>unlock exclusive insights into:</strong></h4>
<ul>
<li>UK average salary by skillset</li>
<li>Range of salary and daily rate by location</li>
<li>Average time in a role by skillset</li>
<li>Job retention</li>
<li>Demand by skillset</li>
<li>Insights into candidate sentiment</li>
</ul>
<p><a href="/insights/lorien-salary-survey-2023">Download the Survey Here</a></p>

Lorien, powered by Impellam Group, is delighted to present its comprehensive 2023 Technology and Digital Salary Survey Report

Lorien offers unique insights into tech careers in latest report

<p>Whether you&rsquo;re planning your next career move, looking to enter a new industry, or switching from one tech sector to another, it&rsquo;s vital that candidates stay up to date with market rates. At Lorien, we pride ourselves on being the experts when it comes to technology recruitment.&nbsp;&nbsp;Using data from our latest&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">salary survey</a>, we delve into the top roles for 2023, what they involve and what you need to secure them.</p>
<h4><strong>The most in-demand tech jobs 2023</strong></h4>
<h4><strong>AI</strong></h4>
<p>With&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">around 7000 UK candidates</a>&nbsp;in this sector, opportunities within AI continue to grow. Recently, AI has overtaken the Financial Tech sector as&nbsp;<a href="https://sifted.eu/articles/european-fintechs-hiring-ai-roles-2023" target="_blank" rel="noopener noreferrer">the most popular tech sector</a>&nbsp;in Europe, and our salary survey discovered that candidates interested in AI roles have increased by 6% year on year.</p>
<p>So why are AI jobs so in demand? One reason is that AI continues to become more prevalent in today&rsquo;s society &ndash; as seen with the rise of ChatGPT in 2023. Many tech experts have recognised this and wish to grow their skills and knowledge in this area. The link between existing tech candidates and those interested in AI roles is also strong, with these roles offering many overlapping skills such as solid technology backgrounds and collaboration.</p>
<p>The most popular role&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">within AI is an AI Engineer</a>&nbsp;and, with AI roles at the beginning of their lifecycle, there is a lot of scope for it to evolve as companies adapt to new ways of working.&nbsp;In the future, we will see many more organisations&nbsp;&nbsp;form AI-delivering teams, similar to the&nbsp;<a href="https://www.forbes.com/sites/nishatalagala/2023/08/14/the-ai-engineer-myth-unicorn-or-new-normal/?sh=4dbf00d7667c" target="_blank" rel="noopener noreferrer">evolution of Data Scientist</a>&nbsp;and Machine Learning Engineer roles.</p>
<h4><strong>Cloud and DevOps</strong></h4>
<p>Cloud Architects with skills in Azure, Amazon Web Services (AWS) and Google Cloud Platform (GCP)&nbsp;<a href="../../../../../../salary-survey-uk-2023" target="_self">remain the top jobs</a>&nbsp;within Cloud and DevOps, with an&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">average time in role of 18 months.</a>&nbsp;Cloud Architects&nbsp;<a href="https://www.cio.com/article/221831/what-is-a-cloud-architect-a-vital-role-for-success-in-the-cloud.html" target="_blank" rel="noopener">manage everything within cloud computing</a>, from front-end platforms to servers and storage, and they must possess relevant skills and expertise to navigate complex tech environments, whilst leading teams and implementing cloud strategies.</p>
<p><a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">Lorien data estimates</a>&nbsp;that there are c.18,000 UK candidates within the Cloud and DevOps space &ndash; an&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">increase of 4%</a>&nbsp;from 2022. Additionally,&nbsp;<a href="../../../../../../salary-survey-uk-2023" target="_self">25% of </a><a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">candidates&nbsp;</a>within this sector changed jobs in the last 12 months, highlighting the demand for experts and the multitude of opportunities within this field.</p>
<p>Many candidates who are at the beginning of their Cloud and DevOps careers are already&nbsp;<a href="https://www.techtarget.com/whatis/feature/Top-7-cloud-computing-careers-and-how-to-get-started" target="_blank" rel="noopener">experienced IT professionals</a>&nbsp;wishing to change specialisms. As these candidates already possess skills such&nbsp;<a href="https://www.techtarget.com/whatis/feature/Top-7-cloud-computing-careers-and-how-to-get-started" target="_blank" rel="noopener">as knowledge of programming languages</a>&nbsp;(Java, JavaScript) and familiarity with&nbsp;<a href="https://www.techtarget.com/whatis/feature/Top-7-cloud-computing-careers-and-how-to-get-started" target="_blank" rel="noopener">database management and programming</a>, including SQL, noSQL and Linux, they have an advantage when entering the sector.</p>
<h4><strong>Cybersecurity</strong></h4>
<p>As the&nbsp;<a href="https://www.uktech.news/partnership/cybersecurity-roles-hiring-now-uk-20230217" target="_blank" rel="noopener">frequency and sophistication of </a><a href="https://www.uktech.news/partnership/cybersecurity-roles-hiring-now-uk-20230217">cyberattacks&nbsp;</a>increase, Cybersecurity experts are more in demand from businesses and organisations, with Chief Information Security Officer currently being the&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">highest paid role</a>&nbsp;within the sector. With an&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">estimated 19,000 candidates&nbsp;</a>within this space, there is an&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">average time in role of 18 months</a>&nbsp;and only&nbsp;<a href="../../../../../../salary-survey-uk-2023" target="_self">6% of </a><a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">candidates&nbsp;</a>have changed their role in the last year, indicating high satisfaction.</p>
<p>Additionally, Cybersecurity roles are&nbsp;<a href="https://www.simplilearn.com/what-is-a-cyber-security-analyst-article" target="_blank" rel="noopener">projected to grow up to 31%</a>&nbsp;in the next decade, which is much faster than any other occupation within the tech sphere. With so much opportunity, it&rsquo;s understandable that candidates are drawn to Cybersecurity. A degree is&nbsp;<a href="https://www.simplilearn.com/what-is-a-cyber-security-analyst-article" target="_blank" rel="noopener">not completely compulsory</a>&nbsp;&ndash; candidates can begin in an entry level IT role and work their way up the ladder by gaining experience and the necessary skills.&nbsp;<a href="https://www.simplilearn.com/what-is-a-cyber-security-analyst-article" target="_blank" rel="noopener noreferrer">Certifications also assist</a>&nbsp;with an application and allow candidates to stand out during the hiring process.</p>
<h4><strong>Data and Analytics</strong></h4>
<p>Data and Analytics is an industry that is most affected by the tech skills shortage, with&nbsp;<a href="https://www.uktech.news/sponsored/data-science-great-roles-hiring-now-20221208" target="_blank" rel="noopener noreferrer">demand for data science tasks</a>&nbsp;rising but no professionals to complete them. Respondents to a McKinsey Report said that&nbsp;<a href="https://www.uktech.news/sponsored/data-science-great-roles-hiring-now-20221208" target="_blank" rel="noopener">solving the data analytics skills</a>&nbsp;shortage is a priority focus area for organisations, evidenced by the fact that&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">24% of candidates</a>&nbsp;changed roles in the last 12 months due to the opportunities currently on offer. Lorien&rsquo;s salary survey found that there are&nbsp;<a href="../../../../../../salary-survey-uk-2023" target="_self">currently c.65,000 UK candidates</a>&nbsp;in this space &ndash; an increase of 5% year on year &ndash; and the&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">highest paid role</a>&nbsp;is a Chief Data Officer.</p>
<p>Roles within Data and Analytics typically involve utilising data to inform strategic decisions and enhance the running of organisations. This&nbsp;<a href="https://economictimes.indiatimes.com/jobs/mid-career/business-analytics-vs-data-analytics-key-differences-and-roles-explored/articleshow/102984535.cms?from=mdr" target="_blank" rel="noopener noreferrer">data can help anticipate the future</a>&nbsp;and can advise on potential behaviours and future earning by considering past and present figures. Many organisations use Data and Analytics to make decisions about marketing, ops and other areas, which is why the impact of the digital skills shortage continues&nbsp;<a href="https://www.uktech.news/sponsored/data-science-great-roles-hiring-now-20221208" target="_blank" rel="noopener">to cost the UK economy &pound;12.8bn</a>&nbsp;per year. To solve the shortage, many candidates are upskilling themselves, with employers offering training opportunities to existing tech candidates.</p>
<h4><strong>Software Engineering</strong></h4>
<p>Recent data has highlighted that&nbsp;<a href="https://tech.eu/2023/03/31/why-software-engineering-continues-to-be-a-safe-career-bet/" target="_blank" rel="noopener">many roles within Software Engineering are highly sought</a>&nbsp;after by organisations, including Back-End Engineers, Full Stack Engineers and Front-End Engineers. Additionally, our&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">salary survey</a>&nbsp;found that Software Development Managers&nbsp;&nbsp;are current the highest paid employees within Software Engineering. With&nbsp;<a href="https://tech.eu/2023/03/31/why-software-engineering-continues-to-be-a-safe-career-bet/" target="_blank" rel="noopener noreferrer">Software Engineering salaries remaining steady</a>&nbsp;overall in Europe, this sector proves to be a reliable option for careers in tech with many opportunities &ndash; seen by&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">the 20% of candidates</a>&nbsp;that have changed roles in the past year &ndash; and an estimated&nbsp;<a href="../../../../../../salary-survey-uk-2023" target="_self">270,000 candidates in the UK.</a></p>
<p>Similar to Data and Analytics, the Software Engineering sector currently has a&nbsp;<a href="https://www.finextra.com/the-long-read/672/3-of-the-fastest-growing-software-jobs-in-the-uk" target="_blank" rel="noopener">battle for top talent</a>&nbsp;as the world continues to become more automation-driven, allowing for a candidate-driven market within this space. This is emphasised by the&nbsp;<a href="https://www.finextra.com/the-long-read/672/3-of-the-fastest-growing-software-jobs-in-the-uk" target="_blank" rel="noopener">starting pay for Developers and Engineers</a>&nbsp;within Software Engineering being 64% above the UK average, with&nbsp;<a href="https://www.finextra.com/the-long-read/672/3-of-the-fastest-growing-software-jobs-in-the-uk" target="_blank" rel="noopener">much of the talent coming</a>&nbsp;from Manchester, Birmingham, Milton Keynes and Reading alongside the key location of London.</p>
<p>With regards to skills,&nbsp;<a href="https://tech.eu/2023/03/31/why-software-engineering-continues-to-be-a-safe-career-bet/" target="_blank" rel="noopener">JavaScript, Redux and Typescript skills</a>&nbsp;are the most in-demand within the sector, with candidates in Software Engineering requiring expertise within computer programme and&nbsp;<a href="https://targetjobs.co.uk/careers-advice/information-technology/what-software-engineering-guide-new-developments-challenges-and-graduate-careers" target="_blank" rel="noopener">implementing, testing and maintaining</a>&nbsp;software whilst sitting in a team of other engineers to work closely on projects.</p>
<h4><strong>Testing</strong></h4>
<p>It is estimated there are around&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">105,000 UK</a>&nbsp;candidates in this space, with many opportunities arising as&nbsp;<a href="https://www.forbes.com/sites/forbestechcouncil/2023/02/13/how-will-software-testing-change-in-2023/?sh=4334068e7af4" target="_blank" rel="noopener">digital transformation continues to impact</a>&nbsp;the Testing field. Roles in Testing are projected to grow&nbsp;<a href="https://www.dice.com/career-advice/how-to-become-a-qa-tester" target="_blank" rel="noopener">25% between 2021 and 2031</a>&nbsp;due to traditional industries&nbsp;<a href="https://www.forbes.com/sites/forbestechcouncil/2023/02/13/how-will-software-testing-change-in-2023/?sh=4334068e7af4" target="_blank" rel="noopener">now investing in internal Testing</a>&nbsp;teams. The average time a candidate remains in a role in this sector is&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">22 months</a>, which is significantly higher than other sectors within technology, highlighting that Testing is a thriving space.</p>
<p>The highest paid role in&nbsp;<a href="../../../../../../salary-survey-uk-2023" target="_self">2023 is a Test Architect</a>, a role which&nbsp;<a href="https://programminginsider.com/how-to-move-to-software-testing-from-non-it-background/" target="_blank" rel="noopener">requires knowledge</a>&nbsp;of basic software testing, and understanding of the Software Testing Life Cycle. Other roles within Testing may also involve&nbsp;<a href="https://programminginsider.com/how-to-move-to-software-testing-from-non-it-background/" target="_blank" rel="noopener">knowledge of Linux commands</a>, understanding the fundamentals of databases in order to validate data, and proper utilisation of software testing tools.</p>
<h4><strong>Are you interested in a career in technology?</strong></h4>
<p>We can help! Don&rsquo;t hesitate to&nbsp;<a href="https://www.lorienglobal.com/contact-us">contact us here</a>&nbsp;and discuss your new future. Upload your CV, browse our job board or talk to a consultant today, and start your journey with Lorien.</p>
<h4><strong>Lorien&rsquo;s Technology and Digital Salary Survey 2023</strong></h4>
<p>To view our salary survey, which includes detailed salary breakdowns by skillset across multiple technology sectors, alongside additional insights about the industry,&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-salary-survey-2023">click here.</a></p>

Using data from our latest salary survey, we delve into the top roles for 2023, what they involve and what you need to secure them.

The most in-demand tech jobs for 2023 – and how to land them

<p>With the digital skills gap continuing to widen, focuses within the technology industry have shifted towards soft skills. Softer skills, including dependability and interpersonal skills, combined with an openness to learn&nbsp;<a href="https://technative.io/why-soft-skills-are-key-to-filling-the-digital-talent-gap/" target="_blank" rel="noopener">could be the solution to shortages</a>&nbsp;across the industry.</p>
<p>Although hard skills remain important, they are no longer crucial and employers are searching for candidates with softer skills &ndash; a candidate who can work effectively as part of a team and who can interact well with others. In light of this, we have identified the top soft skills tech employers are currently searching for below.</p>
<h4><strong>Communication</strong></h4>
<p>Communication will always be key in any industry and is an&nbsp;essential skill when working as part of a team. Effective communication with your coworkers improves teamwork, with all colleagues on the same page due to clear and direct information and encourages collaboration amongst your peers. Communication also helps resolve &ndash; or even avoid &ndash; many issues in the workplace as it encourages active listening and professional replies to problems. This also assists in preventing any disagreements that may escalate and create a tense work environment.</p>
<p>Whilst communication is integral to working better with your colleagues, it also creates better relationships with existing or potential clients. An open and honest line of communication builds trust between both parties and can lead to successful professional discussions.</p>
<h4><strong>Time Management</strong></h4>
<p>Your time management &ndash; or lack of &ndash; can significantly impact the rest of your team and their impression of you. For example, if you&rsquo;re often late to start the day this may lead to your coworkers to think you&rsquo;re unreliable. By being on time for your working day, you will ensure you won&rsquo;t miss any important tasks for the day and won&rsquo;t be playing catch up.</p>
<p>More generally speaking, time management is also important for meeting deadlines. There will likely be a negative impact for not adhering to any deadlines, which could range in severity. To avoid this, you should plan your workload effectively to adhere to any deadlines given to you. When setting your own deadlines, make sure this is realistically achievable before sharing it to avoid any delays or stressful situations. Meeting deadlines and completing tasks in good time shows your colleagues and any higher-ups that you&rsquo;re trustworthy and dependable.</p>
<h4><strong>Organisation</strong></h4>
<p>Organisation and time management go hand-in-hand &ndash; it&rsquo;s hard to be organised without good time management, and vice versa. Showing that you are organised to your employer leads to them placing more confidence in you and giving you&nbsp;multiple responsibilities and projects.</p>
<p>Effective organisation can come in the form of simply staying on top of your workload and completing tasks in a timely manner, or creating schedules for all processes you&rsquo;re involved in. It can look different for every role, but it mostly comes down to completing work accurately, achieving key goals and avoiding costly mistakes.</p>
<h4><strong>Critical Thinking</strong></h4>
<p>The ability to think on your feet and solve problems will open many doors for you in the technology world. This skill means that you can look at a situation objectively and create an appropriate solution &ndash; something that is valuable to employers as it can reduce both cost and time.</p>
<p>Critical thinking skills allow you to analyse information and make informed decisions in the workplace by learning more about the situation, considering possible solutions and researching other potential options. Being a good critical thinker also means you&rsquo;re likely good at observing situations, collecting information and problem-solving.</p>
<h4><strong>Creativity</strong></h4>
<p>Being creative links into technology roles significantly, as you have to design creative innovations, products and processes within the industry. In fact, technology jobs themselves create solutions and designs that assist in moving forward companies, or even the wider industry, within tech.</p>
<p>Creativity also enables other soft skills, such as critical thinking, by allowing complex problems to be solved with unique and original solutions. Workplaces that encourage creativity are also more likely to&nbsp;<a href="https://www.linkedin.com/pulse/why-creativity-important-workplace-katy-poon/" target="_blank" rel="noopener">attract and retain employees</a>, as creativity encourages teamwork and collaboration to solve issues in fast-paced environments.</p>
<p>Creativity and curiosity also fit together well in the working environment, with both encouraging learning and upskilling. Additionally, candidates perform better at work when they&rsquo;re curious, as found in&nbsp;<a href="https://hbr.org/2018/09/the-business-case-for-curiosity" target="_blank" rel="noopener">a study conducted by Harvard Business Review</a>. The study discovered that curiosity was associated with&nbsp;<a href="https://hbr.org/2018/09/the-business-case-for-curiosity" target="_blank" rel="noopener">better job performance</a> and encouraged colleagues to take an interest in each other&rsquo;s ideas.</p>
<p>For more candidate insights from Lorien, click&nbsp;<a href="https://www.lorienglobal.com/insights">here.</a> or, our browse our <a href="https://www.lorienglobal.com/jobs">available job opportunities </a>&ndash; where you can put these soft skills to use &ndash; are available to view&nbsp;<a href="https://www.lorienglobal.com/jobs">here.</a></p>

With the digital skills gap continuing to widen, focuses within the technology industry have shifted towards soft skills. Softer skills, including dependability and interpersonal skills, combined with an openness to learn could be the solution to shortages across the industry.

The most in-demand soft skills in tech for 2023

<p>In our digital society, organisations need a workforce that is agile, scalable, cost effective, and capable of delivering change rapidly; this is where Statement of Work can help. By using a Statement of Work, or SOW, organisations can engage the skills they need quickly, something that is crucial when designing and delivering new products and services.</p>
<p>If your company is considering using a Statement of Work, or perhaps you&rsquo;d like to find out more about SOW and its benefits, we&rsquo;ve put together a guide to help you decide if it&rsquo;s the right fit for you.&nbsp;&nbsp;</p>
<h4>What is a Statement of Work (SOW)?</h4>
<p>Let&rsquo;s begin by defining Statement of Work. A SOW is the name given to a binding document that captures and defines all the work aspects of your project, typically between two parties. It usually contains conditions that an organisation agrees on with a service provider, for example, Lorien. The document will outline the work that needs to be done, or the scope of work being provided, project deliverables, timelines, work location, and payment terms and conditions. So, in other terms, Statement of Work (SOW) models are outcome-based contracts.</p>
<p>The outcomes, or contracts, will usually be project, milestone or service based, typically with a fixed fee for delivering the goal that was promised at the beginning of the agreement.</p>
<p>Many businesses may not realise that they need a Statement of Work, but on average, 65% of all contingent workforce spend comes from SOW based services and not recruitment!&nbsp;</p>
<h4>What business problems can a Statement of Work solve?</h4>
<p>Statement of Work engagements may work best for an organisation for a range of reasons, these can include &ndash;</p>
<ul>
<li>Headcount restraints&nbsp;</li>
<li>Time to hire</li>
<li>Lack of agility in resourcing</li>
<li>Variable costs</li>
<li>Project misalignment</li>
<li>Inconsistent work quality</li>
<li>Varying workloads</li>
<li>An overload of supplier management</li>
<li>Skills gap, training, and management time</li>
</ul>
<p>For example, a small business may want to make their products or services available to an online audience, but their team is too small or lacks the skills, time, or motivation to build a website that is fit for purpose. To solve this business problem, the company will either need to hire a permanent employee, hire a freelancer, or outsource to a specialist &ndash; this is when a Statement of Work will be used.</p>
<p>The key difference between hiring a person and using a Statement of Work (SOW), is that the business is paying for an outcome, not a person. And this comes with a whole new set of expectations, and benefits.</p>
<h4>How is a Statement of Work created at Lorien &ndash; what is the process?</h4>
<p>When creating a Statement of Work, we follow a process to ensure that our clients achieve the best possible outcome. Firstly, we work hard to understand the customer problem, challenge, or opportunity. We use our unique expertise and experience to outline the scope and the solution. Next, we build and manage teams to meet the outcomes stated in the SOW. In every Statement of Work agreement, we are responsible for our client&rsquo;s outcomes, whether that is a milestone delivery, an installation of new technology, or an ongoing technology service. Operational and delivery risk is shared with the client organisation, and deliverables are measured against the milestones or service-level agreement.</p>
<h4>What questions will we ask?</h4>
<p>At Lorien, we go through a process with our clients to outline exactly what their needs are and how we can craft a service that best suits them.</p>
<p><span style="text-decoration: underline;">SCOPE:</span> How can we help you meet your outcomes?</p>
<p><span style="text-decoration: underline;">DELIVERABLES:</span> What tangible items will we deliver to you?</p>
<p><span style="text-decoration: underline;">ACCEPTANCE CRITERIA: </span>How will you know what we delivered is good enough?</p>
<p><span style="text-decoration: underline;">DEPENDENCIES:</span> What will we need from you?</p>
<p><span style="text-decoration: underline;">SCHEDULE/MILESTONES:</span> When will we do the work?</p>
<p><span style="text-decoration: underline;">PEOPLE:</span> Who will work on the project?</p>
<p><span style="text-decoration: underline;">GOVERNANCE:</span> How will the work be managed?</p>
<p><span style="text-decoration: underline;">COMMERCIAL MODEL:</span> What are the costs and when will payment be made?</p>
<p>These questions will change slightly for every organisation depending on what they are looking to achieve and whether their outcomes are product, service, or project focused.</p>
<h4>What are the benefits of Statement of Work?</h4>
<p>Statement of Work or (SOW) provides a solution for businesses to benefit from optimal deliverables and access to the best talent.</p>
<p>Here are some of the key benefits of Statement of Work: &ndash;</p>
<ul>
<li><strong>Cost saving and greater spend control </strong>&ndash; fixed costs and set milestones mean results will meet expectations and fall within budget.</li>
<li><strong>Improved performance, reduced risk, and increased compliance</strong> &ndash; because the project is managed end-to-end, the risk is mitigated and the pressure to deliver is lifted from the organisation to the provider.</li>
<li><strong>Better control and efficiency</strong> &ndash; When the scope for a SOW is agreed, there will be realistic timeframes set, which will ensure the best results are delivered in the most appropriate timeframe.</li>
<li><strong>Lifecycle transparency </strong>&ndash; Throughout the process you will receive detailed reporting and clear performance management, so you can be assured the project or service is aligned with your goals.</li>
<li><strong>Standalone services </strong>&ndash; by outsourcing, you will free up time to refocus on your business and have the peace of mind that your services are in safe hands.</li>
</ul>
<h4>Why choose Lorien? (Valinor)</h4>
<p>In response to client demand, in 2019 Lorien launched a new service line (Valinor) to deliver outcome-based managed services through Statement of Work. Since then, we have helped clients across multiple sectors including Financial Services, Manufacturing, Pharmaceutical, Life Sciences, Telecommunications and Public Sector to meet their technology goals.</p>
<p>Utilising key strengths from our recruitment background we are able to engage the right skills at the right times to meet client requirements. With access to STEM&rsquo;s highly skilled talent network, we can hire teams faster than other services providers so projects start faster. We have been growing our capability and our delivery team and currently have over &pound;60m of SOW spend under our delivery control, working with multiple clients and delivering a wide range of services.</p>
<p>At Lorien, our team manage the full Statement of Work lifecycle, from project scoping all the way through to project delivery and measurement. We help our clients with projects and services of varying scales and durations, delivering both onsite and offsite support. We use cutting edge technology, advanced analytics and a dedicated change management system, to ensure our clients have a clear view of the SOW project and it&rsquo;s spend. We design a solution that suits your needs, not ours.&nbsp;</p>
<h4>Want to see our SOW management in action? Take a look at some of our Statement of Work client case studies?</h4>
<p>We worked with this client to deliver significant digital change, supporting their existing in-house technology team with our delivery services utilising temporary capability that was flexible and agile. Through the duration of this ongoing partnership the client was able to reduce from 12 suppliers to a single managed partnership. <a href="https://www.lorienglobal.com/insights/case-study-national-economic-development-agency">These projects were all delivered on time and to budget.</a></p>
<p>&nbsp;Following a competitive tender process, a global life sciences company selected Lorien to deliver their HR Transformation Programme via a fixed price Statement of Work. Lorien successfully deployed Workday to the client, managing 140 different integrations from over 30 3rd party supplier systems and successfully migrating 14,000 employee&rsquo;s data <a href="https://www.lorienglobal.com/insights/case-study-global-life-sciences-company">across 42 countries to the new system without any loss</a>.&nbsp;</p>
<p>&nbsp;</p>
<p>Click here to view our <a href="https://www.lorienglobal.com/business-solutions/statement-of-work">SOW and Managed Services Delivery</a></p>

If your company is considering using a Statement of Work, or perhaps you’d like to find out more about SOW and its benefits, we’ve put together a guide to help you decide if it’s the right fit for you.

What is a Statement of Work and what are the benefits

<p>It&rsquo;s a well-known fact that tech skills are vital for success in today&rsquo;s world, yet organisations are facing a shortage of skilled tech and digital talent. In 2021, the BBC reported that the UK is&nbsp;<a href="https://www.bbc.co.uk/news/business-56479304" target="_blank" rel="noopener">heading for a digital skills shortage disaster</a>&nbsp;and employers are looking for new ways to attract the talent they need to support digital growth.</p>
<p>Gen-Z are the digital generation - born after 1996, the oldest members of Gen-Z were only 14 when the first iPad was released and have grown up with digital skills. Gen Z are projected to make up 30% of the workforce by 2030, according to <a href="https://www.microsoft.com/en-us/worklab/work-trend-index/" target="_blank" rel="noopener">Microsoft&rsquo;s Work Index</a>.&nbsp;<a href="https://www.mckinsey.com/featured-insights/sustainable-inclusive-growth/future-of-america/how-does-gen-z-see-its-place-in-the-working-world-with-trepidation" target="_blank" rel="noopener noreferrer">McKinsey</a>&nbsp;reports that 77% of Gen-Z workers are actively looking for a new role currently, almost twice as many as any other age group. The Gen Z candidate pool is there, and we already know that they have the technical knowhow to quickly pick up new digital skills, but how do organisations get them on board?</p>
<h3><strong>Pay is important</strong></h3>
<p>Gen-Z have been greatly impacted by the economic uncertainty caused by the COVID pandemic and the cost-of-living crisis, so a competitive salary is number one on their list of priorities.&nbsp;<a href="https://www.bloomberg.com/news/articles/2023-02-08/new-jobs-2023-linkedin-reports-80-of-uk-gen-z-want-to-move-to-get-higher-pay?leadSource=uverify%20wal" target="_blank" rel="noopener noreferrer">Bloomberg</a>&nbsp;reports that 80% of under 25s are looking for a new job, with better pay as their main driver, and&nbsp;<a href="https://joinhandshake.com/blog/employers/6-things-gen-z-wants-from-their-job/" target="_blank" rel="noopener noreferrer">Handshake</a>&nbsp;reports that 77% of Gen-Z job hunters say pay is their highest priority. Our recent survey &lsquo;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">What Tech Candidates Want</a>&rsquo; found that over two thirds of under 25s are more likely to apply to a job advert if it includes pay information. This isn&rsquo;t surprising considering the economic landscape for Gen Z, with&nbsp;<a href="https://www.mckinsey.com/featured-insights/sustainable-inclusive-growth/future-of-america/how-does-gen-z-see-its-place-in-the-working-world-with-trepidation" target="_blank" rel="noopener noreferrer">59% not expecting to be able to</a>&nbsp;<a>own</a>&nbsp;their own house in their lifetime, compared with 34% of people overall.</p>
<h4><strong>Meaningful Corporate Values &amp; Diversity</strong></h4>
<p>Gen-Z workers are looking for careers, not jobs, and they want to be part of something meaningful. They are&nbsp;<a href="https://www.linkedin.com/pulse/gen-z-boldest-generation-its-job-hunt-priorities-off-charts-anders/" target="_blank" rel="noopener noreferrer">more likely to be attracted</a>&nbsp;to a company whose values align with their own than any other generation (80% vs. 59% of millennials), and the majority would be&nbsp;<a href="https://joinhandshake.com/wp-content/themes/handshake/dist/assets/downloads/network-trends/Gender-Equity-And-Gen-Z__Handshake-Network-Trends.pdf?view=true" target="_blank" rel="noopener noreferrer">put off from applying</a>&nbsp;for a company that lacks diversity. Gen-Z workers want to see meaningful diversity and inclusion from the top-down, especially female and non-binary senior leaders.</p>
<h3><strong>Mental Health Support</strong></h3>
<p>Gen-Z might be the most accepting and self-aware generation when it comes to mental health and wellbeing, with around&nbsp;<a href="https://www.mckinsey.com/featured-insights/sustainable-inclusive-growth/future-of-america/how-does-gen-z-see-its-place-in-the-working-world-with-trepidation" target="_blank" rel="noopener noreferrer">55% of Gen-Z reporting being</a>&nbsp;either diagnosed with, or having received treatment for a mental health problem.&nbsp;Younger workers are also&nbsp;<a href="https://www.mckinsey.com/featured-insights/sustainable-inclusive-growth/future-of-america/how-does-gen-z-see-its-place-in-the-working-world-with-trepidation" target="_blank" rel="noopener noreferrer">more likely to report that mental health issues</a>&nbsp;have an impact on their performance at work and are 3.4 times more likely to cite a lack of affordable mental health services are a barrier to their wellbeing, compared with workers age 55-64. Additionally, they are more likely to&nbsp;<a href="https://www.mckinsey.com/featured-insights/sustainable-inclusive-growth/future-of-america/how-does-gen-z-see-its-place-in-the-working-world-with-trepidation" target="_blank" rel="noopener">expect their employer</a>&nbsp;to offer some kind of support, such as subsidised private healthcare or employee assistance programmes.</p>
<h3><strong>Learning &amp; Development</strong></h3>
<p>Gen Z are ambitious and value an employer who provides opportunities to learn<a href="https://learning.linkedin.com/content/dam/me/business/en-us/amp/learning-solutions/images/wlr21/pdf/LinkedIn-Learning_Workplace-Learning-Report-2021-EN-1.pdf" target="_blank" rel="noopener noreferrer">. 76% of Gen-Z workers believe</a>&nbsp;that learning is key to developing a successful career.&nbsp;Similarly, 76% of Gen-Z workers say they&rsquo;re&nbsp;<a href="https://www.linkedin.com/pulse/gen-z-boldest-generation-its-job-hunt-priorities-off-charts-anders/" target="_blank" rel="noopener noreferrer">looking for a new role</a>&nbsp;where they can practice and learn new skills. Not only do they want the opportunity to learn skills which will level-up their&nbsp;<a href="https://learning.linkedin.com/content/dam/me/business/en-us/amp/learning-solutions/images/wlr21/pdf/LinkedIn-Learning_Workplace-Learning-Report-2021-EN-1.pdf" target="_blank" rel="noopener noreferrer">performance at work, they also</a>&nbsp;want to be able to explore new topics and skills that interest them.</p>
<h3><strong>In-Person Connection</strong></h3>
<p>When it comes to work, Gen-Z crave in-person interactions.&nbsp;<a href="https://www.peoplemanagement.co.uk/article/1743859/what-generation-z-want-from-employee-experience" target="_blank" rel="noopener noreferrer">72% of Gen Z prefer face-to-face conversations</a>&nbsp;than virtual ones, and&nbsp;<a href="https://www.statista.com/statistics/1226746/global-hybrid-work-generation-struggles/" target="_blank" rel="noopener noreferrer">16% report that they struggle to contribute verbally to conference calls</a>. According to an article by&nbsp;<a href="https://www.forbes.com/sites/jackkelly/2022/06/07/what-different-generations-think-about-hybrid-work/" target="_blank" rel="noopener noreferrer">Forbes</a>,&nbsp;&nbsp;Gen-Z are the most likely generation to feel ambivalent towards hybrid working. Gen-Z workers are&nbsp;<a href="https://www.microsoft.com/en-us/worklab/work-trend-index/" target="_blank" rel="noopener noreferrer">more likely to see the office</a>&nbsp;as an opportunity to establish themselves and feel connected to their co-workers (78% vs. 72% of Gen X &amp; older), connect with their manager (80% vs, 76% of Gen X &amp; older) and see their work friends (79% vs. 68% of Gen X and older).</p>
<h3><strong>Where are Gen-Z workers looking for new opportunities?</strong></h3>
<p>For recent Gen-Z grads,&nbsp;<a href="https://hiring.monster.com/resources/blog/hiring-gen-z-candidates/" target="_blank" rel="noopener noreferrer">Monster</a>&nbsp;reports that job boards and career networking sites are the top tools when browsing job ads, where as non-grads are more likely to say social media like TikTok and YouTube have helped them in their job search.&nbsp;Although this generation has grown up with the ability to access digital information instantly, they may have become wary of misinformation and&nbsp;<a href="https://www.crooton.com/2022/03/15/ten-tips-for-recruiting-generation-z-workers/" target="_blank" rel="noopener noreferrer">almost two thirds (62%) are likely</a>&nbsp;to value a current or previous employee referral. Our recent&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">&lsquo;What Tech Candidates Want&rsquo;</a>&nbsp;survey found that over 70%&nbsp;of under-25s prefer recruiters to contact them initially via social media or email. Almost 70% of Gen-Z workers are likely to apply for a particular company if it actively manages its employer brand (e.g. responds to employee reviews, updates social media and shares updates on its culture) and&nbsp;<a href="https://www.inc.com/ryan-jenkins/this-is-how-generation-z-looks-for-a-job.html" target="_blank" rel="noopener noreferrer">70% of Gen-Z look at company reviews</a>&nbsp;before they make career decisions. This means ensuring your business has a strong employer brand is key to hiring Gen-Z&nbsp;<a>workers.</a></p>
<p>In summary, having the ability to attract, engage and secure Gen Z talent could be crucial in adding the tech talent that your organisation needs in order to thrive in the digital economy. Of course, it is not a silver-bullet in itself, and ensuring that your organisation develops focused activity on hiring workers from all ages and groups is ultimately vital. For a discussion for how Lorien can help you acquire the tech talent you need, please contact&nbsp;<a href="mailto:solutions@lorienglobal.com">solutions@lorienglobal.com</a>.</p>

The Gen Z candidate pool is there, and we already know that they have the technical knowhow to quickly pick up new digital skills, but how do organisations get them on board?

Gen Z: How to attract and retain the digital generation

<p>Women in the workplace face a growing salary gap &ndash; especially in STEM.</p>
<p>While in 2021<strong>&nbsp;SRG&rsquo;s research</strong>&nbsp;showed an overall gender pay gap of 19.4%, in 2022 the gap expanded to 28%. This means that women are paid &pound;6600 under what men in the STEM industry earn.</p>
<p>Intersectionality, the idea that multiple elements contribute to a person&rsquo;s identity, lends a further lens to the situation. Factors like social class, disability, sexuality, ethnicity and more, can further exacerbate not only wage gaps, but also discrimination and a lack of career progression for women in the workplace.&nbsp;</p>
<p>While bridging gaps relies on organisations proactively driving inclusion strategies, Ginette Harvey, Founder of Harper and Gray, believes that women can play a role in negotiating their own success in the workplace.</p>
<p>For International Women&rsquo;s Day 2023, a panel discussion from senior leaders across<strong><a href="../../../../../../" target="_blank" rel="noopener noreferrer">&nbsp;Lorien</a></strong>,&nbsp;<strong><a href="https://www.carbon60global.com/">Carbon60</a></strong>,<strong><a href="https://www.guidantglobal.com/" target="_blank" rel="noopener noreferrer">&nbsp;Guidant&nbsp;</a></strong>and SRG (all part of Impellam Group) was accompanied by a speech from Ginette Harvey. These initiatives brought the ways the ways in which women can navigate the world of work and activate a successful career to the fore to inspire and empower our teams working across STEM.</p>
<p>Read on to find out more about:</p>
<ul>
<li>How negotiation skills impact women in the workplace</li>
<li>Key insights from the panel discussion</li>
<li>Negotiation hurdles and skills for success</li>
</ul>
<h3>How negotiation skills impact women in the workplace</h3>
<p>Ginette Harvey is an advocate for gender equality in leadership and is the founder of Harper and Gray &ndash; a diversity consultancy helping organisations drive true equity into talent management.</p>
<p>Ginette reflected on her experience in advising women working their way through the recruitment process and the impact that an absence of self-negotiation had on career advancement.&nbsp;</p>
<p>&nbsp;Ginette explained:</p>
<p>&ldquo;The facts around this are very stark, 20% of professional women say they never negotiate in the workplace at all, even though they recognise negotiation as appropriate and even necessary&rdquo;.&nbsp;</p>
<p>Ginette explored the impact this has on gender equity in the workforce, &ldquo;Women, particularly women of colour, remain drastically underrepresented in the C-suite. While 1 in 4 C-suite employees are&nbsp;women, just 1 in 20 C-suite employees are women of colour&rdquo;.&nbsp;</p>
<p>Ginette explained how workplace dynamics can contribute to perpetuating this divide, &ldquo;when we look at women entering the leadership ranks, 37% of female leaders have had a co-worker receive credit for their idea, and women leaders are twice as likely as men to be mistaken for a junior employee&rdquo;.</p>
<p>Ginette highlighted a pervading theme where despite women in the workplace being statistically more likely to be held to a higher standard than men, women remain less likely to ask for promotions.&nbsp;&nbsp;</p>
<p>Ginette suggests that while organisational initiatives play a key role in bridging gaps, self-advocacy and negotiation techniques can play an important part in accelerating progress.&nbsp;</p>
<h3><br>Key insights from the panel discussion</h3>
<p>Our panel of speakers reflected on the importance of self-advocacy for women in the workplace, drawing on their own experiences and providing advice for success.</p>
<p>Panel speakers included:</p>
<p>Joanna Fagbadegun, Sales Director, Lorien<br>Yasmin Amar, Client Services Manager, Guidant<br>Audrey McCulloch, Operations Director, SRG<br>Danielle Clarke, Director, Guidant</p>
<h3><em>As you have progressed throughout your career, how has your approach to work and life shifted?</em></h3>
<h4><strong>Joanna Fagbadegun, Sales Director, Lorien</strong></h4>
<p>Joanna Fagbadegun reflected on how her approach to her career has shifted across time. She highlighted the importance of complementing ambition and career advancement with the rhythm of both personal and work life to attain a sense of balance and meaningful accomplishment.&nbsp;</p>
<p>Joanna explained that while she takes a more medium-term strategic approach to aspects of both her work and home life today, some key aspects of her approach to work and life have remained the same &ndash; such as maintaining high standards, building a strong network of contacts, mentors and advocates, and actively advocating for progressions and opportunities.</p>
<h4><strong>Yasmin Amar, Client Services Manager, Guidant</strong></h4>
<p>Yasmin Amar has worked in Guidant for over four years, over the course of which she has supported multiple accounts and developed her career.&nbsp;&nbsp;<br><br>Yasmin explained how earlier in her career, her hesitation to advocate for herself resulted in moving between roles in pursuit of career advancement and development. Yasmin reflected on how her journey with self advocation has evolved over time, and emphasised the importance of setting goals and proactively advocating for oneself when working towards them.</p>
<h4><strong>Audrey McCulloch, Operational Director, STEM</strong></h4>
<p>Audrey reflected on how her relationship with her professional commitments have evolved over time, and how re-considering priorities led her to adapting her role to better suit her goals and ambitions.&nbsp;</p>
<p>Audrey explained how it can become easy to over-focus on work in preference to personal ambitions, and highlighted how her efforts to re-balance her work and personal life has brought value toher career, and altered her perspective for the better.&nbsp;</p>
<p>Audrey emphasized the importance of leading clear conversations to negotiate for oneself at work and overcoming self-doubt with self-belief.</p>
<h4><strong>Danielle Clarke, Director Supplier Relationship Management, Guidant</strong></h4>
<p>Danielle Clark explored the role that the Impellam Group&nbsp; played in inspiring her career and enabling her to negotiate for herself at work. Danielle highlighted that a key motivation for joining Guidant was down to the high number of women in leadership roles who were mothers and juggling senior positions with family life.&nbsp;&nbsp;</p>
<p>Danielle explained how having women advocates in the company facilitated self-advocation and empowerment which has supported her in her own career in realising her ambitions.<br><br></p>
<h3>Negotiation hurdles and skills for success</h3>
<p>Ginette Harvey explored 3 key hurdles to negotiation that women in the workplace face, before revealing skills for success to overcome each.&nbsp;</p>
<p>These were:</p>
<h4>1. The Confidence Gap</h4>
<p>Ginette explained that while men in the workplace often have a sense of self-confidence, women in the workplace attribute this sense of confidence with perfectionism. As an example, she explained how while men can be more likely to apply to a role where they meet just some of the criteria, women can be more likely to take a more detailed approach and avoid applying where some criteria is not met.<br>Ginette suggested that taking a more liberal approach to assessing criteria in preference of being highly detailed can help accelerate the careers of women in the workplace.</p>
<h4>2. The Expectations Gap</h4>
<p>Ginette highlighted that women&rsquo;s expectations on salary are on average 30% lower than men. She highlighted that this trend is evident from the beginning of a person&rsquo;s career, even within graduate positions.&nbsp;<br>Referencing salary guides to establish whether your wage is typical or below the market average is incredibly important as a woman in the workplace.</p>
<h4>3. The Gratitude Gap</h4>
<p>Ginette highlighted that women often express gratitude in the workplace for being given more responsibility and can miss the opportunity to negotiate when promotions or more responsibility is provided to enable a more meaningful and powerful work experience.&nbsp;<br>Establishing mentees and identifying advocates in your workplace to help support negotiations can help support a more balanced approach to work.&nbsp;</p>
<h4>Accelerate your career with Impellam Group&nbsp;</h4>
<p>Impellam is a connected group providing global workforce and specialist recruitment solutions. Our 2000 people and market leading brands work across a broad spectrum of industries and job categories throughout North America, the UK and Europe and Asia Pac.</p>

Women in the workplace face a growing salary gap – especially in STEM.

How women in the workplace can negotiate success

<p>The four-day working week is currently dominating the headlines after&nbsp;a successful pilot&nbsp;was launched last year. With many companies now&nbsp;<a href="https://www.theguardian.com/money/2023/feb/21/four-day-week-uk-trial-success-pattern" target="_blank" rel="noopener noreferrer">choosing to continue</a>&nbsp;the working pattern, MPs are due to review the findings and debate the future of the<a href="https://www.theguardian.com/money/2023/feb/21/four-day-week-uk-trial-success-pattern" target="_blank" rel="noopener noreferrer">&nbsp;32-hour working week</a>&nbsp;in Britain.</p>
<p>But what is the realistic future of this new way of working? In this blog, I&rsquo;ll examine the benefits &ndash; and the often-ignored drawbacks &ndash; of the four-day working week, and how it may or may not work for your organisation.</p>
<p>I&rsquo;ll explore:</p>
<ul>
<li>The disadvantages of the four-day work week</li>
<li>The results of the UK&rsquo;s four-day pilot</li>
<li>If this new way of working could become the norm</li>
</ul>
<h3><strong>The four-day work week trial: what is it and what happened?</strong></h3>
<p>In 2022,&nbsp;70 UK companies began&nbsp;a four-day working week pilot from June until December &ndash; with hugely successful results.&nbsp;3300 workers took part&nbsp;in the pilot, making it the&nbsp;biggest four-day week pilot&nbsp;to take place anywhere in the world, and leaving us with plenty of findings to go through.</p>
<p>Firstly, the statistics from the pilot highlight some of the benefits of the new working method;&nbsp;<a href="https://www.weforum.org/agenda/2023/03/surprising-benefits-four-day-week/" target="_blank" rel="noopener noreferrer">49% of organisations</a>&nbsp;reported a smooth transition, with&nbsp;<a href="https://www.weforum.org/agenda/2023/03/surprising-benefits-four-day-week/" target="_blank" rel="noopener noreferrer">95% of organisations</a>&nbsp;stating they maintained or improved on their productivity level. Overall,&nbsp;<a href="https://www.weforum.org/agenda/2023/03/surprising-benefits-four-day-week/" target="_blank" rel="noopener noreferrer">86% of participating companies</a>&nbsp;believe it is either likely or extremely likely that they will implement the four-day week outside of the pilot.</p>
<p>The pilot was also reported to boost efficiency, with employees completing their usual 35-40 hours workload in just 32 hours.</p>
<p><a href="https://www.weforum.org/agenda/2023/03/surprising-benefits-four-day-week/" target="_blank" rel="noopener noreferrer">Nearly all (95%) of organisations stated</a>&nbsp;that their productivity level stayed the same or increased, with the pilot promoting higher productivity levels amongst employees. The additional day off also caused workers to be&nbsp;<a href="https://www.weforum.org/agenda/2023/03/surprising-benefits-four-day-week/" target="_blank" rel="noopener noreferrer">happier and more fulfilled</a>&nbsp;both inside and outside of work as, internally, they had finished their workload earlier than usual and, because of this, they had more time to spend doing the things they&nbsp;<a href="https://www.weforum.org/agenda/2023/03/surprising-benefits-four-day-week/" target="_blank" rel="noopener noreferrer">love such as exercising and socialising</a>, alongside more time to sleep.</p>
<p>The pilot is also viewed as being better for the planet due to the reduction in commuting and using office resources for one less day per week.&nbsp;<a href="https://www.weforum.org/agenda/2023/03/surprising-benefits-four-day-week/" target="_blank" rel="noopener noreferrer">Studies show that a</a>&nbsp;10% reduction in working hours cuts an individual&rsquo;s carbon footprint by 8.6%, and many participants of the pilot took part in walking and cycling during their additional day off. The pilot also saw&nbsp;<a href="https://www.weforum.org/agenda/2023/03/surprising-benefits-four-day-week/" target="_blank" rel="noopener noreferrer">more time spent on household recycling</a>, as participants were at home and able to focus efforts on this rather than rushing to work.</p>
<h3><strong>Where was the four-day working week less successful?</strong></h3>
<p>The seamless change from five working days to four is of course a positive, with&nbsp;<a href="https://www.weforum.org/agenda/2023/03/surprising-benefits-four-day-week/" target="_blank" rel="noopener noreferrer">29% reporting an &lsquo;extremely smooth&rsquo;</a>&nbsp;transition &ndash; but what about the other 22% who didn&rsquo;t find the process so easy? In reports detailing the positives of the pilot, the negatives are often ignored, but 16 organisations who took part in the pilot did not find the switch from five days to four simple. This highlights that the process isn&rsquo;t as straightforward as we are led to believe by some of the results.</p>
<p>Looking at the reported outcomes from the pilot, it feels easy to assume that moving to a four-day working week is a no-brainer. But is it that simple?&nbsp;</p>
<h3><strong>Thinking about the future - the unspoken disadvantages of the four-day working week</strong></h3>
<p>I&rsquo;m going to say it: the four-day working week has its flaws. Organisations need to be conscious of, and prepared for, these challenges if they want to embrace this model.</p>
<p>Firstly, although workers might be excited for an extra day off and to work less hours, organisations should be realistic about what they expect to happen in a future four-day week. Productivity will decrease eventually as employees get used to adjusting their workload for a 32-hour week, as it has done for the five-day week.&nbsp;<a href="https://www.nationalworld.com/news/four-day-working-week-uk-businesses-workers-work-pros-cons-4037100" target="_blank" rel="noopener noreferrer">New tools or software may have to be introduced</a>&nbsp;to help tasks&nbsp;&nbsp;be completed more efficiently, so this new way of working could incur extra costs.</p>
<p>It&rsquo;s important to remember that this is a pilot that many workers would have wanted to see succeed &ndash; but is it likely, fair, or realistic, that these results would be replicated over not just weeks, but years, of work?</p>
<p>A reduction in productivity may also stem from burnout as workers try to fit an extra day of work into their new schedule. One positive that emerged from the pandemic was the ability to work flexibly, which resulted in less burnout in workers and a greater ability to separate your work and home life. By trying to fit an extra eight hours of work into four days, employees will experience more stress and demand at work, with burnout becoming more likely.</p>
<p>Secondly, it's&nbsp;&nbsp;important to factor in that&nbsp;<a href="https://www.themanual.com/culture/cons-of-a-4-day-work-week/" target="_blank" rel="noopener noreferrer">one arrangement will not fit</a>&nbsp;all workplaces &ndash; for example a UK-wide Friday off will not suit everyone. The four-day week requires an element of flexibility, particularly for those with children.&nbsp;<a href="https://www.themanual.com/culture/cons-of-a-4-day-work-week/" target="_blank" rel="noopener noreferrer">Parents who have a set</a>&nbsp;five-day working routine will have to alter their schedule to fit the four-day working week, even if it isn&rsquo;t convenient for them.</p>
<p>Thirdly,&nbsp;&nbsp;results from the UK pilot found that teams didn&rsquo;t have as much capacity for major errors in a four-day week and businesses were required to pay overtime if employees worked longer to fix errors. This is a lose-lose situation for both the workers and the business. Employees working four days don&rsquo;t have much margin for error so everything must be perfect, or they have to work overtime to correct it. Not only does this put a lot of pressure on teams, but businesses could also incur extra costs for mistakes &ndash; meaning that everyone in this scenario leaves unhappy.</p>
<p>Many organisations&nbsp;<a href="https://www.changerecruitmentgroup.com/knowledge-centre/the-pros-and-cons-of-a-4-day-working-week" target="_blank" rel="noopener noreferrer">place their customer relationships</a>&nbsp;as a focal point of the business, and everything they do is to make customers happy. However, in the four-day working week pilot,&nbsp;<a href="https://www.changerecruitmentgroup.com/knowledge-centre/the-pros-and-cons-of-a-4-day-working-week" target="_blank" rel="noopener noreferrer">customers complained</a>&nbsp;that they were unable to access any advice or help due to the business being closed on that specific day as workers utilised the four-day week. Naturally, if more companies gravitate towards a four-day work week, some of this expectation could shift &ndash; but it may also leave the door open for competitors who can offer week-round support.</p>
<h3><strong>Will a four-day working week ever work?</strong></h3>
<p>Although this might not be a popular opinion right now, I find it hard to see how the four-day working week can be implemented sustainably in real life. Right now, I can see the incentive: same pay, less hours, extra day off. But will future generations be happy to work this intensely, at that level, for a full four days? The current workforce would be happy to work the four-day week, but those who have never worked a five-day week might desire a 3.5 day week, and so on.</p>
<p>Essentially, the plan works short-term, but worker and company expectations need to be managed on the matter. Every person in an organisation has to be focused and working at 100% all day every day, with burn-out high and productivity down. What I think people actually want is flexibility, as asking for an extra day off is really asking for flexibility during working days and working hours.</p>
<p>In conclusion, although the four-day week may be appealing right now, I can&rsquo;t seem it working for organisations past the immediate future.</p>
<p>For more Lorien Recruitment industry insights, head to our <a href="https://www.lorienglobal.com/insights">Insights</a> page. If you have any thoughts on this piece or the four-day working week, I encourage you to reach out to me <a href="mailto:adam.robinson@lorienglobal.com" target="_blank" rel="noopener">here</a>.</p>

The four-day working week is currently dominating the headlines after a successful pilot was launched last year. With many companies now choosing to continue the working pattern, MPs are due to review the findings and debate the future of the 32-hour working week in Britain.

The future of the four-day working week

<p>In February 2023, Lorien partnered with Nationwide Building Society, MAMA.codes and TechGirls to educate and inspire a young group of girls at Nationwide headquarters, The Post Building, in London.</p>
<p>The day offered sessions to Year 7 girls from Oasis Academy Hadley on the power of technology to create change, with Q&amp;As from female tech experts and opportunities to develop coding skills. Here&rsquo;s a brief overview of what happened on the day.</p>
<h3><strong>Arriving bright and early</strong></h3>
<p>The day began with a tour of the iconic offices at the Nationwide Post Building in Holborn, Central London, including the roof terrace. It was the girls&rsquo; first trip since starting high school, and many of them had never seen or experienced a corporate environment, so it was important to welcome them.</p>
<p>The tour was followed by a session from Sukvinder Kathuria, CEO of&nbsp;<a href="https://www.wearetechgirls.com/" target="_blank" rel="noopener">TechGirls</a>, a UK-based outreach provider that supports school to enrich their STEM experience through fun, interactive and inclusive STEM workshops for primary and secondary school students.</p>
<p>This session focused on famous women &ndash; past and present &ndash; who have worked in technology and followed the impact they have had on the industry. The session then moved on to highlight how technology can support sustainability, such as removing plastic from the ocean and measuring progress.</p>
<p>Based on this theme, the girls were split into groups and tasked with designing their own app or game to support sustainability and educate other young children on the topic. This activity was mapped out on whiteboards, with the girls asked to do a short presentation around their idea, the colours they&rsquo;d use and the specific age they would aim their product at. The engagement from the girls was brilliant with all of them creating some kind of wireframe and user story explaining the logic behind their product whilst considering gamification, engagement and target audience.</p>
<h3><strong>Learning from women in tech</strong></h3>
<p>Following on from this, we invited eight colleagues from the&nbsp;Technology Development Programme&nbsp;(TDP)&ndash; a career kick-starter in IT for students and graduates offered by Nationwide &ndash; to give presentations about their career journey and how to get in to a career in technology. This included what subjects they studied in education, their job history, why they wanted to get into technology and their average day at Nationwide. The group then had a lunch break in the Nationwide canteen so they could continue to experience the corporate technology environment they had been working in throughout the morning.</p>
<p>After lunch, the girls were joined by&nbsp;<a href="https://www.mama.codes/">MAMA.codes</a>, an organisation who focus on making coding accessible to young children between the ages of three and eleven, who brought laptops and a teacher along with them to educate the girls on the&nbsp;<a href="https://scratch.mit.edu/explore/projects/games/" target="_blank" rel="noopener noreferrer">free Scratch programme</a>&nbsp;where they have the opportunity to design their own interactive stories, games and animations.</p>
<p>In the final activity of the day, Liane Katz, founder of MAMA.codes, joined a panel of TDP colleagues to offer a Q&amp;A session to the girls. Questions asked included what advice they would give to young women, their favourite aspect of their jobs, how to get into technology and their day-to-day role.</p>
<p>The day was a huge success and gave the students a unique &lsquo;behind the scenes&rsquo; insight into the world of technology from the world&rsquo;s largest building society. With women making up just 19% of the tech workforce, events like these are so important to educate and inspire the next generation to consider a career in STEM, and we are pleased to have been a part of it.</p>
<p>Feedback on the day was incredibly positive, with Matt Lochead, Client Services Manager at Lorien saying:</p>
<p><em>&ldquo;Working with organisations such as TechGirls and MAMA.codes has been a fantastic experience and the group of girls that attended the Nationwide offices clearly had a brilliant day getting to see a state-of-the-art Tech Hub and engaging in so many activities. Turning the dial on what young girls believe is possible was truly inspiring and hearing from current employees at Nationwide about their journey really highlighted that you don&rsquo;t have to follow a particular pathway in to tech&rdquo;</em></p>
<p>We are thankful to Nationwide Building Society and our partners at MAMA.codes and TechGirls for working with us to bring this event to life, and we look forward to offering similar events in the future. To learn about our other <a href="https://www.lorienglobal.com/about-us/csr-partnerships">CSR partnerships,&nbsp;click here</a>.&nbsp;We also offer technology insights and news, which are available to&nbsp;<a href="../../../../../../insights" target="_self">view here.</a></p>

In February 2023, Lorien partnered with Nationwide Building Society, MAMA.codes and TechGirls to educate and inspire a young group of girls at the Nationwide Post Building in London.

Spend the day with Nationwide, MAMA.codes and TechGirls

<p>Methods of working &ndash; both actual and desired &ndash; are constantly changing as we continue to move away from the COVID-19 pandemic, which ushered in a new way of working for everyone. Lorien&rsquo;s&nbsp;<a href="/what-tech-candidates-want-2024">recent What Tech Candidates Want survey</a>&nbsp;has helped us to narrow down the most current working methods, and what candidates actually want when it comes to how and when they work.</p>
<p>In this blog, we&rsquo;ll explore:</p>
<ul>
<li>Can flexible working boost candidate attraction?</li>
<li>Is the future of work hybrid?</li>
<li>What are the pros and cons of flexible working?</li>
</ul>
<p>To discover more insights like this, don&rsquo;t forget to check out all of the results from our latest candidate research.&nbsp;<a href="https://www.lorienglobal.com/what-tech-candidates-want-2024">Download your free copy of What Tech Candidates Want</a>&nbsp;and join the hundreds of businesses that are using the latest candidate analytics to get ahead in the market.</p>
<h3><strong>Do candidates want flexible working? What the research tells us</strong></h3>
<p>When it comes to searching for a new role,&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">26.43% of respondents</a>&nbsp;said flexible working options matter most to them &ndash; second only to salary. Although flexible working is not a new possibility, the candidate-driven market and pandemic have shifted the boundaries of office work &ndash; and candidates are reluctant to go back to the way things were.</p>
<p>Currently,&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">5.02% of candidates</a>&nbsp;have gone back to the office full-time, however&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">only 2.14%</a>&nbsp;would actually like to permanently work from an office. This drives home that the five-day working week in the office is a thing of the past, and candidates need more flexibility from potential employers.</p>
<p>However, the lack of desire to work full-time in the office does not mean that all candidates want to be completely remote&ndash; the happy medium is allowing candidates to choose their own method of working.</p>
<p>In our survey,&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">63.44% of respondents</a>&nbsp;were currently working fully remote, but only&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">55.16% wish to be fully remote</a>, with the remaining 44.84% of respondents wanting a few days in the office each week. This highlights the benefit of flexibility within a role; &nbsp;with such variation in what candidates want organisations that are open-minded to different working patterns will be best placed to attract the full breadth of talent</p>
<h3><strong>Generational and gender differences in remote working requirements</strong></h3>
<p>Our What Tech Candidates Want Survey results also called attention to generational and gender differences when it comes to ways of working.</p>
<p>For example,&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">women prioritise flexible working</a>&nbsp;arrangements on a job advertisement, and are&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">currently more likely to be seen</a>&nbsp;in the office when compared to their male counterparts. This is an interesting contradiction, which suggests that women may be more likely to feel pressure for presenteeism than their male counterparts. It also showcases the changing expectations of office vs hybrid working, with men and women looking for opportunities to maximise flexible working in both their current roles and their future ones.</p>
<p>Additionally,&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">zero candidates surveyed</a>&nbsp;under the age of 25 work in the office full-time, and none of them have the desire to do so. This showcases just how much both hybrid and remote work could take off in the next decade, as younger workers who may not have experienced office culture pre-pandemic now become part of the UK&rsquo;s central workforce.</p>
<p>As the first digital-native generation, Gen Z were already anticipated to shake up office conventions, and with technology-enabled remote working already a proven concept, organisations will need to work hard to prove the value of the office to younger workers.</p>
<h3><strong>What organisations have to say</strong></h3>
<p>Flexible working can be very divisive amongst organisations. Research from Staffing Industry Analysts shows that flexibility is a fixture in the market, with&nbsp;<a href="https://www2.staffingindustry.com/Editorial/Daily-News/Remote-work-is-now-a-fixture-and-employees-have-opportunities-wherever-they-are-Robert-Half-64662?cookies=disabled" target="_blank" rel="noopener">28% of all new job postings in</a>&nbsp;January 2023 being advertised as remote. Additionally, many candidates are willing to sacrifice salary and additional benefits for more remote working time as&nbsp;<a href="https://www2.staffingindustry.com/Editorial/Daily-News/Remote-work-is-now-a-fixture-and-employees-have-opportunities-wherever-they-are-Robert-Half-64662?cookies=disabled">32% of office-attending candidates</a>&nbsp;would take a pay cut in exchange for the ability to work remotely.</p>
<p>In a previous blog&nbsp;<a href="../../../../../../insights/the-importance-of-salary-visibility" target="_self">exploring the findings from What Tech Candidates Want related to salary expectations</a>, we highlighted how salary is still the number one driver for job seekers. Therefore, almost a third of office workers saying that they would &nbsp;be willing to take a pay cut for more flexibility speaks volumes about the importance of hybrid and remote working. It&rsquo;s also no secret that flexibility leads to a healthier work/life balance, and&nbsp;<a href="https://www2.staffingindustry.com/Editorial/Daily-News/Remote-work-is-now-a-fixture-and-employees-have-opportunities-wherever-they-are-Robert-Half-64662?cookies=disabled" target="_blank" rel="noopener noreferrer">46% of current employees</a>&nbsp;feel that working where and when they want has led them to greater job satisfaction.</p>
<p>Not every organisation shares the same thoughts about the benefits of flexibility however, with many global companies pulling back on their remote work policies&nbsp;<a href="https://tech.co/news/amazon-demands-staff-return-office" target="_blank" rel="noopener noreferrer">such as Disney, Tesla and Amazon.</a>&nbsp;These companies cite better collaboration opportunities, teams being better connected, and more learning opportunities as&nbsp;<a href="https://tech.co/news/amazon-demands-staff-return-office" target="_blank" rel="noopener noreferrer">reasons for new return-to-office policies</a>. Following this, findings in particular organisations have stated that working from home full-time&nbsp;<a href="https://www.afr.com/work-and-careers/workplace/cba-says-no-to-fully-remote-work-20230222-p5cmo6" target="_blank" rel="noopener noreferrer">reduces collaboration</a>&nbsp;and a disbelief that any&nbsp;<a href="https://www.afr.com/work-and-careers/workplace/cba-says-no-to-fully-remote-work-20230222-p5cmo6" target="_blank" rel="noopener noreferrer">role can be performed completely remote.</a></p>
<p>Despite many companies backtracking on their flexibility promises, remote working remains permanent in many organisations.&nbsp;<a href="https://www.itpro.co.uk/business/business-strategy/370043/github-shifts-to-fully-remote-working-model" target="_blank" rel="noopener noreferrer">GitHub closed their offices completely</a>&nbsp;in cost-cutting measures, with all employees working from home permanently. Companies&nbsp;<a href="https://www.bbc.com/worklife/article/20230206-the-companies-backtracking-on-flexible-work" target="_blank" rel="noopener noreferrer">such as Starbucks, Twitter and KPMG</a>&nbsp;are advocating for hybrid working, with a balance decided between a manager and employee. So, although flexibility is still out there, candidates may have to work harder to find them during their job hunt.</p>
<h3><strong>Attracting candidates with flexibility</strong></h3>
<p><a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">12.41% of candidates</a>&nbsp;believe having the working arrangement on a job advertisement prompts them to apply, meaning that flexibility and choice are non-negotiables for many professionals. Employers who aren&rsquo;t willing to budge on flexibility will corner off part of the talent pool and limit their potential candidates. And with reported benefits of less commuting time, more autonomy and increased motivation, why should candidates be expected to sacrifice flexibility in 2023? Employers will benefit from the positives of giving candidates more flexibility, alongside&nbsp;<a href="https://www.lumapps.com/digital-workplace/benefits-of-working-remotely/" target="_blank" rel="noopener noreferrer">cost-saving and a reduction</a>&nbsp;in absences that will lead to higher revenue intakes.</p>
<p>&nbsp;</p>
<p><a href="https://www.lorienglobal.com/insights/what-tech-candidates-want-2023">Click here</a>&nbsp;to view other results from our What Tech Candidates Want 2022 survey, including views on salary and the recruitment process. More Lorien insights are also available to&nbsp;<a href="https://www.lorienglobal.com/insights">view here.</a></p>

Methods of working – both actual and desired – are constantly changing as we continue to move away from the COVID-19 pandemic, which ushered in a new way of working for everyone.

How important is flexible working to tech candidates?

<p>As part of Lorien&rsquo;s annual What Tech Candidates Want survey, we&rsquo;ve been engaging with our network and the wider tech community to identify the key drivers for candidates in the current job market. We&rsquo;ve gathered feedback about what candidates expect, want, and need from their next employer, as well as what motivates them to move on. You can read the full report&nbsp;<a href="/what-tech-candidates-want-2024">here.</a></p>
<p>In this mini-series, we&rsquo;ll be digging deep into the data to analyse some of our core findings and how you can translate them to your business strategy.</p>
<p>In this blog, we&rsquo;ll discuss:</p>
<ul>
<li>Why salary is still a huge driving force for new job seekers</li>
<li>The pros and cons of advertising a job without a salary</li>
<li>What you can do to improve applications if salary visibility isn&rsquo;t an option</li>
</ul>
<h3><strong>Our findings &ndash; compensation once again drives candidates</strong></h3>
<p>One standout finding from our research is how much salary once again matters to job seekers. According to our research,&nbsp;<a href="/what-tech-candidates-want-2024">39.64% of</a>&nbsp;candidates believe that salary is the most important factor when they are searching for a new role. In fact,&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">salary ranks highly across our survey</a>&nbsp;results as a key component of choosing to leave a role and when applying for a new one.</p>
<p>While it might not be surprising to hear that many candidates prioritise their compensation when job hunting, what is surprising is just how much withholding this information from job seekers can&nbsp;<em>harm&nbsp;</em>employers. Many organisations still choose not to disclose a salary on job advertisements, even though almost a third&nbsp;<a href="/what-tech-candidates-want-2024">(31%) of candidates say that this is the main factor</a>&nbsp;that prompts them to apply for a role. In fact, having a salary on a job advertisement makes people&nbsp;<a href="/what-tech-candidates-want-2024">70% significantly more likely</a>&nbsp;to apply. This suggests that employers who fail to display salary could miss out on almost three quarters of potential applications &ndash; but that&rsquo;s not all.</p>
<h3><strong>Why is salary visibility on job advertisements important?</strong></h3>
<p>There are multiple reasons why salary visibility is important. Pay transparency:</p>
<ul>
<li>Fosters a culture of openness &amp; can increase a wider diversity in candidate applications.</li>
<li>Improve employee performance and job satisfaction</li>
<li>Streamlines hiring processes</li>
<li>Unlocks new candidate pools and increases applications</li>
</ul>
<p>Making salary visibility a key part of the recruitment process can help improve workplace trust. This is due to the fact that candidates haven&rsquo;t gone through lengthy recruitment processes (or even a lengthy application!) only to be disappointed by the salary on offer. Research highlights that&nbsp;<a href="https://openwage.com/advantages-and-disadvantages-of-pay-transparency/#:~:text=Being%20transparent%20about%20rates%20of,that%20they're%20more%20effective" target="_blank" rel="noopener">productivity increases by 50%</a>&nbsp;when an organisation implements salary visibility within the workplace, with transparency building trust and being important for retention levels.</p>
<p>For organisations, salary visibility also allows them to access a wider pool of quality talent in the current candidate-driven market. Many candidates will shun job advertisements that don&rsquo;t display any kind of salary range, so organisations who do utilise salary visibility will be at an advantage.</p>
<h3><strong>Why organisations don&rsquo;t opt for salary visibility</strong></h3>
<p>If the benefits for pay transparency are so overwhelming, why do so many organisations still hide what they pay? That&rsquo;s because there can be downsides to what transparency will reveal. Firstly, existing employees may feel&nbsp;<a href="https://www.forbes.com/sites/sallypercy/2022/12/02/whats-so-great-about-pay-transparency/">undervalued&nbsp;</a>when it comes to pay. To attract the best talent for a role, organisations may have to pay a higher salary, causing conflict internally. This could lead to resentment amongst employees due to different pay grades, leading to a negative work environment. And just as current employees can view salary on a job description at an organisation, competitors can access this information too. With&nbsp;<a href="https://www.bbc.com/worklife/article/20210921-why-companies-dont-post-salaries-in-job-adverts" target="_blank" rel="noopener">only 12.6% of global companies</a>&nbsp;publishing their salaries, when pay is public it makes it easier for&nbsp;<a href="https://www.bbc.com/worklife/article/20210921-why-companies-dont-post-salaries-in-job-adverts" target="_blank" rel="noopener noreferrer">other companies to poach employees</a>&nbsp;and candidates.</p>
<p>For some companies, this stance can also come from not knowing market rate and wanting to see what&rsquo;s on offer before settling on what to pay (in this instance, we always recommend working with a specialist recruitment partner to help benchmark opportunities and expectations from the outset).</p>
<h3><strong>What your organisation can be doing if salary visibility is not possible</strong></h3>
<p>If you don&rsquo;t wish to post the salary on a job advertisement in spite of the evidence of salary visibility benefits &ndash; there are other things you can focus on to attract the best candidates. In our survey, we found that the&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">second most important factor</a>&nbsp;for candidates looking for roles is flexible working. If you can offer a flexible schedule to your future applicants, this will lead to an uplift in applications. There is also the option to offer candidates the opportunity to work from home, as&nbsp;<a href="../../../../../../insights/what-tech-candidates-want-2023" target="_self">26.43% of candidates</a>&nbsp;think work flexibility would attract them to a role.</p>
<p>The respondents to our survey also believe company culture and values, alongside a healthy work/life balance, would lead them to apply. If your company already has the above, make sure you&rsquo;re able to promote this externally, such as on social media or review platforms like Glassdoor. If your organisation isn&rsquo;t quite there yet, focus on implementing different ways of working and consult with employees on what they believe would make the difference. A smooth process could help, with candidates looking for a speed during the recruitment proves but having salary transparency as soon as possible during the application process is the overall best practice from a candidate&rsquo;s perspective.</p>
<p>&nbsp;</p>
<p>If you would like to learn more about our results from the What Tech Candidates Want 2022 survey, you can view our&nbsp;<a href="https://www.lorienglobal.com/insights/what-tech-candidates-want-2023">findings here</a>. To learn more about creating a successful recruitment process that will help you attract and retain top talent, reach out to us at&nbsp;<a href="mailto:solutions@lorienglobal.com">solutions@lorienglobal.com</a>.</p>

As part of Lorien’s annual What Tech Candidates Want survey, we’ve been engaging with our network and the wider tech community to identify the key drivers for candidates in the current job market.

The importance of salary visibility

<p>The number of job applications in the UK remains on the rise, with&nbsp;59.5 million applications in 2022&nbsp;&ndash; up 19% from 2021 &ndash; but with more opportunities out there and so many different ways to work, how do you know what&rsquo;s the best fit for you? In this blog, we&rsquo;ll break down the basics of temporary and permanent roles, and the key differences and benefits for each position that will assist you in choosing the best kind of role for you.</p>
<h3><strong>Differences</strong></h3>
<p>Temporary roles are ideal for candidates who need flexibility and prefer short-term work, whereas permanent roles are perfect for candidates who want to commit to a long-term position.</p>
<p>Some other key differences include:</p>
<ul>
<li>Temporary positions are undertaken for a set amount of time, with specified start and end dates in your contract, in contrast to permanent roles that have no set end-date until you leave the workplace or receive a promotion</li>
<li>Permanent roles offer a yearly salary paid to candidates on a regular basis, with temporary workers paid an agreed hourly rate</li>
<li>Benefits packages for the two role types significantly vary, with temporary work benefit packages and holiday allowances being based on the hours you work and permanent work typically offering a set amount of holidays per calendar year, a workplace pension and other benefit schemes that workers have full access to</li>
<li>There is room for progression in many permanent roles whilst temporary contracts are exactly that &ndash; temporary, and often last up to one year</li>
</ul>
<h3><strong>Benefits</strong></h3>
<p>Permanent and temporary work may be very different, but they both offer many positives which provide candidates with a better picture in selecting the best type of role for them. Some benefits of the two role types are:</p>
<h4>Permanent positions</h4>
<ul>
<li>Remaining with an employer for a long period of time allows candidates to develop working relationships and connections</li>
<li>Benefits packages are clearly outlined from the beginning of employment</li>
<li>Greater stability and less time spent learning the ropes in each new role</li>
<li>Investment in learning and development supports with climbing the career ladder</li>
<li>The pandemic has paved the way for flexibility within permanent employment with flexitime and hybrid working regularly on offer</li>
</ul>
<p>Temporary positions</p>
<ul>
<li>Highly flexible and allows you to fit roles around your schedule, with breaks between positions</li>
<li>Possibility to pursue a variety of interests and gain valuable experience in multiple sectors</li>
<li>Temporary roles can help fill employment gaps for candidates in-between roles</li>
<li>Helps in developing new skills in niche, new areas</li>
</ul>
<h3><strong>Choosing what&rsquo;s right for you</strong></h3>
<p>Based on the above, you&rsquo;ll be able to narrow down what is the best fit for you right now. It&rsquo;s worth mentioning that temporary work contracts can be extended, or subject to change, depending on the nature of the role. Similarly, even though permanent roles are allowing more flexibility, it will not offer the same freedom that a temporary role does when it comes to taking time off and long breaks.</p>
<p>With factors such as the cost of living crisis leading many candidates to search for roles with better pay and more flexibility,&nbsp;<a href="https://www.zawya.com/en/world/uk-and-europe/jobs-in-london-recruitment-of-permanent-staff-continues-to-drop-o34p84af" target="_blank" rel="noopener">interest in temporary roles has continued to grow</a>&nbsp;with a total of&nbsp;<a href="https://www2.staffingindustry.com/eng/Editorial/Daily-News/UK-Temporary-workers-down-slightly-in-November-quarter-unemployment-rate-ticks-up-as-vacancies-fall-64264" target="_blank" rel="noopener noreferrer">1.69 million temporary workers</a>&nbsp;from September to November 2022. It isn&rsquo;t just temporary roles receiving interest though, with the number of permanent roles advertised in 2022 accounting for&nbsp;<a href="https://www2.staffingindustry.com/eng/Editorial/Daily-News/UK-Number-of-job-applications-up-by-19-64451?cookies=disabled" target="_blank" rel="noopener noreferrer">69% of all jobs</a>.</p>
<p>It's clear that both temporary and permanent roles are on the rise, meaning that there has never been a better time to find a role that fits your needs. Check out our&nbsp;<a href="lorienglobal.com/jobs">latest </a><a href="https://www.lorienglobal.com/jobs">roles&nbsp;</a>to find the best jobs in technology, digital and change now. You can also&nbsp;<a href="https://www.lorienglobal.com/insights">click here&nbsp;</a>to read more candidate insights.</p>

The number of job applications in the UK remains on the rise, with 59.5 million applications in 2022 – up 19% from 2021 – but with more opportunities out there and so many different ways to work, how do you know what’s the best fit for you?

Permanent vs temporary work

<p>International tech and digital talent solutions specialist Lorien has appointed a new Head of Public Sector for England and Wales.</p>
<p>James Cook, who joins with over 10 years&rsquo; experience in public sector recruitment, will provide a fresh focus for Lorien&rsquo;s public sector clients in England and Wales, working alongside Lorien's established and successful public sector offering in Scotland, led by Chris Ferguson.</p>
<p>Lorien is already a partner to many public sector clients, including in central and local government, regulated and arm&rsquo;s length bodies, higher education, and for consultancies delivering services to the public sector, however Lorien has only recently carved the sector out as its own practice across the UK following several high-profile client wins in 2021 and 2022.</p>
<p>James said: &ldquo;I am excited to be reimagining service and value for the public sector, and to lead Lorien&rsquo;s public sector practice at such a pivotal time. The public sector is going through an interesting period of change at the moment, and people will be key to its success. Lorien is already a key player in Scotland&rsquo;s public sector, and I&rsquo;m looking forward to building on those existing partnerships across the UK while bringing Lorien&rsquo;s brand of scalable, specialist-led talent solutions to the wider sector. I think it&rsquo;s a really attractive proposition for an industry focused on digital transformation.&rdquo;</p>
<p>David Gettins, Managing Director&nbsp;at Lorien, commented: &ldquo;I am delighted to welcome James to Lorien. His experience and knowledge of the sector will be vital for Lorien&rsquo;s public sector clients and their long-term talent strategy. One of the pillars of a Lorien service is expert-to-expert engagement for every requirement, so I am thrilled to be able to add one of the industry&rsquo;s most experienced minds to our existing team of experts.&rdquo;</p>
<p>James is currently reaching out to his existing network and would love to hear from new connections. If you&rsquo;d like to get in touch with any queries or questions on the public sector, email&nbsp;<a href="mailto:james.cook@lorienglobal.com" target="_blank" rel="noopener">james.cook@lorienglobal.com</a>.</p>

Industry expert joins Lorien to supercharge public sector delivery

Lorien appoints James Cook as Head of Public Sector

<p>Recently, Lorien&rsquo;s Director of Solutions &amp; Insight Darren Topping held a round-table with a focus on how HR and talent acquisition can harness the power of technology platforms to enhance their operations. Darren was joined by experts from across industry, including Spencer Hurley, Resourcing Leader from Nationwide Building Society, Adam Gordon, Founder and VP of CandidateID, Hayley Bakker Co-Founder of Diversely, Jason Kennedy, Director of Digital Commerce and Innovation from Impellam Group and Toby Heales, Sales Manager from Adway.</p>
<p>Below are our top five takeaways from what was an excellent discussion, and you can watch the roundtable full&nbsp;<a href="https://www.lorienglobal.com/insights/technology-in-talent-acquisition" target="_self">here.</a></p>
<h3>1. Leveraging technology without losing the human touch</h3>
<p>Many people feel that technology can sometimes blunt the human element of hiring and people operations, but, in reality, they go hand-in-hand. Technology makes it easier for recruiters and hiring managers to do the right thing for candidates and enhance the candidate experience through making it easier to communicate, keep candidates and hiring managers in the loop and remove bias from the process. Tech and AI should not be used to replace decisions but should be used to support TA teams in improving the candidate experience. The use of tech allows TA to have more quality time with candidates.</p>
<h3>2. What should you ask a prospective technology partner?</h3>
<p>Firstly, you need to know what you&rsquo;re trying to solve by looking for a technology partner. Once you understand what you need to solve you can then focus your assessment of your prospective partners on how they can help you tackle your specific needs.</p>
<p>You should also ensure that you know how the partner will help you to demonstrate the business value and the benefits of adopting their solution. How does any solution that you implement help you to demonstrate that it is actually achieving your initial objectives? Data, analytics, and reporting set out from the beginning of your agreement will help ensure the solution remains measurable.</p>
<p>Another key question for potential tech partners is regarding their own team retention, performance, and diversity. This will provide you with a useful barometer of whether the organisation you could be working with is one that co-ordinates with your values and ethics. For example, if a potential tech partner does not prioritise or have regard for diversity and inclusion, then they are likely not a partner that you would choose to work alongside.</p>
<h3>3. Larger organisations can successfully work with smaller start-ups &ndash; and vice versa</h3>
<p>Being in a true partnership with a tech provider may mean that you have influence in how the tech product develops and help shape how the product solves some of the more technical requirements that organisations can have. Organisations who choose to work with newer tech providers often do so as they like to work with providers who can add value quickly through additional agility. If you&rsquo;re an early adopter of a new technology and working with a start or scale-up, ensure that you know exactly what you want to achieve &ndash; why this partner is the right one for you, what value the partner can provide and ensure that they can truly support you in driving the outcomes you are looking for.</p>
<p>The ideal partnership is based around clarity and on HR &amp; TA articulating what they specifically want to achieve with a particular technology adoption. Working closely with a tech partner to define what you want to build on and improve at an early stage allows it to become measurable so you can have a feedback loop and demonstrate the value generated for both parties.</p>
<h3>4. Is there such a thing as too much integration?</h3>
<p>Where you are an organisation with a large tech stack in HR / TA, it&rsquo;s good to look at what you are trying to achieve. Which systems and endpoints are relevant? Who are the key users and what do they need to be able to action? From there, you can customise and make decisions on integrations based on users&rsquo; specific needs rather than integrating everything for everyone.</p>
<p>There should also be a focus on effort versus reward. For example, if you&rsquo;re going to achieve a minor improvement in performance by integrating systems, but it is costly or involves lengthy timescales that ties up resource, then it&rsquo;s not particularly worthwhile. There are a lot of different ways of utilising other tech, tools, and workarounds &ndash; sometimes integration is overemphasised.</p>
<h3>5. The future of tech and the recruitment process</h3>
<p>All of our industry experts came to the same conclusion here &ndash; That technology platforms and tools can and should be an essential part of HR &amp; TA, but only where solution benefits and needs can be fully scoped. As the space continues to grow and create new solutions, the human-touch in hiring has never been more essential and technology should help enhance and provide more time for human interaction rather than replace it. Our panellists agreed that there is space for candidate assessment platforms to continue to focus on inclusivity, and also much more space for technology to offer a personalised experience of candidates through focussing on each individuals needs and sentiment around the hiring process.</p>
<p>If you would like to find out more about how Lorien can help you define your recruitment technology needs, or if you would like to understand how our managed solutions offer technology as part of an overall hiring solution, please contact&nbsp;<a href="mailto:solutions@lorienglobal.com" target="_blank" rel="noopener">solutions@lorienglobal.com</a>. We value your feedback as always, so please do let us know what you thought of our roundtable.</p>

Recently, Lorien’s Director of Solutions & Insight Darren Topping held a round-table with a focus on how HR and talent acquisition can harness the power of technology platforms to enhance their operations. Below are our top five takeaways from what was an excellent discussion.

Top five takeaways from our ‘Technology in Talent Acquisition’ roundtable

<p>The last few years have seen a shift in how organisations collect and respond to data.</p>
<p>Some organisations are frightened at the prospect of data collection and analysis, some welcome it and collect all they can. The truth is the best method lies somewhere in the middle.</p>
<p>While the prospect of data in the cloud can be daunting for some organisations, other companies are drowning in data and will be for some time without a good solution &ndash; like data governance.</p>
<p>In this blog, I&rsquo;ll explore what data governance is and why it is so important in today&rsquo;s world.</p>
<h3><strong>Why data governance is so important</strong></h3>
<p>You may be wondering what exactly data governance is, or why it&rsquo;s so crucial for your organisation&rsquo;s future.</p>
<p>In short, data governance is the set of processes and policies within an organisation that set out how data is gathered, stored, processed, and disposed of. It governs who can access what kinds of data under what circumstances, and helps organisations translate large datasets into actionable insights to inform and optimise company decisions.</p>
<p>In fact, the whole concept of data governance is to&nbsp;<a href="https://www.datacenterdynamics.com/en/opinions/data-quality-is-at-the-heart-of-successful-data-governance/" target="_blank" rel="noopener">ensure that an organisation&rsquo;s data is accurate whilst also reducing data risks</a>. As tech continues to evolve, data quantities rise with a larger audience for organisations to tap in to. Some may say that the more data you have, the better for your organisation &ndash; that is a myth.</p>
<p>Too many organisations waste resources gathering data that has no relevance to their objectives.<a href="https://www.dataversity.net/5-common-data-governance-challenges-and-how-to-overcome-them/" target="_blank" rel="noopener noreferrer">&nbsp;A key part of data governance is&nbsp;only gathering data you need to grow and to meet expectations</a>.</p>
<p>However,&nbsp;<a href="https://www.dataversity.net/5-common-data-governance-challenges-and-how-to-overcome-them/" target="_blank" rel="noopener noreferrer">many organisations feel they don&rsquo;t have the resources</a>&nbsp;or the staff to maintain data governance, placing&nbsp;other priorities placing higher on the ladder. If this applies to you, one method is to&nbsp;<a href="https://www.dataversity.net/5-common-data-governance-challenges-and-how-to-overcome-them/" target="_blank" rel="noopener noreferrer">invest in analytical tools and manpower</a>&nbsp;to&nbsp;interpret the data you gather. Organisations today are drowning in data, and without appropriate action, this will only continue. Investing in tools and staff to help prioritise, organise, and analyse data can unlock the insights you need to drive forward your business performance.</p>
<h3><strong>Data governance and the cloud</strong></h3>
<p>The link between the cloud and data governance is stronger than it has ever been.</p>
<p>Many data governance tools run in the cloud, as the number of cloud-based data applications rises. This has come with clear benefits, such as&nbsp;<a href="https://www.dataversity.net/challenges-of-data-governance-in-a-multi-cloud-world/">multi-cloud environments offering more transparency</a>&nbsp;through logging, and solutions for&nbsp;<a href="https://www.dataversity.net/challenges-of-data-governance-in-a-multi-cloud-world/" target="_blank" rel="noopener noreferrer">data errors being deployed across cloud networks</a>. Consistent data governance will&nbsp;<a href="https://www.alation.com/blog/why-cloud-data-governance-is-critical/#:~:text=What%20is%20Cloud%20Data%20Governance,grows%20larger%20and%20more%20complex" target="_blank" rel="noopener noreferrer">improve efficiency, minimise security risks, and improve the quality</a>&nbsp;and usability of data &ndash; all of which are highly beneficial to organisations.</p>
<p>Although data governance comes with its benefits, it has also presented challenges for organisations who find they are not equipped with the necessary skillsets to manage these new technologies effectively.</p>
<p>Concerns surrounding a data breach are common, with many&nbsp;<a href="https://www.dataversity.net/challenges-of-data-governance-in-a-multi-cloud-world/">executives worrying about their data security</a>,&nbsp;and seeking assurance from their cloud provider that&nbsp;<a href="https://cloud.google.com/learn/what-is-data-governance">there will be protection against exposure or theft.</a>&nbsp;But with&nbsp;<a href="https://www.immuta.com/blog/data-governance-cloud-computing/" target="_blank" rel="noopener noreferrer">an industry-wide 92% cloud adoption rate</a>, the majority of organisations are using multiple public cloud-based data applications for their data, and this should help ease the minds of the worrying executives and organisations.</p>
<p>More professionals are being pressed to develop their skills to include the newly essential cloud-based knowledge in order to keep up with the market. Personally, I&rsquo;m seeing more candidates than ever with Collibra and Informatica certifications, which are cloud-based data governance tools, and I expect this will become a necessity for all data governance professionals in the next twelve months. This shows the market is evolving quickly as, in 2021, it was a rarity to see cloud-based data governance experience as a requirement for a role.</p>
<h3><strong>Data governance and data quality</strong></h3>
<p>One key reason that data governance is so crucial to many organisations is that they are faced with enormous quantities of data with a lack of quality, leading to organisations having to deal with what is named &lsquo;dark data&rsquo; &ndash; essentially, unmanageable, and unusable data. This, in turn, hampers the ability to make well-informed business decisions around data.</p>
<p>In a survey performed by Enterprise Strategy Group,&nbsp;<a href="https://www.datacenterdynamics.com/en/opinions/data-quality-is-at-the-heart-of-successful-data-governance/" target="_blank" rel="noopener">42% of respondents stated that at least half of their data was &lsquo;dark data&rsquo;</a>, which led to downstream bottlenecks and affected the accuracy of their operational data. The best thing organisations in this position can do, is to perform a big push to increase data quality visibility across the business and focus solely on the quality of data, not the quantity of it. Additionally, tools with automated features&nbsp;<a href="https://www.datacenterdynamics.com/en/opinions/data-quality-is-at-the-heart-of-successful-data-governance/" target="_blank" rel="noopener noreferrer">enhance data quality visibility</a>&nbsp;to all data governance teams and are recommended to all organisations.</p>
<p>Data governance and data quality are closely linked, and&nbsp;<a href="https://www.collibra.com/us/en/blog/data-quality-vs-data-governance" target="_blank" rel="noopener noreferrer">organisations must have proper data governance before considering any separate data quality tools</a>. Although this may mean that organisations must lead a huge data clear-out, it will prove to be beneficial to both the organisation and the end-user, as data-led insights increasingly shape, and improve wider business decisions.&nbsp;<a href="https://www.collibra.com/us/en/blog/data-quality-vs-data-governance" target="_blank" rel="noopener noreferrer">While data overhauls can include</a>&nbsp;identifying critical data elements for the business, or estimating the shelf-life of poor data quality, to streamline strategy an organisation&nbsp;<a href="https://www.collibra.com/us/en/blog/data-quality-vs-data-governance" target="_blank" rel="noopener noreferrer">must decide which area is the highest risk</a>&nbsp;and focus on that specifically first. Following this, organisations can use data governance to begin to adopt data policies and control their data.</p>
<p>&nbsp;</p>
<p>If you&rsquo;re interested in data governance roles,&nbsp;<a href="https://www.lorienglobal.com/jobs">click here</a>. For more insights on data and analytics, click&nbsp;<a href="https://www.lorienglobal.com/insights">here.</a></p>

While the prospect of data in the cloud can be daunting for some organisations, other companies are drowning in data and will be for some time without a good solution – like data governance.

How data governance can help your organisation

<p>Suffice to say, we all know the impact that social media has had on the world, becoming an essential component of many people&rsquo;s day to day lives with individuals from all generations embedded on various platforms and&nbsp;an average of over&nbsp;<a href="https://backlinko.com/social-media-users" target="_blank" rel="noopener noreferrer">4.48 billion users worldwide</a>. I&rsquo;m always surprised to find out how little organisations are maximising this captive audience. With so many opportunities to attract candidates, organisations that fail to include social as a key pillar in their talent strategy stand to miss out. I wanted to look at the benefits of recruiting via social media, how to make it work for your organisation, and what we&rsquo;re doing at Lorien to embrace this vital channel.</p>
<h3><strong>The value of social media and recruitment</strong></h3>
<p>Today,&nbsp;<a href="https://sproutsocial.com/insights/social-recruiting-guide/" target="_blank" rel="noopener noreferrer">96% of job seekers use social media when conducting a job search&nbsp;</a>to understand a company&rsquo;s values, tone, benefits and to search for employee reviews of the company &ndash; all of which help them decide whether to apply for a role and, ultimately, if they would accept. This means that for any organisation, keeping your &lsquo;shop window&rsquo; up to date and engaging is a must, and not just on your own pages, across social media &amp; review sites too.</p>
<p>Recruiting via social media can be more cost-effective than traditional attraction methods&ndash; and often yield more results due to the huge audience size and the ability of technology to segment candidates into the markets you are trying to attract. With specialist recruiters able to personalise messages to candidates through translating the full opportunity and piquing candidates&rsquo; interest in roles, social media offers an opportunity to appeal to a large audience in through a personalised approach. Of course, another huge advantage of social media sourcing is the opportunity to also attract more passive candidates - those who are looking, but they aren&rsquo;t sure what they want, or those who didn&rsquo;t know they were looking until the right opportunity appeared on a social media platform that they visit daily, and are comfortable in using for communication.</p>
<h3><strong>Making it work for you</strong></h3>
<p>Some organisations have fully embraced social media recruiting, such as&nbsp;<a href="https://twitter.com/underarmourjobs?lang=en" target="_blank" rel="noopener noreferrer">Under Armour</a>&nbsp;and&nbsp;<a href="https://twitter.com/ASOS_Careers?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor" target="_blank" rel="noopener noreferrer">ASOS</a>; and they do it very well. One strategy that they have adopted is creating a dedicated social media page for recruitment across different platforms. This type of social media recruitment allows a candidate to get a feel for the company and their staff without being faced with posts aimed at consumers.</p>
<p>In order to effectively use social media as a hiring tool, organisations need to tap into the right platforms for their industry. Social platforms like LinkedIn, Twitter, Facebook, Instagram and even TikTok, can be appropriate, depending on your target market and industry. For example, a younger audience can be found on platforms like TikTok or Instagram. It&rsquo;s also worth considering how different platforms can serve different content types &ndash; YouTube for example is great for sharing informational or promotional videos, while Twitter is great for feeding bitesize content or reactionary news. You need to do your research, look at which platforms best reflect your organisation, and leverage your brand well on the appropriate platforms.</p>
<h3><strong>Implementing a strategy</strong></h3>
<p>With&nbsp;<a href="https://sproutsocial.com/insights/social-recruiting-guide/" target="_blank" rel="noopener noreferrer">78% of recruiters expecting social media recruiting activities</a>&nbsp;to increase, there is no better time to start planning your social strategy for talent acquisition.</p>
<p>The first thing to start building on is your social media presence, and this is something that shouldn&rsquo;t be half-hearted. Establishing a well-thought social media presence will give your brand consistency and visibility to candidates. Within the first year of a consistent social media presence, we at Lorien had grown our follower count by 149%. Today, our follower count is more than 100x that, at 240,000 followers. We learned that it&rsquo;s not difficult to build a social media following, but you must be regimented with it, including consistency with branding, tone and topics so your audience understand who your organisation is.</p>
<p>We have also found that an audience trusts employee voices, which presents a great opportunity to elevate your employee voice beyond brief references and testimonials. This is something we have embraced at Lorien, with members of staff offering their thoughts on the market in regular monthly blogs and our wider team using Paiger to share their industry insights, offering our audience a chance to see the faces and knowledge behind our organisation.</p>
<p>To make the most out of recruiting on social media, organisations not only need to focus on developing a compelling and comprehensive Employee &amp; Contractor Value Proposition, but they also need to provide authenticity and access to employees to engage and respond to potential applicants.</p>
<p>Despite a slightly gloomier economic outlook, skilled candidates remain at a premium across the board and social media at its heart is about connecting &ndash; with others, with information, and with opportunities. Not leveraging these tools and their immense capability would be a massively missed opportunity in ensuring your organisation can secure all the talent you need.</p>
<p>&nbsp;</p>
<p>If you have any thoughts on social media recruitment, please contact me&nbsp;<a href="mailto:darren.topping@lorienglobal.com">here.</a>&nbsp;To view Lorien&rsquo;s other insights,&nbsp;<a href="https://www.lorienglobal.com/insights">click here.</a></p>

With so many opportunities to attract candidates, organisations that fail to include social as a key pillar in their talent strategy stand to miss out. I wanted to look at the benefits of recruiting via social media, how to make it work for your organisation, and what we’re doing at Lorien to embrace this vital channel.

The rise of social media recruitment

<p>Homeworking has been on the rise for a while now. In 2019&nbsp;<a href="https://post.parliament.uk/the-impact-of-remote-and-flexible-working-arrangements/" target="_blank" rel="noopener">around 5% of the workforce</a>&nbsp;primarily worked from home. Today that percentage has more than tripled, with&nbsp;<a href="https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/articles/ishybridworkingheretostay/2022-05-23" target="_blank" rel="noopener noreferrer">24% of workers</a>&nbsp;permanently work from home with no visits to the office.</p>
<p>Levels of homeworkers fluctuated between 2020 and 2022 due to the pandemic &ndash; at one point being as high as&nbsp;<a href="https://post.parliament.uk/the-impact-of-remote-and-flexible-working-arrangements/" target="_blank" rel="noopener noreferrer">46.6% of people</a>. This new way of working has inspired many business leaders to change their perspective on remote work, with&nbsp;<a href="https://www.thetimes.co.uk/article/working-from-home-is-now-a-permanent-fixture-say-bosses-0ldzvm99d" target="_blank" rel="noopener noreferrer">four out of five bosses</a>&nbsp;allowing their employees to continue working from home. In fact,&nbsp;<a href="https://www.thetimes.co.uk/article/working-from-home-is-now-a-permanent-fixture-say-bosses-0ldzvm99d" target="_blank" rel="noopener noreferrer">79% of leaders plan to implement remote working</a>&nbsp;within their business and&nbsp;<a href="https://www.cityam.com/exclusive-quarter-of-uk-businesses-to-close-or-downsize-offices-as-uk-embraces-hybrid-working/" target="_blank" rel="noopener noreferrer">a quarter of UK businesses have closed</a>&nbsp;or downsized offices in order to embrace hybrid working. All of the above points to one thing &ndash; homeworking is here to stay.</p>
<h3><strong>What happens when the novelty wears off?</strong></h3>
<p>Employees are keen to work from home to capitalise on flexibility and to&nbsp;<a href="https://www.peoplemanagement.co.uk/article/1743045/nearly-half-uk-professionals-continue-remote-working-study-reveals#:~:text=Respondents%20said%20they%20preferred%20working,flexible%20(50%20per%20cent)." target="_blank" rel="noopener noreferrer">save money and time</a>. But the excitement of saving on commuting times and avoiding indulging in a fancy lunch or after-work shopping spree can eventually wear off and a slight case of fatigue can set in, particularly because&nbsp;<a href="https://www.alabamamediagroup.com/2021/10/01/working-from-home-fatigue-why-youre-so-tired-and-how-to-feel-better/#:~:text=You're%20likely%20moving%20less,%2C%20yoga%2C%20stretching%2C%20etc." target="_blank" rel="noopener noreferrer">you&rsquo;re less likely to move around</a>&nbsp;at home and may find it hard to &lsquo;switch off&rsquo; due to your work and home space being combined.</p>
<p>There are simple ways to combat work weariness and reinvigorate yourself whilst still retaining the benefits of working from home. Our top five tips for being productive every day when you&rsquo;re working from home are:</p>
<ol>
<li>Find an environment that you can dedicate to work, or move around to give your brain some variety</li>
<li>Create a routine that sets you up for the day</li>
<li>Make the most of your breaks and don&rsquo;t sit still for too long</li>
<li>Reach out to colleagues in different ways</li>
<li>Stay self-aware and practice self-care</li>
</ol>
<h3><strong>Your environment matters</strong></h3>
<p>Think of your environment like your brain &ndash; when there&rsquo;s a lot going on, it&rsquo;s hard to concentrate. Your working environment is absolutely crucial to your output and, just as there are distractions in the office, there can be many disruptions at home too. Working close to your pet is great, until they need attention. Sitting at your kitchen table can be handy, until your neighbour decides to complete their DIY project. Getting a head start on the laundry is useful, until you notice all the other chores that need doing too. These are just examples and, whilst they can be unavoidable, there are ways to move past them.</p>
<p>The most important thing is to find a comfortable seat. Be it a dining chair, a fancy swivel chair or something completely different, it&rsquo;s important to work somewhere you feel supported. Many people enjoy having a dedicated space to work in to help create a clear division between work and home life, but it&rsquo;s also a good idea to have multiple comfortable spaces in your home so you can move around and vary your surroundings. This will help combat a few elements of burnout, particularly by getting in a few extra steps and exercising your legs.</p>
<h3><strong>Create a routine</strong></h3>
<p>Just as office workers have a routine, home workers should too. Create a specific time to get up and ready for the day, leaving yourself time before you begin work to do a small task you might find relaxing such as a quick walk, reading the newspaper or making breakfast &ndash; whatever makes you happiest in the morning. This will start your day off well, getting you ready to go for the day ahead.</p>
<p>On your lunch, make sure you don&rsquo;t sit around on the sofa too long as this will leave you more tired for the remainder of the afternoon. Sitting in the garden, going for a walk, or going to the gym are very popular ways to spend a lunch break at home. Making the most of your breaks will ensure you&rsquo;re refreshed and ready to continue working.</p>
<p>Your routine doesn&rsquo;t need to be set in stone but having a rough plan for the day will leave you feeling more fulfilled after the working day is over, with your planned breaks leaving you something to look forward to.</p>
<h3><strong>Become an expert communicator</strong></h3>
<p>An often-mentioned disadvantage to working from home is communication. In the office, you&rsquo;re often surrounded by people. Speaking with colleagues can offer a welcome break from your work and face-to-face communication can help employees learn easily. Lack of communication is&nbsp;<a href="https://www.expertmarket.com/phone-systems/workplace-communication-statistics" target="_blank" rel="noopener">one of the main causes</a>&nbsp;for workplace failures, and adding technology into the mix can easily spell disaster &ndash; but it doesn&rsquo;t have to.</p>
<p>First and foremost, try to use the instant messaging tools that your business offers often &ndash; Slack, Skype or Microsoft Teams are popular choices &ndash; as it offers a less formal communication with your colleagues and is quicker than back-and-forth emails. Don&rsquo;t be afraid to make calls to your colleagues where necessary, particularly because verbal interactions can be much clearer, and to help you maintain relationships and keep loneliness at bay.</p>
<p>A final piece of advice would be to ensure you manage expectations and set boundaries. Your colleagues, for the most part, cannot physically see you and what you&rsquo;re working on, so when they ask you to complete a task you should offer a realistic deadline. It is better to under promise and overdeliver &ndash; meaning giving yourself more time and finish the task earlier than initially suggested &ndash; than to be stressed with multiple deadlines.</p>
<p>If you are interested in more job tips from Lorien,&nbsp;<a href="https://www.lorienglobal.com/insights" target="_blank" rel="noopener">click here.</a>&nbsp;To apply for jobs that are remote, hybrid, or office-based, click&nbsp;<a href="https://www.lorienglobal.com/jobs" target="_blank" rel="noopener">here.</a></p>

The percentage of employees choosing to work from home continues to increase, but sometimes it's hard to separate your home life from your work life and motivate yourself. Read our tips for being productive whilst working from home to help ease the transition from office working to home working.

How can I be productive at home?

<p>Why are so few girls interested in STEM? I recently attended&nbsp;<a href="https://www.linkedin.com/feed/update/urn:li:activity:6958067336104845312" target="_blank" rel="noopener">an event co-hosted by Lorien, TechGirls and Sharp Gaming</a>&nbsp;that focused on future careers in tech. We helped 30 female and non-binary students get inspired and excited about their future in tech with personalised talks and workshops. But when I asked the group who was going to choose computer science as a GCSE choice, not a single one of the students said yes &ndash; and neither did my daughters when I asked them. This leads me to wonder how we can get young girls interested in tech, and what companies &ndash; including Lorien &ndash; can do to combat the gender gap within STEM.</p>
<h3><strong>The facts about gender and tech</strong></h3>
<p>In education, there is still a gender gap between those interested in tech and STEM and those who are not &ndash; and it seems to be widening. In many schools,&nbsp;<a href="https://www.theguardian.com/careers/2021/jun/28/why-arent-more-girls-in-the-uk-choosing-to-study-computing-and-technology">around 10%</a>&nbsp;of students taking technology-based subjects are girls, whereas a textiles class is&nbsp;<a href="https://www.theguardian.com/careers/2021/jun/28/why-arent-more-girls-in-the-uk-choosing-to-study-computing-and-technology" target="_blank" rel="noopener noreferrer">typically 90%</a>&nbsp;female. This suggests that old fashioned opinions about what subjects girls &lsquo;should&rsquo; study may still be influencing students.</p>
<p>Beyond GCSE qualifications, the gap between girls and boys in STEM continues to widen, with&nbsp;<a href="https://www.womenintech.co.uk/small-amount-of-women-in-stem" target="_blank" rel="noopener noreferrer">only 35% of girls choosing</a>&nbsp;to study STEM subjects at a higher level, compared to&nbsp;<a href="https://www.womenintech.co.uk/small-amount-of-women-in-stem">80% of boys</a>. What makes these statistics even more interesting is that&nbsp;<a href="https://www.womeninstem.co.uk/breaking-stereotypes/girls-regularly-out-perform-boys-in-stem-subjects/" target="_blank" rel="noopener noreferrer">girls actually outperform boys in STEM subjects</a>&nbsp;regularly, with girls passing more science A Levels than boys.</p>
<p>So what is causing girls to not choose STEM subjects? There are lots of possible explanations, but for me it comes down to visibility. Firstly, it is often &ndash; and correctly &ndash;&nbsp;<a href="https://www.womenintech.co.uk/small-amount-of-women-in-stem">perceived as a male-dominated subject</a>, which makes it less appealing for young girls who may not be comfortable or confident in such a male-heavy environment. Secondly, the percentage of women employed in tech has barely moved in the last 13 years &ndash;&nbsp;<a href="https://www.theguardian.com/careers/2021/jun/28/why-arent-more-girls-in-the-uk-choosing-to-study-computing-and-technology" target="_blank" rel="noopener noreferrer">it was 15.7% in 2009</a>&nbsp;and was last reported to be at&nbsp;<a href="https://www.theguardian.com/careers/2021/jun/28/why-arent-more-girls-in-the-uk-choosing-to-study-computing-and-technology" target="_blank" rel="noopener noreferrer">17%</a>. Savvy teenagers (and their parents) will be able to research this, reinforcing the view that STEM is not for women. The 17% of women working in tech also applies to female tech teachers, meaning that girls could also struggle with representation at a local level, as according to educators, having a female tech teacher has a huge impact on students. If young girls cannot see themselves reflected from when they first start learning those subjects, their interest will inevitably be lost quickly.</p>
<p>Simply put, young girls may be put off from pursuing STEM because, according to the world around them, STEM is not female-friendly. When we look at their reference points &ndash; lack of female role models, stark statistics, the media, underrepresented teachers, and male-dominated classrooms &ndash; it becomes clear why so many would feel that STEM does not have a place for them and their ideas. But how do we fix it?</p>
<h3><strong>Tackling the gender gap</strong></h3>
<p>One clear solution that will help combat the gender gap from a young age is to show more awareness and encouragement from the get-go to young girls. We can start by&nbsp;<a href="https://www.womenintech.co.uk/small-amount-of-women-in-stem" target="_blank" rel="noopener noreferrer">having more visible role models in STEM</a>, which includes teachers, and also by bringing in other women employed within STEM and technology to showcase their careers and job prospects to young girls. One teacher stated that&nbsp;<a href="https://www.theguardian.com/careers/2021/jun/28/why-arent-more-girls-in-the-uk-choosing-to-study-computing-and-technology" target="_blank" rel="noopener noreferrer">a focus on employers and having speakers</a>&nbsp;from well-known companies such as Google provided a boost to young girls&rsquo; tech interests as they can see themselves in those roles. We often partner with clients through MAMA.codes to provide speaking opportunities at local schools.</p>
<p>Technology has also been a huge focal point during the pandemic with&nbsp;<a href="https://www.theguardian.com/careers/2021/jun/28/why-arent-more-girls-in-the-uk-choosing-to-study-computing-and-technology" target="_blank" rel="noopener noreferrer">the creation of COVID testing and track-and-trace systems</a>, which may lead to a spike in tech interest. Students have been able to see tech play out in the real world and, with the need greater than ever, it is hoped that this may play a part in drawing more young girls in.</p>
<p>To build on this, we need to ensure that when we are talking about technology, we are considering real-world relevancy and citing examples that will motivate young girls as well as boys. The internet is a powerful tool, and we need to be mindful that every place we have to speak on tech &ndash; from Q&amp;As to social media &ndash; is an opportunity to elevate STEM as something inclusive, creative, and exciting.</p>
<p>Organisations are also creating strategies to draw in more young girls and tackle the gender gap. The most notable example is the&nbsp;<a href="https://www.womenintech.co.uk/girlguiding-introduces-coding-courses-to-help-get-younger-girls-into-tech" target="_blank" rel="noopener noreferrer">Girlguiding&rsquo;s introduction of coding courses and activities</a>. They have&nbsp;<a href="https://www.womenintech.co.uk/girlguiding-introduces-coding-courses-to-help-get-younger-girls-into-tech" target="_blank" rel="noopener noreferrer">partnered with Google to offer activities</a>&nbsp;in app design, coding, bugs, algorithms and smartphone design, and the effort has been met with positive feedback from both young girls and employees. More organisations are now taking proactive measures to promote STEM to young girls to level the playing field and reduce skill shortages, and this is something that we are proud to be becoming more involved in too.</p>
<h3><strong>Lorien and women in tech</strong></h3>
<p>At Lorien, we firmly believe in closing tech&rsquo;s gender gap, which is why we were one of the early signatories of the&nbsp;<a href="https://www.techtalentcharter.co.uk/home" target="_blank" rel="noopener noreferrer">Tech Talent Charter</a>,&nbsp;with Lorien&rsquo;s Director of Solutions and Insights Darren Topping acting as an ambassador. We are also a partner for a number of organisations that are working to combat gender inequality in tech. This includes&nbsp;<a href="https://www.techtalentcharter.co.uk/home" target="_blank" rel="noopener">TechGirls</a>&nbsp;who we partner with to deliver workshops that inform, encourage and support young girls studying STEM subjects, with speakers &ndash; including myself &ndash; attending the sessions.</p>
<p>We also have a long-standing partnership with award-winning coding school&nbsp;<a href="https://www.mama.codes/" target="_blank" rel="noopener noreferrer">MAMA.codes,</a>&nbsp;who are passionate about drawing in girls from a young age and sparking their interest in tech by teaching them to code. We know our clients are also passionate about improving gender diversity in tech, with multiple initiatives launched in partnership with Lorien.</p>
<p>In conclusion, being able to spark interest in tech in young girls may not be easy, but it is possible &ndash; as Girlguiding and MAMA.codes have shown us. Lorien will continue doing all we can to attract young girls to the industry and we hope other organisations continue to do the same. Currently, 52% of girls aged 11 &ndash; 21 believe STEM to be subjects for boys and we hope that, in ten years, we can look at those stats and see they are on the decrease.</p>
<p>If you have any thoughts on the gender gap within STEM, please contact me&nbsp;<a target="_blank" rel="noopener noreferrer">here</a>. For more information on Lorien&rsquo;s partnerships and how you can get involved click&nbsp;<a href="https://www.lorienglobal.com/contact-us/our-csr-partnerships" target="_self">here.</a></p>

In education, there is still a gender gap between those interested in tech and STEM and those who are not – and it seems to be widening. We look at the gap to understand what more organisations can do to get young girls interested in STEM.

How do we get young girls interested in STEM?

<p>Artificial intelligence, or AI, is becoming influential in many aspects of our life &ndash; from our personal lives to our work &ndash; and how we secure and safeguard against potential threats is no different. By 2025, the WEF predicts that AI and automation technology will create&nbsp;<a href="https://hbr.org/2021/11/automation-doesnt-just-create-or-destroy-jobs-it-transforms-them" target="_blank" rel="noopener">12 million more jobs than it replaces</a>, demonstrating the growth potential of the sector. However, power can also mean problems, and the application of AI in cybersecurity can be just as frightening as it can be ground-breaking.</p>
<p>As the Practice Director of Cybersecurity at Lorien, I&rsquo;m fortunate enough to see and experience the biggest industry trends as they take place, from client demands to candidate desires. In this blog, I&rsquo;ll be sharing my thoughts on how AI is taking cybersecurity by storm, and how this presents both threats and opportunities for the sector.</p>
<h3><strong>Opportunities for AI in cybersecurity</strong></h3>
<p>Many businesses have identified the value of AI, with a&nbsp;<a href="https://www.oberlo.co.uk/blog/artificial-intelligence-statistics" target="_blank" rel="noopener noreferrer">270% growth of AI usage</a>&nbsp;within companies in just four years.&nbsp;<a href="https://business.adobe.com/uk/resources/articles/15-stats-about-artificial-intelligence.html" target="_blank" rel="noopener noreferrer">72% of business leaders</a>&nbsp;believe that AI will be a fundamental business advantage in the near future, highlighting that investment in this sector is likely to grow in the coming years &ndash; and cybersecurity is one likely area to benefit due to its critical place in the tech ecosystem.</p>
<p>Within cybersecurity, AI has proven successful in establishing data patterns to enable security systems to&nbsp;<a href="https://www.computer.org/publications/tech-news/trends/the-impact-of-ai-on-cybersecurity" target="_blank" rel="noopener noreferrer">learn from past experiences</a>, such as hacking and cyberattacks, alongside reducing incident response times &ndash; with all tasks carried out without any human commands. AI is also being developed to boost cybersecurity in the wake of increased homeworking, with threat detection being a core use of AI within cybersecurity.</p>
<p>An AI based network will&nbsp;<a href="https://www2.deloitte.com/us/en/insights/focus/tech-trends/2022/future-of-cybersecurity-and-ai.html" target="_blank" rel="noopener noreferrer">have the tools</a>&nbsp;to identify potential threats and evaluate what may be abnormal data within seconds, protecting a network from a potential cyber-attack. Additionally, advanced AI programmes will offer proactive security solutions and resilience to attacks, with the promise of businesses remaining operational even if a cyber-attack were to occur. Finally, autonomous AI can be self-corrective, reducing the need for human intervention and the likelihood of accidental error.</p>
<p>In this sense, AI application in cybersecurity can create safer, stronger, and more proactive systems for safeguarding against cyber threats.</p>
<h3><strong>Challenges for AI in cybersecurity</strong></h3>
<p>Whilst AI can assist in bridging gaps in a network in order to prevent a cyberattack, it can also be used by cybercriminals&nbsp;<a href="https://www.forbes.com/sites/forbesbusinesscouncil/2020/10/13/how-criminals-use-artificial-intelligence-to-fuel-cyber-attacks/?sh=78de48e85012" target="_blank" rel="noopener noreferrer">to identify potential vulnerable areas</a>&nbsp;that can be targeted during an attack. For example, AI can be trained to identify particular behaviours that can lead to it successfully convincing potential victims that a scam email or phone call is actually real &ndash; a current tactic used by cybercriminals that would be made much easier with the weaponization of AI.</p>
<p>Cybercriminals also use AI&rsquo;s advantage of performing tasks efficiently to perform phishing tasks such as impersonation and monitoring. AI bots can trick people into clicking links that open their network to hacking, or AI&nbsp;<a href="https://www.malwarepatrol.net/ai-enabled-phishing/" target="_blank" rel="noopener noreferrer">can be used to monitor senior executive behaviour</a>&nbsp;for precise spearphishing. Spearphishing,&nbsp;<a href="https://www.malwarepatrol.net/ai-enabled-phishing/" target="_blank" rel="noopener noreferrer">as a more advanced form of phishing</a>, has the capacity for increased success due to the volume of data and content that AI can search and compile in order to convince recipients of their legitimacy.</p>
<p>Hackers may also use AI to find vulnerabilities within a company&rsquo;s architecture. Traditional IT systems are typically&nbsp;<a href="https://www.theglobeandmail.com/business/adv/article-artificial-intelligence-and-cybersecurity-risks-take-steps-to-address/">targeted through cyber doors</a>&nbsp;that are left open, allowing viruses to infiltrate the network. This is similar for how AI systems can be targeted &ndash; however the risk is much greater as data is at the core of AI and assists the system to function. An attack on a business&rsquo;s AI&nbsp;<a href="https://www.theglobeandmail.com/business/adv/article-artificial-intelligence-and-cybersecurity-risks-take-steps-to-address/" target="_blank" rel="noopener noreferrer">system can lead to stolen or infected data</a>&nbsp;and a compromised AI system that makes errors due to the attack. Many organisations that plan to integrate AI within their infrastructure as a security measure don&rsquo;t consider that the AI itself could be vulnerable to attack.</p>
<h3><strong>The weaponization of AI</strong></h3>
<p>Recently, the weaponization of AI and cybersecurity have become a hot topic in my market. It goes without saying that there are a lot of opportunities for this technology in the defence space &ndash; it is more precise, faster, and cheaper than sheer manpower. It could be used for recon missions and to support teams on the ground, minimising risks and ultimately saving lives. And it could eliminate the margin for human error, reducing inadvertent casualties and hesitation.</p>
<p>But it&rsquo;s also important to highlight the vast risks for this technology, and I couldn&rsquo;t write an article on the future of AI in cybersecurity without touching on this.</p>
<p>Firstly, AI in a defensive situation is just as vulnerable to cyberattacks and hacking as in any industry &ndash; but when we consider a warzone situation, the implications are catastrophic. Secondly, the weaponization of AI could make conflicts more dangerous through desensitisation. When operations are easier to mount because of AI, it reduces the time we take to think, and replaces human compassion with logic. Lastly, the use of autonomous or AI-driven weapons must have a common code of conduct. But it doesn&rsquo;t appear that we are any closer to achieving that, with many countries yet to commit a clear view on its use. Global co-operation needs to be reached quickly to determine the future of autonomous and AI-powered weapons, but with changing views, strong opinions, and many players to consider &ndash; including across the public and private sectors as well as globally &ndash; there is still a lot of work to be done.</p>
<p>For my part, I think we will eventually see AI and automation being used more in the defence industry, but for now, how we think about cybersecurity is more local.</p>
<p>At Lorien, we align ourselves with technology hotspots and ensure we stay up to date with the latest cybersecurity trends and information. For more information on the future of cybersecurity, please reach out to me&nbsp;<a href="mailto:kieron.morgan@lorienglobal.com" target="_blank" rel="noopener noreferrer">here.</a></p>

Artificial intelligence, or AI, is becoming influential in many aspects of our life – from our personal lives to our work – and how we secure and safeguard against potential threats is no different.

The double-edged sword of artificial intelligence in cybersecurity

<p><em>Judges praised Lorien on an &lsquo;outstanding entry&rsquo;, while MD David Gettins said the award was &lsquo;the highest possible achievement&rsquo;.</em></p>
<p>Lorien has been awarded &lsquo;The Sonovate Best Talent Solutions Firm to Work For&rsquo; at the 2022 TIARA Talent Solution Awards.<br><br>The TIARAs (TALiNT International Annual Recognition Awards) celebrate excellence in the RPO, MSP, and talent solutions sector. This is Lorien&rsquo;s second TIARA award, having won &lsquo;The eTeam Client Service Award&rsquo; at the 2021 TIARAs for its delivery to Nationwide.&nbsp;<br><br>Entrants were asked to demonstrate their people approach and success against diverse criteria including supporting innovation, learning and development, culture, engagement, enabling excellence, and driving growth.&nbsp;<br><br>Lorien was selected based on the strength of its response, with judges commenting:<br><br>&ldquo;This truly was an outstanding entry. The combination of great metrics, employee testimonials and a focus on development which showed a positive impact on their culture and business results, made this a very worthy winner.&rdquo;<br><br>David Gettins, Managing Director at Lorien, said:<br><br>&ldquo;I am delighted that Lorien has been recognised as the Best Talent Solutions Firm to Work For. Anyone that knows me, will know how passionate I am about looking after our people, giving them the best opportunities, and making sure that Lorien is more than just a place they work. That&rsquo;s why for me, winning this award is the highest possible achievement we could hope to attain. Our people make the difference &ndash; and now the industry knows why!&rdquo;<br><br>Lorien was also shortlisted for the highly competitive &lsquo;ICIMS Long-Term Partnership Award&rsquo; in this year&rsquo;s TIARA Talent Solution Awards, but narrowly missed out.&nbsp;<br><br>For now, &lsquo;The Sonovate Best Talent Solutions Firm to Work For&rsquo; joins Lorien&rsquo;s fast-growing awards cabinet, which includes RPO of the Year at the 2021 APSCo Outsource Awards for Excellence, In-House Recruitment Team of the Year at the 2021 In-House Recruitment Awards, and a shortlist for Outsource Leader of the Year at the 2022 APSCo Outsource Awards for Excellence.<br><br></p>
<h4>Looking to join the industry&rsquo;s best?</h4>
<p>If you&rsquo;re interested in learning more about a career at Lorien, why not check out our&nbsp;<a href="https://www.lorienglobal.com/about-us/join-us">internal recruitment pages</a> to find out more about us, what we do, and where you could start your journey? Or email our Internal Recruitment Manager to find out more about joining us!</p>

Looking to join an award-winning RPO and MSP company that will give you support, learning and development, and great clients to work with? Check out Lorien, the 2022 winner of 'Best Talent Solutions Firm to Work For'.

Lorien named 'Best Talent Solutions Firm to Work For' at the 2022 TIARA Talent Solutions Awards

<p>In 2020 LinkedIn pegged internal mobility as one of their top 5 talent trends for 2022, stating that&nbsp;<a href="https://www.linkedin.com/business/talent/blog/talent-strategy/2022-talent-predictions" target="_blank" rel="noopener noreferrer">&lsquo;upskilling, reskilling and investing in your current employees has never been more important&rsquo;</a>.&nbsp;&nbsp;What&rsquo;s interesting to note, however, is that Glint&rsquo;s latest Employee Well-Being Report revealed that&nbsp;<a href="https://www.linkedin.com/business/talent/blog/talent-management/employee-well-being-report" target="_blank" rel="noopener">only 20% of employees believe they can reach their career goals</a>&nbsp;in their current workplace and have their manager&rsquo;s and organisation&rsquo;s support to do so. It&rsquo;s clear that employers are, for the most part, struggling to take advantage of the talent already existing within their organisation and employees are also sometimes oblivious to their potential career paths within a company.</p>
<h3><strong>So, why is recruiting internal talent so important?</strong></h3>
<p>Traditionally, (and only in some organisations I stress!), internal mobility can be seen as an administrative exercise and a box-tick exercise before a company can open a role to the wider external market. In reducing internal recruitment in this way, however, companies are missing out on some incredible benefits that extend beyond simply filling a role.</p>
<p>Firstly, employees stay, on average,&nbsp;<a href="https://www.linkedin.com/business/talent/blog/talent-management/ubers-approach-to-internal-mobility" target="_blank" rel="noopener noreferrer">41% longer at companies</a>&nbsp;that invest in internal hiring. Once employees become aware of internal hiring paths a cultural shift is signalled and the workplace becomes more than merely the host of the current - a place to build a career. This enables companies to retain their best, most driven, and potential-laden employees &ndash; employees that you already know align with the company culture. What&rsquo;s more, hiring in this way means that employees are able to upskill and adapt to new positions, meaning that your whole team, and the company at large, suddenly becomes much more agile and cohesive with employees already knowing exactly how their colleagues&rsquo; role&rsquo;s function and therefore, how to work better, together. Not only this, but your company will have developed a significant competitive advantage in the face of tough hiring markets and candidate shortages.</p>
<h3><strong>What lessons can we learn about internal mobility?</strong></h3>
<p>Internal mobility can be enhanced, and kick started in a variety of different ways from simply extending the same courtesy and tone that you would with an external candidate to an internal candidate, to setting up entire programmes dedicated to the practice.</p>
<p>Indeed,&nbsp;Head of Global Talent Acquisition and Mobility at Uber, Paul Lawrenson, has been quoted saying &lsquo;whether it&rsquo;s an internal or external candidate, people should have the same opportunities,&rsquo; and this philosophy is reflected in the fact that that&nbsp;<a href="https://www.linkedin.com/business/talent/blog/talent-management/ubers-approach-to-internal-mobility" target="_blank" rel="noopener noreferrer">30-40% of Uber&rsquo;s hires are internal</a>&nbsp;with 20% of their recruiters focusing solely on internal channels. Uber achieved this through the development of an entire programme based off internal mobility including an internal gig platform in which employees can apply for short-term assignments within other teams. A programme like this could be easily replicated and enables employees to get a taste of other roles within the company as well as extending their networks.</p>
<p>Internal mobility is not simply about filling roles, however, as Talent Acquisition will have to work more holistically with the added dimension of acting as career coaches. Unsuccessful candidates will still have their previous positions and will also need support after being turned down to avoid attrition. Having Talent Acquisition provide feedback and direction after the process will also ensure everyone remains feeling part of the team with the opportunity to growth within the company.</p>
<p>Very simply, cultivating internal mobility can begin with the interpersonal, learning more about your teams and their aspirations. Having said that, there are also software and technology developments which can aid your company in building a more internally mobile practice.</p>
<h3><strong>Use recruitment technology to your advantage</strong></h3>
<p>There are also some fantastic software and technology developments which can help your company build a more internally mobile practice.</p>
<p>At Lorien we use OpenBlend, a career progression tool, to keep track of our employees&rsquo; career goals, their aspirations, and their work-life balance; this is with the knowledge that&nbsp;<a href="https://www.forbes.com/sites/garydrenik/2021/08/12/looking-within-how-internal-mobility-tools-are-helping-businesses-succeed/?sh=23ba5e2246e0" target="_blank" rel="noopener noreferrer">94% of employees say they would stay in their current position</a>&nbsp;if they only had support to learn and grow. The software helps us to nurture continued growth and upskilling as well as ensuring we allot time to have conversations about career aspirations, taking the pressure off of employees to find the right moment. Not only are we striving to develop and grow our own internal recruitment channels, however, but to bring this mind-set into the other workforces we interact with, with the knowledge that&nbsp;<a href="https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2019/internal-talent-mobility.html" target="_blank" rel="noopener noreferrer">94% of HR professionals believe that internal recruitment</a>&nbsp;is key to retaining the most valuable talent.</p>
<p>There are plenty of other tools that can aid companies in broadening their internal recruitment channels.&nbsp;<a href="https://gloat.com/" target="_blank" rel="noopener noreferrer">Gloat</a>, another platform, aims to make companies more agile and adaptable through AI technology which tracks employees&rsquo; skills, experiences and career goals to help uncover hidden talent. The platform takes a two-pronged approach, offering both workforce intelligence and then the capability to move and relocate this talent efficiently and effectively.&nbsp;<a href="https://fuel50.com/" target="_blank" rel="noopener noreferrer">Fuel50</a>&nbsp;also uses AI, promising a 60% increase in talent retention and a 55% improvement in mobility with their &lsquo;hyper-personalised marketplace,&rsquo; which continually alerts employees as to new opportunities available to them.</p>
<p>Skillsize takes a different angle, offering you the capability to break down candidate&rsquo;s hard and soft skills and then match these to potential roles within your organisation that math this candidate&rsquo;s potential, giving both hiring and candidate a potential career path that they previously would not have been aware of.</p>
<p>Deloitte, Forbes and LinkedIn are just three of the names signalling the importance of internal recruitment in development, with the latter noting that &lsquo;<a href="https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2019/internal-talent-mobility.html" target="_blank" rel="noopener noreferrer">unsurprisingly the early adopters of this shift [to internal recruitment] have come from the technology industry</a>&rsquo;. So, if you&rsquo;re finding it hard to fill a role, or are looking to begin making the shift to a more flexible and streamlined workplace &ndash; consider improving internal mobility options.</p>
<p>Are you wondering how you can make the most of this potentially under-valued recruitment channel? Reach out to me<a href="mailto:darren.topping@lorienglobal.com" target="_blank" rel="noopener">&nbsp;here</a>&nbsp;to learn how you can access your hidden talent, improve internal engagement, and optimise your resources to spend more time on growth, and less on attrition.</p>

With the skills gap widening, we examine how organisations can take advantage of existing talent to fill open roles.

Internal mobility – the most under-valued hiring channel?

<p>It&rsquo;s no secret that tech is a UK economic powerhouse. In 2022,&nbsp;<a href="https://technation.io/a-decade-of-uk-tech/#key-statistics" target="_blank" rel="noopener">the UK&rsquo;s tech ecosystem was valued at $1 trillion</a>&nbsp;&ndash; the third highest in the world &ndash; and&nbsp;<a href="https://www.gov.uk/government/statistics/dcms-economic-estimates-2019-gross-value-added/dcms-economic-estimates-2019-provisional-gross-value-added" target="_blank" rel="noopener noreferrer">in 2019, digital contributed over &pound;150bn in GVA (gross value added) to the UK economy</a>.</p>
<p>As inflation soars, the economy is stuttering. Supply chain disruptions, challenging markets, and the energy crisis are all contributing to a cost-of-living squeeze.</p>
<p>We know that one of our strongest growth markets is technology &ndash; with&nbsp;<a href="https://www.techuk.org/resource/tech-nation-s-2021-report-shows-a-resilient-uk-tech-sector-despite-brexit-and-the-pandemic.html" target="_blank" rel="noopener noreferrer">tech&rsquo;s GVA contribution growing on average 7% each year since 2016</a>&nbsp;&ndash; and supercharging this is where I believe the answer to boosting the economy lies. But first we must clear some of the industry&rsquo;s hurdles to success and we must do that together. With the prize of economic growth in mind, it has never been more urgent for the tech ecosystem and the industries which support it to collaborate. Before it&rsquo;s too late.</p>
<h3><strong>The strength of the UK tech ecosystem</strong></h3>
<p>Last year, the UK cemented itself as a global tech hub as it reported its highest ever level of investment, with&nbsp;<a href="https://www.growthcapitalventures.co.uk/insights/blog/what-2021s-record-year-for-uk-tech-investment-means-for-experienced-investors">over &pound;29.4 billion invested</a>&nbsp;across tech start-ups and scaleups. At the same time,&nbsp;<a href="https://techdatanewsflash.co.uk/news/nearly-40000-new-tech-companies-incorporated-in-the-uk-last-year/5133" target="_blank" rel="noopener noreferrer">nearly 40,000 tech companies</a>&nbsp;were incorporated - a&nbsp;<a href="https://techdatanewsflash.co.uk/news/nearly-40000-new-tech-companies-incorporated-in-the-uk-last-year/5133" target="_blank" rel="noopener noreferrer">62% increase</a>&nbsp;compared to 2020.</p>
<p>The UK is leading the way in multiple tech sub-sectors and in multiple regions. London has become an&nbsp;<a href="https://techdatanewsflash.co.uk/news/nearly-40000-new-tech-companies-incorporated-in-the-uk-last-year/5133" target="_blank" rel="noopener noreferrer">economic centre</a>&nbsp;for many of these businesses, acting as a global tech services hub and a launchpad for innovation. In 2022 so far, more than&nbsp;<a href="https://technation.io/news/uk-tech-q1-2022-investment-update/#:~:text=More%20than%201%2C000%20UK%20tech,other%20global%20hub%20this%20year." target="_blank" rel="noopener noreferrer">1,000 UK tech start-ups raised investment</a>, with the FinTech sector accounting for half of the&nbsp;<a href="https://technation.io/news/uk-tech-q1-2022-investment-update/#:~:text=More%20than%201%2C000%20UK%20tech,other%20global%20hub%20this%20year." target="_blank" rel="noopener noreferrer">$25.6 billion raised.</a></p>
<p>All of this points to a booming (and growing) tech economy, with the UK hosting some of the best technologists in the world. Crucially, the industry shows no signs of slowing down &ndash; with&nbsp;<a href="https://www.techuk.org/resource/digital-economy-monitor-q1-2022-results.html" target="_blank" rel="noopener noreferrer">70% of techUK members planning to increase tech investment and 60% to increase headcount</a>.</p>
<p>Sustaining this growth will be key to economic security. The issue we now collectively face, however, is we do not have enough digital talent to deliver to the tech industry.</p>
<h3><strong>The digital skills shortage</strong></h3>
<p>The pandemic led to an unprecedented urgency to move to a digital world, and that demanded more tech experts &ndash; and quickly.&nbsp;<a href="https://www.computerweekly.com/news/252521648/British-businesses-to-recognise-Google-skills-certificates" target="_blank" rel="noopener noreferrer">46% of tech companies</a>&nbsp;are still struggling to recruit for digital roles.</p>
<p>Simply put, there is not enough digital talent in the UK to be delivered and, without that being addressed, none of the UK&rsquo;s growth opportunities can be realised. There is a fantastic appetite from the business community, but the challenge is, how do you find the people?</p>
<p>With a looming<a href="https://www.bbc.co.uk/news/business-62405037" target="_blank" rel="noopener noreferrer">&nbsp;recession</a>&nbsp;soon to hit, the only way to combat these collective problems is to come together. Without the right talent in place, it will be impossible to accelerate R&amp;D and innovation, to achieve digital business transformation, and to build a more sustainable infrastructure. And that&rsquo;s everyone&rsquo;s problem.</p>
<h3><strong>How to save the economy</strong></h3>
<p>It&rsquo;s time to start thinking outside the box. We are fortunate to have some of the most mature and capable staffing markets and communities in the world, which can support talent attraction. We also have some of the most experienced consultancies and system integrators, access to some of the best and fastest-growing technology vendors, and some of the most forward-thinking clients when it comes to becoming digital-first.</p>
<p>It's important that we lean into that experience now to improve opportunities in the UK. We need to start having frank conversations with all invested parties to generate new ideas, increase dynamism, and to become more receptive to trying new things.</p>
<p>This includes being open minded to trying and combining different talent models, such as a workforce mix of permanent, contract, employed consultant, and SoW to acquire the same skills. And the same goes for the talent itself. Static expectations around years of experience risk leaving organisations behind. But companies that are willing to consider upskilling and cross-skilling adjacent talent (those with similar skillsets or tech stack experiences) suddenly have a much wider pool to choose from.</p>
<p>If we carry on with the same tired solutions, our potential for growth is capped. Organisations need to be open to new ideas, meanwhile recruiters, vendors, and consultancies need to collaborate to discover new solutions. Communication will also be important for agreeing some of the more fundamental challenges the UK tech scene faces, such as R&amp;D and the impact of Brexit, in order to guide the government on legislation that will support rather than hinder tech growth.</p>
<p>We&rsquo;re already seeing some great examples in the market of businesses working to close the gap. Recruit-train-deploy models are rising in popularity, with recruiters working alongside tech vendors to train up high potential talent they have discovered, ready to be deployed on client site or on a consultancy project. Clients are working more closely with recruiters to widen their reach &ndash; such as building flexible working into a job spec to encourage more diverse talent. Meanwhile, tech vendors are working with companies to upskill talent faster.</p>
<p>For example, Google has offered&nbsp;<a href="https://www.itpro.co.uk/business-strategy/careers-training/367625/google-offers-uk-smbs-ps87000-scholarships-to-boost-tech" target="_blank" rel="noopener">up to 500 Career Certificate Scholarships</a>&nbsp;for SMBs to help them grow and develop high-impact tech skills though upskilling existing employees. Additionally,&nbsp;<a href="https://www.itpro.co.uk/business-strategy/careers-training/367625/google-offers-uk-smbs-ps87000-scholarships-to-boost-tech" target="_blank" rel="noopener noreferrer">Google will be visiting towns</a>&nbsp;and cities across the UK to teach small businesses and individuals digital skills, CV writing classes and coding &ndash; providing a welcome boost to re-skilling and upskilling opportunities.</p>
<p>Some UK businesses have&nbsp;<a href="https://www.computerweekly.com/news/252521648/British-businesses-to-recognise-Google-skills-certificates" target="_blank" rel="noopener noreferrer">promised to recognise Google&rsquo;s Career Certificates</a>&nbsp;in a joint effort to drive down skill shortages, with&nbsp;<a href="https://www.computerweekly.com/news/252521648/British-businesses-to-recognise-Google-skills-certificates" target="_blank" rel="noopener noreferrer">the BBC, BT, Deloitte and John Lewis</a>&nbsp;creating an Employer Consortium to consider candidates who have completed career certificates for roles within their companies.</p>
<p>A fully-optimised technology industry is one of our best chances of economic recovery and long-term growth &ndash; but we have to do this together.</p>
<h3><strong>Recruiters need to deliver</strong></h3>
<p>Just as organisations have a responsibility, recruiters too need to be innovative and committed to solving customer problems by creating different solutions. By presenting the right solution for the customer, regardless of commercial gain, recruiters can focus on delivering the right results for growth.</p>
<p>As recruiters, we need to be honest, take the trust we have been given and ensure our clients get the best solution. As well as some of the best tech businesses, the UK is also host to some of the best recruiters, with the most experienced hands. Confidence is key and recruiters have a duty to know their market inside-out. The easiest answer isn&rsquo;t always the right one, and we need to ensure the conversations we have are clear, candid, and always with the best of intentions. In return, clients need to trust in the expertise of those they work with &ndash; and where there isn&rsquo;t trust, look to specialists in digital like&nbsp;<a href="https://www.lorienglobal.com/client-services" target="_blank" rel="noopener noreferrer">Lorien</a>&nbsp;instead.</p>
<p>We should be striving towards expert-to-expert engagement focused on collective goals &ndash; energising the tech market to counteract the current state of the economy. When we work together, the road to success is easy. Technology is our biggest success story and our best chance of a swift economic recovery. But only if we pull together and partner properly. It is truly, &lsquo;all for one, and one for all&rsquo;.</p>

As inflation soars, the economy is stuttering. We know that one of our strongest growth markets is technology and supercharging this is where I believe the answer to boosting the economy lies. But first we must clear some of the industry’s hurdles to success and we must do that together.

Tech can turn the economic tide – but only if we all work together

<p>With the job market brimming with new opportunities and&nbsp;<a href="https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/bulletins/jobsandvacanciesintheuk/june2022" target="_blank" rel="noopener noreferrer">a new record of 1.3 million job vacancies</a>&nbsp;as of May 2022, many workers are continuing to search for new roles. It was recently reported that&nbsp;<a href="https://www.bbc.co.uk/news/business-61552546" target="_blank" rel="noopener noreferrer">one in five employees expect to change jobs in 2022</a>&nbsp;to achieve better pay and job satisfaction, and with that in mind, we&rsquo;ve put together our top tips for anyone who is about to begin a new role below.</p>
<h3><strong>First day nerves</strong></h3>
<p>It&rsquo;s completely natural to feel nervous before starting a new job &ndash; it&rsquo;s a new environment with fresh faces and it&rsquo;s all brand new. The best advice here is that everyone has been in your shoes, and everyone has survived it. Many candidates feel stressed about misjudging their situation, with thoughts like &ldquo;should I have stayed where I was before?&rdquo; or &ldquo;what if the role isn&rsquo;t as suited to me as I thought?&rdquo;.</p>
<p>It&rsquo;s important to remember that you started your job search for a reason &ndash; be it more flexibility, a pay rise or simply to move on &ndash; and that motivation has led you here. You applied for the role and were accepted by management; that&rsquo;s two people who feel you fit in perfectly.</p>
<p>Everything will feel clunky at first as you settle into your new role and routine, but the likelihood that the above questions will fade is high. In a worst-case scenario, the job market is buoyant with opportunities aplenty and if something doesn&rsquo;t seem to work for you, there are plenty more fish in the sea.</p>
<h3><strong>Plan your first week</strong></h3>
<p>Ease the first day anxieties by planning your week. You should plan your route in if you&rsquo;re working in the office at any point, ideally doing a trial run to see how long it will take you, and from there you can factor in delays such as travel cancellations and running late.</p>
<p>If you&rsquo;re working from home, ensure you have the necessary equipment from your new employer at least two working days before you start. You should also test the equipment &ndash; turn on your laptop or computer and use log-in details (if provided) to set it up. More often than not, a piece of technical equipment will install updates and additional software when you log-in and so turning on prior to your first day will save you time and ensure you can start promptly and on-time. Other equipment may include headsets, keyboards, and a mouse, and you should test those where possible.</p>
<p>It is also handy to know what exactly your first week will entail. Reaching out to your new manager for a rough schedule will highlight your organisational skills, while keeping you prepared.</p>
<h3><strong>Important introductions</strong></h3>
<p>When you begin your new role, you will be introduced to a host of new people &ndash; both members of your team and employees of the wider company. It is easier said than done but you should try to remember all names and greet everyone with a polite handshake. Showing you remember their name will make you appear professional, and you won&rsquo;t be stuck when you next speak to them &ndash; saving potential embarrassment!</p>
<p>Don&rsquo;t be afraid to take notes during this time &ndash; jotting down important processes, people you should know, and where to go to for what, will all help you settle in faster.</p>
<p>You&rsquo;ll also be introduced to the company ethos &ndash; ensure your behaviour and attitude fits in with this. For example, one of Lorien&rsquo;s values is to undergo continuous transformation &ndash; we are tech recruiters, so we expect our recruiters to recognise the latest trends and be mindful of what&rsquo;s happening in the market. You will normally be informed of your company&rsquo;s ethos or values before or during your first week so be sure to make a note of them.</p>
<h3><strong>Ask questions</strong></h3>
<p>As the saying goes; there is no such thing as a silly question, so you should ask members of your team, or ideally your manager, any questions you have relating to the role, the company or other general work queries.</p>
<p>Questions will convey your interest in your role and the business and may even spark an interesting conversation with your colleagues or your manager. Questions will also help you to perform better as you have a better understanding of what is expected of you. Many employees, both new and established, are reluctant to seek advice or ask questions, but&nbsp;<a href="https://nypost.com/2020/03/01/want-to-succeed-never-be-afraid-to-ask-questions/">research shows that 70% of managerial help</a>&nbsp;is given to those who ask for it, and it can be hard for others to pick up when you are confused or require guidance.</p>
<p>Essentially, asking more questions will lead to a job well-done, so you should ask away.</p>
<p>Starting a new job is a momentous time in your life, and while nerves are perfectly natural, they&rsquo;re also a good indicator that you are excited for what&rsquo;s to come &ndash; so embrace them! If you&rsquo;re still not completely certain of your next move though, know that the door to different opportunities is never fully closed, and we are always on hand to help guide you to a role where you truly belong.</p>
<p>And if you&rsquo;re still on the job hunt? Don&rsquo;t worry, we have hundreds of live opportunities with exciting clients that want to hire someone just like you! Check out our&nbsp;<a href="https://www.lorienglobal.com/jobs">latest vacancies</a>&nbsp;to find a role where you can fulfil your potential and apply today.</p>

With the job market brimming with new opportunities and a new record of 1.3 million job vacancies as of May 2022, many workers are continuing to search for new roles. It was recently reported that one in five employees expect to change jobs in 2022 to achieve better pay and job satisfaction, and with that in mind, we’ve put together our top tips for anyone who is about to begin a new role.

Top tips for starting a new job

<h3><strong>What has your journey at Lorien been like so far?</strong></h3>
<p>My journey has been entirely positive. I&rsquo;ve been so supported from day one and I&rsquo;m surrounded by people who have encouraged my learning as I&rsquo;ve progressed through the ranks and grown as a person. I&rsquo;ve been here for over a year now and nobody has held me back, I&rsquo;ve only experienced encouragement.</p>
<h3><strong>What was the best quality of the academy?</strong></h3>
<p>The learning sessions were very thorough. We had different Lorien employees come in and give session on different parts of the recruitment process, which allowed me to take away so many valuable lessons. Being able to pick a person&rsquo;s brain outside of the training was also a great quality. Everything, as a whole, was very thorough from start to finish which put us in a good position to succeed immediately.</p>
<h3><strong>What is the Lorien workplace culture like?</strong></h3>
<p>The culture is supportive, patient, and autonomous. There are no egos here &ndash; everyone is approachable and happy to help with anything you need. You can speak to anyone about anything and it&rsquo;s not pressuring in any way.</p>
<h3><strong>What are your top tips for anyone looking to apply for the academy?</strong></h3>
<p>You need to come in with an open mind and a willingness to learn. You need to apply yourself throughout and not hold back, whilst putting in the effort during the learning sessions to develop habits that can lead to success early on. When you join a team coming out of the academy, the above will help you.</p>
<h3><strong>What does a typical day at work look like for you?</strong></h3>
<p>On an average day, I&rsquo;ll be taking care of admin, looking after my candidates and focusing on actively sourcing any roles that I am working on. I also do an hour of business development which involves going on LinkedIn, getting on the phone, and finding people to reach out to. I&rsquo;ll also typically have a few client meetings mixed in throughout the week.</p>
<h3><strong>What is it that drew you to Lorien?</strong></h3>
<p>The chance to learn in that academy environment was a huge opportunity as I had no previous recruitment experience. The chance to learn &ndash; without being thrown in the deep end with no training &ndash; was invaluable and elevated Lorien ahead of some other recruitment agencies. The culture also attracted me as you are treated like an adult and people genuinely care about you and your development.</p>
<p>If you&rsquo;re interested in pursuing a career in tech recruitment, make Lorien your new home.</p>

Luke joined Lorien through our academy programme, and has risen through the Lorien ranks to become a Data & Analytics consultant. Read his career progression here.

Q&A with Luke Drage

<p>As the tech skill shortage continues, organisations are looking at all solutions possible to solve this problem. Often, our tendency is to look to the next generation: investing in early talent schemes, for example. But does our obsession with &lsquo;what&rsquo;s next&rsquo; mean that we are missing out on talent towards the other end of the spectrum? Those aged 50 years and over have seen <a href="https://www.ons.gov.uk/employmentandlabourmarket/peoplenotinwork/unemployment/articles/impactofcoronavirusonpeopleaged50to70yearsandtheiremploymentafterthepandemic/2022-03-14" target="_blank" rel="noopener">the largest increase of inactive people</a> amongst all age groups since the start of the pandemic. I wanted to explore further how this demographic of workers could be being overlooked and how they could be a vital talent pool for organisations.&nbsp;</p>
<h3><strong>Focus on the younger generations</strong></h3>
<p>Generation Z currently&nbsp;<a href="https://online.csp.edu/resources/infographic/generation-z-in-the-workforce/#:~:text=GEN%20Z%20AT%20WORK,and%20consumer%20population%20by%202020." target="_blank" rel="noopener noreferrer">make up 40%</a>&nbsp;of the workforce as they outnumber their Baby Boomer, Generation X and Millennial co-workers, meaning there is more focus on attracting and retaining them.&nbsp;<a href="https://www.iod.com/news/employment-and-skills/top-benefits-that-uk-employees-want-the-most/" target="_blank" rel="noopener noreferrer">Flexible working, mental health support and specifically curated packages</a>&nbsp;are some of the many benefits being pitched to particularly attract the younger workforce, but what about the older workforce? With the&nbsp;<a href="https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/articles/reasonsforworkersagedover50yearsleavingemploymentsincethestartofthecoronaviruspandemic/2022-03-14">ONS highlighting</a>&nbsp;that adults in their 50s were more likely to leave a role due to stress, mental health or a change in lifestyle, it&rsquo;s apparent that organisations should be doing more to attract and retain those over 50.</p>
<p>Older workers have largely suffered at the hands of the pandemic, with them being&nbsp;<a href="https://ageing-better.org.uk/context-state-ageing-2022" target="_blank" rel="noopener noreferrer">more likely to have been made redundant</a>&nbsp;and they are now less likely to be reemployed in comparison to younger workers, leading to&nbsp;<a href="https://ageing-better.org.uk/context-state-ageing-2022" target="_blank" rel="noopener noreferrer">19,000 more people</a>&nbsp;between 50 and 64 being unemployed. In fact,&nbsp;<a href="https://ageing-better.org.uk/context-state-ageing-2022" target="_blank" rel="noopener noreferrer">workers younger than 50</a>&nbsp;were almost twice as likely to find a new job within six months, with many older workers turning to part-time and temporary work as they continue their search.</p>
<p>These impacting factors could leave the older workforce more financially vulnerable as the retirement age continues to move up &ndash;&nbsp;<a href="https://www.nidirect.gov.uk/articles/check-your-state-pension-age" target="_blank" rel="noopener noreferrer">originally being equalized</a>&nbsp;at 65 in 2018, increasing to 66 in 2020 and raised to 67 by 2028 &ndash; and the cost of living crisis worsens. The fact of the matter may be that many over 50s will want to work for longer, whether by choice or necessity, and organisations will need to learn how to access those skills as talent shortages continue.</p>
<h3><strong>Why do older workers miss out?</strong></h3>
<p>Countless surveys have found that&nbsp;<a href="https://www.ciphr.com/workplace-discrimination-statistics/#:~:text=The%20most%20common%20form%20of,workplace%20discrimination%20based%20on%20their" target="_blank" rel="noopener noreferrer">age is the biggest type of workplace discrimination</a>&nbsp;experienced in the UK, and many cite age as the&nbsp;<a href="https://www.peoplemanagement.co.uk/article/1742752/age-biggest-barrier-career-progression-survey-finds" target="_blank" rel="noopener noreferrer">number one barrier</a>&nbsp;to job opportunities.&nbsp;<a href="https://www.ageuk.org.uk/globalassets/age-uk/documents/policy-positions/cross-cutting-issues/ageism-and-age-equality-pp-great-britain-august-2018.pdf" target="_blank" rel="noopener noreferrer">36% of workers</a>&nbsp;over 50 believe they have been disadvantaged at work because of their age and&nbsp;<a href="https://www.dentons.com/en/insights/articles/2021/october/21/age-discrimination-in-the-uk-employment-market" target="_blank" rel="noopener noreferrer">52% of jobseekers</a>&nbsp;believe their age meant they were less likely to receive job offers, showing the clear bias of the UK job market.</p>
<p>Although age discrimination is the most common form of workplace discrimination, it is very rarely spoken about within organisations or the wider UK job market. This means that often the experiences of older workers are overlooked. Older workers are also more&nbsp;<a href="https://www.peoplemanagement.co.uk/article/1742752/age-biggest-barrier-career-progression-survey-finds" target="_blank" rel="noopener noreferrer">likely to say their age is seen as an issue at work</a>&nbsp;with certain&nbsp;<a href="https://blogs.lse.ac.uk/businessreview/2022/02/03/ageism-in-the-workplace-the-privilege-of-being-the-right-age/" target="_blank" rel="noopener noreferrer">perceptions surrounding older workers</a>, such as being less adaptable or having less tech knowledge, proving difficult to shake. Society perpetuates stereotypes that lead to age discrimination and general negative attitudes towards older workers, even though these stereotypes are completely unfounded.</p>
<p>Often age discrimination doesn&rsquo;t happen on purpose, it&rsquo;s an unconscious bias ingrained in workplaces that occurs repeatedly, but that doesn&rsquo;t mean it doesn&rsquo;t affect the victim of the discrimination. We recently spoke about this on our&nbsp;<a href="https://open.spotify.com/episode/4hMj3yAwx7rzYdggEVjeSh?si=df9d6812d0954c5f" target="_blank" rel="noopener noreferrer">Lorien podcast</a>,&nbsp;which was focused on menopause, with one example given that a woman was embarrassed to speak about the pain and discomfort she was in, and her employer was ignorant to it, so she chose to leave. If an employer could educate themselves and their workers on health issues and other problems that older workers experience, then perhaps the high percentage of age discrimination experienced would decrease.</p>
<h3><strong>What opportunities are there?</strong></h3>
<p>With the potential of having five different generations in the workplace at the same time, the opportunities to derive value from older workers are aplenty. As one of the oldest working generations, those over 50 have proven they are adaptable in the workplace as tech continues to advance and they continue to embrace it, as an example, with the inventions of&nbsp;<a href="https://www.godisageek.com/2021/03/the-best-inventions-of-the-past-50-years/" target="_blank" rel="noopener">Google, social media and mobile phones</a>&nbsp;occurring in their working careers. This ability to learn and adjust in the workplace should not be overlooked, as it&rsquo;s a vital skill that many of the younger workforce will not possess to such a level. It also assures organisations that older workers could confidently re-skill and assist in helping with the talent shortage.</p>
<p>There is also a great opportunity to rebalance the workplace with diverse opinions and mentoring programmes. It is undoubtably a good thing to have workers from as many generations as possible to create a dynamic and diverse workforce, and older workers can play a valuable role in supporting and nurturing new talent. Each generation has something to learn from the other, be it expertise or practical skills and a mentoring system would enrich the workplace and allows each employee to bring their own unique skills to the table.</p>
<p>Additionally, many employers have opted to take part in the&nbsp;<a href="https://www.4dayweek.com/ukpilot" target="_blank" rel="noopener noreferrer">four-day working week pilot</a>&nbsp;programme, with other countries such as New Zealand and Belgium embracing this too. With the four-day working week and flexible and hybrid working models offered regularly by employers, many benefits that workers over 50 desire are already in place. Employers could also offer the option to job share to maintain a heathy work/life balance and avoid unnecessary stress in the workplace.</p>
<p>Without doubt there are opportunities for organisations to bolster their hiring through directly creating attraction and retention campaigns for older workers, and this is something that we will absolutely be focussing on in our client solutions.</p>
<p>How do you think the over 50s will influence the workplace? Let me know&nbsp;<a target="_blank" rel="noopener noreferrer">here</a>. For more Lorien insights,&nbsp;<a href="https://www.lorienglobal.com/insights">click here.</a></p>

As the tech skill shortage continues, organisations are looking at all solutions possible to solve this problem. Often, our tendency is to look to the next generation: investing in early talent schemes, for example. But does our obsession with ‘what’s next’ mean that we are missing out on talent towards the other end of the spectrum?

Are over 50s being overlooked?

<p>Although the word &lsquo;metaverse&rsquo; has been floating around in&nbsp;<a href="https://bigthink.com/the-future/metaverse/" target="_blank" rel="noopener noreferrer">science fiction novels</a>&nbsp;for decades, internet searches for&nbsp;<a href="https://www.mckinsey.com/business-functions/growth-marketing-and-sales/our-insights/marketing-in-the-metaverse-an-opportunity-for-innovation-and-experimentation" target="_blank" rel="noopener noreferrer">the term increased by 7200% last year</a>&nbsp;when Meta &ndash; formerly Facebook - CEO Mark Zuckerberg announced he was building a metaverse that would become&nbsp;<a href="https://digitalagencynetwork.com/is-the-metaverse-the-future-of-digital-marketing/" target="_blank" rel="noopener noreferrer">&lsquo;the next internet&rsquo;</a>. But what is the metaverse, and how will it influence how we market in the future?</p>
<h3><strong>What is the metaverse?</strong></h3>
<p>On a base level, the metaverse is a virtual space that an individual can create and invite others to join. The spaces can be designed for a&nbsp;<a href="https://digitalagencynetwork.com/is-the-metaverse-the-future-of-digital-marketing/" target="_blank" rel="noopener noreferrer">host of activities</a>&nbsp;&ndash; to play, to learn, to shop or to create, alongside other uses. At its core, the metaverse will assist people in connecting with each other, growing communities, and easily developing businesses, so it&rsquo;s no surprise that many organisations are jumping on the chance to plunge in to the metaverse deep end.<br><br>However, the exact definition of what the metaverse is, or could become, has not yet been agreed on. For example, some experts predict that the&nbsp;<a href="https://www.wired.com/story/what-is-the-metaverse/" target="_blank" rel="noopener noreferrer">metaverse will be a new digital economy</a>, where users can create, buy, and sell goods.&nbsp;<a href="https://www.wired.com/story/what-is-the-metaverse/" target="_blank" rel="noopener noreferrer">Other companies refer to the metaverse as a virtual reality</a>&nbsp;with persistent virtual worlds that continue to exist when you&rsquo;re not playing, alongside an augmented reality. It is clear that the tech world has different predictions and expectations of what the metaverse will be, with no way to confirm who will be correct in their theories.&nbsp;<br><br>The metaverse is predicted to become an&nbsp;<a href="https://digitalagencynetwork.com/is-the-metaverse-the-future-of-digital-marketing/" target="_blank" rel="noopener noreferrer">$800 billion market by 2024</a>, and companies around the world are willing to immerse themselves in the relatively unknown, with Meta leading the way.&nbsp;<a href="https://www.computerworld.com/article/3653632/are-we-destined-to-work-in-the-metaverse.html" target="_blank" rel="noopener noreferrer">Mark Zuckerberg believes we will all work in a virtual reality environment</a>&nbsp;eventually and is encouraging more businesses to embrace the metaverse, with endless opportunities presented by metaverse technology. It is predicted that&nbsp;<a href="https://www.star-digital.co.uk/blog/what-does-the-metaverse-mean-for-the-future-of-digital-marketing" target="_blank" rel="noopener noreferrer">over 34 million homes will own VR headsets by 2024</a>, making the possibility of metaverse immersion even more likely, whilst experts believe that&nbsp;<a href="https://www.star-digital.co.uk/blog/what-does-the-metaverse-mean-for-the-future-of-digital-marketing" target="_blank" rel="noopener noreferrer">1.7 billion mobile users will be regularly using augmented reality</a>. Clearly the metaverse is an area of rapid development and future predictions play into its favour as 21st century tech users gear up to learn more.</p>
<h3><strong>Metaverse in the future of digital marketing</strong></h3>
<p>The impact of the metaverse on digital marketing is as yet unknown. However, there are already visible opportunities. It&rsquo;s clear that embracing the metaverse will target a younger audience, such as Gen Z as these generations are already&nbsp;<a href="https://influencermarketinghub.com/metaverse-marketing/">avid users of existing metaverses in online and VR games.</a></p>
<p>Digital marketers who use the metaverse will be able to reach out to customers in unique and creative ways as the metaverse exists and operates in real-time, enabling digital marketers to reach their target market at the right time. This is important for the industry as&nbsp;<a href="https://www.gartner.com/en/digital-markets/insights/what-is-web-3-0" target="_blank" rel="noopener noreferrer">63% of digital marketing leaders struggle to offer personalised experiences</a>&nbsp;&ndash; Web3, the third iteration of the internet, will assist marketing leaders to understand consumer demand and preferences. The information gathered from Web3&rsquo;s analytics will be used by businesses for targeted advertising and delivering relevant content &ndash; all of which is an advantage of being part of the metaverse.&nbsp;<br><br><a href="https://ethereum.org/en/web3/" target="_blank" rel="noopener noreferrer">Web3 is a term used for the newest version of the internet being created</a>, with an intent to give power back to the users in the form of ownership. The core ideas of Web3 are that it is decentralized, permissionless, uses cryptocurrency for spending and offers data that lives on the blockchain.<br><br>I personally believe that digital marketing will soon function exclusively in the metaverse. Although it is in the future, how companies adapt their marketing from traditional digital marketing and physical advertising, such as banners, will be critical to their future success.&nbsp;<br><br>But when exactly will it hit? It is hard to say &ndash; certainly the next few years. Some elements of the metaverse, particularly those involving Web3, are already in use right now. One example of this is Siri, the interactive Apple feature where a consumer will ask for specifics and Siri, a digital programme, will produce what you are looking for. Due to these existing elements, it is suggested that the transition in to the metaverse, and from Web2 to Web3, will occur quite quickly.&nbsp;</p>
<h3><strong>Limitations of the metaverse</strong></h3>
<p>Whilst the metaverse and Web3 is yet to fully arrive, digital marketing strategies are being changed to encompass these platforms when they become available, which brings with it some complications. One example of this is that&nbsp;<a href="https://www.gartner.com/en/digital-markets/insights/what-is-web-3-0" target="_blank" rel="noopener noreferrer">third-party cookies will soon be removed from existing web browsers</a>, making it difficult to track behaviours and target audiences, acting as a push towards metaverse and Web3 despite it not being available yet. It is not just business leaders that may be alienated by the integration of the metaverse either &ndash; due to the technological requirements, like VR lenses and top-tier computers, accessibility of the metaverse may be limited for many audiences. The current internet, Web2, is mostly accessible worldwide whereas the metaverse and Web3 seems to have an aura of luxury surrounding it due to the cost implications for many users. Due to the lack of accessibility, brands will need to take care when transferring their marketing strategies over to the metaverse as there is a&nbsp;<a href="https://salespanel.io/blog/marketing/metaverse-digital-marketing/" target="_blank" rel="noopener noreferrer">risk of alienating existing customers</a>.&nbsp;<br>There are also many&nbsp;<a href="https://salespanel.io/blog/marketing/metaverse-digital-marketing/" target="_blank" rel="noopener noreferrer">digital security risks</a>&nbsp;to be considered in the move to the metaverse as new technologies always bring the need for updated security measures involving data privacy and protection. Due to the advanced nature of the metaverse and Web3,&nbsp;<a href="https://salespanel.io/blog/marketing/metaverse-digital-marketing/" target="_blank" rel="noopener noreferrer">personal verification may involve the need for more data</a>&nbsp;from users and companies needing to be aware of their privacy risks.&nbsp;<br><br>As the metaverse will be such a unique and creative space, there will be pressure on marketers to create distinctive content, with an&nbsp;<a href="https://the-cma.com/5-ways-the-web-3-0-era-will-overhaul-digital-marketing-as-we-know-it/" target="_blank" rel="noopener noreferrer">emphasis on quantity too</a>. One blog per week won&rsquo;t cut it for the metaverse as customers will be attracted by short and blunt content that appears to them repeatedly, showing that a business&rsquo;s output needs to be high when the metaverse arrives.&nbsp;</p>
<h3><strong>Recruitment and the metaverse</strong></h3>
<p>There are no two ways about it; metaverse is the future, especially on our way out of a pandemic that shifted most things online. The metaverse is a new world that everyone will be welcome to. In the recruitment world, there are no specific skills required in candidates currently, which is a huge advantage for today&rsquo;s applicants as they begin to develop and upskill. Candidates who immerse themselves in metaverse tech will have the upper hand moving forward. We are in an evolving market, with new skills learnt this year potentially being redundant next year. This is reflected in the metaverse as candidates who do not immerse themselves into the metaverse/Web3 and learn how to take advantage of it from a marketing perspective, will be left behind.&nbsp;<br><br>How do you think the metaverse will change business? Get in touch with me at&nbsp;<a href="mailto:gary.wale@lorienglobal.com">gary.wale@lorienglobal.com</a>&nbsp;to share your thoughts. For more Lorien insights, click&nbsp;<a href="https://www.lorienglobal.com/business-solutions/specialist-markets" target="_blank" rel="noopener">here</a> to learn more about our digital market service offering and apply for jobs.</p>

What is the metaverse? And how will the metaverse change digital marketing? Lorien's Gary Wale explores.

Moving to the metaverse

<p>For the last decade, big data has been a buzzword for organisations beginning their move into the digital stratosphere. Companies from sectors as diverse as retail and healthcare believed that big data &ndash; and AI &ndash; could effectively solve their data issues with its in-depth analytical capabilities and computing power. But big data isn&rsquo;t a one-method-fits-all, as many organisations have come to realise.</p>
<p>Data remains the foundation for organisations of all sizes and continues to play a key role in predicting behaviours, driving innovation, looking at trends, cost saving and many other features. But does that mean that data has to be big to be powerful? In this blog, I&rsquo;ll analyse the rise &ndash; and fall &ndash; of big data&rsquo;s hype and answer the question we&rsquo;re all wondering &ndash; is big data still relevant?</p>
<h3><strong>Big data vs. small data &ndash; what&rsquo;s the difference?</strong></h3>
<p>Big data &ndash; in case you&rsquo;ve missed it &ndash; is data that is too complex, widespread, rich, or high volume to be easily interpreted by traditional statistical methods (or crucially by the human eye) and requires specific software and expertise to manage.</p>
<p>At first glance, big data in its raw form does not provide a lot of insight without refining it. But once the data begins to be broken down into smaller parts, it can provide useful insights in real-time dashboards. Even though this process can be costly and time-consuming, larger organisations will always have big data sets that will require analysis and so big data will continue to be prevalent in these organisations.</p>
<p>In comparison, small data is easily interpreted by humans due to the volume and format, with the analysis of small data involving more precise, bite-sized metrics. Despite its tiny volume size, small data can be collected, analysed, and acted on relatively quickly, making it useful for assisting with rapid business decisions.</p>
<p>Although big data has become more widespread,&nbsp;<a href="https://www.forbes.com/sites/forbestechcouncil/2022/03/24/small-data-big-impact-making-the-most-of-ai-with-less/?sh=1495e714ff66" target="_blank" rel="noopener noreferrer">Forbes predict</a>s&nbsp;that we will see an increased focus on small data as this approach allows a more agile and scalable business model for many companies, alongside opening the door for more refined data models. Small data also works hand-in-hand with AI and TinyML, a subfield of machine learning that uses traditional ML algorithms to help process smaller data sets faster and more accurately on limited hardware, such as a mobile phone.</p>
<p>Looking ahead, there are many businesses &ndash; particularly small start-ups &ndash; that will want to utilise machine learning, with TinyML offering them the opportunity to do so without the major cost implications. This suggests that small data will become a more popular choice for organisations as they look to cut costs and maximise their data sets.</p>
<h3><strong>Why are businesses moving towards small data?</strong></h3>
<p>Since the mass disruption of the COVID-19 pandemic, data and analytics leaders have been forced to change the way they look and think about their data. Now more than ever it is important for leaders to have the tools and processes in place for them to bounce back from unexpected disruption, and small data plays into this new plan. Small data will amplify business leaders&rsquo; ability to identify key technology trends and priorities &ndash; enabling greater agility.</p>
<p>Additionally, the collection of extremely large data sets over the past decade has meant that many organisations haven&rsquo;t been able to get the full use of their data, which has proved to be costly and potentially wasted resources. As technology continues to evolve, organisations will be less reliant on big data for insights, and keener to get the most out of every inch of interpretable, small data within their organisations.</p>
<p>The small data preference has been reiterated by Gartner, with a prediction that, by 2025,&nbsp;<a href="https://www.gartner.com/en/newsroom/press-releases/2021-05-19-gartner-says-70-percent-of-organizations-will-shift-their-focus-from-big-to-small-and-wide-data-by-2025" target="_blank" rel="noopener">70% of organisations will have shifted their focus from big data to small data</a>. The shift towards automation combined with the use of smaller, more relevant data sets will have a large impact on business decisions, including the ability to be agile and reactionary.</p>
<h3><strong>Small data and AI</strong></h3>
<p>Organisations are aware that there are enormous amounts of data available to them, but they are often unsure on how to use it, especially when it&rsquo;s unstructured. This is where AI has become integral as it can analyse small and large data sets combined with structured and unstructured data.</p>
<p>The current shift towards small data will also provide greater control for feeding quality data into an AI model. For example, many organisations are accumulating large volumes of data but are only receiving general outcomes that are non-specific and cannot gain any valuable insight, leading to wasted data. This contrasts to smaller data sets that can be used to train AI to produce more refined models that will be functional and applicable within their business.</p>
<p>Small data techniques are constantly advancing, and this brings increased accuracy, efficiency, and transparency &ndash; all of which will save time and provide high quality data. Because of this, small and wide data could be at the forefront of data strategies moving forward for many years to come. I believe it is imperative that organisations continue to have access to big, small, and wide data sets, however I am aware that the pandemic has shown that organisations need to adapt and small data fits well into a flexibility model.</p>
<p>For more insights into big and small data, read Lorien&rsquo;s Data Domination whitepaper&nbsp;<a href="https://www.lorienglobal.com/insights/data-domination" target="_blank" rel="noopener">here.</a>&nbsp;Alternatively,&nbsp;<a href="https://www.lorienglobal.com/jobs" target="_blank" rel="noopener">view</a>&nbsp;our latest data roles, or if you have any queries on the blog, please contact me at&nbsp;<a target="_blank" rel="noopener noreferrer">nathan.ballin@lorienglobal.com</a>.</p>

Data remains the foundation for organisations of all sizes and continues to play a key role in predicting behaviours, driving innovation, looking at trends, cost saving and many other features. But does that mean that data has to be big to be powerful?

Is big data still relevant?

<p>We now exist in a world where tech vacancies are&nbsp;<a href="https://technation.io/news/tech-hiring-jobs-skills-2021/" target="_blank" rel="noopener">42% higher than they were pre-pandemic</a>, and salaries in the tech sector are&nbsp;<a href="https://technation.io/a-decade-of-uk-tech/" target="_blank" rel="noopener">36% higher than they were in 2015</a>.&nbsp;</p>
<p>As a result, organisations have to be more proactive than ever in ensuring that candidates in the market see them as a viable employer, whether through the power of their EVP / CVP, market presence, or sheer recruitment activity. It has never been more important for an organisation to stand out amongst its peers and have a clear message to this market.</p>
<p>You&rsquo;ve probably already considered some of the glossier ways you can do this, but have you invested in your candidate experience yet?</p>
<p>Quite often, process can be overlooked as part of your proposition, but prompt timelines and transparency go a long way in developing trust in what your organisation is offering. And trust us, in this climate, being memorable matters.&nbsp;<br><br>So how can you use your candidate experience to hire and inspire talent?</p>
<h3><strong>Get your timing right</strong></h3>
<p>How long should your process be? Too short and your candidate might not feel like they know you well enough to decide on an offer; too long and they risk being snapped up by a competitor.&nbsp;<a href="https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/study-most-job-seekers-abandon-online-job-applications.aspx" target="_blank" rel="noopener noreferrer">60% of job seekers have quit an application process because of its length and complexity</a>.<br><br>Lorien research suggests that the optimum time for a permanent candidate to be in process is between 30.5 and 31.5 days from CV submission. After 49 days, candidates are more likely a reject a job offer. Candidates offered at 21 days left are just as likely to say yes as those at 30 days &ndash; but are much less likely to actually start.</p>
<h3><strong>Make use of your hiring managers</strong></h3>
<p>Recent&nbsp;<a href="https://www.microsoft.com/en-us/worklab/work-trend-index" target="_blank" rel="noopener noreferrer">research</a>&nbsp;from Microsoft found that the role of the hiring manager in bedding in new starters has increased over the last two years, with new hires relying on their manager 20% more than pre-pandemic. Even in our new hybrid way of working, hiring managers can be incredibly influential for candidate experience. New starters who were supported by an active hiring manager were&nbsp;<a href="https://www.microsoft.com/en-us/worklab/work-trend-index" target="_blank" rel="noopener noreferrer">3.5 times more likely to say they were satisfied with their onboarding</a>. And a satisfied employee means a better chance of retention.<br><br>We can incorporate this knowledge into the later recruitment and onboarding process &ndash; notorious periods of risk for candidate poaching.&nbsp;<a href="https://www.linkedin.com/business/talent/blog/talent-acquisition/strategies-to-improve-candidate-experience#:~:text=But%20currently%20only-,7%25,-of%20candidates%20receive" target="_blank" rel="noopener noreferrer">Less than half (46%) of new hires receive a phone call from their new hiring manager prior to starting</a>&nbsp;&ndash; and this is a great opportunity to keep candidates bought-in and excited for the opportunity.<br><br>For one Lorien client, including hiring managers in the candidate experience journey resulted in reducing early leavers to less than 1%. In addition to streamlining the process, improving feedback loops, and creating EVP-boosting brand content for candidates, Lorien rolled out candidate experience training courses to over 200 hiring managers and created a hiring manager toolkit. Not only did the new process help to cut time-to-hire by a third, but it also kept candidates engaged &ndash; resulting in better employee retention.&nbsp;</p>
<h3><strong>Always give feedback</strong></h3>
<p>It sounds so simple, but you would be surprised how important feedback is to candidate experience.&nbsp;<a href="https://www.linkedin.com/business/talent/blog/talent-acquisition/strategies-to-improve-candidate-experience#:~:text=But%20currently%20only-,7%25,-of%20candidates%20receive" target="_blank" rel="noopener">52% of candidates who receive feedback would like to continue a relationship with the employer</a>&nbsp;&ndash; regardless of how the interview went.<br><br>With&nbsp;<a href="https://www.linkedin.com/business/talent/blog/talent-acquisition/strategies-to-improve-candidate-experience#:~:text=But%20currently%20only-,7%25,-of%20candidates%20receive" target="_blank" rel="noopener noreferrer">only 7% of candidates receiving a phone call for a rejection</a>, and a massive&nbsp;<a href="https://www.forbes.com/sites/jackkelly/2021/02/17/a-new-study-by-indeed-confirms-that-ghosting-during-the-hiring-process-has-hit-crisis-levels/?sh=6e1cd5999c4e" target="_blank" rel="noopener noreferrer">77% of job seekers reporting having been ghosted by a prospective employer since COVID-19</a>, this is a clear opportunity to scoop up silver medallists and make sure that your brand reputation is spotless in the market. Remember, word travels fast and&nbsp;<a href="https://www.careerarc.com/blog/candidate-experience-study-infographic/" target="_blank" rel="noopener noreferrer">nearly three quarters (72%) of candidates that receive a bad experience will share it online or in person</a>.<br><br>Feedback also goes both ways &ndash; with&nbsp;<a href="https://www.careerarc.com/blog/candidate-experience-study-infographic/" target="_blank" rel="noopener noreferrer">just one in four employers asking directly for feedback from candidates</a>, this is a great way to get some candid views on what you&rsquo;re doing well and what you could be doing better.</p>
<h3><strong>Be transparent and responsive</strong></h3>
<p>Set your candidates up for success by being clear about what you&rsquo;re looking for from the outset. The sooner you can provide information about the interview and recruitment process the better &ndash;&nbsp;<a href="https://www.linkedin.com/business/talent/blog/talent-acquisition/stats-key-to-providing-great-candidate-experience" target="_blank" rel="noopener noreferrer">48% of candidates respond positively to receiving information on interviews beforehand</a>. Being clear about expectations, stages and decision makers will help your candidates prepare for interviews more effectively &ndash; enabling them to put their best foot forward. Meanwhile regular communication and expectation management will keep even the most desirable candidates engaged while they work through the process.&nbsp;<br><br>Transparency is also important from the outset &ndash; clear job descriptions, details of compensation, and expectations around things like flexibility will all help to attract the right talent.&nbsp;</p>
<h3><strong>Invest in inclusive practices</strong></h3>
<p>In addition to being the right thing to do, embracing inclusion and diversity as a core recruitment practice can also widen the talent pool. And a diverse business, in turn, can boast business benefits including greater innovation, employee satisfaction, and higher turnover. Unconscious bias training, balanced interview panels, redacted CVs and neutral language can all help to make the recruitment process feel more inclusive and equitable. Perhaps of interest is that ED&amp;I is also now a tipping point for all applicants &ndash;&nbsp;<a href="https://www.linkedin.com/business/talent/blog/talent-acquisition/what-candidates-really-think-about-diversity-statements#:~:text=statement%2C%20two%2Dthirds%20(-,67%25,-)%20of%20the%20respondents" target="_blank" rel="noopener noreferrer">67% of candidates place high importance on ED&amp;I statements that are empathic and intentional</a>&nbsp;and&nbsp;<a href="https://www.glassdoor.com/employers/resources/hr-and-recruiting-stats/?isid=enterprisehub_us&amp;ikw=enterprisehub_us_lead%2Flosing-top-talent-to-the-competition-start-by-assessing-your-employer-branding_textlink_https%3A%2F%2Fwww.glassdoor.com%2Femployers%2Fresources%2Fhr-and-recruiting-stats%2F" target="_blank" rel="noopener noreferrer">one in three job seekers would not apply to a company that did not have a diverse workforce</a>. That means organisations hoping to attract candidates from all walks of life can no longer get by on bland statements and empty promises.&nbsp;<br><br>We&rsquo;re proud to have been partnered with many of our clients on ED&amp;I initiatives with industry-leading diversity results. For example, for one longstanding Lorien partner, we have contributed to a 37% female intake in technology, compared to an industry average of 17%. We&rsquo;ve seen first-hand the difference that being clear, sincere, and intentional about your ED&amp;I can make to talent acquisition. Putting ED&amp;I at the heart of your process will mean a fairer experience for applicants, and by giving every candidate the chance to shine at interview, you may find talent that you would have otherwise missed.</p>
<h3><strong>Harness your EVP</strong></h3>
<p>There is no better way to build an authentic sense of your brand and encourage candidates with the right &lsquo;fit&rsquo; to self-select into your process than to ensure that your core culture, values, and ethos as an employer are threaded throughout your attraction and recruitment process.&nbsp;<a href="https://www.glassdoor.com/employers/resources/hr-and-recruiting-stats/?isid=enterprisehub_us&amp;ikw=enterprisehub_us_lead%2Flosing-top-talent-to-the-competition-start-by-assessing-your-employer-branding_textlink_https%3A%2F%2Fwww.glassdoor.com%2Femployers%2Fresources%2Fhr-and-recruiting-stats%2F" target="_blank" rel="noopener noreferrer">86% of HR professionals believe that recruitment is becoming more like marketing</a>, as organisations compete for top talent. And with good reason &ndash;&nbsp;<a href="https://businessnewswales.com/79-of-job-seekers-likely-to-use-social-media-to-find-role/">79% of job seekers use social media as part of their job search</a>, and&nbsp;<a href="https://www.glassdoor.com/employers/resources/hr-and-recruiting-stats/?isid=enterprisehub_us&amp;ikw=enterprisehub_us_lead%2Flosing-top-talent-to-the-competition-start-by-assessing-your-employer-branding_textlink_https%3A%2F%2Fwww.glassdoor.com%2Femployers%2Fresources%2Fhr-and-recruiting-stats%2F" target="_blank" rel="noopener noreferrer">75% of job seekers look for an active employer brand when making a decision to apply</a>. Importantly,&nbsp;<a href="https://www.glassdoor.com/employers/resources/hr-and-recruiting-stats/?isid=enterprisehub_us&amp;ikw=enterprisehub_us_lead%2Flosing-top-talent-to-the-competition-start-by-assessing-your-employer-branding_textlink_https%3A%2F%2Fwww.glassdoor.com%2Femployers%2Fresources%2Fhr-and-recruiting-stats%2F" target="_blank" rel="noopener noreferrer">92% of people would be open to a new opportunity if the company had an excellent reputation</a>, meaning that investing in your employer value proposition (EVP) really can help you cinch passive talent.&nbsp;<br><br>In addition to investing in promoting your EVP externally, organisations might want to consider how they can continuously promote their brand to candidates in process &ndash; candidate packs, office tours (where possible), and talking through values can all help candidates envisage what it might be like to one day work for you.&nbsp;<br><br>Many Lorien clients choose to partner with us for our recruitment marketing capabilities, which can be added on to any of our talent solutions models, either for isolated work or as ongoing, dedicated resource.&nbsp;</p>
<p>Some examples of how Lorien have helped clients to share their EVP include leveraging social media, running events, designing rich content, creating candidate packs, and building careers websites. For instance, for one client in the financial services sector, Lorien produced 11 events, 50 videos, and over 200 social posts in the first year to position the business as an employer of choice for digital talent. These activities resulted in over 5,000 people engaging with the brand. In a separate example, a focus on direct hire for an insurance client (which including a dedicate onsite resource, strategic initiatives, ownership of a Glassdoor account and the creation of a careers website) resulted in a 174% increase in direct applications and an increase in referrals.&nbsp;<br><br>We hope you&rsquo;ve enjoyed reading these tips for creating an engaging candidate experience to beat the digital talent crunch. If you would like to explore any of these ideas further or would like more advice on standing out in a crowded market, please don&rsquo;t hesitate to get in touch at&nbsp;<a href="mailto:solutions@lorienglobal.com">solutions@lorienglobal.com</a>&nbsp;or check out our website for the latest insights.</p>

Need to recruit tech talent? Struggling with the competition? Here's how to build an unforgettable candidate experience - to attract, engage and retain.

Candidate experience: what the state of the market tells us about how to hire digital talent

<p>As the recruitment market evolves, and your organisation alongside it, you may be asking yourself whether what once worked for you still does &ndash; and if benchmarking is the answer. Your current contract could be coming up for renewal, you might be experiencing new challenges, or you might be simply wondering what else is out there. In some cases, you may feel you&rsquo;re not as important of a client as you once were &ndash; as I explored in my previous&nbsp;<a href="../../../../../../insights/what-it-means-to-be-an-important-client" target="_blank" rel="noopener noreferrer">blog</a>&nbsp;&ndash; and plan to act. Whatever your reasons for broadening your horizon, in my final blog of the series, I offer my advice on how best to benchmark your RPO or MSP provider and reveal just how easy it can be to assess your current service whilst learning about new potential partners.</p>
<h3><strong>Exploring the market &ndash; why benchmark?</strong></h3>
<p>Benchmarking can be formal or informal, but usually consists of an exploratory exercise where you ask a closed group of potential partners to submit a short proposal detailing how they would work with you and what their fees would be, which you can use as a comparison point for your current service. It&rsquo;s a great way of gathering information about the market to better understand how your current service is performing and what other options and enhancements might be out there. In many cases, benchmarking can help you to elevate your existing service and identify areas of improvement to focus on with your current partner. As a result, many benchmarking exercises result in a customer maintaining their current provider and working together to hone the solution. Occasionally, however, benchmarking instead helps you recognise that a different RPO or MSP partner may be better suited to your needs and gives you the option then to decide whether to embark on a formal tender process.</p>
<p>Effectively, benchmarking helps to answer the question: is the grass really greener?</p>
<p>I believe there is real value to be found in speaking to alternative suppliers &ndash; there is always a return on your investment. In addition to getting a measure of your current partner, benchmarking them against competitors will help you understand challenges in the market and how different providers are tackling them, potential areas for improvement, and new trends in the resourcing world. It can be easy to become slightly removed from market trends, and benchmarking can provide the perspective needed for new ideas &ndash; which can then be implemented with your current provider, or a new partner.</p>
<h3><strong>How does it work?</strong></h3>
<p>An ideal way to assess what&rsquo;s right for your business is to pick between 2-3 potential organisations who may be able to offer a fresh approach. It&rsquo;s sensible to select a range of sizes and provider specialisms to your current MSP or RPO partner to get a broad view of the market. The more information and data you can provide partners with on what you&rsquo;re looking for, the more accurate their proposals.</p>
<p>At Lorien, when asked to participate in a benchmarking process, we do the heavy lifting and provide you with a list of all the essential and desirable information we need in order to model a solution. We then build a short proposal that will help you to visualise what a partnership between Lorien and your business could look and feel like &ndash; covering everything from our proposed account team structure, target operating model, key bios, implementation approach, technology, and additional value add techniques we can bring. We will share indicative costs, and (if you can provide us with some basic spend data), we can also give estimated cost savings. As discussions progress and if you&rsquo;re comfortable to engage in more detail, we will offer presentations, workshops, Q&amp;A sessions, and technology demos to bring our proposal to life.</p>
<p>Exploring the market also provides a great opportunity to review alternative solutions as you speak with challengers to the usual providers and partners who specialise in your pain point areas &ndash; for example technology and digital. You can even conduct your benchmarking according to specific challenges you are facing, such as reducing cost-per-hire or finding niche talent, to see how different players would tackle the same problems. For instance, as a specialist in tech and digital talent solutions at scale, Lorien&rsquo;s RPOs and MSPs often boast direct delivery rates in excess of 85% whilst still offering agility and flexibility - a competitive advantage that many enterprise providers would struggle to replicate.</p>
<p>One of the best things about benchmarking is that beyond providing feedback, it is obligation-free! I&rsquo;ve found during these discussions that some customers realise quickly that things are far from broken with their current partner and have gone on to work collaboratively with them to find ways to bring cost down with cost control initiatives.</p>
<p>Either way, by the end of our discussions, you will be equipped with all the tools to make an informed decision on the future of your current partnership.</p>
<h3><strong>Keeping your partner in the loop</strong></h3>
<p>If you&rsquo;re ready to start a benchmarking process, you may wonder whether you should feel obliged to tell your existing supplier that you&rsquo;re exploring other options. In short &ndash; no. There is no obligation to inform them of your exploratory initiative &ndash; but many customers do choose to do so to give their supplier the option to re-propose their service or leverage a better deal. What you share with your current partner, and how much, is subjective based on your relationship and the level of service you are receiving today. I personally believe that sharing this information provides your current partner with a motivation for them to curate a better deal for your business, however it is dependent on your feelings and the closeness of your partnership today.</p>
<p>Selecting a new RPO or MSP provider can be a time-consuming and energy intensive process. If you aren&rsquo;t completely satisfied with your current provider, but you aren&rsquo;t sure what else is out there or whether you&rsquo;re ready to make the leap, benchmarking can be a useful activity to learn more about prospective partners and see where you could be missing out.</p>
<p>If you are interested in learning more about Lorien&rsquo;s MSP and RPO services,&nbsp;<a href="https://www.lorienglobal.com/business-solutions/rpo-total-talent-acquisition" target="_blank" rel="noopener">click here</a>. We also offer many other talent solutions which are available to view&nbsp;<a href="https://www.lorienglobal.com/business-solutions" target="_blank" rel="noopener">here</a>. If you have any queries or further questions, please contact me at&nbsp;<a href="mailto:joanna.fagbadegun@lorienglobal.com" target="_blank" rel="noopener">joanna.fagbadegun@lorienglobal.com</a>.</p>

As the recruitment market evolves, and your organisation alongside it, you may be asking yourself whether what once worked for you still does – and if benchmarking is the answer. Your current contract could be coming up for renewal, you might be experiencing new challenges, or you might be simply wondering what else is out there.

The value and ease of benchmarking your MSP or RPO partner

<p>You might be surprised how often I&rsquo;m asked that question, particularly by business leaders who are working with an outsourcing recruitment partner (e.g. MSP/RPO) to drive their digital transformation. Shouldn&rsquo;t my partner be making our digital journey easier? Why aren&rsquo;t we seeing better results? Is the talent even out there?</p>
<p>If you&rsquo;re struggling to compete in this fast-paced market, it might be because you&rsquo;re putting your faith in the wrong places. In this blog, I&rsquo;ll be discussing the all-important question, &lsquo;can your current MSP or RPO partner find the tech and digital talent you need&rsquo;, and why it&rsquo;s so important to partner with a business that knows the market inside-out.</p>
<h3><strong>Moving towards a digital future</strong></h3>
<p>Business priorities have changed significantly over the last couple of decades. When recruitment outsourcing first emerged &ndash; around 20 years ago &ndash; capability in technology hiring was considered a core need, but not necessarily the highly critical one it is now.</p>
<p>Today, technology leaders are key decision makers, sitting at the top table and playing a strategic role in the direction a business will take. In current times, how a technology function operates and integrates is crucial to a company&rsquo;s success. Businesses are becoming more and more technology-lead, so it follows that any recruitment partner you choose to work with must have capability and expertise in the tech and digital space.</p>
<p>The beauty of this growing demand for technology skills is that it has born more versatile talent solutions. Specialism is no longer separated from scale or stability, and customers that are investing in digital no longer need to choose between largescale generalists and niche PSLs.</p>
<h3><strong>Achieving specialism at scale</strong></h3>
<p>In my opinion, to deliver a successful MSP or RPO that leverages direct sourcing techniques to amplify a customer&rsquo;s brand, and to provide this across sectors such as e-Commerce, Financial Services, IT Services and Professional Services, your talent solutions provider needs more than just a few IT recruiters nestled amongst a bank of generalists &ndash; they need what Lorien offers; a delivery engine containing hundreds of tech experts who know how to engage, attract and curate top talent for your business.</p>
<p>Lorien is one of the top three technology staffing organisations in the UK, and we&rsquo;re also a member of the largest recruitment group in the country - the Impellam Group. Our specialism in tech and digital sourcing, our understanding of the technology landscape and the extensive proprietary candidate database we have means we can source niche talent for our customers across permanent, contingent and SOW. In most cases we deliver over 90% direct sourcing in tech and digital for our MSP and RPO clients.</p>
<p>From my perspective, working with a tech specialist will give you:</p>
<ul>
<li>Agility to changing market conditions due to our knowledge, network, and expertise</li>
<li>Expert-to-expert engagement with recruiters who speak the same language as their tech candidates, and as a result find the &lsquo;invisible&rsquo; talent your business needs</li>
<li>An understanding of tech and digital candidate sentiment, the communities they engage in, and their key motivators for a move</li>
</ul>
<p>So how can you spot a provider that truly understands the digital landscape?</p>
<h3><strong>Identifying a tech specialist</strong></h3>
<p>The heritage of technology recruitment has run deep through Lorien for the past 40 years. If tech and digital hiring is a pain point for your business, we recommend deep diving when you&rsquo;re talking to a potential RPO or MSP partner and asking for data and evidence on their prowess in this space. For example, they may advise that they are delivering, on average, 75% direct sourcing for a comparable client but when you break it down into which skillsets they are succeeding in direct, and which skillsets they are ultimately using agencies for, you may be surprised to learn that non-tech roles are being sourced directly but tech roles go out to costly agencies much more frequently.</p>
<p>I would also encourage potential clients to look at what their RPO or MSP provider is doing from a CSR and E,D&amp;I tech perspective &ndash; is your potential partner investing in the future of tech with a long-term view? At Lorien, we are keen supporters of the Tech Talent Charter, MAMA.codes and TechGirls, aimed at powering diversity within the future of tech.</p>
<p>So, when you&rsquo;re considering your next recruitment partner, take time to understand if they are true tech and digital recruitment experts, and (dare I even say!) consider looking beyond the household names.</p>
<p>Today I&rsquo;m definitely seeing more clients and potential partners thinking more broadly, looking beyond some of the better-known RPOs and MSPs to discover tech-specialist talent solutions providers, like Lorien, who can deliver at scale.</p>
<p>If you&rsquo;d like to learn more about our tech and digital talent solutions and suite of recruitment services, please contact me at&nbsp;<a href="mailto:joanna.fagbadegun@lorienglobal.com." target="_blank" rel="noopener">joanna.fagbadegun@lorienglobal.com.</a></p>

If you’re struggling to compete in this fast-paced market, it might be because you’re putting your faith in the wrong places. In this blog, I’ll be discussing the all-important question, ‘can your current MSP or RPO partner find the tech and digital talent you need’'

Can your current recruitment partner find the tech and digital talent you need?

<p>Organisations are continuing to transition to cloud computing following the pandemic, with the cloud world now offering a host of platforms to explore. Three platforms, however, have established themselves as &lsquo;big names&rsquo; and are the leading the way in cloud service platforms: Amazon Web Service (AWS), Azure (Microsoft) and Google Cloud Platform (GCP). Between the three platforms, they collectively harvested&nbsp;<a href="https://www.theregister.com/2022/05/02/cloud_market_share_q1_2022/" target="_blank" rel="noopener">65% of global spend on cloud computing</a>&nbsp;in Q1 2022 and have outgrown their competition rapidly, leaving other platforms to explore very niche areas in cloud platforms.</p>
<p>As tech experts, Lorien follows the cloud platform market closely in order to inform clients and candidates of any crucial news. We believe it is important for those that serve the cloud platform market to understand how different players will influence the direction of demand.</p>
<p>In our newest blog series, we explore each of the above platforms &ndash; covering their rise to becoming a well-known platform in the cloud industry, the unique features it offers customers and what I think is next for the platform. We start with Google Cloud Platform<a href="https://www.zdnet.com/article/the-top-cloud-providers-of-2021-aws-microsoft-azure-google-cloud-hybrid-saas/" target="_blank" rel="noopener noreferrer">, which is third on the league table on cloud platforms</a>&nbsp;and has gained traction quickly despite being a late entrant to the cloud platform world. We have personally seen huge growth in GCP demand over the last year and that&rsquo;s why we&rsquo;ve chosen to begin with this platform. If you&rsquo;re interested in learning more about roles in GCP, please contact me on&nbsp;<a target="_blank" rel="noopener noreferrer">kaz.yaqub@lorienglobal.com</a>.</p>
<h3><strong>The rise of GCP</strong></h3>
<p>Google Cloud Platform was first founded in 2006, with an official launch in 2011 &ndash; a move that has since secured its place in the three-horse race of cloud services between AWS and Azure. In over a decade of operation, GCP has attracted clients such as&nbsp;<a href="https://interconnected.blog/aws-gcp-real-winners-in-snapchat-growth/" target="_blank" rel="noopener noreferrer">Snapchat</a>,&nbsp;<a href="https://www.cnbc.com/2020/11/16/airbnb-received-cloud-contract-extension-s-1-reveals.html" target="_blank" rel="noopener noreferrer">Airbnb</a>&nbsp;and&nbsp;<a href="https://cloud.google.com/customers/featured/paypal" target="_blank" rel="noopener noreferrer">Paypal</a>&nbsp;as the cloud has become a fixed cost to many businesses.</p>
<p>GCP has experienced significant growth which has only been emphasised further since the pandemic, with organisations realising how essential the cloud is for business and home working. Alongside pandemic growth, GCP cut its operating loss from&nbsp;<a href="https://www.infoworld.com/article/3633195/will-google-cloud-ever-win-over-enterprises.html" target="_blank" rel="noopener">$1.4 billion in Q2 2020 to $591 million by Q2 2021</a>&nbsp;&ndash; an impressive feat given its flexible offerings. GCP has continued to grow its revenue by 50% per year and has established itself as a leading player amongst large competitors in the cloud sphere.</p>
<p>When compared to Google&rsquo;s other offerings, GCP&rsquo;s expansion is vast, particularly within their workspace. In the first quarter of 2022, GCP had increased its employee&nbsp;<a href="https://www.computerweekly.com/news/252516403/Disappointing-earnings-at-Google-but-cloud-still-strong#:~:text=Revenue%20for%20the%20quarter%20grew,operating%20loss%20of%20%24931m." target="_blank" rel="noopener noreferrer">headcount by 7,400</a>, with a majority of new workers employed for technical roles. With an ever-increasing income and workplace, it is unsurprising that GCP continues to be on the rise as a leading cloud service provider.</p>
<h3><strong>Making a mark</strong></h3>
<p>GCP offers a diverse range of services for big data, machine learning, IoT and security and developer tools. There is a&nbsp;<a href="https://cloud.google.com/blog/topics/inside-google-cloud/whats-new-google-cloud">regularly updated blog</a>&nbsp;offering insight into any new updates and services offered by GCP, with new announcements weekly &ndash; such regular updates are a rarity in the cloud sector.</p>
<p>Additionally, GCP is unique in its approach towards security, with Google Cloud VP and GM Sunil Potti highlighting that&nbsp;<a href="https://www.cybersecuritydive.com/news/google-cloud-security-advance/624187/" target="_blank" rel="noopener noreferrer">&ldquo;security is an enabler and differentiator for Google Cloud&rdquo;</a>, a statement which was only solidified by&nbsp;<a href="https://www.protocol.com/enterprise/google-cloud-security-aws-azure" target="_blank" rel="noopener noreferrer">Google&rsquo;s $500m acquisition of security company Siemplify</a>&nbsp;for security orchestration, automation and response in January 2022. As GCP aims to rise above its third place in the public cloud market, it is trying to establish itself as a prevalent player in the security sector. We have recently seen&nbsp;<a href="https://www.protocol.com/enterprise/google-cloud-security-aws-azure" target="_blank" rel="noopener noreferrer">GCP pledge to invest $10 billion over the next five years in cybersecurity</a>, and they have already made a number of multi-billion-dollar acquisitions in this space, including the Siemplify acquisition and a&nbsp;<a href="https://www.protocol.com/enterprise/google-cloud-security-aws-azure" target="_blank" rel="noopener noreferrer">$5.4 billion deal to acquire global cyber defence leader Mandiant</a>.&nbsp;</p>
<p>GCP is also making a mark in developer services, with an interest in offering back-end services to&nbsp;<a href="https://www.cnbc.com/2022/05/06/googles-cloud-group-forms-web3-product-and-engineering-team.html" target="_blank" rel="noopener noreferrer">customers interested in composing their own Web3 software</a>&nbsp;in order to become the first-choice platform for developers. The minds behind Web3 have created bespoke person-to-person systems that will challenge GCP&rsquo;s competition, with future plans hinting at the use of NFTs and cryptocurrency. With GCP following hot trends, it is evident they&rsquo;re keen to carve out their platform as an even bigger name in the cloud services industry.</p>
<h3><strong>GCP in the recruitment sphere</strong></h3>
<p>GCP strikes me as an excellent halfway point between Azure and AWS, with the consumer paying for what they use. With tools similar to AWS, and easier implementation, it&rsquo;s clear to see why many businesses choose to use both services hand-in-hand due to their likeness.</p>
<p>From my view of the industry, I feel that GCP may have unfairly suffered in the rankings due to skill shortages in the current labour market when compared to more established technologies. From my experience, many businesses want GCP experience, but not many candidates have experience with it. However, what we are hoping to see is candidates that are aligned with AWS functionality using those transferable skillsets and clients being willing to cross-train them and transfer them to GCP.</p>
<p>As Lorien&rsquo;s strategy is industry focused, we see these tools in a different light. Our various industry representatives &ndash; Richard in healthcare technology, Ben in financial technology, Zara in professional services, Vitash in retail and Oliver in manufacturing and aviation &ndash; are all able to utilise the variety of tools GCP offers to customers.</p>
<p>From a candidate&rsquo;s perspective, GCP can be used to develop and upskill your careers with the opportunity to undertake any of the 765,000 active technical certifications and earn a Google Cloud digital skill badge that candidates can share on their CV and social profiles. Statistics provided by Google show that&nbsp;<a href="https://cloud.google.com/resources/skill-badge-impact-report" target="_blank" rel="noopener noreferrer">82% of people agreed skill badges</a>&nbsp;awarded by Google helped to showcase their growing cloud skills, enabling candidates to capitalise on their GCP skills to secure high-paying roles.</p>
<p>In the remaining six months of 2022, I predict that more finance and banking businesses will lean towards GCP. However, these organisations will still have an AWS or Azure solution to maximise their usage. This may also lead to many businesses moving away from AWS and Azure in the year ahead and becoming more GCP focused.</p>
<p>For more insights into the Cloud and DevOps industry,&nbsp;<a href="../../../../../../insights?tag=cloud&amp;region=uk">click here</a>. Lorien also has a variety of job opportunities in the sector which are available to&nbsp;<a href="../../../../../../jobs">view here</a>. If you have any further questions please contact me on&nbsp;<a target="_blank" rel="noopener noreferrer">kaz.yaqub@lorienglobal.com</a>.</p>
<p>s into the Cloud and DevOps industry, click here. Lorien also has a variety of job opportunities in the sector which are available to view here. If you have any further questions please <a href="https://www.lorienglobal.com/contact-us">contact us.</a></p>

In our newest blog series, we explore each of the above platforms – covering their rise to becoming a well-known platform in the cloud industry, the unique features it offers customers and what I think is next for the platform.

Google Cloud Platform – last in the cloud race or unique innovator?

<p>When you&rsquo;re going through the sales process, potential recruitment partners will ensure that you feel a top priority client. In the early days of a new recruitment partnership, as the account stabilises and optimises, you&rsquo;ll feel the love of their senior executives and will likely regularly meet the MD or CEO.</p>
<p>Three, four, maybe even five years on; is your RPO or MSP partner still as attentive? Have they lived up to expectations and delivered on their promises?</p>
<p>In my opinion, outsourcing even a portion of your recruitment is a big decision, and the solutions you put in place with your partner are likely to be complex yet will need to remain agile in this increasingly challenging market. It&rsquo;s therefore vital that you have a strong and trusted relationship with your recruitment partner, and that you can tangibly feel your importance to them.</p>
<p>In this blog, I hope to help you identify if you&rsquo;ve become an unimportant client and consider you how might take action.</p>
<h3><strong>Identifying your importance</strong></h3>
<p>If your talent solutions partner continues to consistently deliver on their promises made to you, during the sales process and beyond, then this to me demonstrates that you are an important client.</p>
<p>As an important client, your partner should neither be complacent nor be afraid to have difficult conversations. You chose them for their expertise in this space and for their ability to continually improve and adapt to your needs, even if it means re-shaping their model to support evolution. If you sense a lack of flexibility or willingness to adapt, which I believe are core requirements in an RPO or MSP partner, you may have cause to question how important you are to them as a client.</p>
<p>Another way to identify if you&rsquo;re an important client is to look at the quality and consistency of their account management team. Did you meet an excellent account manager during the sales process who supported implementation, Go Live and beyond &ndash; only to be moved internally to a larger (a.k.a. &lsquo;more important&rsquo;) account before the end of the initial contract term?</p>
<p>Although it&rsquo;s a hot market for recruiters right now, and all talent solutions providers are feeling the pain of relentless head-hunting and unprecedented salary inflation, if your current partner cannot retain their best people, or are choosing to move them away from your account, alarm bells should be ringing.</p>
<p>Similarly, your importance could be gauged by the involvement of your partner&rsquo;s senior leadership team. A clear signal that you truly matter is having executive-level sponsorship throughout the term of the contract, and not just during the RFP process, or for difficult conversations or remediation.</p>
<p>Lorien is an innovative and agile recruitment outsourcing provider, specialising in tech, digital and professional recruitment. It&rsquo;s our mission is to find good work for good people, and our staff are not just tech specialists who speak the same language as your hiring community, but we also ensure that they&rsquo;re a great fit for your business based on both experience and culture. Our long-tenured senior leadership team is focused on customer experience and satisfaction. We want to understand our clients at a deeper level and deliver candidates that are more than just a number.</p>
<h3><strong>Actions to take if you feel low priority</strong></h3>
<p>If informal feedback given during your weekly or monthly sessions with your partner results in no discernible improvement, then I would recommend utilising a formal review session as an ideal forum to raise any concerns or issues. If you are an important client, as soon as you reach out to your RPO or MSP partner they should be making themselves available to you, eager to understand more, and keen to respond, reply and if necessary, rectify.</p>
<p>If your issue relates to account team personnel, and it&rsquo;s the first time, I would always suggest both sides work collaboratively to reach an agreement on go forward actions &ndash; as an important client, your partner should place a heavy emphasis on your satisfaction but also on supporting their people. It may be that additional resource needs to be committed to the account to support the existing team, or on occasion coaching or L&amp;D courses may be useful.</p>
<p>However, if the issue relates more fundamentally to the service delivery, often evidenced by repeatedly missed SLAs, then your contract can guide you on this &ndash; via service credits for example. However sometimes you may find that the service levels in the contract no longer align to your company&rsquo;s core objectives, and it&rsquo;s worth reviewing them together with your partner to ensure they remain fit-for-purpose.</p>
<p>Ultimately, if you&rsquo;re feeling &lsquo;unloved&rsquo;, there is no harm in benchmarking your provider by speaking informally to other providers, talking to your network for references and other feedback, or seeking advice from peers online via LinkedIn, which offers opportunities to compare and contrast experiences. If you&rsquo;re interested in an informal benchmarking conversation, I&rsquo;m available at <a href="mailto:joanna.fagbadegun@lorienglobal.com" target="_blank" rel="noopener">joanna.fagbadegun@lorienglobal.com.</a></p>
<h3><strong>Does size matter?</strong></h3>
<p>If you don&rsquo;t feel that you are an important client to your recruitment partner, and decide to explore the market, a common question you may have is &lsquo;will the size of my RPO and MSP partner impact their ability to offer a best-in-class service, or my importance to them?&rsquo;. Simply put &ndash; no. Working with an enterprise (big) provider doesn&rsquo;t mean that they will naturally have better capability to deliver against your specific talent needs, or that with a smaller provider you&rsquo;ll suddenly be more important as a client.</p>
<p>Excellent service delivery is all about the internal workings of the RPO and MSP provider &ndash; for example, do they have a structure in place to enable their account managers and senior leaders to give the necessary time and attention to their clients from both a tactical and a strategic perspective? An internal structure which empowers a more than transactional relationship between partner and customer not only drives collaboration, proactivity and understanding, but will also keep everyone pulling in the same direction.&nbsp;</p>
<p>In addition, to this you should seek evidence of agility and flexibility &ndash; be sure that your potential partner&rsquo;s scale doesn&rsquo;t prevent them from being able to make decisions quickly or get caught up in layers of red tape. Speed of decision-making will deliver better results in the current fast-paced climate, so if you have changes that you need making quickly it helps to be reassured that your potential partner can take action swiftly.</p>
<p>A strong approach to attracting, engaging and retaining your future workforce is critical, so if you are concerned about whether you&rsquo;re a high priority client, I would encourage you to take action. Challenge your service provider to exceed your expectations, demand responsiveness and agility, and look for a partnership-led service where smart and credible specialists will deliver consistently for the ongoing growth of your brand. And if that doesn&rsquo;t work, there are a variety of options to take your business elsewhere.</p>
<p>If you&rsquo;re interested in learning more about Lorien&rsquo;s award-winning MSP/CWM and RPO/Total Talent solutions, <a href="https://www.lorienglobal.com/business-solutions">click here</a>. And please <a href="mailto:joanna.fagbadegun@lorienglobal.com" target="_blank" rel="noopener">contact me</a> if you have any queries or questions relating to our tech and digital specialist delivery capability, and our talent solutions service lines.</p>

In this blog, I hope to help you identify if you’ve become an unimportant client and consider you how might take action.

What it means to be an important client – and how can you tell if you’re not?

<p>As job vacancies within STEM reached&nbsp;<a href="https://techhq.com/2022/01/tech-jobs-in-uk-surpass-pre-pandemic-levels/" target="_blank" rel="noopener">record levels</a>&nbsp;in 2021, many candidates are looking at relocating around the UK in order to find a role that suits them. Money is pouring into STEM sectors, with the government&nbsp;<a href="https://www.gov.uk/government/news/23-million-to-boost-skills-and-diversity-in-ai-jobs" target="_blank" rel="noopener">using &pound;23 million to boost skills</a>&nbsp;and diversity in AI roles and the&nbsp;<a href="https://www.itpro.co.uk/business-strategy/careers-training/362078/it-vacancies-in-england-and-wales-up-105-in-2021" target="_blank" rel="noopener">UK tech sector raising &pound;29.4 million</a>&nbsp;in 2021. Clearly the UK STEM industry is booming, and candidates are spoiled for choice in choosing a location to work. This blog will highlight key areas in the UK that offer the most to STEM candidates and show that London isn&rsquo;t the only option when looking to relocate.</p>
<h3><strong>London</strong></h3>
<p>It comes as no surprise that England&rsquo;s capital is a hotspot for jobs within STEM. The tech sector currently accounts for&nbsp;<a href="https://www.standard.co.uk/business/one-in-five-london-jobs-is-now-in-tech-new-analysis-finds-adzuna-b956935.html" target="_blank" rel="noopener">more than one in five jobs</a>&nbsp;in London, with almost one third of tech businesses calling the capital home. Yet,&nbsp;<a href="https://www.standard.co.uk/business/one-in-five-london-jobs-is-now-in-tech-new-analysis-finds-adzuna-b956935.html" target="_blank" rel="noopener">tech roles make up over 11% of all vacancies in key London districts</a>.</p>
<p>On top of the high percentage of roles available, London is quickly becoming renowned for the&nbsp;<a href="https://www.cityam.com/london-fast-becoming-a-hotspot-for-crypto-jobs/" target="_blank" rel="noopener">current influx of cryptocurrency roles</a>&nbsp;and has cemented its place as a world leader in the sector with the second-highest number of roles in the world. As of April 2022, there are&nbsp;<a href="https://www.cityam.com/london-fast-becoming-a-hotspot-for-crypto-jobs/" target="_blank" rel="noopener">954 cryptocurrency roles with the majority based in London</a>&nbsp;as the digital trend reaches the UK. London has become a top choice for international tech firms to expand and has drawn more&nbsp;<a href="https://www.uktech.news/tech-hubs/the-south-east-of-england/london/london-us-tech-expansion-20220511">tech investment projects from America</a>&nbsp;than any other worldwide city in the last five years. Recent data shows&nbsp;<a href="https://www.uktech.news/tech-hubs/the-south-east-of-england/london/london-us-tech-expansion-20220511" target="_blank" rel="noopener">that London has attracted 251 tech investment projects</a>&nbsp;&ndash; which have in turn created 9,000 new roles &ndash; and have surpassed other cities such as Singapore, which has drawn only 154 tech investment projects.</p>
<p>Other established tech companies that already have a presence within the UK have focused their efforts in London such as&nbsp;<a href="https://www.uktech.news/tech-hubs/the-south-east-of-england/london/google-london-office-buy-20220117" target="_blank" rel="noopener">Google recently purchasing London&rsquo;s Central Saint Giles</a>&nbsp;building and expanding its current HQ. Overall, it is undeniable that London is a popular hub for STEM work and naturally tops the list of any tech giant wishing to expand, so perhaps it should also top the list of locations for STEM workers to relocate within the UK.</p>
<h3><strong>Manchester</strong></h3>
<p>Candidates who are not as convinced of the hustle and bustle of London are flocking to Manchester as an alternative, with roles in the tech sector now accounting&nbsp;<a href="https://aboutmanchester.co.uk/tech-sector-now-accounts-for-28-of-jobs-in-manchester/" target="_blank" rel="noopener">for 28% of the job market</a>&nbsp;in Manchester. A total of&nbsp;<a href="https://aboutmanchester.co.uk/tech-sector-now-accounts-for-28-of-jobs-in-manchester/" target="_blank" rel="noopener">26,844 new tech roles were on offer in Manchester</a>&nbsp;back in 2020, and the market has only been growing since then. With a lower population than London, candidates applying to STEM roles within Manchester feel they might have a better chance at securing a position, something that is sweetened with an&nbsp;<a href="https://aboutmanchester.co.uk/tech-sector-now-accounts-for-28-of-jobs-in-manchester/" target="_blank" rel="noopener">average salary of &pound;37.250</a>&nbsp;&ndash; 37.9% above the average salary in the city.</p>
<p>Manchester&rsquo;s recent initiative with Enterprise City and Tech Nation is also drawing in STEM candidates with aims to establish the next generation of STEM game changers. In its first 12 months, the initiative supported 227 individuals across 44 businesses &ndash; creating 74 jobs in the process &ndash; and is now in its third year of intake. To learn more about the initiative, visiting Enterprise City&rsquo;s page&nbsp;<a href="https://www.enterprisecityuk.com/exchange/" target="_blank" rel="noopener">here.</a></p>
<p>The city also benefits from housing Media City with companies such as BBC, ITV and Ericsson requiring many tech specialists to assist them alongside a range of start-up tech firms in and around Manchester. The city also hosts two crucial NHS trusts that offer clinical trials that offers another variety of STEM work to candidates. It is clear that Manchester can provide STEM workers with a diverse choice of work and has created a reputation for itself as a leading city within the STEM world.</p>
<h3><strong>Edinburgh and Glasgow</strong></h3>
<p>Slightly further afield from London, Edinburgh and Scotland are seeing a dramatic increase in STEM role openings. In September 2021, the UK government&nbsp;<a href="https://www.gov.uk/government/news/tech-jobs-increase-in-edinburgh-and-glasgow-as-sector-thrives" target="_blank" rel="noopener">released a report</a>&nbsp;showcasing Scotland as a fast-growing hotspot in the tech sector, with 30% of available vacancies within the tech sector in Edinburgh &ndash; the highest amount in any UK city. Glasgow is hot on Edinburgh&rsquo;s heels with&nbsp;<a href="https://www.gov.uk/government/news/tech-jobs-increase-in-edinburgh-and-glasgow-as-sector-thrives" target="_blank" rel="noopener">28% of the roles in the city being in tech</a>. Similarly to Manchester, many STEM candidates may be looking for more bang for their buck when it comes to income versus cost of living &ndash; something they&rsquo;ll definitely get in Glasgow as the government mentioned it as&nbsp;<a href="https://www.gov.uk/government/news/tech-jobs-increase-in-edinburgh-and-glasgow-as-sector-thrives" target="_blank" rel="noopener">the third most attractive city in the UK</a>&nbsp;when tech salary is compared to cost of living, a feature particularly attractive when compared to cities like London and Edinburgh.</p>
<p>Focusing on Edinburgh, the London-based KultraLab, a behavioural science and tech specialist, are preparing to&nbsp;<a href="https://www.scotsman.com/business/behavioural-science-tech-firm-to-create-25-jobs-with-edinburgh-hub-opening-3692843" target="_blank" rel="noopener">open up an Edinburgh hub</a>, having received more than &pound;2 million from investment firms to open the new facility which will generate new roles within STEM. Other corporations having a long-standing history in Edinburgh and are continuously evolving and, in turn, offering more roles, with companies such as Skyscanner, Amazon and Nationwide having flagship offices in Edinburgh which makes it such an attractive location for STEM candidates.</p>
<p>Glasgow isn&rsquo;t far behind Edinburgh&rsquo;s incredible STEM culture thanks to the recent development of&nbsp;<a href="https://www.uktech.news/tech-hubs/scotland/glasgow/glasgow-30m-tech-hub-20220505" target="_blank" rel="noopener">Bruntwood SciTech acquiring Glasgow&rsquo;s Met Tower</a>&nbsp;in order to offer it as a tech hub for spinouts and start-ups. Bruntwood Sci Tech, who focus on developing the science and tech sectors, plan to invest &pound;30 million into the building and intend to generate over 40,000 jobs over the next ten years. Similarly, Scott Logic, who provide a range of tech services to organisations like the Scottish Government and NatWest, have recently&nbsp;<a href="https://www.scottlogic.com/news/scott-logic-opens-glasgow-office" target="_blank" rel="noopener">opened an office in Glasgow</a>&nbsp;in order to utilise the vibrant tech community and wealth of talent within the city.</p>
<h3><strong>Cambridge</strong></h3>
<p>Recently named as the&nbsp;<a href="https://www.cambridge-news.co.uk/news/cambridge-news/cambridge-named-one-uks-top-23531987" target="_blank" rel="noopener">best city in the UK for women seeking jobs in tech</a>, Cambridge is truly an up and coming location for candidates within STEM. Alongside offering candidates an excellent quality of life and progress on the gender pay gap, Cambridge also has&nbsp;<a href="https://www.cambridge-news.co.uk/news/cambridge-news/cambridge-named-one-uks-top-23531987" target="_blank" rel="noopener">some of the highest salaries in the UK</a>&nbsp;with an average of &pound;62,500. Unlike the previous mentioned cities, however, Cambridge&rsquo;s smaller population means that there are fewer job roles within STEM on offer with&nbsp;<a href="https://www.cambridge-news.co.uk/news/cambridge-news/cambridge-named-one-uks-top-23531987" target="_blank" rel="noopener">1,500 current vacancies</a>.</p>
<p>The lack of vacancies in Cambridge may soon change as STEM corporations are noticing the draw of Cambridge and opening up shop. The CleanTech company Levidian is headquartered in Cambridge and&nbsp;<a href="https://www.uktech.news/climate-tech/levidian-700m-remove-co2e-uae-20220516" target="_blank" rel="noopener">recently signed a &pound;700m export deal</a>&nbsp;which will create 100 new jobs in Cambridge. Apple is also embracing Cambridge as they&nbsp;<a href="https://www.businessweekly.co.uk/news/property-and-construction/apple%E2%80%99s-new-cambridge-city-research-hq-ready-roll" target="_blank" rel="noopener">opened a research office in March 2022</a>&nbsp;with capacity for 900 employees &ndash; a move that promises more STEM roles in the city.</p>
<p>Most notably, the city is home to the world-famous University of Cambridge &ndash; currently ranked third in the world university rankings &ndash; which is one attractive feature due to the scientific discoveries made at the university. Cambridge also houses Cambridge Science Park, the oldest science park in the UK, that is a hub for STEM businesses with over 7500 employees from over&nbsp;<a href="https://www.cambridgesciencepark.co.uk/" target="_blank" rel="noopener">100 companies</a>.</p>
<p>&nbsp;</p>
<p>Considering relocating for your role? Whether you want a change in scenery, less commuting times, or a hybrid working situation in a high-growth tech community, Lorien works with clients all over the UK &ndash; including the locations mentioned above. For more candidate advice and insights&nbsp;<a href="https://www.lorienglobal.com/insights">click here</a>&nbsp;or&nbsp;<a href="https://www.lorienglobal.com/jobs">view all Lorien roles</a>&nbsp;within STEM to find the right location for you.</p>

As job vacancies within STEM reached record levels in 2021, many candidates are looking at relocating around the UK in order to find a role that suits them.

Relocating? Where to live if you work in STEM

<p>Recruitment is an industry that has evolved significantly over the last couple of decades. With huge changes made within the sector, I wanted to explain how core values have shifted in recent years and how this indicates a more positive outlook for the industry&rsquo;s future. Whether you are new to recruitment or an experienced hand (or even a client wanting to learn more), this blog will help you learn how to spot a recruitment business that is moving with the times &ndash; and naturally, I&rsquo;m including Lorien as one of them! We&rsquo;re also currently hiring across some very unique opportunities in the recruitment and talent solutions industry at the moment, so if you&rsquo;re interested, please check out our internal opportunities at the end of this blog.</p>
<h3><strong>The value of culture</strong></h3>
<p>Gone are the days of suits and ties and a &lsquo;Wolf of Wall Street&rsquo; attitude within recruitment, with a new age of recruitment ushering in a more personable culture and a better work-life balance. One obvious example is the new hybrid model that many recruiters, including Lorien, are incorporating in order to prevent the threat of burnout and ensure that people can still work hard whilst being comfortable.</p>
<p>At Lorien, our people-focused culture is driven from the top &ndash; from our Manging Director to each individual recruiter &ndash; and plays a key role in forming those key relationships. We also offer additional benefits for employees, such as big incentives and uncapped commission, mental health first aiders and a family-feel culture. This allows us to reward the hard workers at Lorien from day one and make them feel immediately comfortable by offering them mental health packages that ensure they&rsquo;ve always got someone available to speak with on any matter.</p>
<p>Career progression is also something that goes hand-in-hand with company culture and is a hot topic as of late. For myself at Lorien, I began as a Senior Consultant in 2013 and have worked my way up to Regional Director, with a few stops along the way. The previously mentioned people-focused culture has allowed me to progress my recruitment career in the way I want to and has provided me with invaluable experience at each stage of my progression, highlighting that a recruiter can climb the career ladder in the right environment.</p>
<h3><strong>The value of relationships</strong></h3>
<p>Recruitment is all about focusing on the people &ndash; both clients and candidates. At Lorien, we have excellent relationships with both parties and have many long-term clients that range from smaller start-ups to global organisations. Having a range of clients available to interact with ensures you&rsquo;re gaining valuable experience placing candidates in different sized businesses and collaborating with a diverse portfolio of clients.</p>
<p>I have found that Lorien recruiters are consultative and ensure that they are putting the best candidate for the role forward, regardless of their experience, by understanding exactly what the client is looking for. This leads us to working with some interesting candidates from a mixture of backgrounds and making a lasting impression on them, therefore forming another connection in a different sector.</p>
<p>Because of Lorien&rsquo;s many specialisms &ndash; placing candidates in sectors from cybersecurity to digital marketing &ndash; we have a wide network of clients and candidates alike. Our passion for finding roles and expertise in the tech industry makes us a good business to be aligned with. Firstly because of the broad knowledge we possess at Lorien, with our recruiters being well-versed in the tech sphere, but also due to the industry-focused events we invite our connections to, such as our&nbsp;<a href="https://www.eventbrite.co.uk/e/tech-meets-talent-tickets-293121403007" target="_blank" rel="noopener">Tech Meets Talent</a>&nbsp;event in May. Events like this allow our extended network to hear from tech titans such as ASOS, Nationwide and Rightmove, highlighting the value of relationships as a recruiter. Recruitment is ever-changing and recruiters have to be agile in order to move with both the industry and our clients, particularly in the tech sector. By moving with the industry, a recruiter is able to attract clients and grow their skills and network quickly.</p>
<h3><strong>The value of recruitment approaches</strong></h3>
<p>The attitudes towards recruitment and recruiters is also something that&rsquo;s changed from past attitudes, with companies now investing in talent strategies and seeking out recruiters, rather than seeing external expertise as a last resort. Because of this, recruiters have had to test out a variety of recruitment models to suit clients of different sizes, sectors, and needs. Lorien offers a variety of client services, such as project recruitment, where we design and manage end-to-end recruitment projects on behalf of our clients, and total talent acquisition that focuses on attracting and retaining top talent by harnessing innovation and best practice &ndash; just two of our many&nbsp;<a href="../../../../../../client-services" target="_blank" rel="noopener noreferrer">client services</a>&nbsp;that we offer in order to differentiate ourselves and our approach. This has helped to distinguish recruitment as a partnership-led service rather than as simply transactional.</p>
<p>However, Lorien&rsquo;s client services are only so successful due to the practices behind them. We don&rsquo;t offer anything we aren&rsquo;t already doing, for example our total talent acquisition service focuses on talent retention &ndash; something we are well versed in as Lorien&rsquo;s annual retention was 77.06% as of December 2021. A recruiter needs to know about different recruitment approaches in order to offer them to clients and that is why, at Lorien, we practice before we preach.</p>
<p>Additionally, one of Lorien&rsquo;s most unique features as a recruitment business is our focus on specialist digital solutions across the full sector. Many other recruitments businesses offer narrow expertise on specific digital sector for one-off placements, or they deliver high volume recruitment models and deals that last over two years. At Lorien, we offer both of the above services and everything in-between, saving our clients time and money in the process. We also focus on continuous improvement and innovation, with a dedicated hub built within the larger Impellam Group that Lorien is part of.</p>
<p>The culture of recruitment is constantly evolving and Lorien is at the forefront, implementing flexible working procedures and offering high staff retention &ndash; both positive things mentioned above. Working in an environment that is anti-micromanagement and outcomes-focused allows staff retention and satisfaction to remain high whilst the job gets done. To learn more about Lorien and our work environment,&nbsp;<a href="https://www.lorienglobal.com/about-us" target="_blank" rel="noopener">click here</a>. Alternatively, if you are thinking about&nbsp;<a href="https://www.lorienglobal.com/about-us/meet-the-team" target="_blank" rel="noopener">joining Lorien</a>&nbsp;or have any questions, please email me on&nbsp;<a href="mailto:Adam.Robinson@lorienglobal.com">Adam.Robinson@lorienglobal.com</a>.</p>

Recruitment is an industry that has evolved significantly over the last couple of decades. With huge changes made within the sector, I wanted to explain how core values have shifted in recent years and how this indicates a more positive outlook for the industry’s future.

How modern is your recruitment style?

<p>The future of software engineering is more divisive than ever, with&nbsp;<a href="https://www.entrepreneur.com/article/403829" target="_blank" rel="noopener">experts predicting</a>&nbsp;that the sector will undergo significant change due to the new technologies and innovations available within the development space. The advancement of the tech sector is more rapid than any other, with the future suggesting software engineering will play a role in not only our work lives but our personal lives, alongside generating&nbsp;<a href="https://www.justit.co.uk/insight/the-future-of-software-development-in-the-uk/" target="_blank" rel="noopener noreferrer">133 million new jobs</a>. With the software engineering industry clearly expanding, I wanted to give my predictions as to what the future holds.</p>
<h3><strong>Cloud-based services</strong></h3>
<p>Moving to the cloud offers numerous benefits in the software engineering space; cost savings, increased security, and flexibility to name but a few. These are particularly important in the post-COVID world we are living in, with businesses needing guaranteed security as they implement flexible working policies. Because of this, many companies are transitioning to cloud-based services, leading to an all-time high demand for cloud engineers and cementing cloud-based services as a leader in the future of software engineering.</p>
<p>The global spending on public cloud-based services is expected to&nbsp;<a href="https://www.gartner.com/en/newsroom/press-releases/2021-08-02-gartner-says-four-trends-are-shaping-the-future-of-public-cloud#:~:text=Gartner%20forecasts%20end%2Duser%20spending,less%20than%2017%25%20in%202021." target="_blank" rel="noopener noreferrer">exceed $480b by the end of 2022</a>, with investments flooding in due to cost efficiency, recovery procedures and multiple models. Alongside this, the future of cloud-based services is bright with potential for growth and evolution due to networks such as 5G streaming new data from the cloud. Sustainability also plays a role in the growth of the cloud as it reduces energy usages in powerful computing engines and offers larger digital storage requirements.</p>
<p>In the short-term future,&nbsp;<a href="https://www.rswebsols.com/tutorials/programming/software-engineering-future-trends-predictions" target="_blank" rel="noopener noreferrer">cloud-based services functionality and size</a>&nbsp;will increase in conjunction with lower prices, driving companies to transition to cloud-based services. One benefit of this is that many services offer analytics, a valuable tool for many data-driven businesses and leading to an upward trend of cloud-based services use.</p>
<h3><strong>Automation and AI</strong></h3>
<p>There is no doubt that AI and automation will play a crucial and similar role in the future of software engineering as it is already assisted developers during development. Automation is a trend that is constantly growing and evolving, with&nbsp;<a href="https://www.entrepreneur.com/article/403829" target="_blank" rel="noopener noreferrer">robotic process automation</a>&nbsp;(RPA) techniques offering a more efficient outcome than humans performing the same tasks, with predictions that, by 2040, machines will be able to&nbsp;<a href="https://www.mcnallyinstitute.com/when-will-software-engineering-be-automated/" target="_blank" rel="noopener noreferrer">produce better software code</a>&nbsp;than humans in a shorter time frame. This means that software engineers will be transformed into more capable programmers that working alongside machines to produce software. Workforce automation will boost reliability and productivity in competitive markets, resulting in a higher profit margin and shorter delivery cycles.</p>
<p>AI is set to become a&nbsp;<a href="https://www2.deloitte.com/us/en/insights/focus/tech-trends/2022/future-of-cybersecurity-and-ai.html" target="_blank" rel="noopener noreferrer">billion-pound industry</a>&nbsp;with programmes equipped to identify potential threats and abnormal data in seconds whilst also protecting networks from potential cyber-attacks.&nbsp;Additionally, advanced AI programmes will offer proactive security solutions and resilience to attacks, with&nbsp;<a href="https://www2.deloitte.com/us/en/insights/focus/tech-trends/2022/future-of-cybersecurity-and-ai.html" target="_blank" rel="noopener noreferrer">the promise of businesses remaining operational</a>&nbsp;even if a cyberattack were to occur. AI and automation continue to rapidly progress, with the potential of RPA and AI programmes being integrated into businesses on a large scale alongside, or in replacement of, humans in the not-too-distant future. AI will assist developers in solving software challenges, with developers using AI as a tool to gain new knowledge, optimise procedures and produce code resulting in higher quality software.</p>
<h3><strong>Cross-platform development</strong></h3>
<p>The nature of cross-platform development is that an application or product works well across multiple technology devices, and so it&rsquo;s no surprise that this continues to lead the future of software engineering with the public owning multiple technology devices that operate differently. Currently, cross-platform development is making&nbsp;<a href="https://www.appschopper.com/blog/what-is-the-future-of-cross-platform-app-development/#:~:text=Developing%20a%20cross%2Dplatform%20app,a%20native%2Dlike%20app%20experience." target="_blank" rel="noopener noreferrer">certain applications and programmes less efficient</a>&nbsp;due to a number of factors including available storage and device capabilities. However, cross-platform development is advancing, offering software engineers the opportunity for faster development with minimal cost as development costs&nbsp;<a href="https://www.zrix.com/blog/future-of-cross-platform-app-development" target="_blank" rel="noopener noreferrer">decrease by 30%.</a></p>
<p>The low cost and effort model certifies cross-platform development&rsquo;s future within software engineering, with many application developers opting to utilise the model. Cross-platform development allows programmes to reach a wider audience due to it being available across multiple platforms. This also means that the design will be consistent across each platform as it was developed at the same time in a similar manner. The benefits outweigh the current cons, which will inevitably be ironed out.</p>
<p>Additionally, many large-scale companies have begun offering cross-platform development tools, highlighting the popularity as companies such as Adobe invest in cross-platform development&rsquo;s future. Adobe&rsquo;s programme was known as&nbsp;<a href="https://helpx.adobe.com/experience-manager/kb/adobe-phonegap-end-of-service.html" target="_blank" rel="noopener noreferrer">Adobe PhoneGap or Apache Cordova</a>&nbsp;with engineering resources now directed towards the Adobe I/O platform that offers more capabilities to software engineers. The shift occurred as Adobe&rsquo;s goal is to expand Open Source and Open Development across all Adobe offerings, showing the focus on cross-platform development with leading companies striving to integrate it across their business.&nbsp;&nbsp;</p>
<h3><strong>Tech 4 Good movement</strong></h3>
<p>The&nbsp;<a href="https://www.techforgood.co/about" target="_blank" rel="noopener noreferrer">Tech 4 Good</a>&nbsp;movement was established in 2013 with the goal of using technology only for the greater good. The approach looks at all parts of technology and how it will affect people, helping to ensure that technological innovation is used with the best of intentions.</p>
<p>Tech 4 Good will inevitably play a huge role in software engineering&rsquo;s future as the sector continues to become more self-aware and sustainable. The movement offers an opportunity for companies and governments to define new tech models that will offer a positive impact and lean on this in order to grow the movement.</p>
<p><strong>&nbsp;</strong></p>
<p>Many of the above topics will be discussed at Lorien&rsquo;s Tech Meets Talent on May 19<sup>th</sup>. We will be joined by some of the most progressive and innovative employers in the sector such as ASOS, Nationwide and Rightmove, alongside other speakers who will present their company&rsquo;s approach to software engineering and their visions for the future. More details on the event and free tickets are available&nbsp;<a href="https://www.eventbrite.co.uk/e/tech-meets-talent-tickets-293121403007" target="_blank" rel="noopener noreferrer">here</a>.</p>

The future of software engineering is more divisive than ever, with experts predicting that the sector will undergo significant change due to the new technologies and innovations available within the development space.

Software engineering – where we are and where we’re going

<p>Staffing Industry Analysts&rsquo; Contingent Workforce Strategies Summit Europe (SIA&rsquo;s CWS Europe) is an award-winning conference that connects procurement, HR and talent acquisition professionals, and is known for its unrivalled, exclusive content. This year, I am proud to say that Lorien will be a Gold level sponsor for the event and situated at Stand 5.</p>
<p>Here at Lorien, whilst we provide technology, digital and transformation talent solutions at scale, we have always understood the importance of maintaining the personal touch. That&rsquo;s why conferences such as this - where we can meet in person and forge real connections - are so important. This is especially true after the pandemic, and we are grateful and excited to be able to support in-person networking and learning again through our sponsorship of the event.</p>
<p>If you&rsquo;re yet to register for the summit, I wanted to talk you through some of the reasons for attending - why I think you should join us and what exclusive content is on offer. If you&rsquo;re interested in learning more and obtaining one of our complimentary delegate passes, please reach out to me directly at <a href="mailto:joanna.fagbadegun@lorienglobal.com">joanna.fagbadegun@lorienglobal.com</a>.</p>
<h3><strong>Why is Lorien Sponsoring CWS Summit Europe?</strong></h3>
<p>Not only will the CWS Summit allow us to network with numerous industry leaders, including our fellow Impellam Group sister brand Guidant (who will be on the stand next to us), it will give us the chance to interact with companies of all sizes, from all sectors, and of all maturities. At the core of our company we believe in growing with our clients and creating connections that last - sourcing candidates and providing talent solutions that can not only solve problems in the present, but that have the potential and agility to grow and develop into the future. With this in mind, meeting a range of different clients with different needs and aspirations is our goal for the event. We&rsquo;re really looking forward to connecting with new faces, adding our voice to the conversation, and sharing our tech-specialist insights and best practices.</p>
<h3><strong>Why should you attend?</strong></h3>
<p>The CWS Summit is a fantastic opportunity for colleagues across HR, talent acquisition, or procurement to meet, forge connections and discuss upcoming trends. If contingent talent is fundamental to your business&rsquo;s upcoming strategy, there is no better place to gather information. Whether you&rsquo;re at the start of your journey or have a mature MSP or CWS service already in place, there is always scope to learn more, and some solutions or new innovations may surprise you.&nbsp;</p>
<p>Often, we find that clients are particularly interested to learn that Lorien can offer specialist solutions across tech and digital as part of a large-scale multidiscipline MSP or RPO. If technology hiring is a &lsquo;pain point&rsquo; for your business and you&rsquo;re looking to establish a new contingent workforce solution, or benchmark your current provider, then attending the Summit presents a unique opportunity to understand upcoming trends, meet people on similar journeys and find new, innovative answers.</p>
<h3><strong>What&rsquo;s on offer?</strong></h3>
<p>Face-to-face for the first time since 2019, hundreds of experts in the contingent workforce and talent strategy arena will meet in person for two days to network, share best practice and insights, and demonstrate the future of talent solutions in this space. The conference includes unique exhibitions from industry specialists, roundtables on specific breakaway subjects, speeches, and hundreds of delegates in HR, talent acquisition and procurement to network with.&nbsp;</p>
<p>The key-note speaker, Peter Reagan, Senior Director of Contingent Workforce, will also be taking us through his vision and strategies for the future in his talk, &lsquo;Never Normal&rsquo;. And the event will also function as a fantastic opportunity for the wider community of industry leaders to reconnect and discuss how we are all developing and innovating as we move out of the shadow of the pandemic.</p>
<p>If you haven&rsquo;t registered for your place at the conference there is still time to sign up, <a href="http://web.cvent.com/event/92c328eb-e811-4e82-907c-75f4b4ec27c7/websitePage:8f7d36bd-4857-447f-bcee-330cb1442f51" target="_blank" rel="noopener">here</a>, but do reach out to me first to understand if there are any further complimentary Lorien delegate passes available. Hosting at Stand 5 will by myself, <a href="https://www.linkedin.com/in/darrentopping/" target="_blank" rel="noopener">Darren Topping</a>, <a href="https://www.linkedin.com/in/annelise-smith-43736416/" target="_blank" rel="noopener">Annelise Smith</a> and <a href="https://www.linkedin.com/in/miketulley/" target="_blank" rel="noopener">Mike Tulley</a>. We will all be on-hand throughout the day to discuss how we can utilise our unique position as specialist tech and digital talent solutions provide, to support your organisation to achieve its goals.</p>
<p>We&rsquo;re ready to talk about the wide variety of contingent workforce models and how they are evolving; recruitment market insights and the latest industry research; how to use recruitment data to improve your managed service solution; collaborating for success; and how to scale up without compromising on digital expertise.</p>
<p>I will also be personally facilitating 3 interactive round table discussions entitled &lsquo;Moving from Talent to Total Talent&rsquo; on Tuesday 10th May between 11:30am-12:45pm. &nbsp;I have no doubt my guests will have plenty to contribute to the discussion, and I imagine some of the following topics may come up:</p>
<p>- What is Total Talent?</p>
<p>- The benefits of Total Talent to an organisation</p>
<p>- Common misconceptions around Total Talent</p>
<p>- What are the most common challenges experienced when trying to move to from a Talent to a Total Talent solution?</p>
<p>If you&rsquo;re interested in joining us for the round table please do not hesitate to add your voice to the discussion. All delegates are welcome to attend, and if you do have any questions, or want to know more about the event beforehand, &nbsp;please contact me at <a href="mailto:joanna.fagbadegun@lorienglobal.com" target="_blank" rel="noopener">joanna.fagbadegun@lorienglobal.com</a>.&nbsp;</p>
<p>Specially curated content and insights will also be available from our hub at Stand 5 including thought-leadership which focuses on why your contingent brand matters, how the IR35 reforms have changed business, our take on the role of diversity in contingent talent, why flexibility is the new efficiency in HR and recruitment, and the best ways to put together a RFP for an Contingent Workforce Solution.</p>
<p>Do come and say &lsquo;hello,&rsquo; we can&rsquo;t wait to meet you!</p>

Our sales director outlines all the reasons why you should be at SIA's CIA Summit Europe and everything you need to know about the event on the 10-11th May 2022.

Why we're Gold Sponsors of SIA's CWS Summit Europe 2022 and why you should join us

<p>As job vacancies rise to a <a href="https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/bulletins/jobsandvacanciesintheuk/march2022" target="_blank" rel="noopener">new record of 1.3 million</a> in March, many candidates are continuing with their job hunt. Last month, <a href="../../../../../../insights/keeping-yourself-motivated-during-the-job-hunt">we offered advice to candidates</a> who were getting worn down by their search for a new role and how to avoid that burn out. But how can you have confidence that you&rsquo;re putting your best foot forward with every application? Read our tips below on how to make your CV stand out.</p>
<h3>Think about the design</h3>
<p>Before you begin writing about your past experiences, you firstly have to design the template. Although there is usually no set layout that a recruiter or employer prefers, unless explicitly stated, it&rsquo;s best to try and keep the pages to a minimum. Typically, three pages is an absolute maximum with two pages being good &ndash; in short, the less pages the better. Excessive amounts of pages will turn off a recruiter or employer as they need to digest a lot in a short period, as well as diluting and distracting from your key selling points.</p>
<p>Something else to consider is the layout of your CV &ndash; something that is completely up to you. Landscape, portrait or with a unique design &ndash; it&rsquo;s best to choose a layout that you can fit a suitable amount of information on without overcrowding the page. Some people prefer to write a list on word whilst others prefer to be slightly more creative. It is best practice to make sure that there is some white space on your CV and that it is readable; if you&rsquo;re running out of space on one page, don&rsquo;t think too hard about moving onto another page as you can condense the content and finetune it later.</p>
<h3>Essential details to include</h3>
<p>Think of your CV as a self-summary &ndash; everything should be brief and kept minimal to ensure that an interviewer has plenty of questions to ask you after you submit your application.</p>
<p>One of the most important things to include is details about your past roles. It is recommended that you write about three or four of your past roles, dependent on the space and what you think is relevant. Make sure you add your job title and the date the employment began and ended, as this helps a recruiter or employer see how many years of experience you have under your belt.</p>
<p>If a particular sector, such as tech, is your speciality, it is essential to have a section on your CV dedicated to that so you can highlight your knowledge. You&rsquo;ll want to place this high up on the actual document so they cannot be missed. The same can be applied to any key industry achievements within your sector, with this showing a recruiter that you have an appetite for learning and development.</p>
<p>It is also key to include any relevant qualifications you may have such as university degrees, National Vocational Qualifications or any other recognised body that will further call attention to your experience and any years spent studying the sector. If you are applying for a wide variety of roles, it is recommended that you have a few different versions of your CV to send to recruiters or employers that are specifically aimed at answering the job description and advertisement. By curating a set of bespoke CVs, you will show employers where your experience and skills match what they&rsquo;re looking for.</p>
<h3>Show your personality</h3>
<p>After putting in all the effort to showcase your professional skills, make sure you leave a little room to let your personality shine; a small section detailing any interests will make you stand out amongst the crowd as an employer can see unique details about you as a person.</p>
<p>Another section that will make you stand out as a person is to include any professional awards won or any articles published. This will foreground to an employer that your work has been recognised by independent bodies and you are committed to your sector. If you are an active part of the tech community this could also be worth highlighting, especially if you contribute to peer review websites, tech meet-ups, mentorships or attend industry conferences. Showing passion and enthusiasm for the industry as well as knowledge will help the employer understand a little more about you as a person.</p>
<h3>Don&rsquo;t overdo the detail</h3>
<p>The tips above will give a potential employer plenty to get to know you; including any excessive details might leave them with few questions to ask you during an interview.</p>
<p>Unless specifically requested, it is recommended that you leave off full details of any referees who can speak to your skills; simply putting &lsquo;references can be provided upon request&rsquo; will be enough for most job briefs. Referees are normally requested separately on an application or when you are offered the job so including full names, email addresses and phone numbers would be a waste of valuable space on your CV.</p>
<p>It's also best practice to leave out any industry-specific acronyms or jargon. Typically, the first person to review your CV will be a recruiter who may not have the same knowledge you do, so they&rsquo;ll need to be able to understand all the language before passing it on to other professionals &ndash; the interview stage is a place you can truly let your tech-specific language shine.</p>
<p>Basic task lists can also be left off as these can be gauged from your experience. As stated above, giving a short description of your role is the best way to describe your tasks and will be able to prompt an interviewer to ask more in-depth questions later.</p>
<p>Similarly, try to leave off any basic skills that an employer or recruiter will expect. For example, in today&rsquo;s tech friendly world, it is all but confirmed that most candidates have used programmes such as Microsoft Office alongside any specialist software specific to the role and an employer will typically ask separate questions about your skills alongside the application and in the interview. Leaving off the above details ensures you don&rsquo;t give too many details at the initial stage and there are still key questions you can be asked during any interviews you attend. However, it is worth noting that an employer could potentially ask for one or more of the above to be included on your CV and on that occasion, you would include the detail.</p>
<p>Lorien is a specialist recruiter in the tech and digital market, with roles available in a variety of industries. <a href="https://www.lorienglobal.com/jobs">Browse our current vacancies</a> or discover more<a href="https://www.lorienglobal.com/jobs"> job-hunting tips here</a>.&nbsp;</p>

As job vacancies rise to a new record of 1.3 million in March, many candidates are continuing with their job hunt.

How to write a good CV

<p>Social mobility in STEM is a challenge. According to the&nbsp;<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/596945/The_class_pay_gap_and_intergenerational_worklessness.pdf" target="_blank" rel="noopener noreferrer">Social Mobility Commission</a>, just 9% of life science professionals, 15% of scientists, 6% of doctors, 19% of tech workers, and 21% of engineers come from a working class background. With the industry facing such extreme skill shortages, we cannot afford to lose out on this untapped talent. But is redressing social balance that easy?</p>
<h3><strong>A self-fulfilling prophecy &ndash; or is it?</strong></h3>
<p><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/596945/The_class_pay_gap_and_intergenerational_worklessness.pdf" target="_blank" rel="noopener noreferrer">Research from the Social Mobility Commission</a>&nbsp;shows that background is difficult to shake - those from a family with a professional background are 2.5 times more likely to end up in a professional role than someone from a lower socio-economic background is to move into a professional role.</p>
<p>Meanwhile,&nbsp;<a href="https://educationendowmentfoundation.org.uk/public/files/Annual_Reports/EEF_Attainment_Gap_Report_2018.pdf" target="_blank" rel="noopener noreferrer">research from the Education Endowment Foundation</a>&nbsp;found that students from disadvantaged background were less likely to succeed academically in science, and that this gap was exacerbated with age.&nbsp;<a href="https://www.timeshighereducation.com/news/free-school-meal-pupils-half-as-likely-to-attend-russell-group-university/2018231.article" target="_blank" rel="noopener noreferrer">One report</a>&nbsp;found that students on free school meals were half as likely to attend a Russell Group university after finishing their A-Levels.</p>
<p>By the time we reach recruitment, the damage has often already been done. According to Inclusive Boards, roughly&nbsp;<a href="https://www.inclusiveboards.co.uk/challenging-perspectives-socioeconomic-background-in-the-uk-tech-sector" target="_blank" rel="noopener">a third of Board members and senior executives from tech businesses attended private school, versus 7% of the UK</a>. Meanwhile,&nbsp;<a href="https://www.inclusiveboards.co.uk/challenging-perspectives-socioeconomic-background-in-the-uk-tech-sector" target="_blank" rel="noopener noreferrer">35% of Board members and about a quarter (26%) of senior executive attended Oxbridge</a>&nbsp;&ndash; compared to less than 1% of the population.</p>
<p>This means that social mobility in STEM is difficult to achieve &ndash; it&rsquo;s cyclical. Students from more privileged backgrounds are more likely to perform well in science, which makes them more likely to study a STEM-related field at a good university, more likely to take on a professional role, and more likely to achieve top ranks at a STEM business. They are also more likely to pass on this experience to their children.</p>
<p>But if this feels overwhelming, there is hope. A recent&nbsp;<a href="https://ifs.org.uk/uploads/Which-university-degrees-are-best-for-intergenerational-mobility.pdf" target="_blank" rel="noopener noreferrer">study</a>&nbsp;from the Institute for Fiscal Studies found that the university courses with the highest mobility rates included computing, pharmacology, medicine and medical sciences and engineering &ndash; otherwise known as STEM subjects.</p>
<h3><strong>The benefits of tackling STEM immobility</strong></h3>
<p>Improving social mobility in STEM will have far-reaching consequences for the industry as a whole. There is a significant &ndash; and growing &ndash; supply-demand imbalance in the STEM sector. In November this year, the IET estimated a&nbsp;<a href="https://eandt.theiet.org/content/articles/2021/11/engineering-and-tech-giants-join-forces-to-stem-15bn-annual-skills-gap/" target="_blank" rel="noopener noreferrer">STEM skill shortage of 173,000 roles in the UK</a>&nbsp;&ndash; or roughly 10 in every business. As a result, it is more important than ever that we invest in the next generation in order to build a sustainable pipeline of future talent.</p>
<p>Improving social mobility also benefits society as a whole. Research shows us that organisations that are&nbsp;<a href="https://www.mckinsey.com/featured-insights/diversity-and-inclusion/diversity-wins-how-inclusion-matters" target="_blank" rel="noopener noreferrer">diverse perform better and think faster</a>. Cognitive disparity helps businesses to see challenges and opportunities in new ways, resulting in a competitive edge that companies with heterogenous thinking miss. Differences in socio-economic backgrounds are just one example of how we can improve diversity at work.</p>
<p>Importantly, STEM is one of the best industries to enact this change. STEM has one of the highest social mobility rates and is also&nbsp;<a href="https://www.weforum.org/agenda/2021/10/stem-degrees-most-valuable/" target="_blank" rel="noopener noreferrer">one of the best paying industries</a>&nbsp;&ndash; meaning that we can close the gap and cut social injustice out of STEM far quicker than in many other sectors.</p>
<h3><strong>Stopping social stasis</strong></h3>
<p>The key to redressing the social imbalance is intervention. The Education Endowment Foundation found students from disadvantaged households grew weaker in science subjects with age (they were studied from Key Stage 1 to A-Level). This means that by investing in STEM skills for students from a young age, we should be able to increase STEM degree uptake and break the cycle.</p>
<p>Lorien works with a number of organisations to improve access to STEM-related skills in the community and to develop the next generation of STEM-specialists, including&nbsp;<a href="https://www.wearetechgirls.com/" target="_blank" rel="noopener noreferrer">TechGirls</a>&nbsp;and&nbsp;<a href="https://www.mama.codes/" target="_blank" rel="noopener noreferrer">MAMA.codes</a>, as well as supporting local schools with employability training. These partnerships raise awareness of opportunities within STEM, aim to improve the confidence and aptitude for STEM skills in those that may be left behind in the system, and help to educate young people with insight and guidance on finding a career in STEM.&nbsp;</p>
<p>We believe that stemming the STEM skill shortage is about widening the talent pool and ensuring that everyone has the access, opportunity, and confidence to apply for a role in STEM. Showing young people of all walks of life that they too can succeed in STEM &ndash; whether that&rsquo;s through education, representation, information, or opportunity &ndash; will benefit society as a whole.</p>
<p>Would you like to work with us, or any of our partners, to improve STEM social mobility? Reach out to Lorien at&nbsp;<a href="mailto:info@lorienglobal.com">info@lorienglobal.com</a>.</p>

With the industry facing such extreme skill shortages, we cannot afford to lose out on untapped talent. But is redressing social balance that easy?

The importance of social mobility in STEM

<p>If you&rsquo;d asked me what I wanted to be when I was younger, I would have said a Vet. The youngest child, and only girl, from a working-class family in Liverpool, my ambitions were simply to succeed.</p>
<p>While I&rsquo;m still on my journey, I wanted to share my career story in light of our recent partnership launch with social mobility charity In2scienceUK, and to show that no-one&rsquo;s journey to success is single-handed. SRG (Lorien's sister brand and part of the STEM portfolio) and In2scienceUK will be supporting young people from low socio-economic backgrounds to pursue a career in STEM through industry and research-based placements and skills workshops. Learn more about our partnership&nbsp;<a href="https://www.lorienglobal.com/insights/lorien-partners-with-global-life-sciences-recruiter-srg-for-new-digital-health-service">here.</a>&nbsp;As you&rsquo;ll see from my story, that&rsquo;s an initiative that is very close to my heart.</p>
<h3><strong>My career journey</strong></h3>
<p>I loved STEM subjects from an early age, I particularly had a passion for maths and chemistry. I never particularly enjoyed the academic side of leaning, and after leaving school I took a job as a laboratory assistant. The company sponsored me to complete my HNC at a local college one day a week, and I worked around the clock &ndash; one day at college, in the labs four days a week and working at B&amp;Q at the weekend. All to save up to buy a &pound;600 Mini so I could get around and be independent!</p>
<p>Two years later I joined Solvay &ndash; a multinational chemical company &ndash; and worked my way up from Laboratory Technician to Research Chemist. Solvay sponsored me to attend university one day a week to do a degree in chemistry, something I&rsquo;m not sure I ever would have had the confidence to pursue for myself. I became the first generation in my family to go to university.</p>
<p>After the business relocated to Belgium, I decided it was time for a change. I wanted to do something that involved people but was still close to science. And that&rsquo;s how I entered the recruitment industry!&nbsp; I started with a small independent recruitment company as a resourcer and left two years later after setting up a successful scientific recruitment division to join SRG.</p>
<p>From the beginning, I really believed in SRG&rsquo;s vision. SRG hires ex-scientists &ndash; people that know the industry and the market inside out &ndash; and trains them up into consultative recruitment roles. Because the people know and love the industry, it is really easy for them to identify the right opportunities for the right people.</p>
<p>I started as a Regional Manager, which petrified me as I didn&rsquo;t have much experience of managing large teams&hellip; but I kept saying to myself &lsquo;what doesn&rsquo;t break you will make you stronger&rsquo;.&nbsp; The team and I worked incredibly hard to put SRG Manchester on the map, I met some great people who helped me on my way, and I still have contact with these people today, although many have retired.&nbsp; A couple of years later I was promoted to Regional Director in the North, and then UK Director of Science and Engineering. I also had my son Joseph in that period which provided a fresh new challenge!</p>
<p>I was promoted to Managing Director of SRG in 2009. I remember thinking that I had my work cut out for me, we were muddling through a global recession and very few people were hiring. I made some structural changes and thankfully the market soon bounced back, enabling us to triple our revenue over three years.</p>
<p>Then, 18 months or so ago, I was given the amazing opportunity to take on two additional STEM brands in Impellam &ndash; Lorien (technology and digital) and Carbon60 (engineering). I became the STEM Portfolio CEO and I&rsquo;ve loved every minute of it; I&rsquo;ve had the opportunity to work with some incredible people and I&rsquo;m really excited about our future.</p>
<p>But I couldn&rsquo;t have done this alone.</p>
<h3><strong>Thank you</strong></h3>
<p>I&rsquo;m very fortunate to have met people who believed in me throughout my career &ndash; sometimes more than I believed in myself. In particular, I&rsquo;m indebted to Peninsula Laboratories and Solvay for sponsoring me to complete my education. Without Solvay, I wouldn&rsquo;t have been able to afford to go to university. I&rsquo;ve also had the privilege of working with some incredible people. Dr Craig Jones, who I worked with at Solvay, deserves special mention because he was a fantastic mentor. He came from a similar working-class background to me, and he really took me under his wing.</p>
<p>Impellam Group has also been a great place for me to develop. Impellam Group has a strong leadership team that is full of powerful, inspiring women. In fact, just last year four of us made the notable SIA Power 150 &ndash; Women in Staffing list. This week we celebrated International Women&rsquo;s Day across the business, with guest speakers, panels, and networking.</p>
<p>My experience has underlined the value of role models. Recognition, representation, and sponsorship of people from underrepresented backgrounds helps us to see our possibilities &ndash; and I hope to be that for someone else one day too.</p>
<p><strong>Imposter syndrome</strong></p>
<p>I&rsquo;m very open about the fact that I&rsquo;ve struggled with imposter syndrome throughout my career. Every role I&rsquo;ve ever taken, including this one, I&rsquo;ve felt sick with the idea that no-one would take me seriously. Self-belief can be quite difficult to achieve, especially if you&rsquo;re from a minority background where you can&rsquo;t see yourself in those upper echelons of business. My first role in the laboratory was male dominated and I was the only female project manager without a PhD. I used to feel like I couldn&rsquo;t do things because I wasn&rsquo;t rich, I didn&rsquo;t have a posh accent or an academic background. Imposter syndrome, if you let it get to you, can be crippling.</p>
<p>I&rsquo;ve learnt over the years that the best way to beat imposter syndrome is by being true to yourself. I know that sounds cheesy, but there honestly isn&rsquo;t any point being a fake version of yourself; it&rsquo;s exhausting. Imposter syndrome can also be valuable &ndash; it can give you grit and determination, but it can also ground you. Humility is a much-underestimated quality.</p>
<p>My advice to anyone reading this is that if I can do it, so can you.</p>
<p><strong>The STEM sector</strong></p>
<p>I might have moved away from working directly in the STEM industry, but my heart never left the sector. STEM is such an exciting place to work &ndash; you can impact real-world problems like fighting cancer, tackling climate change, or connecting people across the world.</p>
<p>Crucially, it&rsquo;s a sector that is growing quickly and is hungry for talent. The IET is predicting a&nbsp;<a href="https://eandt.theiet.org/content/articles/2021/11/engineering-and-tech-giants-join-forces-to-stem-15bn-annual-skills-gap/" target="_blank" rel="noopener">STEM skill shortage of 173,000 roles in the UK</a>, and that means more opportunities, better pay, and more flexibility for people that want to join the industry. In fact, a&nbsp;recent&nbsp;<a href="https://ifs.org.uk/uploads/Which-university-degrees-are-best-for-intergenerational-mobility.pdf" target="_blank" rel="noopener">study</a>&nbsp;from the Institute for Fiscal Studies found that some of the university courses with the highest mobility rates were in STEM.</p>
<p>So why not&nbsp;<a href="../../../../../../en/jobs">try it out</a>? It might be your first step to a long, successful, and happy career.</p>
<h3><strong>Conclusion</strong></h3>
<p>My career journey might not be the most conventional, but I have been very fortunate with the opportunities I have been given. I want to return that favour, and I hope we can do that with our new partnership with In2scienceUK. I am really looking forward to reading the stories that come from the next generation of STEM specialists.</p>
<p>Find out what it&rsquo;s like to work for Impellam STEM&nbsp;<a href="../../../../../../en/contact-us/join-our-team">here.</a></p>

If you’d asked me what I wanted to be when I was younger, I would have said a Vet. The youngest child, and only girl, from a working-class family in Liverpool, my ambitions were simply to succeed.

Kelly Morton’s career journey to Impellam STEM Portfolio CEO

<p>For International Women&rsquo;s Day, Impellam brought together employees from around the world in our London office. We shared our thoughts and reflected on inclusive workplaces in a session supported by Emily Esfahani Smith, the author behind the ground-breaking book &lsquo;The Power of Meaning&rsquo;.</p>
<p>Over the last few years, many of us have had our lives turned upside down by global events that according to Emily&rsquo;s research, have made sources of happiness an increasingly scarce resource. Emily&rsquo;s work suggests that happiness is a fleeting source for wellbeing, and that &lsquo;meaning&rsquo;, the connection we have to others, can inspire a more stable foundation for resilience and success.</p>
<p>At Lorien, we want to reignite our people&rsquo;s sense of meaning, belonging and enthusiasm at work in an authentic, meaningful way.</p>
<p>Our panel delved into some of the pillars behind finding meaning in the workplace as women, and how the world of work can better facilitate equality and fairness.</p>
<p>Led by Jemma Pritchard Smith, Innovation Lead, the panel features:</p>
<ul>
<li>Kelly Morton, STEM Portfolio CEO</li>
<li>Hayley Klaff, STEM Director of Projects</li>
</ul>
<p>This is what they had to say&hellip;</p>
<h3><strong>Emily spoke about the four pillars upon which meaning rests: Belonging, Purpose, Storytelling and Transcendence.&nbsp; Which pillar most resonates with you and why?</strong></h3>
<p><strong>Kelly:</strong> The pillar of storytelling stood out to me. I think it is incredibly important to value your own journey and what identifies you. For me personally as a female CEO, that means being open about my humble beginnings, practicing radical candour and being authentic.</p>
<p>Taking ownership of my story in a conscious way doesn&rsquo;t mean erasing the challenges I&rsquo;ve overcome, rather, I proactively make the challenges the context, and my success the focus.</p>
<p><strong>Hayley:</strong> For me, it&rsquo;s probably the pillar of belonging. &nbsp;I think it&rsquo;s enormously important to find a workplace that strengthens a sense of belonging.</p>
<p>Personally, feeling part of something has always been a core value, from attending youth clubs as a child, to searching for a work environment where I feel like I truly fit in. In my earlier career I would move jobs every 2-3 years, before I found Impellam, where I feel I&rsquo;ve finally found the right environment for me.</p>
<h3><strong>What drives equality in the workplace?</strong></h3>
<p><strong>Hayley:</strong> I believe that role modelling is really important. When I talk with my friends, it becomes clear that sometimes women do things that we think we should do, and that sometimes people take things on more than they think they do.</p>
<p>When role models and female leaders in the workplace can demonstrate and showcase a strong balance, it becomes easier to feel empowered and comfortable in your own successes.</p>
<p><strong>Kelly:</strong> I personally returned to work when my son was just 3 months old, and soon after my husband returned to his role where he largely worked abroad.</p>
<p>Working with a young child was challenging; there&rsquo;s a mental load associated with balancing wider responsibilities both inside, and outside of work. This mental load culminates in feeling emotionally exhausted, and as though there&rsquo;s no space for enjoyment. I believe this is a challenge that most women, and many working parents &ndash; mums and dads alike, often experience.</p>
<p>I&rsquo;ve found that the women within the senior leadership team are empowering, and we often discuss the importance of caregivers &ndash; both male, and female, attaining a sense of balance in the workplace. Realizing this balance and enabling employees to achieve a strong work life balance can help drive equality and reinforce the success of women in the workplace.</p>
<p><strong>Hayley:</strong> On the subject of mental load, women (and men) can often discount themselves in the workplace. It&rsquo;s up to colleagues, and team leaders alike to uplift each other, and identify and express the great things that we&rsquo;re all doing together. We need to talk through the highlights as well as the challenges and encourage each other through our successes.</p>
<p><strong>Kelly:</strong>&nbsp;As a leader, I&rsquo;ve always veered away from a hierarchal approach. I don&rsquo;t want to be inaccessible to people. I believe that a responsibility to manage people goes alongside a responsibility to be honest. I believe in a culture of radical candour, by actively communicating the truth, you can help people practice their role in a more thoughtful way and set them up for success.</p>
<p>Doing this across the organisation means carving out equal opportunities for growth, opportunities and progression for every employee &ndash; rather than solely for those individuals that feel confident enough to seek progression.</p>
<h3><strong>If you could give one piece of advice to women in the workplace, what would it be?</strong></h3>
<p><strong>Kelly:</strong>&nbsp;I would advise you to be the best version of yourself, not a second-rate version of someone else.</p>
<p><strong>Hayley:</strong>&nbsp;Keep striving and pushing, it&rsquo;s important to know that when you try new things &ndash; you can fail and sometimes failing is when we learn the most. If you try and stay in your comfort zone, you&rsquo;ll never learn what could be, so never be afraid of failure.</p>
<p><strong>Jemma:</strong>&nbsp;It&rsquo;s not important what anyone else thinks of you, you can only beat the person you were yesterday &ndash; that&rsquo;s who your competition is.</p>

For International Women’s Day, Impellam brought together employees from around the world in our London office

International Women's Day Panel 2022

<p class="lead">Since the pandemic remote interviews have become the standard, industry-wide. But what a lot of people may not have experienced yet is presenting in the remote world. Presenting from home can be daunting, especially when it&rsquo;s for an interview, and you may be unsure of what programmes to use and how you&rsquo;ll come across. The novelty of remote presentations can be advantageous, however, as there is scope to impress with skills and visuals others may not have seen before.</p>
<p class="Body">In this article we&rsquo;ll take you through a few tips to ensure that you not only feel comfortable in presenting remotely, but are using remote presentations to your benefit.</p>
<h3 class="Body"><strong>Remote Interview Protocol</strong></h3>
<p class="Body">There are some aspects of presenting that haven&rsquo;t quite overleapt the technological boundary as smoothly as others. Now we not only have to worry about presenting ourselves professionally, but our surroundings too. Thankfully, there are some tools at your disposal if your remote work space is not as&nbsp;aesthetically pleasing&nbsp;as you would like it to be.</p>
<p class="Body">Firstly, clear your background and try to be as well-lit as possible. If you still feel your surroundings are distracting&nbsp;both Zoom&nbsp;and Microsoft Teams offer &lsquo;background blurring options&rsquo;. These put you into focus and clear away any attention-grabbing background concerns you might have.</p>
<p>Next, eye contact. The first step towards mimicking eye contact is to have your camera at eye level. The second is to look into the camera. With remote presenting everyone understands the layout of your screen and so no one will expect you to stare directly into the lens for the entirety of your presentation. It is, however, worth practicing this seemingly unnatural habit so that you can do so as you introduce yourself and occasionally throughout. This mimics eye contact as closely as possible and projects confidence.</p>
<p>Finally, drag your view of yourself to the top of your screen so that your face is lifted during your presentation. Or, if you find looking at yourself too distracting, both Microsoft Teams and Zoom have an option to hide your own image from view.</p>
<h3 class="Body"><strong>How to create an engaging presentation</strong></h3>
<p class="Body"><a href="https://hrnews.co.uk/office-workers-drifting-off-six-minutes-into-presentation/" target="_blank" rel="noopener">In 2020&nbsp;out of a sample of 1000 office workers, 22% admitted it takes them less than six minutes to drift off during a PowerPoint presentation and 58% claimed to have almost fallen asleep during one in 2019</a>.&nbsp;So it is vital that we bring our energy up and create engaging presentations for our remote audiences.</p>
<p class="Body">Consider the ways in which innovative technology can elevate your presenting skills.</p>
<p class="Body">Firstly, there are a range of different free presenting programmes which offer contemporary designs and engaging templates - try&nbsp;<a href="https://www.canva.com/q/pro/?utm_source=google_sem&amp;utm_medium=cpc&amp;utm_campaign=REV_UK_EN_CanvaPro_Branded_Tier1_Core_EM&amp;utm_term=REV_UK_EN_CanvaPro_Branded_Tier1_Canva_EM&amp;utm_content=349_control&amp;gclsrc=aw.ds&amp;&amp;gclid=EAIaIQobChMIraD91Zqq9gIVWoFQBh0CpwxzEAAYASAAEgKZYPD_BwE" target="_blank" rel="noopener">Canva</a>&nbsp;or&nbsp;<a href="https://prezi.com/" target="_blank" rel="noopener">Prezi</a>&nbsp;for free alternatives with innovative visuals. The latter of the two also enables your graphics to fit around you as you present, so that there is no need to share screens.&nbsp;</p>
<p class="Body"><a href="https://ludus.one/" target="_blank" rel="noopener">Ludus</a>&nbsp;can also be a great tool if you are more design-oriented and what to show off your creative abilities.&nbsp;<a href="https://www.personneltoday.com/hr/presentation-skills-avoid-death-by-powerpoint/" target="_blank" rel="noopener">Karen Moyse, managing director of communications training at Kinetic Future, also suggests purchasing professional photos to add a polished visual element.</a>&nbsp;These can be purchased from Istockphoto.com amongst others.&nbsp;As&nbsp;<a href="https://www.forbes.com/sites/henrydevries/2021/07/25/eight-great-advanced-presentation-tips/?sh=27af143d4995" target="_blank" rel="noopener">Cindy Skalicky, presentation expert affirms, &lsquo;your slide deck is the suit and tie of your presentation&rsquo;.</a></p>
<h3 class="Body"><strong>How to become an engaging presenter</strong></h3>
<p class="Body"><a href="https://hrnews.co.uk/office-workers-drifting-off-six-minutes-into-presentation/" target="_blank" rel="noopener">Susie Phillips-Baker, an organisational psychologist from Future Presents, has suggested that presenters should never speak for more than five minutes without audience interaction</a>.&nbsp;The standard method, of course, being through a Q&amp;A session. Whether you decide to allot a specific time for questions, or answer as you go along, what&nbsp;is significant now is that you indicate the order of proceedings. Do you want audience members to unmute themselves freely? Use the hand-raise function and wait to be called upon? Post questions in the chat?</p>
<p class="Body">Distinguishing will show that you have thought ahead and considered how to make your audience as comfortable as possible.</p>
<p class="Body">It&rsquo;s also important to remember that interviews are as much about you asking questions as answering so have a look at our&nbsp;<a href="https://www.lorienglobal.com/en/insights/five-of-the-best-questions-to-ask-in-an-interview" target="_blank" rel="noopener">five questions to ask interviewers</a>&nbsp;if you&rsquo;re looking for inspiration.</p>
<p class="Body">Other interactive methods you might call upon include:</p>
<ol>
<li>Screen-sharing demonstrations. These use everyone&rsquo;s independent screen to your advantage.</li>
<li>Interactive games to keep people on their toes. For instance, asking people to turn off their cameras if they agree with a statement or to react with a specific emoji depending on their opinions. This can be a low-stakes way of involving everyone and checking engagement.</li>
<li>Utilising the chat function. Or alternatively, place polls or your own short questions into the chat at the top of your presentation so that you have an insight into your audience&rsquo;s existing presumptions and views on your topic. Perhaps mute the notification sound and let the audience know that they can enter questions into the chat box as you go along.</li>
</ol>
<p class="Body">Now that the content of your speech is decided, it&rsquo;s time to update your prompts . Gone are the days of flashcards and crumpled-up pieces of paper in shaky hands. You may now want to consider translucent sticky note apps. With these, you can write your cues and layer them over the top of your Zoom or Microsoft Teams page, enabling you to view your virtual meeting room and your notes at the same time. There are a range of different applications offering translucent notes but the most common is Transparent Note which is compatible for both Windows and Mac systems.&nbsp;</p>
<h3 class="Body"><strong>Rehearse and have a backup plan</strong></h3>
<p class="Body"><a href="https://hrnews.co.uk/uk-employees-and-presentations-skills-training-and-experience/" target="_blank" rel="noopener">Of a study taken in 2019, just 13% of office workers&nbsp;have never experienced an issue with their presentations</a>. So, with the odds stacked against you, consider e-mailing your presentation across ahead of time, just to be on the safe side. Muting your device notifications also ensures an uninterrupted audio feed and plugging directly into your modem, if possible, will provide the best internet connection for the smoothest run of your remote presentation.</p>

Whether you're preparing to present a remote presentation at the interview stage or simply looking  to update your remote presentation skills, our tips will help you to create remote presentations that are engaging and innovative.

Lorien's top tips for creating an engaging remote presentation

<p>Recently, I joined colleagues from across Impellam&rsquo;s STEM brands (Carbon60, Lorien and SRG) to take part in Carbon Literacy Training, delivered by the fabulous Ilona Alcock from Elevate GM.&nbsp;</p>
<p>This was an eye-opening and thought-provoking day, where we all shared personal experiences and had some lively debates! I sincerely believe that this is going to have a long-term impact on the decisions that I make on a daily basis. &nbsp;So, I wanted to take a few minutes to share my key takeaways. I hope you find this an interesting read and please do share any thoughts that you have in the comments.</p>
<h3><strong>What do we know about climate change?</strong></h3>
<p>As the volume of greenhouse gases in the atmosphere increases, the natural balance of our world&rsquo;s environment tips. It is estimated that 1.16 million kilograms of CO2 are released into the air every second &ndash; and as this number rises, so too do the consequences for our planet. You likely know this phenomenon as climate change or global warming.&nbsp;</p>
<p>I don&rsquo;t mind admitting that when I first heard that climate change has increased the earth&rsquo;s temperature by 1.1OC since the start of the industrial revolution, I thought that doesn&rsquo;t sound very dramatic (and frankly, on a cold miserable day in March, a good thing!). This was put into perspective when I learnt shortly after that a temperature increase of 1.5OC is the cliff edge and if we go over it, the consequences will be irreversible. &nbsp;And if that increase reaches 2OC, it will be catastrophic. The urgency becomes crystal clear when we realise that the temperature has increased by 25% in the last ten years. It&rsquo;s commonly understood that global warming causes things like extreme weather events and the melting of the polar ice caps. But perhaps it&rsquo;s less commonly understood that it can also lower the yield and the nutritional content of crops and cause lower economic growth. &nbsp;Governments across the globe have made various pledges to combat climate change but these can often feel weak compared to the magnitude of the issue and it is commonly agreed that we need to move faster as it&rsquo;s estimated that we have roughly ten years to make a meaningful difference. And this is the crux of Carbon Literacy Training: each and every one of us can and should be accountable for lowering our individual carbon footprints.</p>
<h3><strong>Everything has a carbon footprint</strong></h3>
<p>It seems clear to me that there is common perception that global warming is a problem that governments and big businesses need to sort out. This is true to an extent but it&rsquo;s only part of the solution. Whilst industries such as aviation, manufacturing, and cattle farming release the highest quantities of greenhouse gases, it is also true that every action that we take as individuals has an associated carbon footprint. Sending an email or text, walking through a door, and riding a bike all have a carbon footprint.&nbsp;</p>
<p>I don&rsquo;t mind admitting that this revelation blew my mind- so let me explain a bit more using the example of an email. The footprint of an email is made up of the electricity needed to power the device that the email is written on, the data centre that it is stored on and device that recipient reads the email on. The size of the footprint is impacted by the time it takes to write and read the email, the size of any attachments, the number of recipients that read the email and how long they take to read it. One short email between two people has minimal impact but a reply all to a company email with a thousand recipients quickly becomes more significant. Now to be clear, I&rsquo;m not suggesting that we ditch our personal or work emails, but this has given me an added incentive to reduce the size of my inboxes and I will think twice before clicking the reply all button in future! &nbsp;&nbsp;</p>
<p>If we agree that all of the actions that we take in our day to day lives contribute to our carbon footprint, then we can agree that changing these actions will reduce our individual carbon footprints. If we all reduce our individual carbon footprints, we reduce the global carbon footprint.&nbsp;</p>
<p>This is a textbook example of the power of marginal gains: the changes that we make as individuals may seem like they don&rsquo;t make a difference, but the potential of the collective impact is huge.</p>
<h3><strong>Nobody&rsquo;s perfect so don&rsquo;t try to be!</strong></h3>
<p>We need to recognise the fact that no one is perfect, and no one ever will be! So, if eating a steak on a Saturday night is important to you, eat a steak on Saturday night, but you might want to consider having two or three meat-free days during the week as well. If your annual two-week foreign holiday is what you live for, keep on taking your two-week foreign holiday, but could you swap additional city breaks for a weekend in the UK? As individuals, we need to understand the specific factors that motivate us and make our green choices based on these. There is no one size fits all approach, but importantly, everyone can do something.</p>
<h3><strong>There are no shortcuts</strong></h3>
<p>We&rsquo;ve all seen the &ldquo;offset your carbon footprint&rdquo; option when looking at flights, heard celebrities talk about how they offset the emissions when they use private jets and companies talking about how they will offset if other measures don&rsquo;t quite get them to net zero by their target date. Whilst it&rsquo;s really appealing to think that we can offset carbon emissions by planting trees, I&rsquo;m afraid that it simply isn&rsquo;t true. For the record, I&rsquo;m very much in favour of planting trees but they just don&rsquo;t offset carbon emissions in the timeframe that&rsquo;s required - it takes a long time for a tree to grow!</p>
<h3><strong>Putting my money where my mouth is</strong></h3>
<p>After the training, each attendee was invited to make two pledges or commitments (one personal and one group based), detailing the changes that they will make to support carbon reduction.&nbsp;<br>My personal pledge is to consider the carbon impact of everything that I buy and challenge myself to always make more sustainable choices. This will lead to lots of small changes that together will deliver a big change. I really see this as a lifestyle change - by considering the carbon impact of every purchase, I will make day to day decisions differently and I believe that it will soon become second nature to pick sustainable products and brands over their less sustainable counterparts. As a starter for ten, I&rsquo;ve swapped my old shampoo and conditioner for one that are bars and I&rsquo;ve swapped my dog&rsquo;s dentastick with deer antlers. These are small changes, but if I make similar ones for the majority of things that I buy, the impact on my carbon footprint will be significant and I&rsquo;m happy with that.</p>
<p>My group pledge is to, wherever possible, include a commitment about how working with Lorien can have a positive impact on the customer&rsquo;s carbon footprint in every bid (Reach out to me for more information if this interests you!). I will work with colleagues to look at every step in the recruitment process with a &lsquo;green&rsquo; lens, to see how we can work with our customers to make better and more sustainable choices. I certainly don&rsquo;t claim to have all of the answers, but I can make sure that we have meaningful conversations.</p>
<p>What steps are you taking to reduce your carbon footprint this year? Let me know your thoughts and ideas at <a href="mailto:ria.newham@lorienglobal.com" target="_blank" rel="noopener">ria.newham@lorienglobal.com</a>.&nbsp;</p>

What is climate change and how can you help to reduce your carbon footprint? Learn how you can make a change here.

Why climate change is my issue too – and what I plan to do about it

<p>What does the future hold for talent acquisition and tech communities in 2022? We&rsquo;ve asked members of Lorien&rsquo;s Senior Leadership Team to make some predictions for the year ahead in our latest video. Learn what Joanna Fagbadegun, Annelise Smith, Ashton Arnold, Adam Robinson, Sean Bowman, Bill Graham and Mike Tulley have to say below. &nbsp;</p>
<p><iframe id="widget2" class="optanon-category-C0004 " title="YouTube video player" src="https://www.youtube.com/embed/z9BkKhRQRjw?enablejsapi=1" width="560" height="315" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="allowfullscreen" data-gtm-yt-inspected-14="true"></iframe></p>
<p>&nbsp;</p>

What surprises does 2022 have in store for talent acquisition and tech communities? Learn what Lorien's Senior Leadership Team thinks you should look out for.

2022 Predictions

<p>As thoughts turn to 2022 the prospect of addressing your Statement of Work (SOW) spend as part of an overall contingent worker programme can be a daunting prospect, however, a new programme does not need to consist of wholesale changes, can be straightforward to implement, and can help you rest easier knowing that your business is protected against elements such as worker misclassification, loss of IP and regulatory requirements for contingent workers. But what is SOW engagement management?</p>
<h3><strong>SOW Engagement Management Programmes</strong></h3>
<p>Most organisations will engage with at least some suppliers on a SOW engagement management basis, whether this is the procurement of a set of skills (i.e. the design of a new webpage) or a large enterprise-scale outsource (such as a major software development project). The type of suppliers that you engage with on SOW engagements can differ hugely, from large IT consultancies and BPO providers to individuals and small to mid-size firms.</p>
<p>SOW engagement management services (otherwise known as SOW Management or Services Procurement) are an increasingly popular way to monitor and administer your SOW spend as well as in some solutions being the team who procure and source your services from a pre-set panel of suppliers or in fact, creating and administrating a supplier panel from scratch.</p>
<p>Ultimately SOW engagement management can be a service that provides the full end-end solution of your organisations SOW engagements, from requirements gathering, through to sourcing, milestone / deliverable management, supplier payment and reporting. It can also involve certain segmented elements of the SOW process where this suits your organisation&rsquo;s maturity level, such as just milestone management and reporting.</p>
<h3><strong>Why add more visibility to your Statement of Work engagements?</strong></h3>
<p>Due to its de-centralised nature within organisations, SOW spend and SOW engagements can typically be much larger and fail more often than is initially thought.&nbsp;</p>
<p>Aside from wanting to bring spend levels under control, adding visibility to your SOW engagements through a Services Procurement or SOW Management programme has significant benefits to your business:</p>
<h4><span style="text-decoration: underline;">Visibility of your SOW engagements provides you with more data</span></h4>
<p>This means that will be able to break down your SOW spend across different departments, capabilities and projects enabling data driven decisions. Not to mention, visibility of all of your live and upcoming engagements and detail of every consultant (including contingent workers) engaged on your organisation&rsquo;s live projects.</p>
<h4><span style="text-decoration: underline;">Visibility of your SOW engagements mitigates your risk</span></h4>
<p>Knowing the consultants engaged on your programmes means that you have a helping hand in preventing worker misclassification (especially in the post IR35 world) and incorrect screening (financial services requirements for example). Knowing and having access to all the suppliers who you have live engagements with means that you can provide consistent contract terms that protects you against IP loss and against poor quality of deliverables.</p>
<h4><span style="text-decoration: underline;">Visibility of your engagements increases their quality</span></h4>
<p>Being able to see all of your past, current and future engagements means that you are in a better position to understand the status of live programmes. Not only will this help prevent any issues before they occur, but it will also put you in a position to better mitigate scope creep or supplier extension. This also gives you assurance that any milestones and deliverables have been achieved before processing payment to a supplier, and also enables you to enforce any potential service credits where applicable. By being able to view detailed engagement data, you will also be better placed to undertake improved requirements gathering and therefore increase the quality of project deliverables.</p>
<h4><span style="text-decoration: underline;">Visibility of your suppliers ensures you have the right panel in place</span></h4>
<p>By knowing who your suppliers are and by seeing the detail of their engagements you will have a better understanding of those who perform best against your projects (and those who do not). Actively being able to manage your suppliers through a data-driven approach means that your supplier panel will be the right size and shape to support your business objectives.</p>
<h4><span style="text-decoration: underline;">Visibility of your spend can provide you with cost savings</span></h4>
<p>Although cost savings alone should not be the reason for you to launch a SOW management programme, of course, having the visibility of what you are spending and where provides you with the fantastic opportunity to benchmark rates and services leading to hard cost savings, and provide efficiencies and speed leading to soft cost savings.</p>
<h4><strong>SOW Management by Lorien</strong></h4>
<p>Lorien are experts in running outsourced SOW Management or Services Procurement programmes.&nbsp;<a href="mailto:darren.topping@lorienglobal.com" target="_blank" rel="noopener">Reach out to me</a> for an informal discussion, even if just to determine the opportunities that a SOW Engagement Management programme could add to your business.&nbsp;</p>
<p>You can also read more about our SOW Management services <a href="https://www.lorienglobal.com/business-solutions/statement-of-work" target="_blank" rel="noopener">here.</a></p>

Without proper control, Statement of Work engagements can cost more, and fail more often - in this blog we show you why visibility matters in SOW.

Why 2022 is the year to add visibility to your Statement of Work engagements

<p>Last week Lorien was joined by guests from businesses of all sizes, industries, and at different stages in their contingent talent acquisition, as part of our first in-person roundtable since the COVID-19 pandemic. We discussed the contingent market, the importance of a defined value proposition, talent gaps, and everything in between. In this article, we share our key takeaways from the event. If you would like to share your own experiences or learn more about how your contingent value proposition (CVP) can aid diversity,&nbsp;<a href="mailto:solutions@lorienglobal.com?subject=Support%20with%20CVP">please get in touch with us today</a>!</p>
<h4><strong>The market is hypercompetitive, and this is creating new patterns in talent acquisition</strong></h4>
<p>The market is booming, with businesses of every size and every industry hiring for tech talent. At the same time, candidates that stayed with companies during economic uncertainty now have a sea of career opportunities in front of them, which is making talent retention even harder.<br><br>This is creating some interesting new patterns in talent acquisition. Firstly, contingent talent is no longer an &lsquo;easy&rsquo; short-term solution for skills gaps in the permanent space. Contingent talent has &ndash; in many areas - become just as difficult to hire for, and this has meant value propositions often associated with permanent have begun to bleed into CVPs &ndash; such as skills development, meaningful work, flexible working, exciting projects, and culture.&nbsp;<br><br>Secondly, globalisation has meant that acquiring talent from overseas is no longer as cost efficient as it once was. Many location-agnostic US companies are offering lucrative US wages which can be hard to compete against. The rise of remote working post-pandemic will likely only escalate this trend.<br><br>Thirdly, both talent demand and shrinking cost differentiators for talent have meant that many organisations have had to adopt more flexible operating models.</p>
<h4><strong>Changes in workforce make-up are affecting inclusion and diversity</strong></h4>
<p>The speed of the contingent recruitment process means that often focus is on finding and recruiting talent quickly rather than hiring through a D&amp;I lens. Our guests discussed how this approach could cause problems further down the line if contingent workers ended up converting to permanent roles. In that swift and sometimes transactional conversion process I&amp;D goals may not be given proper consideration. Without a clearly defined I&amp;D approach for contingent roles therefore, it can become very difficult to keep a handle on overall I&amp;D within the business. Our guests discussed how contingent talent should perhaps be seen as permanent talent that hasn&rsquo;t decided where to settle yet.</p>
<h4><strong>Contingent candidates are more confident about what they want and need in a role&nbsp;</strong></h4>
<p>Since the pandemic, contingent candidates have become more vocal and candid about their preferences for flexibility. Darren commented on the Lorien 2020 &lsquo;What Tech Candidates Want&rsquo; whitepaper, and how even pre-pandemic there were many similarities in expectations for contingent and permanent workers; Darren suggested the pandemic might have brought this to a tipping point. Our guests expressed how the contingent mind-set has become more permanently aligned, with requests not just for more flexible working, but also greater learning and development opportunities and interesting projects. For some, this expectation was causing friction with hiring managers, with candidates dropping out as soon as a hiring manager expressed a preference for a commitment to set days in the office or suggested a need to be based in a specific location. Guests found that often candidates are seeking reassurance from existing contractors or employees &lsquo;at the coal face&rsquo; about what flexibility really meant at that organisation. It was agreed that enabling a candidate &ndash; whether contingent or permanent - to speak to someone early on in the process to establish working from home opportunities was vital for turning offers into acceptances, and for attracting a gender-balanced slate. Flexibility didn&rsquo;t necessarily guarantee conversion, but it did open opportunities up to more talent.</p>
<h4><strong>Talent scarcity has made the contractor king</strong></h4>
<p>&nbsp;Demand for contingent talent is increasing rates in more than one way. Our guests discussed the effects of &lsquo;project bleed&rsquo;, where contractors acquired on clearly defined projects were later moved onto new projects at a higher rate because of the business&rsquo; reliance on their skills.&nbsp;<br><br>Our guests were also experiencing more &lsquo;boomerang employees&rsquo; &ndash; people that left during &lsquo;the great resignation&rsquo; for higher rates, only to return when expectations didn&rsquo;t match up. They noted however that returning employees tended to have even higher expectations.<br><br>Both of these examples, and the knowledge that talent is scarce, is putting many skilled contractors back into a position of power.&nbsp;&nbsp;</p>
<h4><strong>Is IR35 a red herring?</strong></h4>
<p>Many companies took a firm stance on IR35 pre-COVID-19, opting for blanket policy changes towards PSCs. We discussed whether the unprecedented demand for talent would prompt more organisations towards case-by-case IR35 assessments and determinations. Our guests were split; some believed that IR35 was simply a commercial outcome which meant paying more and which had to be factored into the recruitment process, resulting in the need to weigh up the extra cost vs. the operational cost of facilitating case-by-case hiring manager determinations; while others believed that IR35 had made the landscape incredibly complex. We also discussed the potential challenges of working with boutique consultancies for certain projects, and the pitfalls of not properly defined Statement of Work services.&nbsp;&nbsp;</p>
<h4><strong>Process efficiency is becoming even more important for talent retention</strong></h4>
<p>Historically, the fast turnaround of contingent talent has meant a &lsquo;worse&rsquo; process from a CX perspective. However, the new demand for contingent talent has led organisations to start thinking more holistically about their recruitment processes, and candidate engagement of contingent talent. The importance of fast, painless processes, access to real experiences of the company culture and team, and proactive communication throughout the end-to-end recruitment journey, has never been higher for contingent talent engagement and retention.</p>
<h4><strong>Upskilling and the apprenticeships are popular ways to boost the talent pipeline</strong></h4>
<p>The bottom line is there isn&rsquo;t enough talent in the pool to begin with. The volume of school leavers with STEM skills is not enough to fulfil demand &ndash; especially now almost every business is a technology-led business. Compounding this issue is that some long-term employees lack the digital skills required by companies undergoing digital transformation.&nbsp;<br><br>It was agreed that too many businesses don&rsquo;t take full advantage of their apprenticeship levy to upskill existing workers and to bring new talent in. Several of our guests sung the praises of their apprenticeship programmes as a way to supplement the talent pipeline. Many found apprentices displayed exceptional motivation and often delivered considerable value for investment when compared with traditional graduates, who could have higher expectations. We discussed that apprentices worked best in a structured business due to their need for clear tasks and objectives as they embed, and a natural requirement for greater pastoral care.&nbsp;&nbsp;<br><br>We also discussed the value of internal upskilling, but the challenge of persuading stakeholders that 20% of work time be devoted to learning was a worthwhile investment. Without stakeholder buy-in, these sorts of evergreen talent pipelines can be difficult to build, but the importance of doing so has never been more pressing as we continue the &lsquo;war for talent&rsquo; of all forms.&nbsp;<br><br>We hope these takeaways prove useful for your business strategy. If you would like to continue the conversation around contingent talent, diversity, and market trends, please get in touch with us at&nbsp;<a href="mailto:solutions@lorienglobal.com?subject=CVP%20Takeaways">solutions@lorienglobal.com</a>. And if you would be interested in attending future roundtables, please get in touch with Darren at&nbsp;<a href="mailto:Darren.topping@lorienglobal.com?subject=Future%20events">Darren.topping@lorienglobal.com</a>.&nbsp;</p>

Read the key takeaways from our event on the contingent workforce, talent attraction, diversity, your value proposition, and how it all fits together.

CVP: Why your contingent brand matters to diverse talent – key takeaways

<p>Lorien&rsquo;s onsite delivery into Nationwide Building Society has won the Onsite RPO In House Recruitment Team Award at the 2021 In House Recruitment Awards.&nbsp;</p>
<p>The annual In House Recruitment Awards celebrates the significant achievements of internal recruitment teams and the individuals within them. This is Lorien&rsquo;s second consecutive year of success at the awards, with the team winning Onsite RPO In House Recruitment Team in 2020 for its delivery into ReAssure.</p>
<h4>Annelise Smith, Director of MSP and RPO at Lorien said:</h4>
<p>&ldquo;It&rsquo;s a proud moment to win the award for Onsite RPO In House Recruitment Team once, but it&rsquo;s an honour and a privilege to win it twice in two years. For me, this represents that our RPO delivery is truly industry-leading and confirms what I&rsquo;ve always believed &ndash; that the dedication, expertise and energy of our people gives our clients the edge in the war on talent. I am incredibly proud of the Nationwide onsite RPO team for their exceptional client delivery this year and would like to thank them all for their hard work over the last 12 months &ndash; without which this would never have been possible.&rdquo;<br><br>This is the second award for the Nationwide RPO team, having received the&nbsp;<a href="lorienglobal.com/en/insights/lorien-wins-the-client-service-award-at-the-tiara-2021-talent-solutions-awards">Client Service Award at the 2021 TIARA Talent Solutions Awards earlier this year</a>.&nbsp;<br><br>For more information about the In House Recruitment Awards,&nbsp;<a href="https://www.inhouserecruitment.co.uk/awards/" target="_blank" rel="noopener">click here</a>.</p>

Lorien's second consecutive win at the annual In-House Recruitment Awards recognises  onsite delivery into Nationwide Building Society as industry-leading.

Lorien wins the Onsite RPO In House Recruitment Team Award at the 2021 In House Recruitment Awards

<p>Last year saw a turning tide for the energy sector. For the first time,&nbsp;<a href="https://www.theguardian.com/environment/2021/jan/28/uk-electricity-from-renewables-outpaces-gas-and-coal-power">renewable energy overtook fossil fuels as the largest source of UK electricity for a full year, with renewable energy from wind, solar, water and wood contributing 42% to UK electricity, compared to 41% for gas and coal derived energy</a>. The EU also had a record-breaking year, with&nbsp;<a href="https://www.theguardian.com/environment/2021/jan/28/uk-electricity-from-renewables-outpaces-gas-and-coal-power">renewable energy overtaking fossil fuels for the first time</a>. Less energy consumption over lockdown, combined with one of the mildest winters on record, led to reduced demand on the national grid. Similar effects were seen in the oil industry, with the price of oil plummeting over the course of the pandemic due to reduced demand and oversupply.&nbsp;<a href="https://www.bp.com/en/global/corporate/news-and-insights/press-releases/bp-acquires-ai-driven-energy-optimisation-business-open-energi.html">BP is now predicting that renewables could make up as much as 60% of the world&rsquo;s primary energy needs by 2050, depending on the scenario.&nbsp;</a></p>
<p>Commodities markets thrive on volatility, but the last year has been particularly unstable and there are many variables that could influence the market again &ndash; economic stability, post-pandemic habits (e.g. transport and travelling), and new legislation. The market is also becoming more varied and more competitive, with more players, more varied commodities, and more focus on decarbonisation. Then there&rsquo;s the balance between those countries focused on climate change and reducing emissions, and the rapidly growing demand for energy in developing countries. With the market sliding decisively towards renewable, energy trading has also had to adapt. In this blog, I explore how the sector is changing.</p>
<h3>Decarbonisation</h3>
<p>Last year saw a more aggressive approach to tackling climate change from government officials. I<a href="https://www.renewableenergyhub.co.uk/blog/the-uk-plans-to-double-subsidies-for-solar-and-onshore-wind-in-2021/">n November, the government released a 10-point plan for achieving the government&rsquo;s net-zero by 2050 target</a>, and in December announced&nbsp;<a href="https://www.energytradingcsee.com/news/five-key-trends-to-watch-in-europes-power-market-in-2021">a goal to reduce carbon emissions by 68% by 2030</a>. Meanwhile,&nbsp;<a href="https://www.energytradingcsee.com/news/five-key-trends-to-watch-in-europes-power-market-in-2021">the EU moved forward with setting its 55% by 2030 reduction target</a>&nbsp;as part of its journey to net-zero emissions by 2050.&nbsp;<br><br>While the pandemic pressed pause on many projects, the lifting of restrictions will see the creation of more renewable energy sources &ndash; with the&nbsp;<a href="https://www.theguardian.com/environment/2020/nov/24/uk-government-to-subsidise-onshore-renewable-energy-projects">government planning on doubling subsidies for onshore, offshore, solar, wind and tidal schemes in 2021</a>, amid a host of targets &ndash; such as generating&nbsp;<a href="https://www.theguardian.com/politics/2020/oct/05/boris-johnson-to-unveil-plan-to-power-all-uk-homes-with-wind-by-2030">40GW from offshore wind farms by 2030</a>. Many energy companies have already sensed this shift and adapted accordingly, with key players like Shell and BP committing to net-zero emissions by 2050 targets.&nbsp;&nbsp;<br><br></p>
<h3>Diversification</h3>
<p>Energy trading has always been volatile, but in recent years &ndash; enabled by digitisation and globalisation &ndash; trading markets have become more fast-paced and reactive. Increasingly, energy markets are interconnected, with global gas and power markets often linked to each other in trading circles, and influenced by events on the world stage.<br><br>Commodity trading has become more competitive, with industrial companies buying directly on wholesale markets, independent companies offering services for smaller buyers, and energy companies expanding into new markets and going toe-to-toe with niche suppliers on new commodities.<br><br>Meanwhile, improvements in connectivity have enabled trading in real-time, advances in artificial intelligence have supported automation and algorithm-based trading for day-ahead and intraday trades, and early-stage blockchain technology is being used to improve transparency for transactions and support peer-to-peer trading.<br><br>Against this backdrop, the future of renewable energy trading is interesting. Natural energy sources can be less reliable and energy trading businesses will need to bake in optionality and scenario plan in order to protect profitability as they diversify their portfolios.&nbsp;</p>
<h3>Democratisation</h3>
<p>Thanks to improvements in small-scale, cutting-edge green technology (such as solar panels), today people from all over the world can find a foothold in the energy market, generate their own energy and access power off-grid. This is leading to democratisation in the energy network.&nbsp;<br><br>Historically, energy was transacted along one-way lines &ndash; flowing from the centre to the grid edge and controlled by a handful of key market players at a national level. But with more people empowered to take their energy needs into their own hands, and growing networks of connected devices, controlling energy supply is becoming harder. Democratisation will level the playing field and carve up the power and monopolisation of energy providers, but it also presents some challenges. Multiple different players trading could open up inefficiencies, cut-off value chains and inhibit larger scale upgrades.<br><br>However, democratisation will create new opportunities for energy providers to work across boundaries. For example, Energy-as-a-Service (EaaS) moves the focus from buying assets, generating power, and selling, to providing an end-to-end management service. By creating &lsquo;energy communities&rsquo;, providers could merge markets, make improvements to the grid, implement smart technology and deliver predictive load balancing.&nbsp;</p>
<h3>Digitisation</h3>
<p>For change to happen, technology will be key. Building on the Internet of Things (IoT), digital twin technology and automation will be invaluable for balancing and optimising smart grids, bringing more visibility and accountability to energy trading, and ensuring that power is distributed fairly. Artificial intelligence (AI) will also play an important role in predicting trading decisions, using real-time data gathered from IoT to optimise energy supply and help traders make informed decisions.&nbsp;</p>
<p>These technologies will also map environmental change and record the effectiveness of different climate change initiatives, including optimising processes like shipping routes and logistics that can contribute to emissions. As a result, demand for data will remain high in energy trading.</p>
<p>Meanwhile blockchain will facilitate trading by creating a safe, transparent trading environment, with immutable, real-time contracts, which will lower the barrier to entry and enable peer-to-peer trading. This will break up the monopolisation of the energy market, enabling individuals to understand their personal usage, create and trade energy directly, and have more optionality about where and when they buy power.</p>
<h3>What does this mean for the future?&nbsp;</h3>
<p>Creating this future will mean experienced hands. But this isn&rsquo;t without its challenges. The renewables market is still relatively young, and the tech skills that are needed for digital transformation are increasingly tough to find due to their high demand across all industries.&nbsp;<a href="https://www.gov.uk/government/publications/quantifying-the-uk-data-skills-gap/quantifying-the-uk-data-skills-gap-full-report">Nearly half (48%) of businesses in the UK are currently hiring for data skills, for example</a>.&nbsp;<br><br>As the energy market becomes more digitised, democratised and diversified, having the right talent in place will be critical for staying ahead of the curve. Working with a specialist technology and digital talent solutions provider, like Lorien, will be key for reaching niche pockets of tech talent. With over ten years&rsquo; experience in ETRM and CTRM, we&rsquo;ve been part of the energy sector&rsquo;s digital transformation journey since the beginning &ndash; enabling us to understand your requirements and translate your opportunities with precision. We have one of the largest and most established ETRM and CTRM networks in the industry, and we&rsquo;d love to introduce you.&nbsp;<br><br>Reach out to me &ndash;&nbsp;<a href="mailto:chris.barton@lorienglobal.com?subject=The%20turning%20tide%20of%20energy%20trading">chris.barton@lorienglobal.com</a>&nbsp;&ndash; for more information on how we can help you prepare for the future of energy trading.&nbsp;&nbsp;</p>
<div>&nbsp;</div>

After a year of disruption, innovation and new developments, Chris Barton looks at what's changing in the energy sector. Read here.

The turning tide of energy trading

<p>After almost two years of instability, business is booming again.&nbsp; The ONS recently announced&nbsp;<a href="https://www.bbc.co.uk/news/business-58543554" target="_blank" rel="noopener">over one million vacancies were recorded between June and August&nbsp;</a>&ndash; the highest since records began &ndash; as well as that employee numbers had bounced back to pre-pandemic levels.&nbsp;</p>
<p>In July 2021,&nbsp;<a href="https://employeebenefits.co.uk/uk-employees-least-motivated-work-home/" target="_blank" rel="noopener">almost a third (31%) of people felt stuck in their role due to economic uncertainty</a>. But as the market becomes more buoyant, candidates are beginning to emerge from hiding. The question is: should you join them?&nbsp;</p>
<h3>Yes: what are you waiting for?</h3>
<p>After almost two years of deprivation &ndash; clamping down on spend, issuing furloughs and redundancies, and pressing pause on important projects, businesses are finally realising they can&rsquo;t stay static forever.<br><br>Recruitment went into overdrive in 2021. In May,&nbsp;<a href="https://technation.io/news/tech-hiring-at-its-highest-level-for-five-years/" target="_blank" rel="noopener">tech hiring hit it a five-year high</a>, with over 132,000 recorded vacancies. As well as businesses rushing to catch-up to strategy,&nbsp;almost 20,000 new tech businesses were created in 2020 &ndash; or two every hour. More vacancies naturally means more interesting opportunities and better odds to get the role you want (<a href="https://www.lorienglobal.com/jobs" target="_blank" rel="noopener">check out our live vacancies here</a>). After all, even though more candidates might be looking to move, the volume of opportunities still far outweighs supply &ndash; leading to that supply-demand imbalance which famously tips in the candidate&rsquo;s favour.<br><br>The pressure to find and keep talent, as well as the growth of digital strategy seen during the pandemic, means that businesses are also more willing to negotiate for the right candidate. Recent&nbsp;<a href="https://home.kpmg/uk/en/home/media/press-releases/2021/05/kpmg-and-rec-uk-report-on-jobs.html" target="_blank" rel="noopener">research from KPMG and APSCo</a>&nbsp;revealed that between a 23 year high for talent demand, and less available candidates due to concerns over job security, pay was accelerating. In fact, the report uncovered a 14-month high for starting salaries, and an 18-month high for temp pay growth.<br><br>But it&rsquo;s not just cash that&rsquo;s on the discussion table. Over the pandemic, companies were forced to adopt more flexible working practices. While many businesses are still finding their feet in the &lsquo;new normal&rsquo;, hiring managers will be more receptive to having conversations about flexibility, remote working, and benefits packages up front. Be prepared for an element of uncertainty &ndash; many HR departments haven&rsquo;t made their decisions on hybrid just yet &ndash; but there has never been a better time to have an honest conversation about what you expect in your next role.</p>
<h3>No: bide your time</h3>
<p>It&rsquo;s true that today&rsquo;s market could snag you a good deal &ndash; a better job, better pay, and better benefits. But it&rsquo;s also important to see the market for what it is at the moment: frantic.&nbsp;<br>The last two years has seen a significant amount of change for both businesses and individuals. Many companies will have lost talent (through their choice or someone else&rsquo;s), restructured, and re-strategized. That means a lot of exciting opportunities.&nbsp;<br><br>But we&rsquo;re not quite out of the woods yet &ndash; the UK&rsquo;s furlough scheme has only ended recently and there&rsquo;s already been talks of what a winter COVID-19 strategy could look like (including a last-resort lockdown).&nbsp;<br><br>Companies are currently playing catch-up after two years of hunkering down &ndash; if the market seems fast and chaotic, that&rsquo;s not necessarily a good sign. This is when rushed, desperate decisions are made (on both sides). This could end up affecting you in a new role if the rush to get people in isn&rsquo;t properly thought through. Naturally, this goes for culture too. While now is a great time to negotiate your contract, don&rsquo;t forget that many companies are in flux right now. Their excellent work from home policy might not stick, nor may the culture, people, department, or need.&nbsp;<br><br>Another reason to bide your time is internal mobility. You won&rsquo;t be the only one weighing up your options, and other companies aren&rsquo;t the only ones rethinking their strategy. If you&rsquo;re otherwise happy at your company but looking for something more &ndash; maybe progression or a change in direction &ndash; now might be the best time to bring that conversation up, when your business is conscious of the talent-crunch and in acceleration mode.</p>
<h3>So when is the best time to job hunt?</h3>
<p>How long is a piece of string? Moving jobs is never an easy decision.&nbsp;<br><br>The market at the moment is incredibly candidate-driven &ndash; there&rsquo;s no doubt that there are more opportunities out there than ever before, more flexible, and open-minded companies, and more exciting projects happening. But it&rsquo;s also true that we&rsquo;re in a period of change, and change can be unsettling &ndash; for everyone. Whether you stick or twist, job security is never 100% guaranteed.&nbsp;<br><br>So, with that in mind, the best time to move jobs is based on a number of things &ndash; whether you&rsquo;re being challenged, whether there&rsquo;s room for growth, and whether you enjoy what you do. Culture should also play an important role in your decision-making, especially as companies respond to changes in climate. You should also be aware of your situation, such as the importance of location, flexibility, work-life balance, and benefits in your life.&nbsp;<br><br>It never hurts to keep your options open and to see what&rsquo;s on the market. To get started, make a priority list of what&rsquo;s important in a role for you (taking your existing role out of the equation). Check against what you currently have, what you want, and what you think you can get. Then take a look at what&rsquo;s out there. At the very least, exploring options outside of your current company will enable you to benchmark your skillsets and understand what you should reasonably be able to ask for, even if you decide not to move.&nbsp;<br><br>If something catches your eye, don&rsquo;t be afraid to put your CV in and even attend an interview. Think of it like the step from window shopping to trying something on &ndash; you don&rsquo;t have to buy anything, and it might even help you work our whether you want someone new or if what you have at home actually fits perfectly. You might even find a role you would have never even considered before.&nbsp;<br><br><a href="https://www.lorienglobal.com/jobs">Check out our live vacancies&nbsp;</a>to see what roles might suit you or read&nbsp;<a href="https://www.lorienglobal.com/insights/five-of-the-best-questions-to-ask-in-an-interview">our blog on interview tips</a>&nbsp;before you start applying.&nbsp;</p>

As the tech market becomes more buoyant, more people are considering swapping jobs. But is now the best time to take the plunge? And if not now, when?

How to know when it's time to job hunt

<p>Outsourcing your recruitment is a big decision. Hiring the right talent is key to the longevity and success of any business strategy and trusting your future to a third party can seem daunting. Luckily, tender processes have been designed to take some of the risk out of the decision by thoroughly qualifying suppliers and ensuring you only partner with the people best placed to represent you and your needs. Here, we&rsquo;ll give you an overview of what you need to know when issuing a Request for Proposal (RFP).</p>
<h3>What is an RFP?</h3>
<p>An RFP (Request for Proposal) is a document detailing your requirements for a recruitment project, such as&nbsp;<a href="https://www.lorienglobal.com/business-solutions/rpo-total-talent-acquisition">outsourcing your permanent recruitment</a>. Suppliers will respond to the RFP with their solutions in a bid to win the contract and deliver the project. RFPs should contain enough detail for a supplier to produce an accurate, workable solution for you. You can issue an RFP for any recruitment project you want, whether that&rsquo;s a 3+ year&nbsp;<a href="https://www.lorienglobal.com/business-solutions/msp-and-contingent-workforce-solutions">MSP&nbsp;</a>or a single six-month volume hiring campaign&nbsp;<a href="https://www.lorienglobal.com/business-solutions/project-recruitment">(Project RPO)</a>.&nbsp;</p>
<h3>What&rsquo;s the difference between a Request for Information (RFI) and a Request for Proposal (RFP)?</h3>
<p>When putting together your proposal, you may hear terminology like RFI, RFP and RFQ. These requests typically correlate with how far along in the decision-making process you are. An RFI &ndash; or Request for Information &ndash; is used when your requirements aren&rsquo;t yet defined, and you want to learn more about the suppliers and understand their potential solutions. RFIs typically take the form of a list of general questions about a supplier&rsquo;s approach and credentials, requiring a written response. However, more and more now we are seeing companies opt for a presentation format of response, where they get to meet the supplier in person or virtually, and ask questions post the presentation. An RFI is normally followed by an RFP; some businesses will shortlist suppliers between stages.</p>
<p>A Request for Proposal (RFP) is a more detailed request, and asks the supplier to give a formal, defined solution for your specific requirements. As part of the RFP, the supplier will demonstrate their skills, experience and expertise, outline their solution and benefits, and quote the cost for delivering the solution. You will need to provide as much information as possible about your requirements at RFP stage in order to get the best solutions from suppliers. RFQs (Request for Quotation) may also be used where you have a clear understanding of the solution you need, and simply want a pricing comparison.&nbsp;</p>
<h3>Do you need to write a Request for Proposal?</h3>
<p>You don&rsquo;t have to issue a Request for Proposal to choose a service provider at all if you don&rsquo;t want to. Some businesses go out to tender to explore different options and to see if there are other solutions (or providers!) that better fit their requirements. It can also be a useful price comparison exercise, to ensure you&rsquo;re getting the most for your money and that you&rsquo;re paying a competitive price for any existing solutions (for second generation RPO/MSPs). Generally speaking, it&rsquo;s never a bad idea to see what else is on the market, and you may wish to meet with potential suppliers on a more informal basis.</p>
<p>However, there are cases where going out to tender might not feel right, and the grass isn&rsquo;t necessarily always greener. Tendering is a time, cost, and resource-heavy process that requires input from lots of different senior stakeholders. If you don&rsquo;t feel like anything is missing with your current provider, or you&rsquo;ve already identified a supplier that you feel confident ticks all the boxes, then you might be tempted to bypass the process.</p>
<h3>How do I write a Request for Proposal for recruitment?</h3>
<p><strong><em>Step 1: Prepare and define your needs</em></strong></p>
<p>Before writing your RFP, you should have a clear understanding of what you want to achieve. Start by mapping out the scope of the work, such as where you want it delivered, how you want it delivered (i.e. model of recruitment), and when you need it delivered by. Then detail pain points you need solving and key objectives. Your objectives might not always be operational &ndash; you may want a supplier that is aligned to your values, for example. You can refer to this plan as you build your RFP.<br><br><strong><em>Step 2: Introduce your business and background</em><br></strong><br>Your introduction should give context to your proposal. It should explain who you are as a business and reasons for outsourcing, such as going through a significant period of growth. Your company history, values and purpose let suppliers know a bit more about you and what matters most. You should provide a summary of the project and key aims, and you can also detail information about the process, such as timeframes, if you wish.<br><br><strong><em>Step 3: Outline your requirements</em></strong><br><br>This is perhaps the most important aspect of writing your RFP, as the more detailed you can be, the better the solutions will be. Provide as much information as you can, including both strategic requirements (e.g. becoming seen as an employer of choice) and operational targets (e.g. improve CV to interview rate). Where possible you should provide anonymised data sets to demonstrate your needs, such as key roles you recruit for and average salaries &amp; day rates to enable potential suppliers to provide you with accurate indicative pricing<br><br><strong><em>Step 4:&nbsp; Explain how suppliers should respond</em></strong><br><br>You should set out the format for how you want suppliers to respond, and there are a number of ways you can do this. You can request a specific format (e.g. general headers/bullet points to address), ask direct, detailed questions if you want specific answers, or allow the proposal to be freeform. You can also put limitations around responses, such as word counts or page limits. And you can issue an RFP using a portal to standardise responses, or you can request PDFs to encourage more creative and visual proposals. Word limitations are good for clean, concise responses, but it&rsquo;s important not to be too restrictive or you could miss important information. Likewise, setting out a format or asking specific questions makes proposals easier to compare, but freeform allows the supplier to showcase specific elements of their solution.&nbsp;&nbsp;<br><br><strong><em>Step 5: Outline evaluation criteria and timeframes</em></strong><br><br>Ideally, you should set out clear evaluation criteria to help suppliers understand how you will score their proposals. This might include weighting for specific elements of the proposal or highlighting specific priorities. You should also give the supplier the opportunity to ask any clarification questions (CQs). Responses to these questions should then be shared amongst all suppliers to ensure a fair tender process. You should also outline your timeframes, including a CQ deadline, response deadline, shortlisting deadline (where appropriate), any next steps and their deadlines (such as presentation), and expected date for contract award/project go-live (if known).&nbsp;<br><br>I hope this short guide will give you the confidence you need to start putting together an RFP! If you are currently thinking of outsourcing and want to understand your different recruitment options, check out our&nbsp;<a href="https://www.lorienglobal.com/business-solutions">Client Services</a>. You can also get in touch with us at&nbsp;<a href="mailto:solutions@lorienglobal.com">solutions@lorienglobal.com</a>&nbsp;for more information on Lorien, what we do, and outsourcing your recruitment.&nbsp;</p>

If you’re outsourcing your recruitment, you might feel overwhelmed by choice. Learn what an RFP is, when and why you might use one, and how to get started.

How to write a Request for Proposal (RFP) for RPO/MSP

<p>When the off payroll working regulations (IR35) were postponed by a year to April 2021, it provided the UK with the opportunity of a further 12 months to get organised. Already, there were concerns about the potential impact on both individuals and organisations and the uncertainty of how COVID-19 could affect the market only heightened tensions. The government decided to delay the roll-out by a year, giving clients and contractors more bandwidth to figure it out and the market to stabilise. Now here we are, more than a year on, the regulations implemented. But how has IR35 affected the contingent worker market?</p>
<h3>What is IR35?</h3>
<p>The IR35 &lsquo;off payroll&rsquo; working regulations aim to ensure that those who work through a personal service company (such as their own limited company) and work in a way that would make them an employee of the client if paid directly, are subject to statutory deductions as if they were employed. The legislation has been active since 2000 but was reformed in April 2017 to put the onus for determination on the client and was specific to the public sector only. After a year&rsquo;s delay due to the COVID-19 pandemic, the reform was extended to the private sector as of April 2021.&nbsp;</p>
<h3>Blanket bans haven&rsquo;t been so broad</h3>
<p>According to two separate, independent studies, around&nbsp;<a href="https://www.contractoruk.com/news/0015077third_contractors_outside_ir35_under_new_off_payroll_rules.html" target="_blank" rel="noopener">one third of contractors are currently engaged on contracts &lsquo;out of scope&rsquo; of IR35</a>. This is a different landscape to what we saw in 2020 where the more favoured approach was a lack of engagement with PSC or Limited Company workers. The reform delay to 2021 may have given companies more time to prepare for the rollout and to work in partnership with their contingent talent pool, supported by the explosion of businesses that were created to support clients with making status determinations. One&nbsp;<a href="https://www.ir35shield.co.uk/Files/IR35Shield_Contractor_Survey_2021.pdf">2020 study</a> found that less than a quarter (23%) of in-work contractors were working at clients that had imposed a ban on PSC workers.</p>
<h3>Carrot or stick?</h3>
<p>Even with more &lsquo;out of scope&rsquo; opportunities than previously thought, some contractors are still resistant to the changes.<a href="https://www.contractoruk.com/news/0015077third_contractors_outside_ir35_under_new_off_payroll_rules.html" target="_blank" rel="noopener">&nbsp;80% of contractors that have been determined as inside IR35 are actively looking for a new client</a><a href="https://www.contractoruk.com/news/0015077third_contractors_outside_ir35_under_new_off_payroll_rules.html">,&nbsp;</a>meanwhile&nbsp;<a href="https://www.thehrdirector.com/business-news/gig-economy/ir35-contractors-have-their-say/" target="_blank" rel="noopener">50% of contractors plan on challenging their determination</a>, meaning a likely rise in disputes. This has the knock-on effect of creating additional workload for organisations as they now manage the &lsquo;back-end&rsquo; of status determinations in addition to the original decisioning.&nbsp;<br><br>How has this affected contractor movements? According to a&nbsp;<a href="https://www.ir35shield.co.uk/Files/IR35Shield_Contractor_Survey_2021.pdf" target="_blank" rel="noopener">December 2020 study</a>, 65% of contractors planned to avoid contracts &lsquo;inside&rsquo; IR35, while 69% were prepared to increase their rate for an in scope role. Meanwhile, interesting research from IPSE found that&nbsp;<a href="https://www.thehrdirector.com/business-news/gig-economy/ir35-contractors-have-their-say/" target="_blank" rel="noopener">almost a quarter (25%) of contractors were planning on looking for contracts abroad, 17% were turning to permanent roles, 11% were going to retire in the next year and 12% planned to stop working altogether</a>.&nbsp;<br><br>While this may be extremely concerning in the skill scarce digital economy &ndash; of which there is a significant contingent population &ndash; there are opportunities. One study found that those with niche skills were twice as likely to find a contract outside IR35, which may well encourage contractors to upskill into more scarce skill roles. This kind of skill mobility may well change how we use contractors in the future.</p>
<h3>How has the pandemic changed IT contracting?&nbsp;</h3>
<p>The rollout of the IR35 reform to the private sector coincided with the COVID-19 pandemic. Remote working aside, one of the biggest changes to working habits was uncertainty. Over the last eighteen months, businesses have been required to scale their workforces up and down to cope with the turbulent market and volatile economy. And what&rsquo;s one way to bake flexibility into your business model? Contractors.<br><br>Even though many organisations responded to the early stages of the pandemic by reducing their contractor use,&nbsp;<a href="https://www.gartner.com/smarterwithgartner/9-future-of-work-trends-post-covid-19" target="_blank" rel="noopener">32% of businesses took to replacing full-time employees with contractors to reduce costs and improve scalability in 2020</a>. As restrictions eased in early 2021, many organisations ramped up hiring again as the pandemic accelerated digital transformation and tech projects placed on hold in 2020 went live again. As expected,&nbsp;<a href="https://www.contractoruk.com/news/0015078it_contractor_demand_surged_23_year_high_may_2021.html" target="_blank" rel="noopener">IT contractor demand soared to a 23-year high in May 2021</a>.&nbsp;<br><br>Contingent-focused workforce models, like&nbsp;<a href="../../../../../../en/client-services/msp-and-contingent-workforce-solutions" target="_blank" rel="noopener">Managed Service Provision (MSP)</a>, are gaining popularity as businesses ramp up their contractor use. At the same time, Employed Consultant Models (ECM), which emulate contracting with experienced hires &lsquo;loaned&rsquo; to clients for fixed periods of times, and&nbsp;<a href="../../../../../../en/client-services/statement-of-work" target="_blank" rel="noopener">Statement of Work (SoW)</a>, where experts work on set programmes with fixed deliverables, have also grown in demand as alternative workforce models for temporary talent.&nbsp;</p>
<h3>What should you do if you&rsquo;re concerned about your contingent talent?</h3>
<p>The IR35 reform came into place in the private sector on 4th April 2021, so your workforce should already be compliant. However, if you are concerned about access to contingent talent and how IR35 may have affected this, we can help. Lorien is a specialist technology, digital and professional talent solutions provider, with over 40 years&rsquo; industry experience. We&rsquo;ve seen the talent solutions market transform completely over the last five years, and we&rsquo;d be delighted to talk you through the latest thinking in the space &ndash; including alternative talent models like SoW, how to identify and build your optimum source mix, and how to attract, engage and retain your contingent workers in a competitive market. We also provide an IR35 service that includes support from IR35 expert and expert support in building, promoting &amp; transmitting your contractor value proposition &ndash; A key tool in cutting through the noise of competing opportunities to access the best talent in the market,<br><br><a href="mailto:darren.topping@lorienglobal.com" target="_blank" rel="noopener">Reach out to me</a>&nbsp;for more information on creating a high-performing contingent workforce programme in 2021.&nbsp;</p>

In this blog, Darren Topping looks at some of the latest studies indicating how IR35 might have affected the contingent worker market.

How have the IR35 reforms changed business

<article class="blog-article">
<div class="blog-article-body">
<p>Technology is a force to be reckoned with. Already, it has sent shockwaves through the retail, financial services and healthcare industries &ndash; demanding immediate, radical transformation. Those that failed to adapt, crumbled. Now all signs point to the insurance sector as the next industry to be hit by disruption. Comparison websites, the rise of Insurtechs and scope creep from global tech companies like Amazon &ndash; as well as customer expectations &ndash; are necessitating change in the industry. But is insurance ready for digital transformation? And what role might contingent talent play in getting it there?</p>
<h3>The role of digital in the insurance market&rsquo;s future</h3>
<p>For insurance businesses that can master technology, the future is one of infinite possibilities. By embracing tech, insurance providers can move away from annual insurance policies to personalised, high-touch service offerings.</p>
<p>For example, by using data and analytics to monitor customer habits and preferences, IoT to improve proactivity (e.g. monitoring water use to identify leaks before they do damage and give rise to a claim) and AI and machine learning to detect fraud and manage claims, insurance businesses can offer more intuitive and value-add services, and grow their slice of the pie.</p>
<p>A&nbsp;<a href="https://www2.deloitte.com/content/dam/Deloitte/uk/Documents/financial-services/deloitte-uk-insurance-trends-digital-disruption.pdf" target="_blank" rel="noopener">2020 Deloitte survey&nbsp;</a>into the future of technology in the insurance industry shows how tech will be adopted. Of the 200 EMEA executives surveyed, the tech they are prioritising includes cloud (48%), data and analytics (31% - and 41% or life insurers and annuity providers) and Internet of Things (34%). Cybersecurity was another area that may see significant investment, with over half (51%) of respondents raising compliance to cybersecurity and data protection laws as a concern.</p>
<p>All of this suggests that technology adoption is going to be pivotal to the insurance industry over the next few years. But it&rsquo;s not without its challenges.</p>
<h3>What stands in the way for insurance adopting tech?</h3>
<p>Even though<a href="https://www2.deloitte.com/content/dam/Deloitte/uk/Documents/financial-services/deloitte-uk-insurance-trends-digital-disruption.pdf" target="_blank" rel="noopener">&nbsp;80% of insurance executives believe that the industry is moving fast enough to keep up with technological advancement</a>, figures suggest otherwise. Just&nbsp;<a href="https://www.mckinsey.com/industries/financial-services/our-insights/insurance-blog/infusing-tech-talent-into-the-uk-insurance-industry" target="_blank" rel="noopener">28% of employees in UK insurance companies have digital and analytics capabilities, and only 12% of employees are in tech-specific roles&nbsp;</a>like software engineer, data scientist or product manager (with most in &lsquo;data and analytics&rsquo; roles). By comparison,&nbsp;<a href="https://www.mckinsey.com/industries/financial-services/our-insights/insurance-blog/infusing-tech-talent-into-the-uk-insurance-industry" target="_blank" rel="noopener">56% of employees at global technology giants have digital and analytics skills &ndash; including 30% in digital and analytics roles</a>.</p>
<p>With a recent study finding a&nbsp;<a href="https://www.mckinsey.com/industries/financial-services/our-insights/insurance-blog/infusing-tech-talent-into-the-uk-insurance-industry" target="_blank" rel="noopener">positive correlation between business performance in the insurance sector and the proportion of digital talent a company has</a>, insurance providers will need to grow their tech talent base to warn off competitors.</p>
<p>But this is compounded by an incredibly fierce market for tech skills &ndash;&nbsp;<a href="https://www.computerweekly.com/news/252502552/Tech-sector-hiring-reaches-highest-level-in-five-years" target="_blank" rel="noopener">tech hiring hit a five-year high in May 2021</a>. Insurance providers are not just going toe-to-toe with each other and with market disrupters for tech talent, but against attractive sectors like financial services and banking.</p>
<p>And this could be a problem for the insurance sector, which is already grappling with talent attraction and an aging workforce. The insurance sector also faces some challenging (and outdated) stereotypes which can make talent attraction harder. As more insurance businesses gravitate towards a digital-first proposition, these stereotypes are shifting &ndash; the UK is after all a global centre of expertise in insurance, with an exciting technological transformation prospect &ndash; but for others this is still the long game. The insurance industry has come a long way, and many businesses today can&rsquo;t be tarred with same brush, but getting that message to market will be key for talent attraction long-term.</p>
<p>The insurance industry has all the ingredients to become a magnet for top talent &ndash; but only if it moves quickly enough to stamp out competitors.</p>
<h3><strong>The value of contingent talent to the insurance industry</strong></h3>
<p>Now is the time for the insurance industry to get creative with its workforce model. The demand for digital is only going to pick up pace, and businesses cannot rely on permanent talent alone.</p>
<p>Which is why contingent talent holds the key to insurance&rsquo;s future. Contingent talent offers a wealth of expertise that can be easily scaled up to plug skills gaps for the short-term. This will afford the time for businesses to reskill existing employees, launch talent programmes and rationalise services, while getting the ball rolling on vital digital programmes.</p>
<p>Contingent talent is also an excellent resource for businesses stepping into digital transformation as it can act as the translation layer between legacy systems and new ways of working. Contractors typically offer high levels of expertise, but they can also offer cross-sector knowledge due to the variety of projects they work on. This could be invaluable for companies looking to scale their tech, as they can apply lessons learnt from both an insurance background and from other industries that have undergone digital transformation.</p>
<p>Lastly, contingent talent is scalable, which means it can be flexed up for specific digital programmes or redeployed as priorities change. This gives businesses in the middle of change a degree of flexibility without investing in headcount &ndash; a plus point when the climate is so uncertain.</p>
<p>For insurance businesses looking to rejuvenate their reputation and hire digital talent, using contractors to begin transforming the business from within will therefore be of paramount importance.</p>
<h3><strong>How to begin the digital journey with your contingent workforce</strong></h3>
<p>For businesses ready to begin their digital transformation journey with contingent talent, it&rsquo;s important to recognise the selling points of your sector. The insurance industry is an exciting opportunity for contractors to sink their teeth into a project that requires digital transformation from top to bottom. It&rsquo;s an industry with a strong backbone but that&rsquo;s changing rapidly, so will suit people with the confidence, flexibility and appetite to adapt quickly. Speaking to this audience in the right way will help the insurance sector undercut glossier and more established rivals.</p>
<p>It will also be worth taking the time to map out an optimum workforce mix. By identifying skill needs, projects and timeframes, companies can work out the best use of talent. It can also help with picking up skill shifts to pipeline for future need or retrain existing employees &ndash; with contingent talent stepping in to pick up the shortfall in the short to medium term.</p>
<p>An MSP (managed service provider) can help with all of these steps &ndash; from identifying pockets of talent to bringing the message to a market in a way that resonates with the target audience to identifying and qualifying the right people to support a digital transformation journey. Lorien &ndash; as an <a href="https://www.lorienglobal.com/business-solutions/msp-and-contingent-workforce-solutions">MSP and workforce solution</a> within tech. Lorien has already supported many clients in the financial services and insurance sector to boost their access to <a href="https://www.lorienglobal.com/business-solutions/contract-permanent-recruitment">contract and permanent tech talent</a> and drive tech transformation.&nbsp;</p>
<p>The bottom line is that the insurance sector needs to pivot to tech &ndash; just as all industries will eventually have to. And while many insurance businesses are already on this journey, and on it with enthusiasm, technology transformation isn&rsquo;t an overnight job. It will require restructuring existing processes and reimagining the sector, both internally and externally. It will require shifting brand employer value proposition (EVP) and finding USPs to face down talent competitors. And it will require shifting to a continuous, customer-centric and tech-driven mind set. But first come the people, and fast.</p>
</div>
</article>
<section class="tag-section"></section>

The insurance industry is under pressure to digitally transform - but how? What stands in the way? And what role could contingent talent play in the journey?

Contingent talent is key for the insurance sector to embrace digital transformation

<p><em><strong>Lorien demonstrates leadership in innovation and delivery of contingent workforce solutions (CWS) in technology talent sector</strong></em></p>
<p>Global technology, digital and professional talent solutions specialist Lorien has been named in the &lsquo;Leaders&rsquo; quadrant of NelsonHall&rsquo;s 2021 NEAT analysis for contingent workforce solutions (CWS) and managed service programmes (MSP).</p>
<p>NEAT (NelsonHall Vendor Evaluation and Assessment Tool) is an annual assessment by leading independent research analyst firm NelsonHall on the performance of vendors supplying contingent workforce solutions and managed service programmes. The NEAT matrix evaluates suppliers on a range of criteria, including service innovation, geographic coverage, capability in mid-market provision, and the ability to deliver on a transformation journey, to identify the best performing providers in the market.</p>
<p>This year&rsquo;s report evaluated the performance of 18 vendors, with Lorien named as one of the overall &lsquo;Leaders&rsquo; in the report.</p>
<p>Lorien was recognised as a &lsquo;Leader&rsquo; across all categories, including in &lsquo;Enabling a transformation journey,&rsquo; which saw Lorien scoring highly for both &lsquo;Ability to deliver immediate benefit&rsquo; and &lsquo;Ability to meet future client requirements.&rsquo; Lorien was recognised in the report for its innovation as well as its high performance, being positioned highly for its ability to meet future client need within the &lsquo;Leaders&rsquo; quadrant.</p>
<p>Nikki Edwards, Principal Research Analyst at NelsonHall said: &ldquo;There is no doubt that Lorien&rsquo;s ability to consistently think outside the box when designing impactful solutions reflects a track record of sourcing scarce technological/digital skillsets over many decades. It regularly introduces new programs, initiatives, and tech/tools to stay highly competitive amidst a worsening technological/digital skills crisis.</p>
<h4>Commenting on the results of the report, David Gettins, Managing Director at Lorien in the UK said:</h4>
<p>&ldquo;I am delighted that Lorien has been recognised by NelsonHall as a leader in CWS and MSP solutions. At Lorien, we pride ourselves on our ability to build adaptable solutions that help our customers compete in the fast-paced technology market, and our consistent performance for innovation confirms that we&rsquo;re achieving that.&rdquo;</p>
<h4>Ryan McMahon, President at Lorien in the US, remarked:</h4>
<p>&ldquo;This is an amazing testament to the quality of our services and the expertise of our people to deliver impactful, agile, and transformative talent solutions. For companies going through a transformation, it&rsquo;s clear from our NEAT positioning that Lorien is a truly innovative contingent workforce solutions provider and best positioned to support them on that journey.&rdquo;</p>
<p>Lorien is an award-winning technology, digital and professional talent solutions provider, with over 40 years&rsquo; industry experience. Lorien is part of Impellam Group, the second largest staffing company in the UK and the seventh largest managed services provider worldwide.</p>

Global technology, digital and professional talent solutions specialist Lorien has been named in the ‘Leaders’ quadrant of NelsonHall’s 2021 NEAT analysis for contingent workforce solutions (CWS) and managed service programs (MSP).

Lorien named as an industry leader in NelsonHall’s 2021 CWS and MSP NEAT Evaluation

<article class="blog-article">
<div class="blog-article-body">
<p>Last week Lorien held our event &lsquo;How to win the candidate: speed, security and standing out&rsquo;, hosted by myself and moderated by Recruiting Brainfood&rsquo;s Hung Lee, with guest speakers Neil Denton, Director of Recruitment for the UK from Capgemini, Kally Kang-Kersey, HR Influencer, Richard Matthews, Head of Talent and Resourcing at The Co-operative Bank, and Christine Ng, Talent Acquisition Partner at The Financial Times. Together, we looked at talent attraction in a competitive post-pandemic landscape &ndash; where talent attrition is high and candidate attraction means standing out from the crowd. Here are my key takeaways.&nbsp;</p>
<h3>1.&nbsp;Candidates today have more choice</h3>
<p>After eighteen months of uncertainty and hiring freezes, the recruitment market has bounced back &ndash; more companies are hiring to catch-up to plan or to meet new strategies, and more candidates are receptive to moving. With fewer candidates than opportunities, this candidate-driven market is resulting in intense competition (with counteroffers becoming the norm), salary inflation, and more negotiation around flexible working. The popularity of remote working also means that the competitor pool for talent is much wider. Candidates can be poached from any location, by any company. With so much demand, some candidates are using the current market to benchmark rates and negotiate better offers at existing employers.</p>
<h3>2.&nbsp;Job security is influencing the market</h3>
<p>Market uncertainty early on in the pandemic influenced candidate behaviour, with candidates sticking out roles in unaffected sectors and jumping ship in troubled sectors. Christine noted the influx of applications The Financial Times received for normally skill scarce senior engineers in 2020 &ndash; attributing this to the need for security. But where candidates in 2020 were fighting for safe passage through the COVID-19 storm, in 2021 there are plenty of opportunities to explore. Richard and Hung discussed the idea that some candidates might have used unaffected sectors as &lsquo;shelters&rsquo; during the pandemic, and how new opportunities might tempt those same candidates away again.</p>
<h3>3.&nbsp;Opening up new talent pipelines is key for candidate attraction</h3>
<p>All of our panellists have invested in new ways of sourcing talent to overcome the supply and demand gap. For Neil, it was about improving the early talent pipeline; for Christine, it was about early engagement and talent pipelining over longer periods; and for Kally, it was about refreshing alumni channels for referrals and returners, and enhancing I&amp;D strategies to attract talent from all backgrounds.</p>
<h3>4.&nbsp;Candidate expectations have changed</h3>
<p>Where remote working and flexible working used to be on a wish list, now it has become an expectation. Neil explained how this can be difficult to navigate as a client-led business, where going onsite was sometimes required. Our panellists also noticed a shift in pace for flexible working requirements, with requests for reduced hours, condensed hours or working from home brought up in interview. Candidates today also want to know what their future holds and want the opportunity to try lots of different things &ndash; a by-product of the pandemic where many people were forced to skill shift. According to Kally, candidates today want to flex their opportunities and try different things rather than being pigeonholed.</p>
<h3>5.&nbsp;EVP means both looking after, and being looked after</h3>
<p>Richard explained how the pandemic caused a shift in interest for meaningful, ethical work. People are now looking for roles where they can contribute to society, and it&rsquo;s important to create a job design where people feel like they are making a positive impact. On the other side of the coin, people are also looking at the individual ethics of employers and how they treated their staff during the pandemic. Christine added that this was also linked to career development and internal mobility, with employees having more faith in companies that were supporting their career development even during difficult times.</p>
<h3>6.&nbsp;Harness technology and follow the data to streamline processes</h3>
<p>Kally stressed the importance of being sharper with decisions to speed up processes. She cited hiring manager training and investing in technology to improve decision making processes (e.g. AI for CV sifting) as examples of how to do this. This was echoed by Neil who said educating hiring managers on market conditions using MI and delivering training was important for a slick process. Data was also important for scrutinising processes at each stage to locate bottlenecks and breakdowns. Many of our panellists said that they would likely adopt a hybrid approach to interviewing in the future, providing the flexibility for either virtual or in-person interviews and assessments.</p>
<h3>7.&nbsp;Keep your processes short, sweet, and high touch</h3>
<p>The candidate journey should be short, but high touch. Many of our panellists had moved away from technical testing to reduce timeframes but also to access different skillsets that might otherwise have been ruled out. Where hiring managers once wanted a full tick list for candidates, the talent short market meant that assessing potential was more important where skills gaps could easily be bridged. Our panellists advocated a two-stage interview process and said setting candidates&rsquo; expectations on the process early on was important for retention. Richard recommended clear, regular communication for candidate retention, with regular touchpoints throughout the journey and into onboarding strongly recommended to retain candidates over their notice period.</p>
<h3>8.&nbsp;Final takeaways</h3>
<p>Lastly, we asked our panellists for some final words of wisdom about attracting candidates in today&rsquo;s market. Neil stressed the importance of agility and personalisation to pick up the best candidates, as well as the importance of educating hiring managers on the state of the market. Christine emphasised the need for teamwork and clear, aligned communication between different departments to ensure nothing drops off. For Richard, hiring manager engagement and briefing was the most critical thing, ensuring hiring managers understood not only market conditions but also saw the data and experienced the pain of dropouts to improve efficiency. Kally believed that talent attraction today means being open to different types of people, and not equating brand prestige or years of experience with success &ndash; you need to assess talent in a way that makes sense for your business.</p>
<p>A huge thank you to our panellists for their insight and to Hung Lee for moderating the event &ndash; plenty of takeaways for anyone hoping to improve their candidate attraction and retention this year! If you would like to watch the full recording of the event, or discuss any takeaways, please reach out to me at&nbsp;<a href="mailto:Darren.topping@lorienglobal.com">Darren.topping@lorienglobal.com</a>.</p>
</div>
</article>
<section class="tag-section"></section>

What do you prioritise when you’re hiring? Speed? Fit? Security? Read our key takeaways on providing the best candidate experience from our recent event with Hung Lee, with HR leaders from businesses including Capgemini, The Co-operative Bank, and Fujitsu.

How to win the candidate: speed, security and standing out – key takeaways

<p>While 2020 didn&rsquo;t turn out quite the way any of us expected, what it did do was open up an important debate about how, where, when, and why we work. Now we&rsquo;re at a tipping point where more people want to work flexibly for the long-term, but there&rsquo;s also a huge variety in what people think that should look like. This debate has surfaced the interesting question of what we actually mean when we talk about flexibility &ndash; because it&rsquo;s not just about remote working &ndash; as well as the dark side of remote work. Now is the perfect time to start having these frank conversations about what your employees actually want and need at an individual level.</p>
<h3>The case for new flexibility and types of flexible working</h3>
<p>The pandemic has really opened up conversations at work. The boundary between work and personal life has eroded and what we&rsquo;ve been left with is stripped back authenticity. I&rsquo;ve got to know people on an even deeper level; I&rsquo;ve seen their homes, met their families, and spoken about real life.</p>
<p>Keeping up that dialogue of deeper understanding will be key to improving our approach to flexibility.</p>
<p>There are a lot of different ways that you can incorporate flexible working into your business, with popular examples including part-time working, job sharing, career breaks like sabbaticals, flexitime (where employees work a number of core hours &ndash; say 10am-3pm &ndash; but can choose when to start and finish work) and one that I&rsquo;m sure is familiar to all of us now &ndash; remote working.</p>
<p>Other lesser known examples include term time working, compressed hours, (where people work the same hours but over a shorter period of time e.g. condensing a five-day working week into four days) and annualised hours, where employees work a set number of hours over the year, but when those hours are taken varies.</p>
<p>Taking these as examples (of which there are countless others), we can see how we can map what people need to what can be provided.</p>
<p>For example, do you have morning birds and night owls in your team? Maybe flexitime could be a good solution. Do you have working parents that you know have struggled to juggle homeworking with home schooling? This is the same situation they face every year during the summer &ndash; so maybe term-time working could help. Have people got new commitments that could be affected by commuting to work? Maybe remote work could solve the problem.</p>
<p>To graduate to a point of true flexibility I think it&rsquo;s important to start thinking not from a point of &lsquo;what can we offer?&rsquo; but to a point of &lsquo;what models could people benefit from?&rsquo; Obviously, this needs to fit into your business model; not all types of flexibility are always appropriate. But we should all aim to reach a point where we can have these conversations openly and honestly.</p>
<h3>Flexibility in the &lsquo;new normal&rsquo;</h3>
<p>This reset of how we work has led to a lot of interesting new studies and experiments, with implications for how we structure our businesses moving forwards.</p>
<p>For example, there are a lot of studies that suggest remote working might be here for the long-term thanks to the pandemic. One&nbsp;<a href="https://employeebenefits.co.uk/employees-happy-working-home/" target="_blank" rel="noopener">survey by Huawei</a>&nbsp;found that 88% of people want to continue working from home at least part-time, 60% want to work remotely at least three days a week and 17% don&rsquo;t want to go back to the office at all.</p>
<p>But I also recently read that&nbsp;<a href="https://www.thehrdirector.com/business-news/employee-experience/working-near-home-could-save-employees-over-2200-a-year/?utm_source=Paiger&amp;utm_medium=Referral" target="_blank" rel="noopener">57% of employees want an office closer to home</a>, which might see the emergence of &lsquo;hub and spoke&rsquo; models, where employers invest in smaller, local office spaces rather than more expensive city-based offices. It will be interesting to see how that fits into the remote working movement &ndash; do employees want home working or just less time commuting?</p>
<p>Another example is the rise of reduced hours brought about by the pandemic, with&nbsp;<a href="https://www.theguardian.com/world/2021/mar/15/spain-to-launch-trial-of-four-day-working-week" target="_blank" rel="noopener">Spain now looking at becoming the first country to launch a trial of a four-day-working week</a>. This project will be closely watched around the globe, as&nbsp;<a href="https://www.theguardian.com/world/2021/mar/15/spain-to-launch-trial-of-four-day-working-week" target="_blank" rel="noopener">businesses and countries begin to experiment with the idea of reduced hours</a>&nbsp;in the wake of COVID-19 and greater awareness of the benefits of flexibility to boost productivity, improve employee wellbeing and deliver a better work-life balance.&nbsp;<a href="https://www.gartner.com/smarterwithgartner/9-future-of-work-trends-post-covid-19/" target="_blank" rel="noopener">Gartner&rsquo;s Future of Work Trends Post-COVID-19</a>, released last June, also cited the rise of new talent models, like 80% work for 80% pay, emerging as a result of the pandemic.</p>
<p>I also suspect that we will see more businesses trialling flexitime to support the return to work and stagger commuter traffic into offices.</p>
<h3>But even at its best, flexible working might not be enough</h3>
<p>One final word on flexible working. Before COVID-19, the mention of flexibility, and in particular home working, used to trigger a knee-jerk reaction that working outside the office equalled low productivity. While I think it&rsquo;s safe to say that the last year has finally laid that debate to rest, I think we often overlook the dark side of remote working, which is actually not about underperformers at all, but about overachievers.</p>
<p>In my experience, the temptation to work long hours at home, to log-on at the weekend, to try and complete your to-do list, has actually been quite tough for those that are used to pushing themselves. The ones I&rsquo;ve been having to watch haven&rsquo;t been those that aren&rsquo;t doing enough, it&rsquo;s been those that are doing too much &ndash; that are putting pressure on themselves to do it all. When work is so easily accessible, we can risk glorifying overworking and they can have a trickle-down effect.&nbsp;<a href="https://www.forbes.com/sites/kristinstoller/2021/04/28/employees-are-working-an-extra-day-in-unpaid-overtime-each-week/?sh=3405571435cc" target="_blank" rel="noopener">A recent study by ADP Research Institute&nbsp;</a>reported that people are putting in on average 9.2 hours of unpaid overtime every week (up from 7.3 hours a year ago) and one in ten are putting in more than 20 hours of unpaid work every week &ndash; double since the start of the pandemic.</p>
<p>I&rsquo;ve had to be very conscious of the example I set as a member of the senior leadership team, and I&rsquo;ve tried to be vocal that it&rsquo;s okay to be juggling work with home schooling, to log off on time even if you haven&rsquo;t made it through your to-do list, to have &lsquo;off&rsquo; days.</p>
<p>I think any form of flexible working requires the same level of care and consciousness. Flexible working offers huge benefits for our productivity, our work-life balance, and our mental health, but that doesn&rsquo;t mean it&rsquo;s a silver bullet. We still need to pay attention to individuals and their personal needs and shape tailored flexible working around them.</p>
<p>This year has been a massive leap in the right direction, and I&rsquo;m loving all the positive conversations I&rsquo;m having both in Lorien and with our clients about how we can become more inclusive, more agile, and more supportive. When we start thinking at the individual level, and all of the options available to us, I think we have the opportunity to create something that works for everyone.</p>

We’re at a tipping point where more people want to work flexibly for the long-term, but there’s also a huge variety in what people think that should look like. This debate has surfaced the interesting question of what we actually mean when we talk about flexibility – because it’s not just about remote working – as well as the dark side of remote work. Here, Annelise Smith looks at what's next for flexible working.

Investing in flexible working? There’s more to it than a working from home policy

<p>The eCommerce market in Europe is in a completely different place to where it was just a little under eighteen months ago. Since the COVID-19 pandemic forced a shift in consumer habits,&nbsp;<a href="https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/europes-digital-migration-during-covid-19-getting-past-the-broad-trends-and-averages" target="_blank" rel="noopener">digital adoption in Europe has accelerated from years to months &ndash; growing from 81% to 95%</a>. In the last year,&nbsp;<a href="https://medium.com/utrust/why-ecommerce-in-europe-is-growing-13-in-2020-84d187bf1271" target="_blank" rel="noopener">67% of European internet users have shopped online</a>, and now&nbsp;<a href="https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/europes-digital-migration-during-covid-19-getting-past-the-broad-trends-and-averages" target="_blank" rel="noopener">70% plan to continue using digital services</a>.</p>
<p>I&rsquo;ve experienced this growth first-hand. Since the beginning of this year, I&rsquo;ve signed terms with more than 30 international businesses that are growing their digital marketing teams in Europe. At Lorien, my team of digital and marketing recruitment experts &ndash; covering the end-to-end digital and product lifecycle from design to analytics &ndash; are fast becoming the leaders in delivering eCommerce strategies into Europe through sheer demand.</p>
<p>The eCommerce market in Europe is on the cusp of change, and as someone who has worked in the industry for over ten years, I am really excited for its future. Here&rsquo;s my take on the current state of eCommerce in Europe.</p>
<h3><strong>The lay of the land: eCommerce in Europe</strong></h3>
<p>The eCommerce market in Europe was <a href="https://ecommercenews.eu/ecommerce-in-europe-e717-billion-in-2020/#:~:text=Ecommerce%20in%20Europe%20is%20expected,the%20European%20ecommerce%20in%202019." target="_blank" rel="noopener">projected to grow in 2020 by 12.7%, to a value of EUR 717 billion</a>. While country differences in digital maturity, COVID-19 restrictions, and supply chain disruption threw some spanners to growth in the works, there&rsquo;s no doubt that we&rsquo;re on the upward swing.&nbsp;<a href="https://ecommercenews.eu/ecommerce-in-europe-e717-billion-in-2020/#:~:text=Ecommerce%20in%20Europe%20is%20expected,the%20European%20ecommerce%20in%202019." target="_blank" rel="noopener">In 2019, growth in the market was 14.2%</a>, so the fact that the market grew at a similar (if slightly smaller) rate last year, mid-pandemic, shows real promise. Let&rsquo;s not forget that last year, amongst navigating changing business needs, many eCommerce industries such as travel were out of operation.</p>
<p>As Europe moves out of lockdown and a lot of hurdles to growth are removed, I think we can expect big things,&nbsp;<a href="https://www.ecommerce-europe.eu/wp-content/uploads/2021/01/Coronavirus-Survey-Report-January-2021.pdf" target="_blank" rel="noopener">especially given the positive perception of the eCommerce industry over COVID-19</a>.</p>
<h3><strong>Regional difference</strong></h3>
<p>A lot of European eCommerce growth is still concentrated in the West. <a href="https://medium.com/utrust/why-ecommerce-in-europe-is-growing-13-in-2020-84d187bf1271" target="_blank" rel="noopener">With the highest proportion of online shoppers (83%), Western Europe accounts for 70% of the eCommerce market in Europe. In 2020, eCommerce sales in Western Europe alone jumped by 26.3%</a>.</p>
<p>But this lead may not last forever. The pandemic narrowed the gap in digital maturity between different European countries, with&nbsp;<a href="https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/europes-digital-migration-during-covid-19-getting-past-the-broad-trends-and-averages" target="_blank" rel="noopener">the difference between the countries with the highest and lowest digital adoption closing from 32 percentage points to ten</a>.</p>
<p>Despite having the lowest share of online shoppers (<a href="https://ecommercenews.eu/ecommerce-in-europe-e717-billion-in-2020/#:~:text=Ecommerce%20in%20Europe%20is%20expected,the%20European%20ecommerce%20in%202019" target="_blank" rel="noopener">31% and 29% respectively</a>), over the pandemic&nbsp;<a href="https://ecommercenews.eu/ecommerce-in-europe-e717-billion-in-2020/#:~:text=Ecommerce%20in%20Europe%20is%20expected,the%20European%20ecommerce%20in%202019" target="_blank" rel="noopener">Romania and Bulgaria experienced the highest growth in Europe in their eCommerce markets &ndash; with an increase of 30%</a>. This correlates with&nbsp;<a href="https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/europes-digital-migration-during-covid-19-getting-past-the-broad-trends-and-averages" target="_blank" rel="noopener">Romania&rsquo;s rapid digital adoption growth, which spiked from 64% pre-pandemic to 89% during</a>. The only country that grew faster in that time was Germany. As a result, we may see the imbalance between East and West even out in the future.</p>
<h3><strong>The growth of DACH</strong></h3>
<p>Speaking of Germany, DACH is a region to watch. <a href="https://thepaypers.com/ecommerce/ecommerce-in-dach-region-surpasses-eur-100-bln-2--1248199" target="_blank" rel="noopener">German-speaking eCommerce markets are generating more sales than any other language area in Europe and all DACH markets experienced growth in 2020, including Switzerland (+27.9%), Austria (+17.4%) and Germany (+14.6%).&nbsp;</a>Germany is the second-largest eCommerce market after the UK, and if DACH regions continue to grow, the country&rsquo;s opportunities will be limitless. Of interest, is that&nbsp;<a href="https://thepaypers.com/ecommerce/ecommerce-in-dach-region-surpasses-eur-100-bln-2--1248199" target="_blank" rel="noopener">in 2020 almost every second Euro spent in Germany was made on online marketplaces and platforms</a>, showing an appetite for online collaboration which could really open up the eCommerce market cross-country.</p>
<h3><strong>The role of the UK</strong></h3>
<p>The UK is still Europe&rsquo;s largest ecommerce market by a longshot; bringing in <a href="https://medium.com/utrust/why-ecommerce-in-europe-is-growing-13-in-2020-84d187bf1271" target="_blank" rel="noopener">200 billion euros in turnover last year</a>. With the entire European ecommerce market representing roughly 717 billion euros; that means the UK is worth more than a quarter of the overall market. Germany, Europe&rsquo;s next biggest player, is worth&nbsp;<a href="https://medium.com/utrust/why-ecommerce-in-europe-is-growing-13-in-2020-84d187bf1271" target="_blank" rel="noopener">83 billion euros</a>, so approximately half of that.</p>
<p>As one of the most mature eCommerce markets, I often find that European companies use UK models as a template for building their own teams. There&rsquo;s also a lot of appeal in hiring UK-based talent for this reason &ndash; why take time building up the knowledge when you can import it?</p>
<p>Unsurprisingly, the&nbsp;<a href="https://ecommercenews.eu/ecommerce-in-europe-e717-billion-in-2020/#:~:text=Ecommerce%20in%20Europe%20is%20expected,the%20European%20ecommerce%20in%202019" target="_blank" rel="noopener">UK also has the highest percentage of online shoppers &ndash; 94%</a>. Other countries with a high volume of online shoppers include&nbsp;<a href="https://ecommercenews.eu/ecommerce-in-europe-e717-billion-in-2020/#:~:text=Ecommerce%20in%20Europe%20is%20expected,the%20European%20ecommerce%20in%202019" target="_blank" rel="noopener">Denmark (86%), Germany, the Netherlands and Sweden (all 84%)</a>.</p>
<p>Of course, Brexit may well challenge the UK&rsquo;s eCommerce stronghold in Europe. While there&rsquo;s no doubt that European markets are growing exponentially for eCommerce, and I have noticed an increase in building digital marketing HQs in Europe, I think it&rsquo;s important to recognise the UK&rsquo;s contribution to the market in terms of experience, knowledge, and success. Maintaining a presence in both UK and EU markets will be important for both sides, and I expect many eCommerce businesses will find ways to transcend borders (e.g. hiring remote talent) and simplify processes, rather than cutting into their market share.</p>
<h3><strong>Cross-country collaboration</strong></h3>
<p>Which brings me nicely to the rise of cross-country collaboration seen over the pandemic. <a href="https://ecommercenews.eu/25-5-of-ecommerce-in-europe-is-cross-border/" target="_blank" rel="noopener">In Europe, about a quarter (25.5%) of eCommerce happens across borders</a>, and this has been rising steadily every year. In fact, cross-border&nbsp;<a href="https://ecommercenews.eu/25-5-of-ecommerce-in-europe-is-cross-border/" target="_blank" rel="noopener">B2C eCommerce is predicted to reach $220bn by 2022 &ndash; an increase of 51% since 2020</a>.</p>
<p>The rise of cross-country collaboration could be linked to the huge variety in the type and severity of restrictions seen during the pandemic (e.g. classification of an &lsquo;essential store&rsquo;). For example, there was a fragmented approach to click-and-collect in Europe,&nbsp;<a href="https://www.ecommerce-europe.eu/wp-content/uploads/2021/01/Coronavirus-Survey-Report-January-2021.pdf" target="_blank" rel="noopener">with 31.6% of countries keeping click-and-collect services open, compared to 15.8% that said yes but with restrictions, 15.8% that said no and 36.8% that chose &lsquo;other&rsquo;</a>.</p>
<p>Going into the new normal, the EU will want to patch these differences, and has invested in policies to ease cross-country collaboration and boost taxes (such as the Import One-Stop Shop (IOSS) legislation to ease the declaration and payment of VAT on distance sales).</p>
<p>Another important dynamic for cross-country eCommerce is heightened competition.&nbsp;<a href="https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/europes-digital-migration-during-covid-19-getting-past-the-broad-trends-and-averages" target="_blank" rel="noopener">Almost a quarter (23%) of Europeans are thinking about changing where they shop online, with 54% citing better offers</a>. If eCommerce is set to become more Eurocentric, than many digital businesses will need to invest heavily in their user experience &ndash; from optimally functioning apps to strong supply chains and effective digital marketing. And this will naturally drive demand for talent in the industry.</p>
<h3><strong>Conclusion</strong></h3>
<p>Europe is going to be a really interesting market to watch for eCommerce growth over the next few years, especially as the UK settles into its new post-Brexit status. I see a lot of potential in cross-country collaboration and talent migration to strengthen Europe&rsquo;s eCommerce offering overall and I&rsquo;m excited to see it all play out. If you&rsquo;re currently expanding your European operations, please<a href="mailto:kraig.smith@lorienglobal.com" target="_blank" rel="noopener">&nbsp;get in touch with me</a>&nbsp;for more information on how we can help you. With dozens of relationships with leading eCommerce and luxury retail brands across Europe &ndash; including in the UK, the Netherlands and Germany &ndash; we can help you achieve your business strategy.</p>

The pandemic forced a shift in consumer habits, accelerating digital adoption and disrupting the retail market. What's next for eCommerce in Europe?

eCommerce in Europe: what’s changed and what’s next

<p>Despite the fact that turning the tables at the end of the interview has become quite common, a surprising number of people still struggle with the part of the interview where they get to ask the questions. Whether they translate it as a sort of hidden test, where they have to solve the riddle and ask the &lsquo;right&rsquo; questions, or choose silence in a bid to not seem difficult, many people miss out by not taking this opportunity at face value. Interviews are two-way streets, and contrary to popular belief, asking questions at the end is not about impressing, but about making sure that the place you&rsquo;re considering building your career is right for you. Here are five of the best questions to ask at the end of an interview to do just that.</p>
<h4>1. What do you like the most about working here?</h4>
<p>A simple question to elicit a genuine response. Asking the interviewer what they enjoy most about their work life will help you understand company culture and values, which you can then match up to your own priorities. It should also be easy to detect sincerity about the role (those people that can name more than one reason) versus those that have their own reservations (beware pauses).</p>
<h4>2.What are the key results you&rsquo;re hoping to see from someone in this role?</h4>
<p>When you&rsquo;re being interviewed, it&rsquo;s natural to want to put your best foot forward. But are you really interested in the role? This question will help you learn what the employer&rsquo;s expectations are and whether their aims align to yours. Ideally, a role should offer both employer and employee something. If you are confident that you can achieve their results, but also feel excited (or even a little nervous!) to deliver them, that&rsquo;s a good sign.</p>
<h4>3. What challenges could I face in this role? And where do you see opportunities?</h4>
<p>In the same ways that interviewees will present themselves in the best possible light, so too will interviewers. But understanding the scars of the role is important to working out where you can add value. You should balance this question by asking about opportunities too, and where possible show examples of where you&rsquo;ve countered similar challenges or taken on similar opportunities.</p>
<h4>4. How would you describe your company culture and values?</h4>
<p>Where and how you work matters as much as what you do. We spend approximately a third of our lives at work, and if we don&rsquo;t gel with the people we work with and company culture, that can take a real toll on day-to-day life. Whether you&rsquo;re looking for a sociable company, autonomy, work-life balance or a fast pace, it&rsquo;s important to make sure that you&rsquo;ll be working in an environment where you can thrive.&nbsp;</p>
<h4>5. Is there anything else you would like to learn about me, or anything I&rsquo;ve said that you would like me to expand on?</h4>
<p>This question will give you the opportunity to directly tackle any doubts the interviewer has about you, but it will also give you valuable insight about what kind of challenges there may be. For example, if the interviewer says they would like to hear more leadership examples, you know this is a role where team management and motivation is going to be important.</p>
<p>You can also build on these questions to open up other points of interest in the role for you. For example, &lsquo;What are you hoping the person that fills this role will have achieved in their first three months?&rsquo; will give you an idea of immediate priorities, while &lsquo;Who will I be working closest with day-to-day?&rsquo; will help you understand where your role fits in the business structure. Your questions should be tailored to your key priorities, while giving the interviewer the chance to sell the opportunity to you.</p>
<p>Another great way to find interesting interview questions is to research the business and find genuine points of curiosity. For example, have they recently expanded into a new market? Have they made a new acquisition or merged? Have they won any recent awards or been (positively) featured in the press? You could ask questions such as &lsquo;How has being merged with x company changed the strategy of the business and how will my role support that?&rsquo; or &lsquo;I saw you&rsquo;ve recently won an award on your company culture, what do you think makes your culture special?&rsquo;</p>
<p>While the end of the interview should be about assessing whether the role is right for you, don&rsquo;t feel afraid to ask more specific questions (just avoid closed &lsquo;yes/no&rsquo; questions!). Not only will this show that you&rsquo;ve done your homework and are genuinely invested in the opportunity, but it could help you to understand important drivers and influences in the business. After all, important changes in strategic direction may well affect how you do your job.</p>
<p>Whatever interview questions you ask, make sure you make them work for you and your goals. Don&rsquo;t worry about fashioning unique interview questions meant to impress. Instead, reframe the end of the interview as an opportunity to learn more about the role and acquire the vital knowledge you need to make a decision, should it come to it. The worst thing to do is to leave an interview with something left unsaid.</p>
<p>Looking for your next role? Check out our&nbsp;<a href="https://www.lorienglobal.com/jobs">live vacancies</a>&nbsp;now!</p>

Despite the fact that turning the tables at the end of the interview has become quite common, a surprising number of people still struggle with the part of the interview where they get to ask the questions. Whether they translate it as a sort of hidden test, where they have to solve the riddle and ask the ‘right’ questions, or choose silence in a bid to not seem difficult, many people miss out by not taking this opportunity at face value. Interviews are two-way streets, and contrary to popular belief, asking questions at the end is not about impressing, but about making sure that the place you’re considering building your career is right for you. Here are five of the best questions to ask at the end of an interview to do just that.

Five of the best questions to ask in an interview

<p>In our 2020 research, we discovered that a benefits package is commonly in the top five reasons for a technologist choosing to move on from their existing role. In our research, we also discovered that an improved work / life balance and flexible working patterns were the fifth highest reasons for someone looking to move to a new role or being attracted to a new role. This research was released just at the brink of the pandemic, with the data being collected over three months prior and I wanted to explore how this landscape had changed since the pandemic, along with what we are seeing in the employee benefits space as a response to this.</p>
<p>Firstly, and a bit of a no-brainer, flexibility and home working are now firmly within candidate expectations as opposed to being seen as a &lsquo;nice to have&rsquo;. Technology candidates in particular are now more likely to be shocked if flexible and remote working are not included within a new job opportunity.<br><br>When we released&nbsp;<em>What Tech Candidates Want</em>&nbsp;in early 2020, job security was only considered extremely important for 47% of permanent talent in a role and 12% of people didn&rsquo;t even consider it important. As the job market returns to normal (and in the case of tech, boom), the scars of the pandemic have caused a more pessimistic outlook as candidates feel more vulnerable to sudden and dramatic life changes. As a result of this, (according to a recent survey by&nbsp;<a href="https://hoorayinsurance.co.uk/employee-benefits-covid19/">Hooray Health and Protection</a>), income protection, health insurance and life insurance are now amongst the most desirable benefits.&nbsp;<br><br>In fact, the survey found that 44% of respondents who are not satisfied with their current benefits feel that having an improvement in these three benefits would have a high impact on company morale. Anecdotally, we previously saw that these types of benefits were seen as important by candidates but were often lacking in significance when compared to free lunches and a &lsquo;pick your own kit&rsquo; policy.&nbsp;<br><br>But that&rsquo;s not to say that technology isn&rsquo;t still a compelling offer to candidates in the benefits marketplace. With candidates increasingly set to work from home a lot more in the future, we are seeing a real emphasis on technology discounts and provisions to help employees create their own dream office at home. Combined with opportunities to socialise with colleagues either virtually or through hybrid working and effective and on-demand L&amp;D, organisations that have been able to switch on this offering quickly will benefit compared to those offering retail or leisure vouchers (although we may well see a surge in popularity for these as normal life kick starts again).<br><br>The next trend in the marketplace is wellbeing and organisations are now taking an active role in building benefits packages to help assist with ensuring the wellbeing of their people. But this isn&rsquo;t just being driven by organisations wanting to take care of their staff; &lsquo;The Joe Wicks&rsquo; effect and less time commuting during the pandemic has driven us towards exercise like never before. This has seen a huge increase in demand for cycle-to-work schemes, discounted gym membership, online fitness streaming and fitness classes.<br><br>This increased demand for physical fitness is part of the larger drive for overall wellbeing and organisations are responding through the utilisation of digital platforms such as Virgin Pulse. In fact, digital healthcare and wellbeing is part of a wider digitisation of employee benefits, which leads us nicely onto our next point.<br><br>Employee benefits have not escaped digital transformation, and the pandemic has accelerated the need for people to be able to access and benefit from their benefits, no matter where they are based in the country. We are seeing this accelerating further within the digital health space with online counselling and doctors&rsquo; appointments now becoming more commonplace.<br><br>What do we expect to see in the next 12 months?<br><br>In the next 12 months I don&rsquo;t expect to see a huge revolution for employee benefits, but more of an evolution and increased push in the current direction of travel:<br><br>- Wellbeing schemes will continue to become a core part of the employee benefits offering, with further digitisation, not just in this space but in the whole employee benefits arena.<br>- 'Security Benefits&rsquo; such as healthcare and life insurance will remain a core element of employee benefits and may actually continue to rise in value as well as remaining widely offered by organisations.<br>- Flexible benefits packages will become increasingly popular as organisations and vendors attempt to cater for the multi-generational workforce and more diverse working locations.<br>- Organisations will attempt to communicate more with existing and prospective workers about the value of their benefits package &ndash; for too many, communication is the largest inhibitor of gaining engagement from employee benefits.<br>- The &lsquo;status quo&rsquo; of 25 days&rsquo; holiday per year may become more flexible and be challenged as people demonstrate a greater desire to achieve more work life / balance and make different lifestyle choices than previously.<br>- Maternity and paternity offerings will continue to vary hugely between organisation to organisation.<br>- Highly creative benefit schemes will continue to remain in the realm of growth organisations who are competing with larger and more established organisations for talent.<br><br>As always in my blog posts, I'd be delighted to hear your feedback.<br><br>If you would like to find out more about how Lorien can help you obtain and retain the best talent, please do not hesitate to contact me at&nbsp;<a href="mailto:darren.topping@lorienglobal.com">darren.topping@lorienglobal.com</a></p>

How has the pandemic changed what employees want in their benefits package? In this blog, we look at employee benefits in 2021 and what you should be offering candidates to remain an employer of choice.

Blog

Featured Blog

All Blog

Job Seekers

Business Solutions

Contractors

Insights

About Us

Blog

Featured Blog

All Blog